EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-05-03 15:34:26 Download EtreCheckPro from https://etrecheck.com Runtime: 2:09 Performance: Excellent Problem: Apps are crashing Description: Finder keeps crashing and relaunching. All windows come back except fo r searches. Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (24-inch, M1, 2021) Status: Supported Under warranty: Yes Warranty expiration: 2024-11-04 iMac Model: iMac21,1 2.40 GHz Apple M1 (m1) CPU: 8-core 16 GB RAM - Not upgradeable Video Information: Apple M1 iMac (built-in) 4480 x 2520 Drives: disk0 - APPLE SSD AP1024Q 1.00 TB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (618 KB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 994.66 GB disk3 [APFS Virtual drive] 994.66 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (23.16 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (23.16 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (6.99 GB used) disk3s3 - Recovery (APFS) [Recovery] (1.75 GB used) disk3s4 - Update (APFS) (732 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (740.08 GB used) disk3s6 - VM (APFS) [APFS VM] (4.30 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.73 GB used) disk2s2 - Update (APFS) (3 MB used) disk4 - LaCie Mobile Drive 4.00 TB (Mechanical) External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - L*******B 4.00 TB (2.41 TB used) disk5 - Apple Disk Image 26 MB () External Virtual Interface disk5s1 [Partition Map] 32 KB disk5s2 - A***********1 (Mac OS Extended) 26 MB (12 MB used) disk6 - OWC Aura Ultra III 3.84 TB (Solid State - TRIM: Yes) External 8.0 GT/s x4 NVM Express disk6s1 210 MB disk6s2 [APFS Container] 3.84 TB disk7 [APFS Virtual drive] 3.84 TB (Shared by 1 volumes) disk7s1 - O**************X (APFS) (3.56 TB used) disk8 - WD My Passport 2627 4.00 TB External USB 5 Gbit/s USB disk8s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk8s2 [APFS Container] 4.00 TB disk9 [APFS Virtual drive] 4.00 TB (Shared by 1 volumes) disk9s1 - M*********a (APFS) (2.92 TB used) disk10 - Mercury Elite Pro 16.00 TB External USB 5 Gbit/s USB disk10s1 210 MB disk10s2 [APFS Container] 16.00 TB disk11 [APFS Virtual drive] 16.00 TB (Shared by 1 volumes) disk11s2 - O*******B (APFS) (13.02 TB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 618 KB Shared values Size: 524 MB Free: 506 MB disk3s1 [APFS Container] Filesystem: APFS Mount point: /System/Volumes/Update/mnt1 Encrypted Used: 23.16 GB Shared values Size: 994.66 GB Free: 217.46 GB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 23.16 GB Shared values Size: 994.66 GB Free: 217.46 GB Available: 231.45 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 6.99 GB Shared values Size: 994.66 GB Free: 217.46 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 732 MB Shared values Size: 994.66 GB Free: 217.46 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 740.08 GB Shared values Size: 994.66 GB Free: 217.46 GB Available: 231.45 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 4.30 GB Shared values Size: 994.66 GB Free: 217.46 GB disk4s2 - L*******B Mount point: /Volumes/L*******B Used: 2.41 TB Size: 4.00 TB Free: 1.59 TB disk5s2 - A***********1 Filesystem: Mac OS Extended Disk Image Mount point: /Volumes/A***********1 Owners enabled: No Read-only: Yes Used: 12 MB Size: 26 MB Free: 14 MB disk7s1 - O**************X Filesystem: APFS Mount point: /Volumes/O**************X Owners enabled: No Used: 3.56 TB Shared values Size: 3.84 TB Free: 278.29 GB Available: 278.30 GB disk9s1 - M*********a Filesystem: APFS Mount point: /Volumes/M*********a Owners enabled: No Used: 2.92 TB Shared values Size: 4.00 TB Free: 1.08 TB disk11s2 - O*******B Filesystem: APFS Mount point: /Volumes/O*******B Used: 13.02 TB Shared values Size: 16.00 TB Free: 2.98 TB USB: USB31Bus LaCie - Mobile Drive USB31Bus VIA Labs, Inc. - USB2.0 Hub Tripp Lite - AVR750U VIA Labs, Inc. - USB2.0 Hub USB2.0 Hub Matias - Matias Keyboard VIA Labs, Inc. - USB3.0 Hub VIA Labs, Inc. - USB3.0 Hub OWC - Mercury Pro Other World Computing - Mercury Elite Pro Western Digital - My Passport 2627 Network: Interface en0: Ethernet Interface en4: Ethernet Adapter (en4) Interface en5: Ethernet Adapter (en5) Interface en1: Wi-Fi 802.11 a/b/g/n/ac/ax Interface en6: iPhone Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.7.4 (21H1123) Time since boot: About 7 days Notifications: Firefox.app 8 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Full Security Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.owc.driveguide.helper.plist Executable: /Library/PrivilegedHelperTools/com.owc.driveguide.helper Apps: 5 Kernel Extensions: /Library/Extensions [Not Loaded] SATSMARTDriver.kext - com.binaryfruit.driver.SATSMARTDriver (0.10.3 - SDK 11) System Launch Daemons: [Not Loaded] 43 Apple tasks [Loaded] 225 Apple tasks [Running] 113 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 220 Apple tasks [Running] 116 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-03-13) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-03-13) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.backblaze.bzserv.plist (Backblaze - installed 2024-04-04) Executable: /Applications/Backblaze.app/Contents/MacOS/bzserv [Running] com.logi.optionsplus.updater.plist (Logitech Inc. - installed 2024-04-17) Executable: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/Frameworks/logioptionsplus_updater.app/Contents/MacOS/logioptionsplus_updater [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2024-04-26) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2024-04-26) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-04-16) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-20) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-10-10) Executable: /Applications/Microsoft Teams classic.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Loaded] com.owc.driveguide.helper.plist (Not signed - installed 2024-04-25) Executable: /Library/PrivilegedHelperTools/com.owc.driveguide.helper [Running] nl.syncfactory.HedgeHelper.Mac.plist (The Sync Factory - installed 2024-05-02) Executable: /Library/PrivilegedHelperTools/nl.syncfactory.HedgeHelper.Mac [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-12-10) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Loaded] com.absoft.NeatVideo5-FC-SR.UIProxy.plist (NeatLab Pty Ltd - installed 2023-02-20) Command: /Applications/Neat Video v5 (SR) for Final Cut/NeatVideo5.app/Contents/Helpers/Neat Video Options.app/Contents/MacOS/Neat Video Options '/Applications/Neat Video v5 (SR) for Final Cut/NeatVideo5.app/Contents/PlugIns/NeatVideo5FCSR.pluginkit/Contents/MacOS/NeatVideo5FCSR' [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-03-13) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.logi.optionsplus.plist (Logitech Inc. - installed 2024-04-17) Command: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/MacOS/logioptionsplus_agent --launchd [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2024-04-26) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2024-04-26) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-04-16) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2023-01-17) Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper [Not Loaded] com.amazon.music.startup.plist (Not signed - installed 2023-01-13) [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2024-04-26) Executable: /Library/Backblaze.bzpkg/bzbmenu.app/Contents/MacOS/bzbmenu [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2022-10-04) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2022-10-04) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate User Login Items: [Running] 1Password Browser Helper (AgileBits Inc. - installed 2024-04-26) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app [Loaded] 1Password Launcher (AgileBits Inc. - installed 2024-04-26) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Launcher.app [Not Loaded] DriveDxLoginItemHelper (Kirill Luzanov - installed 2024-01-28) Modern Login Item /Applications/DriveDx.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app [Not Loaded] Find Any File Hotkey (App Store - installed 2023-09-07) Modern Login Item /Applications/Find Any File.app/Contents/Library/LoginItems/Find Any File Hotkey.app [Not Loaded] Garmin Express Service (Garmin International - installed 2022-12-08) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2024-04-26) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2024-04-26) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Slack Login Helper (App Store - installed 2024-04-29) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] Alarm Helper (App Store - installed 2024-04-16) Modern Login Item /Applications/Sleep Alarm Clock Pro.app/Contents/Library/LoginItems/Alarm Helper.app Applications: 527 apps 51 x86-only apps 15 unsigned apps App Extensions: Safari extensions: ABP Control Panel - /Applications/Adblock Plus.app Open in IINA - /Applications/IINA.app Open in IINA - /Applications/IINA_1.3.4.app Plugins: BluRayH264Encoder - /Applications/Final Cut Pro.app FxAnalyzer - /Applications/Final Cut Pro.app DolbyDigitalEncoder - /Applications/Final Cut Pro.app File providers: OneDrive File Provider - /Applications/OneDrive.app Share services: Telegram - /Applications/Telegram.app OneNote - /Applications/Microsoft OneNote.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Ad-blockers: ABP - /Applications/Adblock Plus.app QuickLook Previews (legacy): QLPCD - /Applications/Epson Software/Print CD.app jp.co.epson.printcd.document.2 *.printcd2 jp.co.epson.printcd.document.1 jp.co.epson.mpq.document *.emq DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator com.adobe.illustrator.ai-image *.ai public.text org.oasis-open.opendocument.spreadsheet *.ods org.oasis-open.opendocument.presentation *.odp com.adobe.encapsulated-postscript *.eps Audio Plug-ins: MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07) AppleAES3Audio: 3.0 (Apple - installed 2023-11-30) 3rd Party Preference panels: Backblaze Settings Launcher (Backblaze - installed 2024-04-04) Backup: Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 994.66 GB - Disk used: 777.21 GB Destinations: O*******B [Local] (Last used) Total size: 16.00 TB Total number of backups: 100 Oldest backup: 2023-03-27 08:10:09 Last backup: 2024-05-03 15:32:00 24 local snapshots Oldest local snapshot: 2024-05-02 16:18:51 Last local snapshot: 2024-05-03 15:25:19 Performance: System Load: 3.88 (1 min ago) 3.08 (5 min ago) 2.36 (15 min ago) Nominal I/O usage: 1.41 MB/s File system: 8.19 seconds Write speed: 2296 MB/s Read speed: 2187 MB/s CPU Usage Snapshot: Type Overall System: 8 % User: 16 % Idle: 76 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) com.apple.WebKit.WebContent (14) 57.04 % (Apple) kernel_task 19.58 % (Apple) EtreCheckPro 17.94 % (Etresoft, Inc.) loginwindow 17.46 % (Apple) plugin-container (45) 14.76 % (Mozilla Corporation) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) plugin-container (45) 3.62 GB (Mozilla Corporation) com.apple.WebKit.WebContent (15) 642 MB (Apple) EtreCheckPro 466 MB (Etresoft, Inc.) firefox 396 MB (Mozilla Corporation) mds_stores 126 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 74 MB / 16 MB (Apple) Mail 57 MB / 30 MB (Apple) firefox 5 MB / 4 MB (Mozilla Corporation) netbiosd 656 KB / 81 KB (Apple) apsd 226 KB / 408 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) loginwindow 8 (Apple) plugin-container (45) 8 (Mozilla Corporation) WindowServer 8 (Apple) firefox 4 (Mozilla Corporation) launchd 4 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 59 MB Used RAM: 13.79 GB Cached files: 2.15 GB Available RAM: 2.21 GB Swap Used: 2.80 GB Software Installs (past 60 days): Install Date Name (Version) 2024-03-11 RosettaUpdateAuto (1.0.0.0.1.1708933905) 2024-03-11 macOS 12.7.4 (12.7.4) 2024-03-13 ARMDC Agent Installer (1.0.0) 2024-03-13 Adobe Acrobat Reader (24.001.20604) (24.001.20604) 2024-03-21 Adobe Acrobat Reader (24.001.20615) (24.001.20615) 2024-03-27 Safari (17.4.1) 2024-03-28 Adobe Acrobat Reader (24.001.20631) (24.001.20631) 2024-04-04 Adobe Acrobat Reader (24.001.20643) (24.001.20643) 2024-04-11 Adblock Plus (2.2.14) 2024-04-11 1Password for Safari (2.22.1) 2024-04-12 Adobe Acrobat Reader (24.002.20687) (24.002.20687) 2024-04-13 Cisdem DVD Burner (6.10.1) 2024-04-16 Sleep Alarm Clock (1.0) 2024-04-16 Sleep Alarm Clock Pro (1.0) 2024-04-16 Microsoft AutoUpdate (4.70.24041420) 2024-04-17 Microsoft OneNote (16.84.24041420) 2024-04-17 Microsoft Word (16.84.24041420) 2024-04-17 Microsoft Excel (16.84.24041420) 2024-04-19 MediaInfo (24.04) 2024-04-22 Microsoft OneDrive (24.65.331) 2024-04-24 Microsoft PowerPoint (16.84.24042223) 2024-04-29 Slack (4.38.115) 2024-05-01 Microsoft Outlook (16.84.24042814) 2024-05-01 XProtectPlistConfigData (2193) 2024-05-02 XProtectPayloads (133) 2024-05-02 Arctic (24.1.1) Diagnostics Information (past 60 days): 2024-05-03 14:18:45 Finder Crash (8 times) First occurrence: 2024-05-02 19:32:30 Executable: /System/Library/CoreServices/Finder.app Details: libsystem_platform.dylib: BUG IN CLIENT OF LIBPLATFORM: os_unfair_lock is corrupt Abort Cause 62 2024-05-02 16:40:33 Arctic Crash Executable: /Applications/Arctic.app Details: libsystem_c.dylib: abort() called 2024-05-02 04:14:06 corespotlightd Crash Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/corespotlightd 2024-05-02 03:17:32 logioptionsplus_agent Crash (4 times) First occurrence: 2024-04-29 14:46:56 Executable: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app 2024-05-02 03:04:10 Books.app High CPU Use First occurrence: 2024-05-02 03:06:37 Executable: /System/Applications/Books.app End of report