EtreCheckPro version: 6.5.6 (6F040) Report generated: 2022-01-11 17:32:38 Download EtreCheckPro from https://etrecheck.com Runtime: 12:16 Performance: Poor Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Poor performance - EtreCheck report shows poor performance. This is unusual. Adobe Flash Player installed - Adobe Flash Player is installed on this computer. This is a security risk and no longer supported. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles found - This computer may have configuration profiles installed. These are sometimes used by adware and malware. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Vintage hardware - This computer may be considered vintage. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (21.5-inch, Late 2013) - Vintage! iMac Model: iMac14,1 2.7 GHz Quad-Core Intel Core i5 (i5-4570R) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Video Information: Intel Iris Pro - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 392.42 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 79 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.32 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 392.42 GB used, 597.30 GB available, 590.07 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 5.37 GB used, 590.07 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 11.32 GB used, 597.30 GB available, 590.07 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Ethernet Interface en1: Wi-Fi Proxy Auto Discovery Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 4.91 GB available File sharing: Enabled Printer sharing: Enabled Remote Apple Events: Enabled Screen sharing: Enabled Remote login: Enabled System Software: macOS Catalina 10.15.7 (19H1615) Time since boot: About 8 days Configuration Profiles: com.google.Chrome - ExtensionSettings Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Security Risk! - Adobe Flash Player installed! File sharing: Enabled Printer sharing: Enabled Remote Apple Events: Enabled Screen sharing: Enabled Remote login: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the legitimate list - probably OK Running app: /Library/Printers/Brother/Utilities/Server/NETserver.app/Contents/MacOS/NETserver Running app: /Library/Printers/Brother/Utilities/Server/USBserver.app/Contents/MacOS/USBserver Plugin: /Library/Internet Plug-Ins/OVSHelper.plugin Plugin: /Library/Internet Plug-Ins/DivXBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/DirectorShockwave.plugin Plugin: ~/Library/Internet Plug-Ins/RealPlayer Plugin.plugin Plugin: ~/Library/Internet Plug-Ins/fbplugin_1_0_1.plugin Plugin: ~/Library/Internet Plug-Ins/Picasa.plugin Apps: 10 Old Applications: 17 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.2.1) [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.0.1) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.22.0 - SDK 10.9) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.0) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (4.0.4 - SDK 10.8) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.1.2) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (2.0) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (4.1.2 - SDK 10.8) [Not Loaded] hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (2.1) [Not Loaded] hp_Inkjet9_io_enabler.kext - com.hp.print.hpio.Inkjet9.kext (2.6.0 - SDK 10.10) [Not Loaded] hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (1.0) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.0) [Not Loaded] hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (3.0) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (2.1) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.0.0) [Not Loaded] UsbEthernetGadget.kext - com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Not Loaded] BJUSBMP.kext - jp.co.canon.bj.kext.BJUSBMP (2.8.0) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) ~/Downloads/LCC Installer-1.app [Not Loaded] LogitechHIDDevices-JPN.kext - com.Logitech.Control Center.HID Driver (3.7.0 - SDK 10.6) System Launch Daemons: [Not Loaded] 30 Apple tasks [Loaded] 167 Apple tasks [Running] 138 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 152 Apple tasks [Running] 143 Apple tasks [Other] 2 Apple tasks Launch Daemons: [Running] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-08) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-08) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-12-09) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2021-11-20) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-11-20) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-08) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-12-09) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-09) [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2021-11-20) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-11-20) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-11-20) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-09) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2021-10-14) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] PhotoStreamAgent (App Store - installed 2018-12-14) Modern Login Item /Applications/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Running] Messenger (Facebook, Inc. - installed 2021-04-05) Application /Applications/Messenger.app [Loaded] StartUpHelper (Spotify - installed 2021-11-26) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2015-03-29) Modern Login Item /Applications/Utilities/HP Utility/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-10-24) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.303 (Adobe Systems, Inc. - installed 2019-12-11) OVSHelper: 1.1 (? - installed 2021-11-20) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-11-20) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-11-20) DivXBrowserPlugin: 2.2 (? - installed 2021-11-20) Flash Player: 32.0.0.303 (Adobe Systems, Inc. - installed 2021-11-20) PepperFlashPlayer: 32.0.0.303 (Adobe Systems, Inc. - installed 2019-12-12) DirectorShockwave: 11.6.5r635 (? - installed 2021-11-20) iPhotoPhotocast: 7.0 (Apple - installed 2021-11-20) Backup: Skip System Files: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 1000.00 GB - Disk used: 409.92 GB Destinations: L***e [Local] (Last used) Total size: 999.86 GB Total number of backups: 68 Oldest backup: 2019-12-19 03:35:59 Last backup: 2022-01-04 00:05:26 T******************s [Local] Total size: 0 B Total number of backups: 0 7 local snapshots Oldest local snapshot: 2022-01-03 10:23:13 Last local snapshot: 2022-01-11 16:39:09 Performance: System Load: 2.02 (1 min ago) 1.82 (5 min ago) 1.69 (15 min ago) Nominal I/O speed: 0.55 MB/s File system: 29.11 seconds Write speed: 55 MB/s Read speed: 61 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 4 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 27.40 % (Apple) WindowServer 10.08 % (Apple) EtreCheckPro 5.36 % (Etresoft, Inc.) Full Deck Solitaire 5.12 % (App Store) kernel_task 2.22 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) system_profiler (2) 632 MB (Apple) EtreCheckPro 614 MB (Etresoft, Inc.) Google Chrome Helper (Renderer) (3) 281 MB (Google, Inc.) Skype Helper (Renderer) 216 MB (Skype Communications S.a.r.l) Google Chrome 176 MB (Google, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) apsd 534 KB / 2 MB (Apple) mDNSResponder 2 KB / 955 B (Apple) softwareupdated 0 B / 0 B (Apple) sysdiagnose 0 B / 0 B (Apple) SiriNCService 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) Full Deck Solitaire 2 (App Store) AppleUserHIDDrivers (3) 1 (Apple) hidd 0 (Apple) AXVisualSupportAgent 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 421 MB Used RAM: 5.24 GB Cached files: 2.35 GB Available RAM: 2.76 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-11-18 Mimeo Photos (5.0.1) 2021-11-20 macOS Catalina Security Update 2021-007 (10.15.7) 2021-11-24 Friendly Streaming (5.9.14) 2021-11-24 PDF Reader Pro Lite (2.8.5) 2021-12-16 XProtectPlistConfigData (2153) 2021-12-25 macOS Catalina Security Update 2021-008 (10.15.7) 2021-12-25 Safari (15.2) 2021-12-26 Device Support Update (1.0.0.0.1.1632960232) 2021-12-26 MRTConfigData (1.85) 2021-12-27 Brother Drivers (4.0.0) 2022-01-08 ARMDC Agent Installer (1.0.0) Diagnostics Information (past 7-30 days): 2022-01-11 17:19:58 Finder.app Hang Executable: /System/Library/CoreServices/Finder.app 2022-01-11 17:12:02 Feedback.app Crash (4 times) Executable: ~/Applications/Chrome Apps.localized/Feedback.app 2022-01-11 17:11:02 Google Chrome.app Crash (8 times) Executable: /Applications/Google Chrome.app Details: dlopen /Applications/Google Chrome.app/Contents/Frameworks/Google Chro me Framework.framework/Versions/97.0.4692.71/Helpers/Google Chrome Hel per (Renderer).app/Contents/MacOS/../../../../Google Chrome Framework: dlopen(/Applications/Google Chrome.app/Contents/Frameworks/Google Chr ome Framework.framework/Versions/97.0.4692.71/Helpers/Google Chrome He lper (Renderer).app/Contents/MacOS/../../../../Google Chrome Framework , 261): no suitable image found. Did find: /Applications/Google Chrome.app/Contents/Frameworks/Google Chrome Fram ework.framework/Versions/97.0.4692.71/Helpers/Google Chrome Helper (Re nderer).app/Contents/MacOS/../../../../Google Chrome Framework: open() failed with errno=23. 2022-01-11 14:02:45 FaceTime.app Hang (2 times) Executable: /System/Applications/FaceTime.app 2022-01-11 11:41:12 cloudd Crash Executable: /System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd Details: dyld3 mode *** Terminating app due to uncaught exception 'CKException', reason: ' Failed to acquire db from the db pool (0x7ff096429220): ' terminating with uncaught exception of type CKException abort() called End of report