EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-02-06 10:18:56 Download EtreCheckPro from https://etrecheck.com Runtime: 4:37 Performance: Good Problem: Other problem Description: System getting Blank and Shutting Down Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. External drives and performance - There are external drives connected that could be affecting performance. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) MacBook Pro Model: MacBookPro14,1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 596 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 190.96 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 599 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.76 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.76 GB used) disk1s6 - Update (APFS) (Shared - 6 MB used) disk2 - Apple Disk Image 1.51 GB () External Virtual Interface disk2s1 - P********E (Mac OS Extended) 1.38 GB (1.36 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 250.69 GB (Shared - 190.96 GB used, 38.97 GB available, 37.82 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 250.69 GB (Shared - 599 MB used, 37.82 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 250.69 GB (Shared - 4.30 GB used, 37.82 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 250.69 GB (Shared - 15.76 GB used, 38.97 GB available, 37.82 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 250.69 GB (Shared - 6 MB used, 37.82 GB free) APFS Mount point: /System/Volumes/Update disk2s1 - P********E 1.38 GB (1.36 GB used, 12 MB free) Mac OS Extended Disk Image Mount point: /Volumes/P********E Owners enabled: No Read-only: Yes Network: Interface en5: USB 10/100/1000 LAN Interface en4: USB 10/100/1000 LAN 2 Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en8: iPhone Interface bridge0: Thunderbolt Bridge Web sharing: Enabled System Software: macOS Monterey 12.2 (21D49) Time since boot: About 4 days Configuration Files: /etc/hosts - Count: 1 Notifications: EtreCheckPro.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Web sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.intel.haxm.plist Executable: /Library/Extensions/intelhaxm.kext/Contents/Resources/haxm_start.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.teams.TeamsUpdaterDaemon.plist Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon Details: Restrictive config permissions - possibly adware Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/Folx3Plugin.plugin Plugin: /Library/Audio/Plug-Ins/HAL/InstantOn.driver Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 18 Old Applications: 26 x86-only apps Kernel Extensions: /Library/Extensions [Loaded] EPSONProjectorMPPAudio.kext - com.epson.driver.EPSONProjectorMPPAudio (1.40 - SDK 10.6) [Not Loaded] intelhaxm.kext - com.intel.kext.intelhaxm (7.5.1 - SDK 10.9) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 200 Apple tasks [Running] 140 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 165 Apple tasks [Running] 169 Apple tasks [Other] One Apple task Launch Daemons: [Not Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2020-10-06) [Not Loaded] com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2019-12-06) [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-11-06) [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-11-06) [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-03-21) [Not Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-08-01) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19) [Not Loaded] com.docker.vmnetd.plist (Docker Inc - installed 2020-09-17) [Not Loaded] com.intel.haxm.plist (? 42f307e7 - installed 2019-05-27) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? 0 - installed 2019-04-26) [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-11-11) [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-04-26) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (? 0 - installed 2022-01-17) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2020-03-12) [Not Loaded] com.oracle.oss.mysql.mysqld.plist (Oracle America, Inc. - installed 2019-07-20) [Not Loaded] com.panopto.panoptod.plist (? 3abfaa12 - installed 2020-09-19) [Not Loaded] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2020-03-28) [Not Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2019-10-08) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2019-10-08) [Not Loaded] com.xerox.AnalyticsAgent.plist (Xerox Corporation - installed 2020-10-16) [Loaded] de.appsolute.mampprohelper.plist (MAMP GmbH - installed 2021-06-27) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-02-03) [Other] us.zoom.rooms.daemon.plist (? 0 - installed 2020-09-05) Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-06) [Not Loaded] com.adobe.AdobeCreativeCloud.plist (? 54905df0 - installed 2020-06-12) [Not Loaded] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-08-01) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-08-01) [Not Loaded] com.epson.usbdisplay.plist (Seiko Epson Corporation - installed 2019-11-13) [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-11-11) [Not Loaded] com.oracle.java.Java-Updater.plist (? 1fb6ece - installed 2020-03-12) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2019-10-08) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2019-10-08) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-08-01) [Not Loaded] com.adobe.ccxprocess.plist (? 0 - installed 2020-04-20) [Not Loaded] com.aviatainc.powerengage.XRTK.plist (Aviata, Inc. - installed 2020-11-13) [Not Loaded] com.aviatainc.powerengage.helper.XRTK.plist (Aviata, Inc. - installed 2020-11-04) [Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-10-18) [Not Loaded] com.github.facebook.watchman.plist (? 0 - installed 2020-08-14) [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-30) [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-30) User Login Items: [Running] Dropbox (Dropbox, Inc. - installed 2022-02-03) Application /Applications/Dropbox.app [Loaded] Ethernet Status Helper (App Store - installed 2020-09-12) Modern Login Item /Applications/Ethernet Status.app/Contents/Library/LoginItems/Ethernet Status Helper.app [Not Loaded] Messenger Login Helper (App Store - installed 2022-02-04) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2022-01-21) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] EngageLauncher (Aviata, Inc. - installed 2020-10-16) Modern Login Item /Applications/Xerox PowerENGAGE.app/Contents/Library/LoginItems/EngageLauncher.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-10-27) AdobePDFViewer: 20.013.20064 (Adobe Systems, Inc. - installed 2020-10-27) JavaAppletPlugin: Java 8 Update 251 build 08 (? - installed 2020-05-04) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-06-12) Audio Plug-ins: EPSONProjectorMPPAudio: 1.0.0 (Seiko Epson Corporation - installed 2019-11-15) ACE: 11.1.4 (Rogue Amoeba Software, LLC - installed 2020-09-19) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-05-04) EPSONProjectorUDAudio: 1.0.0 (Seiko Epson Corporation - installed 2019-11-13) InstantOn: 11.1.4 (? - installed 2020-09-19) 3rd Party Preference Panes: FUSE (Benjamin Fleischer - installed 2019-09-15) Java (? - installed 2020-05-04) MySQL (Oracle America, Inc. - installed 2019-04-13) Backup: Time Machine Not Configured! Performance: System Load: 5.16 (1 min ago) 15.86 (5 min ago) 11.10 (15 min ago) Nominal I/O speed: 12.55 MB/s File system: 22.55 seconds Write speed: 586 MB/s Read speed: 1393 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 8 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 14.84 % (Etresoft, Inc.) syspolicyd 12.02 % (Apple) WindowServer 8.34 % (Apple) kernel_task 5.22 % (Apple) cloudd (2) 2.02 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (22) 926 MB (Apple) EtreCheckPro 455 MB (Etresoft, Inc.) kernel_task 381 MB (Apple) WhatsApp Helper (Renderer) (2) 86 MB (App Store) AppleSpell 71 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 1 MB / 847 KB (Apple) com.apple.WebKit.Networking 735 KB / 485 KB (Apple) Dropbox 523 KB / 566 KB (Dropbox, Inc.) syspolicyd 128 KB / 49 KB (Apple) trustd 150 KB / 11 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) syspolicyd 4 (Apple) WindowServer 4 (Apple) com.apple.WebKit.WebContent (22) 3 (Apple) cloudd (2) 2 (Apple) nsurlsessiond (2) 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 16 MB Used RAM: 5.82 GB Cached files: 2.16 GB Available RAM: 2.18 GB Swap Used: 2.40 GB Software Installs (past 60 days): Install Date Name (Version) 2021-12-16 Core Services Application Configuration Data 12.0 (120.73) 2021-12-22 LINE (7.5.0) 2021-12-27 macOS 12.1 (12.1) 2021-12-31 X-VPN (70.0) 2022-01-12 Telegram (8.4.1) 2022-01-17 Microsoft Teams (1.00.434557) 2022-01-21 WhatsApp (2.2149.4) 2022-01-27 macOS 12.2 (12.2) 2022-02-03 Zoom (5.9.3.4239) 2022-02-04 Messenger (137.1) 2022-02-06 XProtectPlistConfigData (2155) 2022-02-06 MRTConfigData (1.88) Clean up: ~/Library/LaunchAgents/com.github.facebook.watchman.plist /usr/local/Cellar/watchman/4.9.0_4/libexec/bin/watchman Executable not found ~/Library/LaunchAgents/com.adobe.ccxprocess.plist /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app Executable not found /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud Executable not found /Library/LaunchDaemons/us.zoom.rooms.daemon.plist /Applications/ZoomPresence.app/Contents/MacOS/ZoomRoomsDaemon Executable not found /Library/LaunchDaemons/com.panopto.panoptod.plist /Applications/Panopto.app/Contents/MacOS/panoptod Executable not found Diagnostics Information (past 7-30 days): 2022-02-04 22:27:15 python3.7 Crash (12 times) Executable: /Users/***/Desktop/*/python3.7 2022-02-02 23:04:16 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2022-02-01 22:14:22 photoanalysisd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2022-01-31 13:30:42 AppleCameraAssistant Crash Executable: /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/AppleCamera.plugin End of report