EtreCheckPro version: 6.8.12 (68084) Report generated: 2025-11-22 11:39:24 Download EtreCheckPro from https://etrecheck.com Runtime: 2:41 Performance: Excellent Problem: Other problem Description: > Hello everyone, > I am experiencing a critical issue with my MacBook Pro M1 (Apple Sil icon). The fans are running loudly and constantly, even when the syste m is idle or when I have no applications open. This started abruptly a fter my battery health indicator dropped unexpectedly to 1%. > I have run extensive diagnostics, and the problem seems to be deep-r ooted and independent of user-level software. I am looking for advice on whether this is a known hardware/sensor failure or a low-level syst em bug. > 1. Key Diagnostic Findings (From Activity Monitor) > The primary culprit is the graphics load, and the system is showing instability with core processes: > * High GPU Load: The process WindowServer shows a persistent and hi gh load on the GPU (over 30% GPU usage), which generates significant h eat and forces the fans to spin rapidly. > * System Process Instability: Core system processes like trustd, si riinteractionsd, and kernel_task show fluctuating, high CPU usage or h igh thread count, indicating the system is struggling to manage resour ces or temperature. > * Battery Status: The battery indicator suddenly reads 1%, which ma y be a contributing factor or a separate symptom of a faulty SMC/power controller. > 2. Steps Already Taken (Advanced Troubleshooting) > I have performed all recommended software fixes, which have not solv ed the issue: > * Safe Mode: Performed a successful Safe Mode boot and rebooted nor mally. Problem persisted. > * SMC Reset: Performed the correct SMC reset procedure for M1 Macs (full power cycle). Problem persisted. > * Disk Repair: Ran First Aid in Disk Utility on the main drive, and the file system reported no errors. > * User Account Test: Created a new, clean Administrator account and logged in. The fans continued to run loudly and the GPU load on Windo wServer remained high. > Conclusion: Since the problem occurs on a clean user profile and aft er SMC/Safe Mode resets, I suspect a hardware failure (sensor, battery , or power controller). > Has anyone encountered this specific combination of high GPU load on WindowServer + sudden 1% battery status on an M1 Mac? Should I procee d directly to an Apple Authorized Service Provider? > Thank you for any help! Major Issues: Anything that appears on this list needs immediate attention. Battery failure - Your battery is reporting that it needs to be serviced. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Hardware Information: MacBook Pro (13-inch, M1, 2020) Status: Supported MacBook Pro Model: MacBookPro17,1 2.40 GHz Apple M1 (m1) CPU: 8-core 16 GB RAM - Not upgradeable Battery: Health = Service Battery - Cycle count = 0 Video Information: Apple M1 Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP1024Q 1.00 TB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express S.M.A.R.T. Details: 4% used, 97.68 TB written, 100% health, 33 unsafe shutdowns disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (2 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 994.66 GB disk3 [APFS Virtual drive] 994.66 GB (Shared by 6 volumes) disk3s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (70.46 GB used) disk3s2 - Update (APFS) (63 MB used) disk3s3 (APFS) [APFS Container] (12.18 GB used) disk3s3s1 - Macintosh HD (APFS) [APFS Snapshot] (12.18 GB used) disk3s4 - Preboot (APFS) [APFS Preboot] (8.15 GB used) disk3s5 - Recovery (APFS) [Recovery] (1.23 GB used) disk3s6 - VM (APFS) [APFS VM] (20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.91 GB used) disk2s2 - Update (APFS) (3 MB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 2 MB Shared values Size: 524 MB Free: 505 MB disk3s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 70.46 GB Shared values Size: 994.66 GB Free: 902.38 GB Available: 911.25 GB disk3s2 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 63 MB Shared values Size: 994.66 GB Free: 902.38 GB disk3s3s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 12.18 GB Shared values Size: 994.66 GB Free: 902.38 GB Available: 911.25 GB disk3s4 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 8.15 GB Shared values Size: 994.66 GB Free: 902.38 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 994.66 GB Free: 902.38 GB USB: USB 3.1 Bus USB2.1 Hub USB 3.1 Bus Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface bridge0: Thunderbolt Bridge iCloud is limited without Full Disk Access System Software: macOS Tahoe 26.1 (25B78) Installed 2025-11-19 Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Pełna ochrona Antivirus software: Apple System Launch Daemons: [Not Loaded] 46 Apple tasks [Loaded] 207 Apple tasks [Running] 171 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 23 Apple tasks [Loaded] 258 Apple tasks [Running] 193 Apple tasks Launch Agents: [Not Loaded] com.spotify.client-launcher.plist (Spotify - installed 2025-11-18) Executable: /Applications/Spotify.app/Contents/Resources/SpotifyLauncher Location: /Applications/Spotify.app User Login Items: [Not Loaded] ShazamHelper (App Store - installed 2025-11-21) Modern Login Item /Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app [Loaded] StartUpHelper (Spotify - installed 2025-11-20) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-10-29) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-10-29) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 850 Apple apps 11 3rd party apps 5 x86-only apps No unsigned apps App Extensions: QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: ParrotAudioPlugin: 1.0 (Apple - installed 2025-10-29) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 1.73 (1 min ago) 14.88 (5 min ago) 12.08 (15 min ago) Nominal I/O usage: 0.05 MB/s File system: 9.35 seconds Write speed: 2906 MB/s Read speed: 2184 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 8 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 21.48 % (Etresoft, Inc.) AppleSpell 19.38 % (Apple) WindowServer 12.24 % (Apple) com.apple.WebKit.WebContent (6) 10.72 % (Apple) TouchBarServer 8.48 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 1.25 GB (Etresoft, Inc.) com.apple.WebKit.WebContent (6) 1.21 GB (Apple) AppleSpell 266 MB (Apple) Safari 260 MB (Apple) WindowServer 193 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 137 KB / 60 KB (Apple) Mail 16 KB / 12 KB (Apple) trustd 8 KB / 15 KB (Apple) apsd 5 KB / 17 KB (Apple) com.apple.WebKit.Networking 5 KB / 10 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) AppleSpell 5 (Apple) com.apple.WebKit.WebContent (6) 3 (Apple) TouchBarServer 3 (Apple) WindowServer 2 (Apple) Safari 2 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 328 MB Used RAM: 8.37 GB Cached files: 7.31 GB Available RAM: 7.63 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-11-19 macOS 12.7.4 (12.7.4) - Software update 2025-11-19 macOS 26.1 (26.1) - Software update 2025-11-19 MRTConfigData (1.93) - Software update 2025-11-19 XProtectPlistConfigData (5272) - Software update 2025-11-19 XProtectPayloads (156) - Software update 2025-11-19 MRTConfigData (1.93) - Software update 2025-11-19 Gatekeeper Compatibility Data (1.0) - Software update 2025-11-19 XProtectPayloads (156) - Software update 2025-11-19 XProtectPlistConfigData (5323) - Software update 2025-11-19 GarageBand (10.4.12) - App Store 2025-11-19 AlDente (0) - Installer 2025-11-20 Pages (14.4) - App Store 2025-11-20 Numbers (14.4) - App Store 2025-11-20 Keynote (14.4) - App Store 2025-11-21 Shazam (2.11.0) - App Store 2025-11-21 rekordbox (7.2.7.0316) - Installer Diagnostics Information (past 60 days): 2025-11-21 21:38:42 Spotify.app Hang Executable: /Applications/Spotify.app 2025-11-21 16:38:25 spotlightknowledged High CPU Use Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-11-21 14:09:10 GarageBand Crash (4 times) First occurrence: 2025-11-19 18:22:34 Executable: /Applications/GarageBand.app 2025-11-21 00:25:49 KeyboardSettings Crash (2 times) First occurrence: 2025-11-19 21:17:05 Executable: /System/Library/ExtensionKit/Extensions/KeyboardSettings.appex/Contents/MacOS/KeyboardSettings 2025-11-21 00:24:49 AppleIDSettings Crash (2 times) First occurrence: 2025-11-19 19:29:23 Executable: /System/Library/ExtensionKit/Extensions/AppleIDSettings.appex/Contents/MacOS/AppleIDSettings 2025-11-21 00:19:28 InternetAccountsSettingsExtension Crash Executable: /System/Library/ExtensionKit/Extensions/InternetAccountsSettingsExtension.appex/Contents/MacOS/InternetAccountsSettingsExtension 2025-11-20 16:19:04 ANECompilerService High CPU Use (2 times) First occurrence: 2025-11-19 17:18:37 Executable: /System/Library/PrivateFrameworks/AppleNeuralEngine.framework/XPCServices/ANECompilerService.xpc/Contents/MacOS/ANECompilerService 2025-11-19 23:55:49 LookupViewService Crash Executable: /System/Library/PrivateFrameworks/Lookup.framework/Versions/A/XPCServices/LookupViewService.xpc/Contents/MacOS/LookupViewService 2025-11-19 19:34:50 ControlCenter.app High CPU Use Executable: /System/Library/CoreServices/ControlCenter.app 2025-11-19 17:13:22 PerfPowerServices Crash (16 times) First occurrence: 2025-11-19 16:56:25 Executable: /usr/libexec/PerfPowerServices Details: libsystem_c.dylib: abort() called 2025-11-19 07:49:48 ContextStoreAgent Crash (2 times) Executable: /System/Library/PrivateFrameworks/CoreDuetContext.framework/Versions/A/Resources/ContextStoreAgent End of report