EtreCheck version: 5.5.5 (5111) Report generated: 2020-07-07 10:59:31 Download EtreCheck from https://etrecheck.com Runtime: 8:43 Performance: Below Average Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Description: Have uninstalled trend micro and although it has improved, it is still slow Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Low performance - EtreCheck report took an unusually long time to run. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (21.5-inch, Late 2013) iMac Model: iMac14,3 2.9 GHz Quad-Core Intel Core i5 (i5-4570S) CPU: 4-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Video Information: NVIDIA GeForce GT 750M - VRAM: 1 GB iMac 1920 x 1080 Drives: disk0 - APPLE HDD ST1000LM024 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 94.88 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.16 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 1000.00 GB (Shared - 94.88 GB used, 890.55 GB available, 888.84 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used, 888.84 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 11.16 GB used, 890.55 GB available, 888.84 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.5 (19F101) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the whitelist - probably OK 32-bit Applications: 11 32-bit apps System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 174 Apple tasks [Running] 123 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 178 Apple tasks [Running] 124 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-11) [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-07-07) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-29) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-29) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-05-27) [Running] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-07-07) Launch Daemons: [Running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21) [Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-07-07) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-29) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-28) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-05-27) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-05-27) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-07-07) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-03-09) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-08) [Loaded] com.purevpn.macapp.HelperTool.plist (GZ Systems Limited - installed 2020-04-09) User Launch Agents: [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-04-11) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-04-08) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-04-08) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-05-27) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-05-27) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-12) AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2020-03-12) ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-18) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-07-07) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Time Machine: Time Machine Not Configured! Performance: System Load: 1.98 (1 min ago) 1.71 (5 min ago) 0.93 (15 min ago) Nominal I/O speed: 10.39 MB/s File system: 52.17 seconds Write speed: 42 MB/s Read speed: 50 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 13 % Idle: 82 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 66.62 % (?) EtreCheck 4.38 % (App Store) Activity Monitor 0.18 % (Apple) Acrobat Updater 0.16 % (? - ~/Library/Application Support/Adobe/com.adobe.ARMDCHelper/Adobe Acrobat Updater.app) LocationMenu 0.14 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 510 MB (App Store) Google Chrome 140 MB (Google, Inc.) Activity Monitor 112 MB (Apple) Finder 102 MB (Apple) Safari 56 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 523 KB / 89 KB (?) SystemUIServer 0 B / 64 B (Apple) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 33 MB Used RAM: 3.57 GB Cached files: 4.39 GB Available RAM: 4.43 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-06-11 Trend Micro iCore Module 2020-06-11 icoreconfiguration 2020-06-11 tmccapp 2020-06-11 tmccDMR 2020-06-11 tmccPUM 2020-06-11 Trend Micro Antivirus 2020-06-15 macOS Catalina 10.15.5 Update 2020-06-15 tmccToolbar 2020-06-15 tmccDCA 2020-07-07 Microsoft AutoUpdate 2020-07-07 EtreCheck (5.5.5) 2020-07-07 MRTConfigData (1.63) 2020-07-07 XProtectPlistConfigData (2125) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report