EtreCheck version: 5.4.8 (5091) Report generated: 2019-12-29 19:59:16 Download EtreCheck from https://etrecheck.com Runtime: 1:29 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Computer is too slow Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps hanging - There have been numerous app hangs. Hardware Information: MacBook Pro (16-inch, 2019) MacBook Pro Model: MacBookPro16,1 1 2.6 GHz 6-Core Intel Core i7 (i7-9750H) CPU: 6-core 16 RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667  BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667  Battery: Health = Normal - Cycle count = 12 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3072 x 1920 AMD Radeon Pro 5300M - VRAM: 4 GB Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 5 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 10.97 GB used) disk1s2 - M************ Data (APFS) [APFS Virtual drive] (Shared - 64.70 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared) disk1s4 - Recovery (APFS) [Recovery] (Shared) disk1s5 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) Mounted Volumes: disk1s1 - Macintosh HD 499.96 GB (Shared - 10.97 GB used, 425.72 GB available, 420.31 GB free) APFS Mount point: / Encrypted Read-only: Yes disk1s2 - M************ Data [APFS Virtual drive] 499.96 GB (Shared - 64.70 GB used, 425.72 GB available, 420.31 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s5 - VM [APFS VM] 499.96 GB (Shared - 3.22 GB used, 420.31 GB free) APFS Mount point: /private/var/vm Encrypted disk3s1 - D***************s 118 MB (Shared - 97 MB used, 46 MB available, 20 MB free) APFS Disk Image Mount point: /Volumes/D***************s Owners enabled: No Network: Interface SAMSUNG_MDM: SAMSUNG Modem Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en7: iPad Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.2 (19C57) Time since boot: About 4 days Configuration Files: /etc/hosts - Count: 1 Notifications: EtreCheck.app one notification Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Kernel Extensions: /Applications/Smart Switch/SmartSwitch.app ssudmdmcontrol.kext (1.4.48 - SDK 10.6) ssudmdmdata.kext (1.4.48 - SDK 10.6) ssuddrv.kext (1.4.48 - SDK 10.6) ssudmtp.kext (1.4.48 - SDK 10.5) ssudserial.kext (1.4.48 - SDK 10.6) ssdumdrv.kext (1.3) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 150 Apple tasks [Running] 145 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 161 Apple tasks [Running] 139 Apple tasks [Other] One Apple task Launch Daemons: [Running] com.docker.vmnetd.plist (Docker Inc - installed 2019-12-13) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-12-13) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-12) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-12) User Login Items: [Loaded] DockerHelper (Docker Inc - installed 2019-11-13) Modern Login Item /Applications/Docker.app/Contents/Library/LoginItems/DockerHelper.app [Running] Dropbox (Dropbox, Inc. - installed 2019-12-18) Application /Applications/Dropbox.app [Running] fuspredownloader (Samsung Electronics - installed 2019-12-25) Application ~/Library/Application Support/.FUS/fuspredownloader.app Time Machine: Skip System Files: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 499.96 GB - Disk used: 79.66 GB Destinations: M*****D [Local] (Last used) Total size: 499.76 GB Total number of backups: 4 Oldest backup: 2019-12-18 18:19:47 Last backup: 2019-12-25 14:51:00 5 local snapshots Oldest local snapshot: 2019-12-25 14:43:40 Last local snapshot: 2019-12-29 08:35:59 Performance: System Load: 1.29 (1 min ago) 2.01 (5 min ago) 2.11 (15 min ago) Nominal I/O speed: 0.55 MB/s File system: 18.93 seconds Write speed: 2700 MB/s Read speed: 3085 MB/s CPU Usage Snapshot: Type Overall System 2 % User 3 % Idle 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 36.27 % (?) EtreCheck 10.22 % (App Store) Google Chrome 5.93 % (Google, Inc.) AppleSpell 4.81 % (Apple) Google Chrome Helper (GPU).app 2.56 % (Google, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 540 MB (App Store) Google Chrome Helper (GPU).app 383 MB (Google, Inc.) Google Chrome 254 MB (Google, Inc.) Dropbox 182 MB (Dropbox, Inc.) firefox 164 MB (Mozilla Corporation) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 25 MB / 849 MB (?) Dropbox 2 MB / 1 MB (Dropbox, Inc.) Postman 54 KB / 26 KB (Postdot Technologies, Inc) PowerChime 2 KB / 11 KB (Apple) firefox 5 KB / 3 KB (Mozilla Corporation) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 3.57 GB Used RAM: 9.17 GB Cached files: 3.26 GB Available RAM: 6.83 GB Swap Used: 512 MB Software Installs (past 30 days): Install Date Name (Version) 2019-12-12 Gatekeeper Configuration Data (181) 2019-12-12 XProtectPlistConfigData (2110) 2019-12-12 AdoptOpenJDK (1.8.0_232-b09) 2019-12-13 MRTConfigData (1.51) 2019-12-13 Numbers (6.0) 2019-12-13 Keynote (9.0) 2019-12-13 Pages (8.0) 2019-12-25 Smart Switch Mac (4.3) 2019-12-29 EtreCheck (5.4.8) Diagnostics Information (past 7-30 days): 2019-12-27 22:33:19 syspolicyd High CPU Use Executable: /usr/libexec/syspolicyd 2019-12-25 13:23:44 PTPCamera.app Crash Executable: /System/Library/Image Capture/Devices/PTPCamera.app Details: objc_msgSend() selector name: setConnected: dyld3 mode 2019-12-25 13:19:39 Android File Transfer.app Hang Executable: /Applications/Android File Transfer.app End of report