Here is the copy of the EtrCheckPro report My problem was simply that my Mac was constantly Beacballing and generally working very slowly. Recently I have been trying to recover lost photo-files from a USB external storage which have ceased to work using a program called Disk Drill. I found Disk Drill very complicated to use and the YouTube instruction on how to use it so slick and complicated that I could not really understand it. It seems that my problems began from this point of using Drill Disk, maybe incorrectly. I hope this explanation is useful and that any advice given (hopefully in simple easy to follow terms) will improve my situation. Thank you for your help. EtreCheckPro version: 6.8.12 (68084) Report generated: 2025-11-03 17:43:21 Download EtreCheckPro from https://etrecheck.com Runtime: 4:32 Performance: Good Problem: Beachballing Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2020) Status: Supported iMac Model: iMac20,1 3.8 GHz 8-Core Intel Core i7 (i7-10700K) CPU: 8-core 16 GB RAM - Upgradeable Video Information: AMD Radeon Pro 5500 XT - VRAM: 8 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express S.M.A.R.T. Details: 0% used, 10.79 TB written, 100% health, 31 unsafe shutdowns disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (11.26 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.26 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (218.19 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (3.22 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.33 GB used) disk1s5 - VM (APFS) [APFS VM] (1.07 GB used) disk1s6 - Update (APFS) (4 MB used) disk2 - SanDisk Extreme 55AE 2.00 TB (Solid State - TRIM: No) External USB Up to 10 Gb/s USB disk2s1 - S*****O 2.00 TB (847.53 GB used) disk3 - StoreJet Transcend 4.00 TB External USB Up to 5 Gb/s USB disk3s1 - EFI [EFI] 315 MB disk3s2 [APFS Container] 4.00 TB disk4 [APFS Virtual drive] 4.00 TB disk4s2 - T**************5 (APFS) (236.00 GB used) disk5 - StoreJet Transcend 2.00 TB External USB Up to 5 Gb/s USB disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk5s2 - T***********************1 (Journaled HFS+) 2.00 TB (1.83 TB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.26 GB Shared values Size: 1.00 TB Free: 764.95 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 218.19 GB Shared values Size: 1.00 TB Free: 764.95 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 3.22 GB Shared values Size: 1.00 TB Free: 764.95 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 1.00 TB Free: 764.95 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 4 MB Shared values Size: 1.00 TB Free: 764.95 GB disk2s1 - S*****O Mount point: /Volumes/S*****O Used: 847.53 GB Size: 2.00 TB Free: 1.15 TB disk4s2 - T**************5 Filesystem: APFS Mount point: /Volumes/T**************5 Encrypted Used: 236.00 GB Shared values Size: 4.00 TB Free: 3.76 TB disk5s2 - T***********************1 Filesystem: Journaled HFS+ Mount point: /Volumes/T***********************1 Owners enabled: No Used: 1.83 TB Size: 2.00 TB Free: 173.73 GB Available: 173.74 GB .************k [NFS 3] Server: Share: Local user: r*****o Mount point: /U***s/r*****o/.********w/.************k/ Options: nodev nosuid synchronous USB: USB 3.1 bus SanDisk - Extreme 55AE USB 3.1 bus StoreJet Transcend - StoreJet Transcend StoreJet Transcend - StoreJet Transcend T2Bus Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone Interface bridge0: Thunderbolt Bridge iCloud is limited without Full Disk Access Screen sharing: Enabled Firewall: Blocked apps: None System Software: macOS Sequoia 15.7.1 (24G231) Installed 2025-10-27 Time since boot: About 6 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Screen sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.wdc.SanDiskPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.SanDiskPrivilegedHelper Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Apps: 17 Kernel Extensions: /Applications/Disk Drill.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (1.0 - SDK 10.14) [Not Loaded] SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (1.0 - SDK 13) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (3.4.1) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 179 Apple tasks [Running] 196 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 183 Apple tasks [Running] 245 Apple tasks Launch Daemons: [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2022-10-19) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2025-06-20) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2025-08-19) Executable: /Library/Application Support/CleverFiles/BackService.app/Contents/MacOS/cfbackd [Loaded] com.epson.RemotePrintIODaemon.plist (Seiko Epson Corporation - installed 2022-10-17) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIODaemon.app/Contents/MacOS/RemotePrintIODaemon [Loaded] com.wdc.SanDiskPrivilegedHelper.plist (Not signed - installed 2023-11-20) Executable: /Library/PrivilegedHelperTools/com.wdc.SanDiskPrivilegedHelper [Loaded] com.wdc.WDPrivilegedHelper.plist (Not signed - installed 2025-07-02) Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-03-07) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ElementsAutoCreator-17.0.plist (Not signed - installed 2022-06-29) Executable: /Applications/Adobe Elements 2019 Organizer.app/Contents/Elements Auto Creations 2019.app/Contents/MacOS/Elements Auto Creations 2019 [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2025-06-20) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.epson.RemotePrintIOHelper.plist (Seiko Epson Corporation - installed 2022-10-17) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIOHelper.app/Contents/MacOS/RemotePrintIOHelper [Running] com.epson.edca.launcher.plist (Seiko Epson Corporation - installed 2024-09-16) Command: /Applications/Epson Software/Epson Utilities/Epson Data Collection Agent.app/Contents/MacOS/Edca edca [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2025-07-16) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2025-01-27) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-10-10) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Running] com.wdc.WD-Discovery.plist (Western Digital Corporation Branded Products Group - installed 2023-10-07) Command: /Applications/WD Discovery/WD Discovery.app/Contents/MacOS/WD Discovery --autolaunch [Loaded] com.wdc.WDTrashObserver.plist (Western Digital Corporation Branded Products Group - installed 2023-10-07) Executable: /Applications/WD Discovery/WD Discovery.app/Contents/WDTrashObserver User Launch Agents: [Other] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2022-08-04) Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2025-06-20) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled User Login Items: [Not Loaded] SmartDaemon (Justin Johnson - installed 2025-08-19) Modern Login Item /Applications/Disk Drill.app/Contents/Library/LoginItems/SmartDaemon.app [Not Loaded] StartUpHelper (Spotify - installed 2025-08-06) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Running] PasswordsMenuBarExtra (Apple - installed 2025-09-24) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-09-24) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 802 Apple apps 113 3rd party apps 55 x86-only apps 9 unsigned apps App Extensions: Photo editing extensions: [Loaded] Affinity Haze Removal - /Applications/Affinity Photo.app [Loaded] Affinity Retouch - /Applications/Affinity Photo.app [Loaded] Affinity Liquify - /Applications/Affinity Photo.app [Loaded] Affinity Develop - /Applications/Affinity Photo.app [Loaded] Edit in Affinity Photo - /Applications/Affinity Photo.app [Loaded] Affinity Miniature - /Applications/Affinity Photo.app [Loaded] Affinity Monochrome - /Applications/Affinity Photo.app Finder sync extensions: [Loaded] WDDesktop Finder Extension - /Library/Application Support/WDDesktop.app Plugins: [Loaded] BluRayH264Encoder - /Applications/Final Cut Pro.app [Loaded] FxAnalyzer - /Applications/Final Cut Pro.app [Loaded] DolbyDigitalEncoder - /Applications/Final Cut Pro.app Safari extensions: [Loaded] G App Launcher Extension - /Applications/G App Launcher.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: AppleAES3Audio: 3.0 (? - installed 2025-10-27) Backup: Time Machine information is limited without Full Disk Access Destinations: T**************5 [Local] (Last used) 24 local snapshots Oldest local snapshot: 2025-11-02 18:15:34 Last local snapshot: 2025-11-03 17:24:09 One other local snapshot Performance: System Load: 1.23 (1 min ago) 1.13 (5 min ago) 1.07 (15 min ago) Nominal I/O usage: 14.99 MB/s File system: 15.72 seconds Write speed: 2828 MB/s Read speed: 2383 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 26.04 % (Etresoft, Inc.) kernel_task 18.50 % (Apple) UVFSService 12.36 % (Apple) WindowServer 5.84 % (Apple) Finder 1.64 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Finder 1.03 GB (Apple) EtreCheckPro 1010 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (5) 558 MB (Apple) com.apple.quicklook.ThumbnailsAgent 532 MB (Apple) Pages 379 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 52 MB / 14 MB (Apple) adb 43 MB / 28 KB (Not signed) remoted 2 MB / 2 MB (Apple) corespeechd 588 KB / 588 KB (Apple) rapportd 21 KB / 939 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) UVFSService 5 (Apple) WindowServer 2 (Apple) ContinuityCaptureAgent 0 (Apple) bluetoothd 0 (Apple) NotificationCenter 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 53 MB Used RAM: 11.12 GB Cached files: 4.83 GB Available RAM: 4.88 GB Swap Used: 183 MB Software Installs (past 60 days): Install Date Name (Version) 2025-09-14 G App Launcher (30.3.1) - App Store 2025-09-14 XProtectPlistConfigData (5314) - Software update 2025-09-17 XProtectPlistConfigData (5315) - Software update 2025-09-17 Epson Photo+ (1.0.0) - Installer 2025-09-17 Epson Scan 2 (6.7.84) - Installer 2025-09-20 Final Cut Pro (11.2) - App Store 2025-09-23 XProtectPlistConfigData (5316) - Software update 2025-09-27 G App Launcher (30.4.0) - App Store 2025-09-30 XProtectCloudKitUpdate (5317) - XProtectUpdateService 2025-10-01 XProtectPlistConfigData (5317) - Software update 2025-10-01 Apps for Google App (1.4.1) - App Store 2025-10-01 Epson Customer Research Participation (1.0.0) - Installer 2025-10-08 XProtectCloudKitUpdate (5318) - XProtectUpdateService 2025-10-19 XProtectCloudKitUpdate (5319) - XProtectUpdateService 2025-10-19 XProtectPlistConfigData (5319) - Software update 2025-10-19 G App Launcher (30.5.0) - App Store 2025-10-22 XProtectPlistConfigData (5320) - Software update 2025-10-23 XProtectCloudKitUpdate (5321) - XProtectUpdateService 2025-10-23 XProtectPlistConfigData (5321) - Software update 2025-10-27 Pro Video Formats (3.0) - Software update 2025-10-27 Safari (26.0.1) - Software update 2025-10-27 macOS 15.7.1 (15.7.1) - Software update Clean up: /Library/LaunchAgents/com.adobe.ElementsAutoCreator-17.0.plist /Applications/Adobe Elements 2019 Organizer.app/Contents/Elements Auto Creations 2019.app/Contents/MacOS/Elements Auto Creations 2019 Executable not found Diagnostics Information (past 60 days): 2025-11-03 10:41:28 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2025-11-03 00:57:57 spotlightknowledged High CPU Use (9 times) First occurrence: 2025-10-27 15:45:10 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-10-29 15:18:33 launchservicesd Crash (4 times) First occurrence: 2025-10-29 15:13:33 Executable: /System/Library/CoreServices/launchservicesd 2025-10-29 08:50:51 Disk Drill.app High CPU Use Executable: /Applications/Disk Drill.app 2025-10-28 16:43:00 UVFSService High CPU Use (2 times) First occurrence: 2025-10-27 15:51:10 Executable: /System/Library/PrivateFrameworks/UVFSXPCService.framework/Versions/A/XPCServices/UVFSService.xpc/Contents/MacOS/UVFSService 2025-10-28 09:22:16 Finder.app High CPU Use Executable: /System/Library/CoreServices/Finder.app 2025-10-27 15:39:29 lsd Crash (6 times) First occurrence: 2025-10-27 15:39:26 Executable: /usr/libexec/lsd End of report