EtreCheck version: 5.6.5 (5229) Report generated: 2021-01-27 13:04:55 Download EtreCheck from https://etrecheck.com Runtime: 2:48 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Computer is too slow Description: Slow startup; slow app response Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. System extension blocked - There are system extensions awaiting user approval. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 3.4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 560 - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - M*********** - Data (APFS) [APFS Virtual drive] (Shared - 99.11 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 322 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 (APFS) [APFS Container] (Shared) disk2s5s1 - M*********D (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk2s6 - Update (APFS) (Shared - 2 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - M*********** - Data (APFS) [APFS Virtual drive] (Shared - 99.11 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 322 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 (APFS) [APFS Container] (Shared) disk2s5s1 - M*********D (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk2s6 - Update (APFS) (Shared - 2 MB used) Mounted Volumes: disk2s1 - M*********** - Data [APFS Virtual drive] 1.03 TB (Shared - 99.11 GB used, 914.04 GB available, 905.92 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 1.03 TB (Shared - 322 MB used, 905.92 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 1.03 TB (Shared - 2.15 GB used, 905.92 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - M*********D [APFS Snapshot] 1.03 TB (Shared - 15.05 GB used, 914.04 GB available, 905.92 GB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 1.03 TB (Shared - 2 MB used, 905.92 GB free) APFS Mount point: /System/Volumes/Update disk3s2 - T******************s 497.62 GB (463.57 GB used, 34.04 GB free) Mac OS Extended (Case-sensitive, Journaled) Disk Image Mount point: /Volumes/T******************s Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.1 (20C69) Time since boot: Less than an hour Notifications: Creative Cloud.app one notification EtreCheck.app 3 notifications Safari.app 12 notifications Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple, CleanMyMac, and McAfee Unsigned Files: Launchd: /Library/LaunchAgents/com.valorously.tm.plist Executable: /Library/valorously.tm/valorously.tm.app/Contents/MacOS/valorously.tm Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.bc20.plist Executable: ~/Library/bc20/bc20 Launchd: ~/Library/LaunchAgents/com.CheckTimes.plist Executable: ~/Library/CheckTimes/CheckTimes.app/Contents/MacOS/CheckTimes Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.OSStore.plist Executable: ~/Library/OSStore/OSStore Launchd: ~/Library/LaunchAgents/com.toadroot.gl.plist Executable: ~/Library/toadroot.gl/toadroot.gl.app/Contents/MacOS/toadroot.gl Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.DateValid.plist Executable: ~/Library/DateValid/DateValid.app/Contents/MacOS/DateValid Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.mcafee.instrument.plist Executable: /.msm/Instrumentation --lingering Details: Executable file is hidden - possibly adware Running app: /Library/capellet/kugispmN/gvtzMZjK/UxiPGcqv/DrdQoIBP/slavelet Plugin: /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/GarminGpsControl.plugin Plugin: /Library/Internet Plug-Ins/eMusicRemote.plugin Plugin: /Library/Internet Plug-Ins/eMusicRemote.plugin/Contents/MacOS/eMusic.plugin Plugin: ~/Library/Internet Plug-Ins/Picasa.plugin Apps: 8 32-bit Applications: 54 32-bit apps System Extensions: [Waiting for authorization] com.sophos.endpoint.scanextension - version 1.0 (Sophos - 2020-11-14) Application: /Applications/Sophos/Sophos Scan.app - version 1.0 Description: Scanning Services Kernel Extensions: /Library/Extensions iavkfs.kext (1.0.1) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 189 Apple tasks [Running] 125 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 187 Apple tasks [Running] 137 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-11-16) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-04) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-01-19) [Loaded] com.adobe.ElementsAutoCreator-18.0.plist (Adobe Systems, Inc. - installed 2020-09-07) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-19) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-19) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-09-03) [Other] com.canon.MFManager.plist (? 8a8296d7 - installed 2012-05-22) [Loaded] com.i1Studio.tray.plist (X-Rite, Incorporated - installed 2020-06-15) [Running] com.mcafee.McAfeeSafariHost.plist (McAfee, Inc. - installed 2018-11-25) [Running] com.mcafee.menulet.plist (McAfee, Inc. - installed 2020-11-27) [Running] com.mcafee.reporter.plist (McAfee, Inc. - installed 2020-11-27) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-01-14) [Not Loaded] com.slavelet.plist (? 0 - installed 2020-05-29) [Loaded] com.valorously.tm.plist (? cfa0b25 - installed 2020-05-29) [Loaded] com.xrite.device.softwareupdate.plist (X-Rite, Incorporated - installed 2020-01-30) Launch Daemons: [Other] com.WPkPa.plist (? 44f3c6f7 - installed 2020-05-29) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-01-19) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-19) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19) [Loaded] com.avast.av.uninstaller.xpc.plist (AVAST Software a.s. - installed 2020-11-17) [Loaded] com.mcafee.PeriodicScan.plist (McAfee, Inc. - installed 2021-01-24) [Running] com.mcafee.cspd.plist (McAfee, Inc. - installed 2019-07-16) [Loaded] com.mcafee.datupdate.plist (McAfee, Inc. - installed 2020-11-27) [Loaded] com.mcafee.genutility.plist (McAfee, Inc. - installed 2020-11-27) [Loaded] com.mcafee.instrument.plist (? efb9b0e2 - installed 2019-09-30) [Loaded] com.mcafee.productupdate.plist (McAfee, Inc. - installed 2020-11-27) [Running] com.mcafee.ssm.ScanFactory.plist (McAfee, Inc. - installed 2020-11-30) [Loaded] com.mcafee.ssm.ScanManager.plist (McAfee, Inc. - installed 2020-11-30) [Running] com.mcafee.virusscan.fmpd.plist (McAfee, Inc. - installed 2020-11-27) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-11-04) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-01-14) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-10-14) [Other] com.mutivity.plist (? 65372a7e - installed 2020-08-05) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Loaded] com.piriform.ccleaner.CCleanerAgent.plist (Piriform Ltd - installed 2020-12-07) [Running] com.xrite.device.xrdd.plist (X-Rite, Incorporated - installed 2020-01-30) User Launch Agents: [Loaded] com.CheckTimes.plist (? 0 - installed 2020-05-18) [Loaded] com.DateValid.plist (? 0 - installed 2020-06-07) [Loaded] com.OSStore.plist (? 0 - installed 2020-05-18) [Other] com.QuickLayout.plist (? 0 - installed 2020-05-18) [Other] com.QuicklookPI.plist (? 0 - installed 2020-10-22) [Other] com.SearchUp.plist (? 0 - installed 2020-10-01) [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-04-13) [Not Loaded] com.adobe.ARM.***.plist (? 0 - installed 2012-04-11) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-19) [Not Loaded] com.bc20.plist (? 0 - installed 2021-01-22) [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-05-18) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-11-24) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-11-24) [Loaded] com.macpaw.CleanMyMac4.HealthMonitor.plist (MacPaw Inc. - installed 2018-10-20) [Not Loaded] com.spotify.webhelper.plist (? 0 - installed 2020-12-24) [Other] com.tBrains.plist (? 0 - installed 2020-11-12) [Loaded] com.toadroot.gl.plist (? 0 - installed 2020-05-29) [Other] com.unevicted.plist (? 0 - installed 2020-08-05) User Login Items: [Running] 1Password 7 (App Store - installed 2020-11-21) Application /Applications/1Password 7.app [Running] 1Password Extension Helper (App Store - installed 2020-11-21) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Loaded] 1Password Launcher (App Store - installed 2020-11-21) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Not Loaded] Garmin Express Service (Garmin International - installed 2018-11-26) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-06-02) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-06-02) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2015-06-25) Modern Login Item /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: Google Earth Web Plug-in: 5.2 (? - installed 2010-05-06) OfficeLiveBrowserPlugin: 12.3.1 (? - installed 2011-09-19) Web Control: 10.2.0 (McAfee, Inc. - installed 2020-11-27) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-01-19) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2018-10-24) Silverlight: 5.1.10411.0 (? - installed 2016-04-25) iPhotoPhotocast: 7.0 (Apple - installed 2008-11-19) SharePointBrowserPlugin: 14.7.3 (? - installed 2017-04-13) AdobePDFViewer: 19.008.20080 (Adobe Systems, Inc. - installed 2018-10-24) GarminGpsControl: 2.9.3.0 Release (? - installed 2010-10-28) eMusicRemote: (? - installed 2008-12-04) eMusic: (? - installed 2008-12-04) Safari Extensions: 1Password (App Store - installed 2020-11-21) Capital One Shopping: Formerly Wikibuy (App Store - installed 2020-11-03) Honey (App Store - installed 2020-11-13) McAfee WebAdvisor (McAfee, Inc. - installed 2021-01-24) Backup: Skip System Files: No Auto backup: Yes Destinations: G*************************u [Network] (Last used) Total size: 497.62 GB Total number of backups: 112 Oldest backup: 2018-12-30 10:13:36 Last backup: 2021-01-26 12:15:08 2 local snapshots Oldest local snapshot: 2021-01-26 12:06:44 Last local snapshot: 2021-01-27 12:59:46 Performance: System Load: 1.28 (1 min ago) 0.92 (5 min ago) 0.72 (15 min ago) Nominal I/O speed: 46.03 MB/s File system: 27.36 seconds Write speed: 883 MB/s Read speed: 1396 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 7 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 31.95 % (?) EtreCheck 10.25 % (App Store) mdbulkimport 2.27 % (Apple) trustd 0.35 % (Apple) Finder 0.22 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 426 MB (App Store) Finder 77 MB (Apple) CCLibrary 70 MB (Adobe Systems, Inc.) Creative Cloud 68 MB (Adobe Inc.) 1Password 7 63 MB (App Store) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 193 MB / 99 MB (?) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) UsageTrackingAgent 0 B / 0 B (Apple) SafariBookmarksSyncAgent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 37 MB Used RAM: 4.26 GB Cached files: 3.71 GB Available RAM: 3.74 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2021-01-14 Numbers (10.0) 2021-01-14 Pages (10.0) 2021-01-14 Keynote (10.0) 2021-01-14 Microsoft AutoUpdate (4.31.21011103) 2021-01-14 Microsoft PowerPoint (16.45.21011103) 2021-01-14 Microsoft Excel (16.45.21011103) 2021-01-14 Microsoft OneNote (16.45.21011103) 2021-01-14 Microsoft Word (16.45.21011103) 2021-01-14 Zoom (5.4.59931.0110) 2021-01-24 DynamicBranding (3.2.0) 2021-01-24 MCSPMacOSX (2.7.118) 2021-01-24 FMP (2.0) 2021-01-24 MSCUI (2.0) 2021-01-24 AntiMalware (3.4) 2021-01-24 WebProtection (4.2.2) 2021-01-24 StatefulFirewall (3.0.0) 2021-01-26 XProtectPlistConfigData (2138) 2021-01-27 EtreCheck (5.6.5) Clean up: /Library/LaunchDaemons/com.WPkPa.plist /Library/3iUom/nPFyF Executable not found ~/Library/LaunchAgents/com.SearchUp.plist ~/Library/Application Support/com.SearchUp/SearchUp Executable not found ~/Library/LaunchAgents/com.spotify.webhelper.plist ~/Library/Application Support/Spotify/SpotifyWebHelper Executable not found ~/Library/LaunchAgents/com.tBrains.plist ~/Library/Application Support/com.tBrains/tBrains Executable not found ~/Library/LaunchAgents/com.QuicklookPI.plist ~/Library/FileFinder/QuicklookPI/QuicklookPI Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found /Library/LaunchAgents/com.canon.MFManager.plist /Applications/Canon Utilities/ImageBrowser EX/ExtApp/MFManager.app/Contents/MacOS/MFManager Executable not found /Library/LaunchDaemons/com.mutivity.plist /Library/mutivity/mutivity.app/Contents/MacOS/mutivity Executable not found ~/Library/LaunchAgents/com.unevicted.plist ~/Library/unevicted/unevicted.app/Contents/MacOS/unevicted Executable not found ~/Library/LaunchAgents/com.QuickLayout.plist ~/Library/Application Support/com.QuickLayout/QuickLayout Executable not found Diagnostics Information (past 7-30 days): 2021-01-27 09:25:55 com.piriform.ccleaner.CCleanerAgent Crash (20 times) Executable: /Library/PrivilegedHelperTools/com.piriform.ccleaner.CCleanerAgent Details: dyld: launch, loading dependent libraries End of report