EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-07-06 10:54:59 Download EtreCheckPro from https://etrecheck.com Runtime: 2:46 Performance: Excellent Problem: Other problem Description: 2014 MacBook Pro 13-inch will not startup or restart properly. After r estart or power on from shutdown the laptop stalls at a black screen - the backlight is on, no apple symbol. After invoking NVRAM reset the laptop boots. Once running it will go in and out of standby fine. Only when it is restarted or shutdown, I need to invoke the NVRAM reset ag ain. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Vintage hardware - This computer may be considered vintage. Hardware Information: MacBook Pro (Retina, 13-inch, Mid 2014) - Vintage! MacBook Pro Model: MacBookPro11,1 2,6 GHz Dual-Core Intel Core i5 (i5-4278U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 237 Video Information: Intel Iris - VRAM: 1536 MB Color LCD (built-in) 2560 x 1600 Drives: disk0 - APPLE SSD SM0256F 251.00 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 250.79 GB disk1 [APFS Virtual drive] 250.79 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 4.65 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 284 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk1s5 (APFS) [APFS Container] (Shared - 15.31 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used) disk1s6 - Update (APFS) (Shared - 496 KB used) disk2 - APPLE SD Card Reader 127.87 GB (SD Card) Internal USB 5 Gbit/s USB disk2s1 - M*****D 127.85 GB (44.01 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 250.79 GB (Shared - 4.65 GB used, 230.25 GB available, 229.78 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 250.79 GB (Shared - 284 MB used, 229.78 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 250.79 GB (Shared - 1 MB used, 229.78 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 250.79 GB (Shared - 15.31 GB used, 230.25 GB available, 229.78 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 250.79 GB (Shared - 496 KB used, 229.78 GB free) APFS Mount point: /System/Volumes/Update disk2s1 - M*****D 127.85 GB (44.01 GB used, 83.83 GB free) Mount point: /Volumes/M*****D Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 2.02 GB available System Software: macOS Big Sur 11.4 (20F71) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 193 Apple tasks [Running] 125 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 194 Apple tasks [Running] 131 Apple tasks [Other] One Apple task Backup: Time Machine Not Configured! Performance: System Load: 1.39 (1 min ago) 6.08 (5 min ago) 5.85 (15 min ago) Nominal I/O speed: 0.00 MB/s File system: 24.13 seconds Write speed: 694 MB/s Read speed: 718 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 6 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 8.52 % (Apple) EtreCheckPro 7.80 % (Etresoft, Inc.) kernel_task 1.90 % (Apple) bluetoothd 0.02 % (Apple) mDNSResponder 0.02 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 524 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (3) 169 MB (Apple) kernel_task 127 MB (Apple) AppleSpell 124 MB (Apple) MTLCompilerService (8) 85 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 99 KB / 36 KB (Apple) apsd 11 KB / 17 KB (Apple) trustd 17 KB / 1 KB (Apple) cloudd 7 KB / 2 KB (Apple) rapportd 1 KB / 1 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) tccd (2) 1 (Apple) launchd 0 (Apple) iconservicesagent 0 (Apple) loginwindow 0 (Apple) cfprefsd (3) 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.89 GB Used RAM: 2.94 GB Cached files: 3.17 GB Available RAM: 5.06 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-07-05 macOS 11.4 (11.4) 2021-07-05 XProtectPlistConfigData (2149) 2021-07-05 MRTConfigData (1.81) Diagnostics Information (past 7-30 days): 2021-07-06 10:11:18 sharingd High CPU Use Executable: /usr/libexec/sharingd End of report