EtreCheckPro version: 6.4.3 (6E010) Report generated: 2021-04-22 16:19:05 Download EtreCheckPro from https://etrecheck.com Runtime: 2:30 Performance: Excellent Problem: Computer is restarting Description: panic(cpu 0 caller 0xfffffff0288eb4c4): macOS watchdog detected Debugger message: panic Memory ID: 0x6 OS release type: User OS version: 18P4347 macOS version: 20D91 Kernel version: Darwin Kernel Version 20.3.0: Tue Jan 5 18:50:06 PST 2021; root:xnu-7195.80.35~4/RELEASE_ARM64_T8010 Kernel UUID: 8FA2D31D-1BF0-3625-9EBC-76A13C76E519 iBoot version: iBoot-6723.80.19 secure boot?: YES x86 EFI Boot State: 0xe x86 System State: 0x0 x86 Power State: 0x0 x86 Shutdown Cause: 0x0 x86 Previous Power Transitions: 0x20002000200 PCIeUp link state: 0x94721614 Paniclog version: 13 Kernel slide: 0x0000000020a18000 Kernel text base: 0xfffffff027a1c000 mach_absolute_time: 0x35f7f0fd7fb Epoch Time: sec usec Boot : 0x607f66f3 0x0000a876 Sleep : 0x607f66fd 0x00091446 Wake : 0x607f66fe 0x0002a755 Calendar: 0x6081c290 0x00089741 Panicked task 0xffffffe19b65f0c0: 9084 pages, 185 threads: pid 0: kern el_task Panicked thread: 0xffffffe19b7a2b70, backtrace: 0xffffffe00004b710, ti d: 407 lr: 0xfffffff0280e4494 fp: 0xffffffe00004b750 lr: 0xfffffff0280e42f0 fp: 0xffffffe00004b7c0 lr: 0xfffffff02820ad7c fp: 0xffffffe00004b890 lr: 0xfffffff0286f95fc fp: 0xffffffe00004b8a0 lr: 0xfffffff0280e4024 fp: 0xffffffe00004bc20 lr: 0xfffffff0280e4024 fp: 0xffffffe00004bc80 lr: 0xfffffff028fdab34 fp: 0xffffffe00004bca0 lr: 0xfffffff0288eb4c4 fp: 0xffffffe00004bcd0 lr: 0xfffffff0288d9ab8 fp: 0xffffffe00004bd30 lr: 0xfffffff0288db9f8 fp: 0xffffffe00004bdc0 lr: 0xfffffff0288d9160 fp: 0xffffffe00004be50 lr: 0xfffffff0287c9250 fp: 0xffffffe00004be80 lr: 0xfffffff028655bc0 fp: 0xffffffe00004bec0 lr: 0xfffffff028655440 fp: 0xffffffe00004bf00 lr: 0xfffffff0287045a0 fp: 0x0000000000000000 Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2020) iMac Model: iMac20,2 3.6 GHz 10-Core Intel Core i9 (i9-10910) CPU: 10-core 128 GB RAM - At maximum Video Information: AMD Radeon Pro 5700 - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP2048N 2.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 2.00 TB disk1 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 433.99 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 348 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk1s5 (APFS) [APFS Container] (Shared - 15.05 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk1s6 - Update (APFS) (Shared - 520 KB used) disk2 - Seagate Expansion Desk 6.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - S***************n (Journaled HFS+) 6.00 TB (5.94 TB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 2.00 TB (Shared - 433.99 GB used, 1.63 TB available, 1.55 TB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 2.00 TB (Shared - 348 MB used, 1.55 TB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 2.00 TB (Shared - 20 KB used, 1.55 TB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 2.00 TB (Shared - 15.05 GB used, 1.63 TB available, 1.55 TB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 2.00 TB (Shared - 520 KB used, 1.55 TB free) APFS Mount point: /System/Volumes/Update disk2s2 - S***************n 6.00 TB (5.94 TB used, 58.73 GB available, 58.54 GB free) Journaled HFS+ Mount point: /Volumes/S***************n Owners enabled: No Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.46 TB available System Software: macOS Big Sur 11.2.3 (20D91) Time since boot: About an hour Notifications: Google Chrome.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Running app: /opt/anaconda3/Anaconda-Navigator.app/Contents/MacOS/run.py Details: Executable file is hidden - possibly adware Apps: 7 System Extensions: [Running] Cisco AnyConnect Socket Filter Extension - version 4.9.04043 (Cisco - 2021-04-13) Application: /Applications/Cisco/Cisco AnyConnect Socket Filter.app - version 4.9.04043 (Cisco - 2021-04-13) Description: This system extension provides socket filter capabilities. Kernel Extensions: /Library/Application Support/Cisco/AnyConnect Secure Mobility Client [Not Loaded] acsock.kext - com.cisco.kext.acsock (Cisco, 4.9.40 - SDK 10.14) System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 179 Apple tasks [Running] 134 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 186 Apple tasks [Running] 137 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-04-13) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-04-19) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-17) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-17) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2021-04-13) [Loaded] com.cisco.anyconnect.gui.plist (Cisco - installed 2021-04-13) [Loaded] com.cisco.anyconnect.notification.plist (Cisco - installed 2021-04-13) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-04-13) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-04-13) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-04-19) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-17) [Running] com.cisco.anyconnect.vpnagentd.plist (Cisco - installed 2020-11-11) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-04-13) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-17) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2021-04-21) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2021-04-21) User Login Items: [Not Loaded] Gemini Menu Launcher AppStore (App Store - installed 2021-04-13) Modern Login Item /Applications/Gemini 2.app/Contents/Library/LoginItems/Gemini Menu Launcher AppStore.app [Not Loaded] ShazamHelper (App Store - installed 2021-04-13) Modern Login Item /Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app [Not Loaded] Slack Login Helper (App Store - installed 2021-04-13) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] Trello Login Helper (App Store - installed 2021-04-13) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-04-16) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-04-19) AdobePDFViewer: 21.001.20149 (Adobe Systems, Inc. - installed 2021-04-16) Backup: Time Machine Not Configured! Performance: System Load: 1.41 (1 min ago) 1.36 (5 min ago) 1.39 (15 min ago) Nominal I/O speed: 0.11 MB/s File system: 12.00 seconds Write speed: 2479 MB/s Read speed: 2726 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 1 % Idle: 98 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 14.12 % (Etresoft, Inc.) WindowServer 7.22 % (Apple) Google Chrome Helper (Renderer) (38) 2.72 % (Google, Inc.) kernel_task 2.04 % (Apple) Google Chrome 1.30 % (Google, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (38) 7.04 GB (Google, Inc.) EtreCheckPro 744 MB (Etresoft, Inc.) corespotlightd 644 MB (Apple) Microsoft Excel 519 MB (App Store) Google Chrome 440 MB (Google, Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) corespeechd 3 KB / 9 MB (Apple) Mail 3 MB / 140 KB (Apple) mDNSResponder 1 MB / 235 KB (Apple) remoted 53 KB / 69 KB (Apple) rapportd 88 KB / 23 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) Google Chrome Helper (Renderer) (38) 3 (Google, Inc.) Google Chrome Helper (GPU) 1 (Google, Inc.) Google Chrome 1 (Google, Inc.) Google Chrome Helper (5) 0 (Google, Inc.) Virtual Memory Information: Physical RAM: 128 GB Free RAM: 100.06 GB Used RAM: 20.75 GB Cached files: 7.19 GB Available RAM: 107.25 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-04-13 Gatekeeper Configuration Data (181) 2021-04-13 macOS Big Sur (11.2.2) 2021-04-13 macOS 11.2.2 (11.2.2) 2021-04-13 macOS 11.2.3 (11.2.3) 2021-04-13 Anaconda3 (0) 2021-04-13 Disk Speed Test (3.3) 2021-04-13 Cyberduck (7.8.5) 2021-04-13 Trello (2.12.0) 2021-04-13 BBEdit (13.5.5) 2021-04-13 Slack (4.14.1) 2021-04-13 Gemini 2 (2.8.6) 2021-04-13 The Unarchiver (4.2.4) 2021-04-13 iMovie (10.2.3) 2021-04-13 Xcode (12.4) 2021-04-13 Google Earth (1.3.14.131) 2021-04-13 Zoom (5.6.1.560) 2021-04-13 Adobe Acrobat Reader DC (Continuous) (21.001.20145) 2021-04-13 AnyConnect Secure Mobility Client (4.9.04043) 2021-04-13 Adobe Acrobat DC (Continuous) (21.001.20145) 2021-04-13 Shazam (2.10.0) 2021-04-14 Command Line Tools for Xcode (12.4) 2021-04-15 MRTConfigData (1.77) 2021-04-15 XProtectPlistConfigData (2144) 2021-04-16 Adobe Acrobat DC (21.001.20149) (21.001.20149) 2021-04-17 Voice Update - Nora (1.14.4) 2021-04-21 RadarScope (4.2.2) 2021-04-22 Notability (10.3.5) Diagnostics Information (past 7-30 days): 2021-04-21 20:58:57 Microsoft Excel.app - Hang (2 times) Executable: /Applications/Microsoft Excel.app 2021-04-21 09:14:22 Notes.app - Crash Executable: /System/Applications/Notes.app Details: dyld3 mode 2021-04-19 15:52:22 Google Earth Pro.app - High CPU Use Executable: /Applications/Google Earth Pro.app 2021-04-18 14:08:48 Microsoft Word.app - High CPU Use Executable: /Applications/Microsoft Word.app 2021-04-17 20:33:57 syspolicyd - High CPU Use Executable: /usr/libexec/syspolicyd End of report