EtreCheck version: 5.4.6 (5073) Report generated: 2019-12-19 23:04:14 Download EtreCheck from https://etrecheck.com Runtime: 2:28 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Other problem Description: Cant open files from any app sometime after a restart Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Upgradeable RAM - This machine has upgradeable RAM that would help its performance. High battery cycle count - Your battery may be losing capacity. Hardware Information: MacBook Pro (13-inch, Mid 2012) MacBook Pro Model: MacBookPro9,2 1 2.5 GHz Dual-Core Intel Core i5 (i5-3210M) CPU: 2-core 4 RAM - Upgradeable BANK 0/DIMM0 - 2 GB DDR3 1600  BANK 1/DIMM0 - 2 GB DDR3 1600  Battery: Health = Normal - Cycle count = 1102 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1280 x 800 Drives: disk0 - Samsung SSD 850 EVO 250GB 250.06 GB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 249.85 GB disk1 [APFS Virtual drive] 249.85 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 59.51 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 10.88 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 249.85 GB (Shared - 59.51 GB used, 180.25 GB available, 176.63 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s4 - VM [APFS VM] 249.85 GB (Shared - 2.15 GB used, 176.63 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 249.85 GB (Shared - 10.88 GB used, 180.25 GB available, 176.63 GB free) APFS Mount point: / Encrypted Read-only: Yes Network: Interface en0: Ethernet Interface en4: iPhone Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.1 (19B88) Time since boot: About a day Notifications: /Applications/EtreCheck.app one notification Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Kernel Extensions: /Applications/RingCentral Meetings.app ZoomAudioDevice.kext (1.1 - SDK 10.8) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 176 Apple tasks [Running] 117 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 196 Apple tasks [Running] 104 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-21) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-04) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-04) User Login Items: [Running] Dropbox (Dropbox, Inc. - installed 2019-12-19) Application /Applications/Dropbox.app [Not Loaded] Launcher Disabler (App Store - installed 2019-12-13) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2019-12-13) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Slack Login Helper (App Store - installed 2019-12-13) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Loaded] StartUpHelper (Spotify - installed 2019-12-19) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2019-12-19) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app User Internet Plug-ins: RingCentralMeetings: ZoomBundleVersionNumber (? - installed 2019-12-16) Time Machine: Time Machine Not Configured! Performance: System Load: 1.36 (1 min ago) 1.80 (5 min ago) 2.05 (15 min ago) Nominal I/O speed: 0.78 MB/s File system: 36.72 seconds Write speed: 466 MB/s Read speed: 504 MB/s CPU Usage Snapshot: Type Overall System 3 % User 4 % Idle 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 19.31 % (?) EtreCheck 7.92 % (App Store) trustd 0.20 % (Apple) Dropbox 0.17 % (Dropbox, Inc.) RingCentral Meetings 0.06 % (RingCentral, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 503 MB (App Store) com.apple.WebKit.WebContent.xpc (4) 138 MB (Apple) App Store 66 MB (Apple) Safari 59 MB (Apple) Dropbox 57 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 9 MB / 2 MB (?) Dropbox 379 KB / 314 KB (Dropbox, Inc.) rapportd 1 KB / 410 B (Apple) SystemUIServer 0 B / 836 B (Apple) mdworker_shared 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 58 MB Used RAM: 2.84 GB Cached files: 1.10 GB Available RAM: 1.16 GB Swap Used: 193 MB Software Installs (past 30 days): Install Date Name (Version) 2019-12-13 OneDrive (19.192.0926) 2019-12-13 Slack (4.2.0) 2019-12-16 XProtectPlistConfigData (2110) 2019-12-16 MRTConfigData (1.51) 2019-12-19 WhatsApp (0.3.9309) 2019-12-19 EtreCheck (5.4.6) Diagnostics Information (past 7 days): 2019-12-19 17:27:38 netbiosd Crash Executable: /usr/sbin/netbiosd Details: dyld3 mode 2019-12-19 14:51:37 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent End of report