MacBook Pro 2021-09-01 Page 1 EtreCheckPro version: 6.5.1 (6F003) Report generated: 2021-09-01 21:51:47 Download EtreCheckPro from https://etrecheck.com Runtime: 3:12 Performance: Excellent Problem: No problem - just checking Description: App Store opening with blank screen Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Proxies - Network proxies detected. This could be evidence of malware. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvem ent. SSD too slow - SSD is showing poor performance. Time Machine auto backup disabled - Time Machine auto backups are disabled. High battery cycle count - Your battery may be losing capacity. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by d efault in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (Retina, 15-inch, Early 2013) - Obsolete! MacBook Pro Model: MacBookPro10,1 2.4 GHz Quad-Core Intel Core i7 (i7-3635QM) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Replace Soon - Cycle count = 1062 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 NVIDIA GeForce GT 650M - VRAM: 1 GB Drives: disk0 - APPLE SSD SM256E 251.00 GB (Solid State - TRIM: Yes) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 250.79 GB disk1 [APFS Virtual drive] 250.79 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 199.22 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 82 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 526 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.41 GB used) Mounted Volumes: MacBook Pro 2021-09-01 Page 2 disk1s1 - Macintosh HD - Data [APFS Virtual drive] 250.79 GB (Shared - 199.22 GB used, 54.51 GB available, 38.33 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 250.79 GB (Shared - 1.07 GB used, 38.33 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 250.79 GB (Shared - 11.41 GB used, 54.51 GB available, 38.33 GB free) APFS Mount point: / Read-only: Yes Network: Interface en6: Ethernet Adaptor (en6) Proxies: HTTP, HTTPS Interface en4: Apple USB Ethernet Adapter Proxies: HTTP, HTTPS Interface en0: Wi-Fi 802.11 a/b/g/n Proxies: HTTP, HTTPS Interface en3: Bluetooth PAN Proxies: HTTP, HTTPS Interface bridge0: Thunderbolt Bridge Proxies: HTTP, HTTPS iCloud Quota: 16.31 GB available System Software: macOS Catalina 10.15.7 (19H1323) Time since boot: About a day Notifications: EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.SkilledUnitd.plist Executable: /var/root/Library/Application Support/.SkilledUnit.dp/SkilledUnitdd pd Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.SkilledUnit.system.plist Executable: /Library/Application Support/.16951906660859967924/System/com.SkilledUnit.system/SkilledUnit.s ystem -t com.SkilledUnit.system Details: Executable file is hidden - possibly adware MacBook Pro 2021-09-01 Page 3 Launchd: ~/Library/LaunchAgents/com.11761142044588387537.plist Executable: ~/Library/Application Support/com.5184596193229446859/14741304741875261855 1D30DBA2-25 BB-597E-A30B-4CE1E6683DB4 1137 Details: Domain name invalid - possibly adware Apps: 3 Old Applications: 93 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] VideoGlide.kext - com.echofx.videoglide.kext (1.5.1) [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.1.0) [Not Loaded] hp_psa640_io_enabler.kext - com.hp.hpio.hp_psa640_io_enabler (1.1.0) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0) [Not Loaded] hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.3) [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (4.0.2 - SDK 10.8) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (4.0.2 - SDK 10.8) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.0.3 - SDK 10.8) [Not Loaded] hp_Inkjet2_io_enabler.kext - com.hp.print.hpio.Inkjet2.kext (4.0.2 - SDK 10.8) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (3.3.2 - SDK 10.8) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (4.1.1 - SDK 10.8) [Not Loaded] hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (3.0.2 - SDK 10.8) [Not Loaded] hp_Inkjet9_io_enabler.kext - com.hp.print.hpio.Inkjet9.kext (2.1.3 - SDK 10.8) [Not Loaded] hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (2.0.2 - SDK 10.8) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (4.0.4 - SDK 10.8) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (5.0.2 - SDK 10.8) [Not Loaded] hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (4.0.2 - SDK 10.8) [Not Loaded] hp_Inkjet7_io_enabler.kext - com.hp.print.hpio.inkjet7.kext (2.0.2 - SDK 10.8) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (4.2.3 - SDK 10.8) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) /Users/Shared/Apowersoft/Mac Online Launcher/Mac Online Launcher.app [Not Loaded] Apowersoft_AudioDevice.kext - com.Apowersoft.driver.AudioDevice (Apowersoft Limited, 1.6.7 - SD K 10.11) [Not Loaded] SystemSound.kext - com.Cycling74.driver.Soundflower (1.0.0 - SDK 10.8) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 171 Apple tasks [Running] 130 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 154 Apple tasks [Running] 143 Apple tasks Launch Daemons: [Loaded] com.SkilledUnit.system.plist (? 4e01521b - installed 2021-08-28) [Running] com.SkilledUnitd.plist (? 9f6abab3 - installed 2021-08-23) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) MacBook Pro 2021-09-01 Page 4 [Loaded] com.audiojinglex.soundtree.agent.plist (Liangyan Cai - installed 2020-09-23) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-08-10) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2016-11-22) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.pl ist (Adobe Systems, Inc. - installed 2021-02-11) [Not Loaded] com.audiojinglex.soundtree.agent.plist (Liangyan Cai - installed 2020-09-23) [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-10) [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-10) User Launch Agents: [Running] com.11761142044588387537.plist (? 0 - installed 2021-08-20) [Running] com.creationalstate.VitalSignsHelper.plist (Luis Gonzalez - installed 2016-06-12) [Other] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-06-24) User Login Items: [Not Loaded] Garmin Express Service (Garmin International - installed 2019-06-25) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-03-09) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2020-09-14) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Running] YTD Helper (Greentree Applications SRL - installed 2021-06-14) Modern Login Item /Applications/YTD.app/Contents/Library/LoginItems/YTD Helper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-10-25) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manage r.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-10-25) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Rese arch Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-15) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-15) Audio Plug-ins: Audiojingle: 1.7.0 (Liangyan Cai - installed 2020-09-23) CoreMediaIO Plug-ins: EmpiaTechCMIODevice: 19.147.10 (eMPIA Technology Corp. - installed 2019-05-26) Safari Extensions: KeeperFill (Callpod Inc. - installed 2021-08-31) MacBook Pro 2021-09-01 Page 5 Backup: Skip System Files: No Auto backup: No Volumes being backed up: Macintosh HD: Disk size: 250.79 GB - Disk used: 212.46 GB Destinations: M*****************c [Local] (Last used) Total size: 1.00 TB Total number of backups: 13 Oldest backup: 2018-01-26 19:53:02 Last backup: 2020-11-15 18:39:10 2 local snapshots Oldest local snapshot: 2021-08-31 22:46:49 Last local snapshot: 2021-09-01 07:49:27 Performance: System Load: 1.26 (1 min ago) 1.02 (5 min ago) 1.01 (15 min ago) Nominal I/O speed: 0.05 MB/s File system: 20.47 seconds Write speed: 210 MB/s Read speed: 401 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 77.90 % (Apple) EtreCheckPro 14.00 % (Etresoft, Inc.) WindowServer 10.90 % (Apple) trustd (5) 6.14 % (Apple) kernel_task 3.18 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) system_profiler (2) 632 MB (Apple) com.apple.WebKit.WebContent (3) 621 MB (Apple) EtreCheckPro 618 MB (Etresoft, Inc.) Safari 190 MB (Apple) com.apple.WebKit.WebContent (3) 125 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 2 MB / 617 KB (Apple) OlxcL1xcL1teXFwvXSpcXC9zZWFyY2guKj9bPyZdcT0oKD8hcGM9Y29zcHwwQVRTKS4pKiQiLA0KICAgICAgInBhcmF tcyI6IFsNCiAgICAgICAgInEiDQogICAgICBdLA0KICAgICAgIm5yZWYiOiB0cnVlDQogICAgfQ0KICBdLA0KICAiZGVzdCI6I CJodHRwOi8vc2VhcmNoLjljNnZncC5jb20vcy9wL2cvc2VhcmNoP3E9JXMmaT0xRDMwREJBMi0yNUJCLTU5N0UtQTM wQi00Q0UxRTY2ODNEQjQmcz0lcyIsDQogICJjZXJ0IjogIi92YXIvcm9vdC8ubWl0bXByb3h5L21pdG1wcm94eS1jYS5wZ W0iLA0KICAidGVybUNvb2xkb3duIjogMTAwMCwNCiAgImhvc3RDb29sZG93biI6IDUwMDAsDQogICJyZXF1aXJlZFVzZX JBZ2VudHMiOiBbDQogICAgIi4qP1xcKVxccypbXlxcKV0rKD86KD88IUNocm9tZSkvWzAtOVxcLl0rIFNhZmFyaS8oWzAt OVxcLl0rKSkkIg0KICBdLA0KICAibm9wdnMiOiBbXSwNCiAgIm1hY2hpbmVJRCI6ICIxRDMwREJBMi0yNUJCLTU5N0UtQ TMwQi00Q0UxRTY2ODNEQjQiLA0KICAicGFnZXZpc2l0RW5hYmxlZCI6IHRydWUsDQogICJsb2dVUkwiOiAiaHR0cDovL 3NlYXJjaC45YzZ2Z3AuY29tL2Evby9yZXAiLA0KICAicHZVcmwiOiAiaHR0cDovL3NlYXJjaC45YzZ2Z3AuY29tL3AvdiIsD QogICJwdlNlcCI6ICJ8LHwiLA0KICAiYnJhbmRJZCI6ICIxMDAxNzAiDQp9 578 KB / 16 KB (? - /var/root/Library/Applic MacBook Pro 2021-09-01 Page 6 ation Support/.SkilledUnit.dp/SkilledUnit.dp -cf ew0KICAiY29uZmlncyI6IFsNCiAgICB7DQogICAgICAiZG9tYWlu IjogIlxcLmdvb2dsZVxcLiIsDQogICAgICAiZG9tYWluaWQiOiAiMTAwMDAwIiwNCiAgICAgICJ1cmwiOiAiaHR0cHM/ OlxcL1xcLyhbXlxcL10rKVxcL3NlYXJjaFxcPyg/OnE9fC4qPyZxPSkoKD8hc3RhcnQ9fGFmZj10ZXN0MTIzKS4pKi QiLA0KICAgICAgInBhcmFtcyI6IFsNCiAgICAgICAgInEiDQogICAgICBdLA0KICAgICAgIm5yZWYiOiBmYWxzZQ0KI CAgIH0sDQogICAgew0KICAgICAgImRvbWFpbiI6ICJcXC55YWhvb1xcLiIsDQogICAgICAiZG9tYWluaWQiOiAiMTA wMDAxIiwNCiAgICAgICJ1cmwiOiAiXmh0dHBzPzpcXC9cXC9bXlxcL10qKFxcL3locyk/XFwvc2VhcmNoXFw/KCg/ IUFOWVN8VGFycnZffF9fYWx0X19kZGNfc3JjaF9zZWFyY2hwdWxzZV9uZXR8aHNwYXJ0PXN6Ji4qPyZ0eXBlP XR5cGU4MDFbXiZdKnx0eXBlPWFudHNfODk0NV98dHlwZT1zeXlzXzg5NDVffHR5cGU9cTMwMDB8aHNwYXJ0 PWltYXx0eXBlPWZjX0FFQ0ZCQkQzQTMxX3M1OHx0eXBlPUJJWk1fKS4pKnA9W14mXSooKD8hQU5ZU3xUYXJ ydl98X19hbHRfX2RkY19zcmNoX3NlYXJjaHB1bHNlX25ldHxoc3BhcnQ9c3omLio/JnR5cGU9dHlwZTgwMVteJl0 qfHR5cGU9YW50c184OTQ1X3x0eXBlPXN5eXNfODk0NV98dHlwZT1xMzAwMHxoc3BhcnQ9aW1hfHR5cGU9Zm NfQUVDRkJCRDNBMzFfczU4fHR) Mail 128 KB / 31 KB (Apple) apsd 29 KB / 20 KB (Apple) netbiosd 8 KB / 5 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 6 (Apple) socketfilterfw 1 (Apple) trustd (5) 1 (Apple) SkilledUnitdd pd 0 (? - /var/root/Library/Application Support/.SkilledUnit.dp) OlxcL1xcL1teXFwvXSpcXC9zZWFyY2guKj9bPyZdcT0oKD8hcGM9Y29zcHwwQVRTKS4pKiQiLA0KICAgICAgInBhcmF tcyI6IFsNCiAgICAgICAgInEiDQogICAgICBdLA0KICAgICAgIm5yZWYiOiB0cnVlDQogICAgfQ0KICBdLA0KICAiZGVzdCI6I CJodHRwOi8vc2VhcmNoLjljNnZncC5jb20vcy9wL2cvc2VhcmNoP3E9JXMmaT0xRDMwREJBMi0yNUJCLTU5N0UtQTM wQi00Q0UxRTY2ODNEQjQmcz0lcyIsDQogICJjZXJ0IjogIi92YXIvcm9vdC8ubWl0bXByb3h5L21pdG1wcm94eS1jYS5wZ W0iLA0KICAidGVybUNvb2xkb3duIjogMTAwMCwNCiAgImhvc3RDb29sZG93biI6IDUwMDAsDQogICJyZXF1aXJlZFVzZX JBZ2VudHMiOiBbDQogICAgIi4qP1xcKVxccypbXlxcKV0rKD86KD88IUNocm9tZSkvWzAtOVxcLl0rIFNhZmFyaS8oWzAt OVxcLl0rKSkkIg0KICBdLA0KICAibm9wdnMiOiBbXSwNCiAgIm1hY2hpbmVJRCI6ICIxRDMwREJBMi0yNUJCLTU5N0UtQ TMwQi00Q0UxRTY2ODNEQjQiLA0KICAicGFnZXZpc2l0RW5hYmxlZCI6IHRydWUsDQogICJsb2dVUkwiOiAiaHR0cDovL 3NlYXJjaC45YzZ2Z3AuY29tL2Evby9yZXAiLA0KICAicHZVcmwiOiAiaHR0cDovL3NlYXJjaC45YzZ2Z3AuY29tL3AvdiIsD QogICJwdlNlcCI6ICJ8LHwiLA0KICAiYnJhbmRJZCI6ICIxMDAxNzAiDQp9 0 (? - /var/root/Library/Application Support /.SkilledUnit.dp/SkilledUnit.dp -cf ew0KICAiY29uZmlncyI6IFsNCiAgICB7DQogICAgICAiZG9tYWluIjogIlxcLmdv b2dsZVxcLiIsDQogICAgICAiZG9tYWluaWQiOiAiMTAwMDAwIiwNCiAgICAgICJ1cmwiOiAiaHR0cHM/OlxcL1xcLyh bXlxcL10rKVxcL3NlYXJjaFxcPyg/OnE9fC4qPyZxPSkoKD8hc3RhcnQ9fGFmZj10ZXN0MTIzKS4pKiQiLA0KICAgI CAgInBhcmFtcyI6IFsNCiAgICAgICAgInEiDQogICAgICBdLA0KICAgICAgIm5yZWYiOiBmYWxzZQ0KICAgIH0sDQo gICAgew0KICAgICAgImRvbWFpbiI6ICJcXC55YWhvb1xcLiIsDQogICAgICAiZG9tYWluaWQiOiAiMTAwMDAxIiwNC iAgICAgICJ1cmwiOiAiXmh0dHBzPzpcXC9cXC9bXlxcL10qKFxcL3locyk/XFwvc2VhcmNoXFw/KCg/IUFOWVN8V GFycnZffF9fYWx0X19kZGNfc3JjaF9zZWFyY2hwdWxzZV9uZXR8aHNwYXJ0PXN6Ji4qPyZ0eXBlPXR5cGU4MD FbXiZdKnx0eXBlPWFudHNfODk0NV98dHlwZT1zeXlzXzg5NDVffHR5cGU9cTMwMDB8aHNwYXJ0PWltYXx0eX BlPWZjX0FFQ0ZCQkQzQTMxX3M1OHx0eXBlPUJJWk1fKS4pKnA9W14mXSooKD8hQU5ZU3xUYXJydl98X19hb HRfX2RkY19zcmNoX3NlYXJjaHB1bHNlX25ldHxoc3BhcnQ9c3omLio/JnR5cGU9dHlwZTgwMVteJl0qfHR5cGU9 YW50c184OTQ1X3x0eXBlPXN5eXNfODk0NV98dHlwZT1xMzAwMHxoc3BhcnQ9aW1hfHR5cGU9ZmNfQUVDRk JCRDNBMzFfczU4fHR) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 116 MB Used RAM: 5.81 GB Cached files: 2.08 GB Available RAM: 2.19 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) MacBook Pro 2021-09-01 Page 7 2021-07-15 Adobe Acrobat Reader DC (21.005.20058) (21.005.20058) 2021-07-19 Safari (14.1.2) 2021-07-30 macOS Catalina Security Update 2021-004 (10.15.7) 2021-07-30 Gatekeeper Compatibility Data (1.0) 2021-08-10 Google Earth (1.3.16.173) 2021-08-13 Mobile Device (1.0.0.0) 2021-08-23 XProtectPlistConfigData (2150) 2021-08-23 MRTConfigData (1.82) 2021-08-29 Google Drive (1.3.16.173) Diagnostics Information (past 7-30 days): 2021-09-01 07:54:44 backupd - High CPU Use (2 times) Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2021-08-31 23:31:04 com.apple.WebKit.WebContent - High CPU Use (2 times) Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Cont ents/MacOS/com.apple.WebKit.WebContent End of report