EtreCheck version: 5.5.5 (5111) Report generated: 2020-05-20 20:26:16 Download EtreCheck from https://etrecheck.com Runtime: 4:15 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (21.5-inch, Mid 2011) iMac Model: iMac12,1 2.5 GHz Intel Core i5 (i5-2400S) CPU: 4-core 4 RAM - Upgradeable BANK 0/DIMM0 - 2 GB DDR3 1333 BANK 1/DIMM0 - 2 GB DDR3 1333 BANK 0/DIMM1 - Empty BANK 1/DIMM1 - Empty Video Information: AMD Radeon HD 6750M - VRAM: 512 MB iMac 1920 x 1080 Drives: disk0 - ST3500418AS 500.11 GB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - Macintosh HD (Journaled HFS+) 499.25 GB (322.61 GB used) disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB Mounted Volumes: disk0s2 - Macintosh HD 499.25 GB (322.61 GB used, 177.24 GB available, 176.38 GB free) Journaled HFS+ Mount point: / Network: Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Ethernet Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en4: TomTom GO 600 Interface en6: iPad Interface en5: iPhone Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS High Sierra 10.13.6 (17G12034) Time since boot: About 2 hours Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the whitelist - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/AmazonMP3DownloaderPlugin101749.plugin Plugin: /Library/Internet Plug-Ins/Default Browser.plugin Apps: 2 32-bit Applications: 13 32-bit apps System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 179 Apple tasks [Running] 99 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 197 Apple tasks [Running] 103 Apple tasks Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-04-24) User Launch Agents: [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-05-07) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-05-07) User Login Items: [Not Loaded] PhotoStreamAgent (App Store - installed 2015-03-20) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Internet Plug-ins: Silverlight: 5.1.20913.0 (? - installed 2013-12-08) FlashPlayer-10.6: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-12) Flash Player: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-12) AmazonMP3DownloaderPlugin101749: AmazonMP3DownloaderPlugin 1.0.17 (? - installed 2013-05-29) ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-17) Default Browser: (? - installed 2019-10-18) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2020-05-08) iSightAudio: 7.7.3 (Apple - installed 2020-05-08) AirPlay: 2.0 (Apple - installed 2020-05-08) AppleAVBAudio: 683.1 (Apple - installed 2020-05-08) BridgeAudioSP: 4.69.2 (Apple - installed 2020-05-08) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-05-08) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-04-24) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 1.29 (1 min ago) 1.07 (5 min ago) 0.99 (15 min ago) Nominal I/O speed: 1.64 MB/s File system: 50.51 seconds Write speed: 70 MB/s Read speed: 70 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 17 % Idle: 77 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 55.94 % (?) trustd 18.84 % (Apple) Backup and Sync 9.19 % (Google, Inc.) EtreCheck 5.01 % (App Store) Finder 0.89 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Backup and Sync 614 MB (Google, Inc.) EtreCheck 431 MB (App Store) Finder 73 MB (Apple) Spotlight 47 MB (Apple) NotificationCenter 43 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 769 KB / 37 KB (?) SystemUIServer 0 B / 64 B (Apple) diagnostics_agent 0 B / 0 B (Apple) loginwindow 0 B / 0 B (Apple) tccd 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 16 MB Used RAM: 3.05 GB Cached files: 957 MB Available RAM: 973 MB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-05-08 Security Update 2020-002 (10.13.6) 2020-05-12 Adobe Flash Player 2020-05-15 XProtectPlistConfigData (2121) 2020-05-15 MRTConfigData (1.60) 2020-05-17 Zoom (5.0.24030.0508) 2020-05-17 EtreCheck (5.5.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report