ladminâ s iMac 2021-03-05 EtreCheck version: 5.6.5 (5229) Report generated: 2021-03-05 16:17:31 Download EtreCheck from https://etrecheck.com Runtime: 6:53 Performance: Below Average Sandbox: Enabled Full drive access: Enabled Problem: Computer is too slow Description: 2 minutes to log in then applications are slow to open and perform Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Safe mode - This computer is running in Safe Mode. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improv ement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Low performance - EtreCheck report took an unusually long time to run. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Hardware Information: iMac (21.5-inch, 2017) iMac Model: iMac18,1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2133 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2133 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB iMac 1280 x 720 ExtronScalerD 1280 x 720 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 75.21 GB used) disk1s2 (APFS) [APFS Container] (Shared) disk1s2s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 333 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared) disk1s5 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s6 - Update (APFS) (Shared - 2 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 75.21 GB used, 904.59 GB available, 904.28 GB free) APFS Mount point: /System/Volumes/Data Page 1 ladminâ s iMac 2021-03-05 disk1s2s1 - Macintosh HD [APFS Snapshot] 1000.00 GB (Shared - 15.05 GB used, 904.59 GB available, 904.28 GB free) APFS Mount point: / Read-only: Yes disk1s3 - Preboot [APFS Preboot] 1000.00 GB (Shared - 333 MB used, 904.28 GB free) APFS Mount point: /System/Volumes/Preboot disk1s5 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used, 904.28 GB free) APFS Mount point: /System/Volumes/VM disk1s6 - Update 1000.00 GB (Shared - 2 MB used, 904.28 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.1 (20C69) Time since boot: Less than an hour Safe Mode: Enabled Notifications: Creative Cloud.app one notification Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Apps: 2 32-bit Applications: 2 32-bit apps System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 208 Apple tasks [Running] 105 Apple tasks System Launch Daemons: Page 2 ladminâ s iMac 2021-03-05 [Not Loaded] 40 Apple tasks [Loaded] 193 Apple tasks [Running] 124 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2021-02-12) [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-03-05) [Not Loaded] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-12-04) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-12-04) [Not Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-12-04) [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (? b97e8726 - installed 2020-12-04) [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-02-18) Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-03-05) [Not Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-12-04) [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (? f39826f0 - installed 2020-12-04) [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? a510a00 - installed 2020-12-04) [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-02-18) [Not Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-06-04) [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-01-14) [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (? 0 - installed 2020-12-04) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-12-09) [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05) [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05) Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-10-27) AdobePDFViewer: 20.013.20064 (Adobe Systems, Inc. - installed 2020-10-27) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-03-05) SharePointBrowserPlugin: 14.5.2 (? - installed 2020-12-04) Audio Plug-ins: ReincubateCamoAudio: 1.2.1 (Reincubate Ltd - installed 2020-12-09) Backup: Time Machine Not Configured! Performance: System Load: 1.72 (1 min ago) 1.07 (5 min ago) 0.52 (15 min ago) Nominal I/O speed: 0.41 MB/s File system: 45.95 seconds Write speed: 100 MB/s Read speed: 100 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 2 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 19.96 % (?) EtreCheck 2.15 % (App Store) Page 3 ladminâ s iMac 2021-03-05 AMPDeviceDiscoveryAgent 0.04 % (Apple) SafariBookmarksSyncAgent 0.02 % (Apple) appstoreagent 0.00 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 528 MB (App Store) CVMCompiler 133 MB (Apple) Finder 89 MB (Apple) AppleSpell 43 MB (Apple) Dock 38 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 137 KB / 34 KB (?) diagnostics_agent 0 B / 0 B (Apple) tccd 0 B / 0 B (Apple) TextInputSwitcher 0 B / 0 B (Apple) followupd 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 2.66 GB Used RAM: 2.41 GB Cached files: 2.93 GB Available RAM: 5.59 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2021-02-12 ARMDC Agent Installer (1.0.0) 2021-02-17 Microsoft PowerPoint (16.46.21021202) 2021-02-17 Microsoft Excel (16.46.21021202) 2021-02-17 Microsoft OneNote (16.46.21021202) 2021-02-17 Microsoft Word (16.46.21021202) 2021-02-17 Microsoft Outlook (16.46.21021202) 2021-02-18 Microsoft AutoUpdate (4.32.21021202) 2021-03-05 MRTConfigData (1.75) 2021-03-05 XProtectPlistConfigData (2141) Clean up: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaem on Executable not found /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater Executable not found /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDa emon Executable not found Diagnostics Information (past 7-30 days): End of report Page 4