EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-06-21 15:20:23 Download EtreCheckPro from https://etrecheck.com Runtime: 2:04 Performance: Excellent Problem: Other problem Description: Strange behavior at shutdown with Big Sur: screen flashes black and th en the background comes back divided into one side bright and the othe r half with a dull filter; split perfectly in two between the sides. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2020) iMac Model: iMac20,1 3.8 GHz 8-Core Intel Core i7 (i7-10700K) CPU: 8-core 16 GB RAM - Upgradeable Video Information: AMD Radeon Pro 5500 XT - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 488.59 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 284 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk1s5 (APFS) [APFS Container] (Shared - 15.31 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used) disk1s6 - Update (APFS) (Shared - 553 KB used) disk2 - G-DRIVE mobile SSD 1.00 TB External USB 10 Gbit/s+ USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - G*************************s (Journaled HFS+) 999.86 GB (722 MB used) disk3 - WD My Passport 260F 2.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [APFS Container] 2.00 TB disk4 [APFS Virtual drive] 2.00 TB (Shared by 1 volumes) disk4s2 - S**********t (APFS) (Shared - 231.62 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1.00 TB (Shared - 488.59 GB used, 769.00 GB available, 495.23 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 1.00 TB (Shared - 284 MB used, 495.23 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1.00 TB (Shared - 20 KB used, 495.23 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1.00 TB (Shared - 15.31 GB used, 769.00 GB available, 495.23 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1.00 TB (Shared - 553 KB used, 495.23 GB free) APFS Mount point: /System/Volumes/Update disk2s2 - G*************************s 999.86 GB (722 MB used, 999.20 GB available, 999.14 GB free) Journaled HFS+ Mount point: /Volumes/G*************************s Owners enabled: No disk4s2 - S**********t 2.00 TB (Shared - 231.62 GB used, 1.77 TB free) APFS Mount point: /Volumes/S**********t Network: Interface bridge0: Thunderbolt Bridge Interface usbmodem8a506582: Modem (usbmodem8a506582) Interface SAMSUNG_MDM: SAMSUNG Modem Interface en5: Bluetooth PAN Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Ethernet Interface en4: Thunderbolt Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Sierra Wireless Tethered Hotspot System Software: macOS Big Sur 11.4 (20F71) Time since boot: Less than an hour Notifications: EtreCheckPro.app one notification Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.adobe.versioncueCS3.plist Executable: /Library/Application Support/Adobe/Adobe Version Cue CS3/Server/bin/VersionCueCS3d Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.lytro.Lytro.InstallHelper.plist Executable: /Library/PrivilegedHelperTools/com.lytro.Lytro.InstallHelper Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin Preference Pane: /Library/PreferencePanes/VersionCueCS3.prefPane Preference Pane: /Library/PreferencePanes/NTFSforMacOSX.prefPane Kernel Extensions: /Library/Extensions [Not Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6) [Not Loaded] hp_io_printerclassdriver_enabler.kext - com.hp.hpio.hp-io-printerclassdriver-enabler (Hewlett Packard, 19.9.0 - SDK 10.8) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (4.1.2 - SDK 10.8) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Not Loaded] LytroFirefly.kext - com.lytro.Firefly (4.2 - SDK 10.7) [Not Loaded] Seagate Storage Driver.kext - com.seagate.driver.PowSecDriverCore (5.2.6 (26913) - SDK 10.4) [Not Loaded] TelestreamAudio.kext - net.telestream.driver.TelestreamAudio (1.0.6 - SDK 10.6) Startup Items: Qmaster Path: /Library/StartupItems/Qmaster System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 210 Apple tasks [Running] 107 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 187 Apple tasks [Running] 141 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-25) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-06-19) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-06-18) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-06-18) [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-06-19) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-03) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-03) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-06-18) [Running] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2021-06-19) [Running] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2021-06-19) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-06-19) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-06-18) [Loaded] com.adobe.versioncueCS3.plist (? e716f322 - installed 2012-09-13) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-03) [Loaded] com.lytro.Lytro.InstallHelper.plist (? b76e8678 - installed 2013-12-21) [Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-06-18) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-09-02) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-26) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-05-28) [Running] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2021-06-19) [Running] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2017-10-24) [Other] com.wdc.SmartwareDriveService.plist (? b71286b - installed 2013-11-11) [Other] com.wdc.WDSmartWareService.plist (? dbb7e753 - installed 2013-11-11) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-06-18) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-06-18) User Login Items: [Not Loaded] DeepL Launcher (Linguee GmbH - installed 2021-02-25) Modern Login Item /Applications/DeepL.app/Contents/Library/LoginItems/DeepL Launcher.app [Running] Dropbox (Dropbox, Inc. - installed 2021-06-18) Application /Applications/Dropbox.app [Not Loaded] Evernote Helper (Evernote - installed 2019-12-10) Modern Login Item /Applications/Evernote 2.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (Evernote - installed 2019-12-10) Modern Login Item /Applications/Evernote 2.app/Contents/Library/LoginItems/EvernoteLauncher.app [Not Loaded] Evernote Login Helper (App Store - installed 2021-03-30) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/Evernote Login Helper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-05-22) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2018-05-22) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-03-12) AdobePDFViewer: 21.001.20145 (Adobe Systems, Inc. - installed 2021-03-12) ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-17) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-06-19) Audio Plug-ins: DVCPROHDAudio: 1.2 (? - installed 2012-10-16) TVRemoteAudio: 1.0.1 (TeamViewer GmbH - installed 2021-05-28) 3rd Party Preference Panes: Adobe Version Cue CS3 (? - installed 2012-09-13) Paragon NTFS for Mac OS X (? - installed 2014-03-07) Backup: Skip System Files: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 1.00 TB - Disk used: 505.02 GB Destinations: S**********t [Local] (Last used) Total size: 2.00 TB Total number of backups: 5 Oldest backup: 2021-06-18 11:08:09 Last backup: 2021-06-21 14:23:21 3 local snapshots Oldest local snapshot: 2021-06-21 11:45:11 Last local snapshot: 2021-06-21 14:23:09 Performance: System Load: 13.74 (1 min ago) 3.98 (5 min ago) 1.48 (15 min ago) Nominal I/O speed: 3.90 MB/s File system: 10.50 seconds Write speed: 3097 MB/s Read speed: 2228 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 8 % Idle: 86 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mdworker_shared (54) 38.11 % (Apple) mdworker (2) 26.72 % (Apple) mds 20.90 % (Apple) EtreCheckPro 11.02 % (Etresoft, Inc.) kernel_task 8.97 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) mdworker_shared (69) 739 MB (Apple) EtreCheckPro 608 MB (Etresoft, Inc.) Adobe CEF Helper (Renderer) 515 MB (Adobe Inc.) Dropbox (3) 358 MB (Dropbox, Inc.) Dropbox Web Helper (4) 349 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) corespeechd 2 KB / 9 MB (Apple) mDNSResponder 738 KB / 114 KB (Apple) Dropbox 209 KB / 301 KB (Dropbox, Inc.) TeamViewer_Service 70 KB / 47 KB (TeamViewer GmbH) netbiosd 65 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) mdworker_shared (44) 63 (?) mds_stores 22 (Apple) mdworker (2) 10 (Apple) mdbulkimport (2) 7 (Apple) mds 4 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 6.75 GB Used RAM: 5.25 GB Cached files: 4.00 GB Available RAM: 10.75 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-06-17 macOS 11.4 (11.4) 2021-06-17 MRTConfigData (1.79) 2021-06-17 XProtectPlistConfigData (2148) 2021-06-18 Microsoft AutoUpdate (4.36.21061301) 2021-06-18 Microsoft Excel (16.50.21061301) 2021-06-18 Microsoft OneNote (16.50.21061301) 2021-06-18 Microsoft Outlook (16.50.21061301) 2021-06-18 Microsoft PowerPoint (16.50.21061301) 2021-06-18 Microsoft Word (16.50.21061301) 2021-06-19 TeamViewerHost (15.18.5) Clean up: /Library/LaunchDaemons/com.wdc.SmartwareDriveService.plist /Library/Application Support/WD SmartWare Services/SmartwareDriveService Executable not found /Library/LaunchDaemons/com.wdc.WDSmartWareService.plist /Library/Application Support/WD SmartWare Services/SmartwareServiceApp.app/Contents/MacOS/SmartwareServiceApp Executable not found Diagnostics Information (past 7-30 days): 2021-06-21 11:46:49 mdsync - High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2021-06-18 17:35:39 lsd - Crash Executable: /usr/libexec/lsd Details: dyld3 mode savedDB WAS seeded, newDB WAS NOT seeded. Failed attempting to remap d atabase, abort to trigger seeding. Error: Error Domain=NSOSStatusError Domain Code=-9496 "kCSStoreBadDataErr" UserInfo={Line=204, Checksum=2, ZeroedRanges=( "0x4C0000-0x4D1FFF (74 KB)" ), NSDebugDescription=kCSStoreBadDataErr, NSURL=file:/var/folders/zz/z yxvpxvq6csfxvn_n0000000000000/0/com.apple.LaunchServices.dv/com.apple. LaunchServices-2548-v2.csstore} abort() called 2021-06-18 12:50:44 Finder.app - High CPU Use Executable: /System/Library/CoreServices/Finder.app 2021-06-18 11:02:43 backupd - High CPU Use Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd End of report