EtreCheckPro version: 6.5.5 (6F024) Report generated: 2022-01-05 11:34:07 Download EtreCheckPro from https://etrecheck.com Runtime: 6:49 Performance: Poor Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Failing hard drive - This computer has a hard drive that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. High battery cycle count - Your battery may be losing capacity. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, Mid 2012) MacBook Pro Model: MacBookPro9,2 2.5 GHz Dual-Core Intel Core i5 (i5-3210M) CPU: 2-core 16 GB RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 839 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1280 x 800 Drives: disk0 - Samsung SSD 850 PRO 256GB 256.06 GB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 255.85 GB disk1 [APFS Virtual drive] 255.85 GB (Shared by 5 volumes) disk1s1 - S*********************** - Data (APFS) [APFS Virtual drive] (Shared - 141.97 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 24 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 526 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 - S*********************6 (APFS) (Shared - 11.23 GB used) Mounted Volumes: disk1s1 - S*********************** - Data [APFS Virtual drive] 255.85 GB (Shared - 141.97 GB used, 105.30 GB available, 99.81 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s3 - Recovery [Recovery] 255.85 GB (Shared - 526 MB used, 99.81 GB free) APFS Mount point: /Volumes/Recovery disk1s4 - VM [APFS VM] 255.85 GB (Shared - 2.15 GB used, 99.81 GB free) APFS Mount point: /private/var/vm disk1s5 - S*********************6 255.85 GB (Shared - 11.23 GB used, 105.30 GB available, 99.81 GB free) APFS Mount point: / Encrypted Read-only: Yes Network: Interface en0: Ethernet Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 91.91 GB available System Software: macOS Catalina 10.15.7 (19H1615) Time since boot: About 3 hours Notifications: Creative Cloud.app one notification Messenger.app one notification Google Chrome.app one notification Messenger.app one notification CleanMyMac X.app 5 notifications (one scheduled) DrCleaner.app 2 notifications (2 scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.BlueStacks.AppPlayer.Service.plist Executable: /Applications/BlueStacks.app/Contents/MacOS/bstservice Android Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Audio/Plug-Ins/HAL/SquirrelsLoopbackAudioDriver.driver Apps: 12 Old Applications: 63 x86-only apps Kernel Extensions: /Applications/BlueStacks.app [Not Loaded] VBoxDrv.kext - com.bluestacks.kext.Hypervisor (BlueStack Systems, Inc., 5.2.20) /Applications/Wondershare Filmora9.app [Not Loaded] SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (Wondershare Software Co., Ltd, 1.1.0 - SDK 10.9) /Library/Extensions [Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (MATT INGALLS, 2.0b2 - SDK 10.10) [Loaded] WiDisplayLoopbackSound.kext - com.edssglobal.loopbacksound (EDSS GLOBAL COMPANY LIMITED, 1.0.0 - SDK 10.7) [Loaded] WiDisplayVGADriver.kext - com.edssglobal.widisplayvgadriver (EDSS GLOBAL COMPANY LIMITED, 1.0 - SDK 10.7) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (EPSON, 2.2.7) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (HP Inc., 5.31.0 - SDK 10.13) [Not Loaded] hp_Inkjet9_io_enabler.kext - com.hp.print.hpio.Inkjet9.kext (HP Inc., 2.15.0 - SDK 10.14) [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (Paragon Software GmbH, 15.0.23 - SDK 10.10) [Loaded] iShowU Audio Capture.kext - com.shinywhitebox.iShowU-Audio-Capture (Shiny White Box Limited, 1.0.4 - SDK 10.13) [Loaded] APExtFramebuffer.kext - com.squirrels.airparrot.framebuffer (Squirrels LLC, 1.7 - SDK 10.11) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 172 Apple tasks [Running] 128 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 163 Apple tasks [Running] 134 Apple tasks Launch Daemons: [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2020-10-13) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-09-15) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-09-15) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-05-19) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-01-03) [Running] com.allocinit.camtwistassistant.plist (Stephen Green - installed 2020-10-13) [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2021-01-24) [Loaded] com.mackeeper.MacKeeper.MacKeeperPrivilegedHelper.plist (KROMTECH ALLIANCE CORP. - installed 2019-11-30) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2022-01-05) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-11-30) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-12-17) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2019-11-30) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-11-17) [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2019-11-30) [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2022-01-05) [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2019-11-30) [Loaded] com.shinywhitebox.iShowUAudioDaemon.plist (Shiny White Box Limited - installed 2020-06-11) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-09-15) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-05-19) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-01-03) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-01-03) [Running] com.kinoni.epoccam.daemon.plist (Kinoni Oy - installed 2021-02-15) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-12-17) [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2019-11-30) User Launch Agents: [Not Loaded] .dat.nosync01a5.EQc8Ey (? 0 - installed 2018-07-12) [Loaded] com.BlueStacks.AppPlayer.Service.plist (? 0 - installed 2020-10-13) [Loaded] com.BlueStacks.AppPlayer.UninstallWatcher.plist (BlueStack Systems, Inc. - installed 2022-01-04) [Loaded] com.BlueStacks.AppPlayer.Updater.plist (BlueStack Systems, Inc. - installed 2020-10-13) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-01-03) [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2020-05-19) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-10-10) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-24) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-24) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2022-01-05) [Loaded] org.freedownloadmanager.fdm6.plist (Tatyana Livinskaya - installed 2021-06-10) User Login Items: [Running] Backup and Sync (Google, Inc. - installed 2022-01-05) Application /Applications/Backup and Sync.app [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2022-01-05) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Not Loaded] CleanMyMac X Menu (MacPaw Inc. - installed 2022-01-05) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] Autoupdate (MacPaw Inc. - installed 2022-01-05) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app [Not Loaded] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2022-01-05) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Loaded] ATLoginItemHelper (App Store - installed 2022-01-05) Modern Login Item /Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app [Running] Dropbox (Dropbox, Inc. - installed 2022-01-05) Application /Applications/Dropbox.app [Not Loaded] Evernote Helper (App Store - installed 2022-01-05) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (App Store - installed 2022-01-05) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Running] Google Chrome (Google, Inc. - installed 2022-01-05) Application /Applications/Google Chrome.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2022-01-05) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Running] Messenger (Facebook, Inc. - installed 2022-01-05) Application /Applications/Messenger.app [Not Loaded] Messenger Login Helper (App Store - installed 2020-08-23) Modern Login Item /Applications/Messenger.localized/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-01-05) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-01-05) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] LoginHelper (App Store - installed 2022-01-05) Modern Login Item /Applications/Owly.app/Contents/Library/LoginItems/LoginHelper.app [Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2022-01-05) Modern Login Item /Applications/Paragon NTFS for Mac 15.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app [Running] Remote for Mac (Evgeny Cherpak - installed 2022-01-05) Application /Applications/Remote for Mac.app [Not Loaded] SpeedTestHelper (App Store - installed 2022-01-05) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Loaded] StartUpHelper (Spotify - installed 2022-01-05) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Running] Unified Remote (Unified Intents AB - installed 2022-01-05) Application /Applications/Unified Remote.app [Running] Viber (Viber Media SARL. - installed 2022-01-05) Application /Applications/Viber.app [Not Loaded] Viber.app (Viber Media SARL.) Modern Login Item /Applications/Viber.app.old [Loaded] ViberLoginHelper (Viber Media SARL. - installed 2022-01-05) Modern Login Item /Applications/Viber.app/Contents/Library/LoginItems/ViberLoginHelper.app [Running] uTorrent Web (BitTorrent, Inc - installed 2022-01-05) Application /Applications/uTorrent Web.app [Running] HP Device Monitor (HP Inc. - installed 2019-12-13) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2019-12-13) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-05-19) AdobePDFViewer: 20.009.20063 (Adobe Systems, Inc. - installed 2020-05-19) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-05-19) SharePointBrowserPlugin: 14.0.0 (? - installed 2019-11-30) Audio Plug-ins: NDIAudio: 1.0 (NewTek, Inc. - installed 2020-05-05) ReincubateCamoAudio: 1.3.7 (Reincubate Ltd - installed 2021-08-02) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2021-04-21) SquirrelsLoopbackAudioDriver: 1.0 (? - installed 2020-05-14) VirtualMic: 1.0 (Kinoni Oy - installed 2020-12-29) CoreMediaIO Plug-ins: EpocCamPlugIn: 1.1 (Kinoni Oy - installed 2020-05-27) CamTwist: 1.0 (Stephen Green - installed 2020-10-13) NDIVirtualCamera: 1.0 (NewTek, Inc. - installed 2020-05-30) ReincubateCamoDAL: 1.3.7 (Reincubate Ltd - installed 2021-08-02) Safari Extensions: Grammarly for Safari (App Store - installed 2022-01-05) 3rd Party Preference Panes: NTFS (Paragon Software GmbH - installed 2019-11-30) Backup: Auto backup: Yes Volumes being backed up: S*********************** - Data: Disk size: 255.85 GB - Disk used: 156.04 GB Destinations: Macintosh HD [Local] (Last used) Total size: 500.11 GB Total number of backups: 4 Oldest backup: 2020-10-10 20:52:28 Last backup: 2021-01-24 13:19:29 3 local snapshots Oldest local snapshot: 2022-01-05 08:30:01 Last local snapshot: 2022-01-05 11:24:44 3rd party backup: Carbon Copy Cloner Performance: System Load: 7.27 (1 min ago) 6.32 (5 min ago) 5.20 (15 min ago) Nominal I/O speed: 0.02 MB/s File system: 32.27 seconds Write speed: 27 MB/s Read speed: 497 MB/s CPU Usage Snapshot: Type Overall System: 12 % User: 23 % Idle: 65 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 26.42 % (Apple) Adobe CEF Helper (GPU) 12.72 % (Adobe Systems, Inc.) kernel_task 11.45 % (Apple) com.apple.WebKit.WebContent (17) 8.22 % (Apple) EtreCheckPro 8.20 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (17) 3.87 GB (Apple) MTLCompilerService (68) 700 MB (Apple) EtreCheckPro 690 MB (Etresoft, Inc.) Google Chrome Helper (Renderer) (13) 665 MB (Google, Inc.) com.apple.WebKit.WebContent (5) 403 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) com.apple.WebKit.Networking 3 MB / 1 MB (Apple) mDNSResponder 1 MB / 244 KB (Apple) Dropbox 177 KB / 291 KB (Dropbox, Inc.) Messenger 371 KB / 19 KB (Facebook, Inc.) com.apple.WebKit.Networking 134 KB / 41 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) com.apple.WebKit.WebContent (17) 8 (Apple) deleted 6 (Apple) Adobe CEF Helper (GPU) 5 (Adobe Systems, Inc.) WindowServer 5 (Apple) Safari 2 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 255 MB Used RAM: 10.94 GB Cached files: 4.81 GB Available RAM: 5.06 GB Swap Used: 3 MB Software Installs (past 60 days): Install Date Name (Version) 2021-11-17 Microsoft Office Licensing Helper (0) 2021-11-23 Zoom (5.8.4.2421) 2021-11-23 Remote-for-Mac-6304 (6304) 2021-12-01 macOS Mojave Security Update 2021-005 (10.14.6) 2021-12-06 VdhCoApp (1621932612) 2021-12-13 Microsoft Edge (96.0.1054.62) 2021-12-17 Microsoft AutoUpdate (4.42.21121100) 2022-01-04 macOS Catalina (10.15.7) 2022-01-04 XProtectPlistConfigData (2153) 2022-01-05 Safari (15.2) 2022-01-05 Microsoft Excel (16.56.21121100) 2022-01-05 Microsoft OneNote (16.56.21121100) 2022-01-05 Microsoft PowerPoint (16.56.21121100) 2022-01-05 Microsoft Word (16.56.21121100) 2022-01-05 macOS Catalina Security Update 2021-008 (10.15.7) 2022-01-05 Device Support Update (1.0.0.0.1.1632960232) 2022-01-05 MRTConfigData (1.85) 2022-01-05 Owly (2.4) 2022-01-05 Dr. Cleaner (3.3.7) 2022-01-05 Speedtest (1.24) 2022-01-05 Grammarly for Safari (9.46) 2022-01-05 HP Smart (13.3.0.1461) Clean up: ~/Library/LaunchAgents/.dat.nosync01a5.EQc8Ey ~/Library/Application Support/Spotify/SpotifyWebHelper Executable not found Diagnostics Information (past 7-30 days): End of report