EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-01-30 11:59:49 Download EtreCheckPro from https://etrecheck.com Runtime: 4:37 Performance: Below Average Problem: Computer is restarting Description: System Getting Blank and Restarting Major Issues: None Minor Issues:     These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.     No Time Machine backup - Time Machine backup not found.     Clean up - There are orphan files that could be removed.     Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.     System modifications - There are a large number of system modifications running in the background.     Low performance - EtreCheck report took an unusually long time to run.     x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.     Limited drive access - More information may be available with Full Drive Access.     Kernel extensions present - This computer has kernel extensions that may not work in the future.     Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information:     MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)     MacBook Pro Model: MacBookPro14,1     2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core     8 GB RAM - Not upgradeable         BANK 0/DIMM0 - 4 GB LPDDR3 2133         BANK 1/DIMM0 - 4 GB LPDDR3 2133     Battery: Health = Normal - Cycle count = 593 Video Information:     Intel Iris Plus Graphics 640 - VRAM: 1536 MB         Color LCD (built-in) 2880 x 1800 Drives:     disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes)     Internal PCI-Express 8.0 GT/s x4 NVM Express         disk0s1 - EFI [EFI] 315 MB         disk0s2 [APFS Container] 250.69 GB             disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes)                 disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 188.76 GB used)                 disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 600 MB used)                 disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used)                 disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)                 disk1s5 (APFS) [APFS Container] (Shared - 15.76 GB used)                     disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.76 GB used)                 disk1s6 - Update (APFS) (Shared - 7 MB used) Mounted Volumes:     disk1s1 - Macintosh HD - Data [APFS Virtual drive]         250.69 GB (Shared - 188.76 GB used, 41.75 GB available, 41.10 GB free)         APFS         Mount point: /System/Volumes/Data         Encrypted     disk1s2 - Preboot [APFS Preboot]         250.69 GB (Shared - 600 MB used, 41.10 GB free)         APFS         Mount point: /System/Volumes/Preboot     disk1s4 - VM [APFS VM]         250.69 GB (Shared - 3.22 GB used, 41.10 GB free)         APFS         Mount point: /System/Volumes/VM     disk1s5s1 - Macintosh HD [APFS Snapshot]         250.69 GB (Shared - 15.76 GB used, 41.75 GB available, 41.10 GB free)         APFS         Mount point: /         Read-only: Yes     disk1s6 - Update         250.69 GB (Shared - 7 MB used, 41.10 GB free)         APFS         Mount point: /System/Volumes/Update Network:     Interface en5: USB 10/100/1000 LAN     Interface en4: USB 10/100/1000 LAN 2     Interface en0: Wi-Fi         802.11 a/b/g/n/ac     Interface en8: iPhone     Interface bridge0: Thunderbolt Bridge     Web sharing: Enabled System Software:     macOS Monterey 12.2 (21D49)     Time since boot: About a day Configuration Files:     /etc/hosts - Count: 1 Notifications:     WhatsApp.app         6 notifications Security:     Gatekeeper: App Store and identified developers     System Integrity Protection: Enabled ⠨    Antivirus software: Apple     Web sharing: Enabled Unsigned Files:     Unsigned files are hidden.     17 unsigned apps Old Applications:     25 x86-only apps Kernel Extensions:     /Library/Extensions         [Loaded] EPSONProjectorMPPAudio.kext - com.epson.driver.EPSONProjectorMPPAudio (Seiko Epson Corporation, 1.40 - SDK 10.6)         [Not Loaded] intelhaxm.kext - com.intel.kext.intelhaxm (Intel Corporation Apps, 7.5.1 - SDK 10.9) System Launch Daemons:     [Not Loaded] 36 Apple tasks     [Loaded] 192 Apple tasks     [Running] 149 Apple tasks     [Other] One Apple task System Launch Agents:     [Not Loaded] 15 Apple tasks     [Loaded] 164 Apple tasks     [Running] 170 Apple tasks     [Other] One Apple task Launch Daemons:     [Not Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2020-10-06)     [Not Loaded] com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2019-12-06)     [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-11-06)     [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-11-06)     [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-03-21)     [Not Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-08-01)     [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19)     [Not Loaded] com.docker.vmnetd.plist (Docker Inc - installed 2020-09-17)     [Not Loaded] com.intel.haxm.plist (? 42f307e7 - installed 2019-05-27)     [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? 0 - installed 2019-04-26)     [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-11-11)     [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-04-26)     [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (? 0 - installed 2022-01-17)     [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2020-03-12)     [Not Loaded] com.oracle.oss.mysql.mysqld.plist (Oracle America, Inc. - installed 2019-07-20)     [Not Loaded] com.panopto.panoptod.plist (? 3abfaa12 - installed 2020-09-19)     [Not Loaded] com.panopto.uploaddaemon.plist (? 764bc478 - installed 2020-09-19)     [Not Loaded] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2020-03-28)     [Not Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2019-10-08)     [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2019-10-08)     [Not Loaded] com.xerox.AnalyticsAgent.plist (Xerox Corporation - installed 2020-10-16)     [Loaded] de.appsolute.mampprohelper.plist (MAMP GmbH - installed 2021-06-27)     [Other] us.zoom.rooms.daemon.plist (? 0 - installed 2020-09-05) Launch Agents:     [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-06)     [Not Loaded] com.adobe.AdobeCreativeCloud.plist (? 54905df0 - installed 2020-06-12)     [Not Loaded] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-08-01)     [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-08-01)     [Not Loaded] com.epson.usbdisplay.plist (Seiko Epson Corporation - installed 2019-11-13)     [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-11-11)     [Not Loaded] com.oracle.java.Java-Updater.plist (? 1fb6ece - installed 2020-03-12)     [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2019-10-08)     [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2019-10-08) User Launch Agents:     [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-08-01)     [Not Loaded] com.adobe.ccxprocess.plist (? 0 - installed 2020-04-20)     [Not Loaded] com.aviatainc.powerengage.XRTK.plist (Aviata, Inc. - installed 2020-11-13)     [Not Loaded] com.aviatainc.powerengage.helper.XRTK.plist (Aviata, Inc. - installed 2020-11-04)     [Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-10-18)     [Not Loaded] com.github.facebook.watchman.plist (? 0 - installed 2020-08-14)     [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-30)     [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-30)     [Running] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2021-02-23) User Login Items:     [Running] Dropbox (Dropbox, Inc. - installed 2022-01-22)         Application         /Applications/Dropbox.app     [Loaded] Ethernet Status Helper (App Store - installed 2020-09-12)         Modern Login Item         /Applications/Ethernet Status.app/Contents/Library/LoginItems/Ethernet Status Helper.app     [Not Loaded] Messenger Login Helper (App Store - installed 2022-01-25)         Modern Login Item         /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app     [Not Loaded] WhatsApp Login Helper (App Store - installed 2022-01-21)         Modern Login Item         /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app     [Not Loaded] EngageLauncher (Aviata, Inc. - installed 2020-10-16)         Modern Login Item         /Applications/Xerox PowerENGAGE.app/Contents/Library/LoginItems/EngageLauncher.app Internet Plug-ins:     AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-10-27)     AdobePDFViewer: 20.013.20064 (Adobe Systems, Inc. - installed 2020-10-27)     JavaAppletPlugin: Java 8 Update 251 build 08 (? - installed 2020-05-04)     AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-06-12) User Internet Plug-ins:     Folx3Plugin: 3.0.1 (? - installed 2021-01-12) Audio Plug-ins:     EPSONProjectorMPPAudio: 1.0.0 (Seiko Epson Corporation - installed 2019-11-15)     ACE: 11.1.4 (Rogue Amoeba Software, LLC - installed 2020-09-19)     ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-05-04)     EPSONProjectorUDAudio: 1.0.0 (Seiko Epson Corporation - installed 2019-11-13)     InstantOn: 11.1.4 (? - installed 2020-09-19) 3rd Party Preference Panes:     FUSE (Benjamin Fleischer - installed 2019-09-15)     Java (? - installed 2020-05-04)     MySQL (Oracle America, Inc. - installed 2019-04-13) Backup:     Time Machine Not Configured! Performance:     System Load: 3.12 (1 min ago) 2.87 (5 min ago) 2.64 (15 min ago)     Nominal I/O speed: 0.19 MB/s     File system: 28.94 seconds     Write speed: 626 MB/s     Read speed: 2174 MB/s CPU Usage Snapshot:     Type Overall     System: 10 %     User: 17 %     Idle: 73 % Top Processes Snapshot by CPU:     Process (count) CPU (Source - Location)     Google Chrome Helper (Renderer) (21) 23.84 % (Google, Inc.)     EtreCheckPro 14.34 % (Etresoft, Inc.)     WhatsApp Helper (Renderer) (2) 13.22 % (App Store)     coreaudiod 8.42 % (Apple)     kernel_task 6.90 % (Apple) Top Processes Snapshot by Memory:     Process (count) RAM usage (Source - Location)     Google Chrome Helper (Renderer) (21) 986 MB (Google, Inc.)     kernel_task 786 MB (Apple)     EtreCheckPro 506 MB (Etresoft, Inc.)     com.apple.WebKit.WebContent (8) 281 MB (Apple)     WhatsApp Helper (Renderer) (2) 140 MB (App Store) Top Processes Snapshot by Network Use:     Process Input / Output (Source - Location)     appstoreagent 138 MB / 1 KB (Apple)     mDNSResponder 391 KB / 228 KB (Apple)     Dropbox 176 KB / 312 KB (Dropbox, Inc.)     com.apple.WebKit.Networking 64 KB / 28 KB (Apple)     trustd 70 KB / 5 KB (Apple) Top Processes Snapshot by Energy Use:     Process (count) Energy (0-100) (Source - Location)     WindowServer 5 (Apple)     WhatsApp Helper (Renderer) (2) 5 (App Store)     coreaudiod 5 (Apple)     WhatsApp Helper (GPU) 2 (App Store)     Google Chrome 2 (Google, Inc.) Virtual Memory Information:     Physical RAM: 8 GB     Free RAM: 120 MB     Used RAM: 6.47 GB     Cached files: 1.41 GB     Available RAM: 1.53 GB     Swap Used: 1.06 GB Software Installs (past 60 days):     Install Date Name (Version)     2021-12-16 Core Services Application Configuration Data 12.0 (120.73)     2021-12-22 LINE (7.5.0)     2021-12-27 macOS 12.1 (12.1)     2021-12-31 X-VPN (70.0)     2022-01-12 Telegram (8.4.1)     2022-01-17 Microsoft Teams (1.00.434557)     2022-01-21 MRTConfigData (1.86)     2022-01-21 WhatsApp (2.2149.4)     2022-01-25 Messenger (134.0)     2022-01-27 XProtectPlistConfigData (2154)     2022-01-27 macOS 12.2 (12.2) Clean up:     /Library/LaunchDaemons/us.zoom.rooms.daemon.plist         /Applications/ZoomPresence.app/Contents/MacOS/ZoomRoomsDaemon         Executable not found     ~/Library/LaunchAgents/com.github.facebook.watchman.plist         /usr/local/Cellar/watchman/4.9.0_4/libexec/bin/watchman         Executable not found     ~/Library/LaunchAgents/com.adobe.ccxprocess.plist         /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app         Executable not found     /Library/LaunchDaemons/com.panopto.panoptod.plist         /Applications/Panopto.app/Contents/MacOS/panoptod         Executable not found     /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist         /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud         Executable not found Diagnostics Information (past 7-30 days):     2022-01-29 10:11:21 photoanalysisd - High CPU Use         Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd     2022-01-27 14:48:55 mdsync - High CPU Use         Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync     2022-01-27 14:48:08 mdworker - High CPU Use         Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker     2022-01-25 09:24:00 com.apple.WebKit.WebContent - High CPU Use         Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent End of report