EtreCheck version: 5.3.2 (5034) Report generated: 2019-07-29 19:47:54 Download EtreCheck from https://etrecheck.com Runtime: 22:59 Performance: Poor Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Description: Mac very suddenly started running incredibly slowly, to the point wher e there would be a long delay when carrying out simple tasks like open ing a new tab. Installing an OS update marginally improved speed but d idnt solve the issue. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Poor performance - EtreCheck report shows poor performance. This is unusual. Antivirus software problems - Antivirus software is causing performance problems. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. High battery cycle count - Your battery may be losing capacity. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (Retina, 13-inch, Early 2015) MacBook Pro Model: MacBookPro12,1 1 2.7 GHz Intel Core i5 (i5-5257U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 ok BANK 1/DIMM0 - 4 GB DDR3 1867 ok Battery: Health = Normal - Cycle count = 766 Video Information: Intel Iris Graphics 6100 - VRAM: 1536 MB Color LCD 2560 x 1600 Drives: disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 250.79 GB disk1 [APFS Virtual drive] 250.79 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 171.78 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) Mounted Volumes: disk1s1 - Macintosh HD 250.79 GB (Shared - 171.78 GB used - 76.17 GB free) APFS Mount point: / Encrypted disk1s4 - VM [APFS VM] 250.79 GB (Shared - 2.15 GB used - 76.17 GB free) APFS Mount point: /private/var/vm Network: Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.5 (18F132) Time since boot: About 2 days Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus apps: CleanMyMac Unsigned Files: Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist Executable: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist Executable: /opt/X11/libexec/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist Executable: '~/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app' --args -scheduled Details: Exact match found in the whitelist - probably OK 32-bit Applications: 3 32-bit apps System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 177 Apple tasks [Running] 107 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 190 Apple tasks [Running] 110 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-02-13) [Loaded] org.macosforge.xquartz.startx.plist (? 8c13f787 - installed 2016-10-26) Launch Daemons: [Loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2019-06-03) [Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-05-06) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-04-09) [Not Loaded] org.eyebeam.SelfControl.plist (? ea87bacf - installed 2018-05-30) [Loaded] org.macosforge.xquartz.privileged_startx.plist (? e9b47e8e - installed 2016-10-26) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-10) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-10) [Loaded] com.macpaw.CleanMyMac3.Scheduler.plist (? 0 - installed 2019-06-03) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-06-14) User Login Items: StartUpHelper (Spotify - installed 2019-01-30) (Modern Login Item - /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app) Internet Plug-ins: AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2018-02-13) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-04) BluetoothAudioPlugIn: 6.0.12 (Apple - installed 2019-05-04) AirPlay: 2.0 (Apple - installed 2019-05-04) AppleAVBAudio: 740.1 (Apple - installed 2019-05-04) BridgeAudioSP: 5.46 (Apple - installed 2019-05-04) iSightAudio: 7.7.3 (Apple - installed 2019-05-04) 3rd Party Preference Panes: Paragon NTFS for Mac OS X (installed 2015-12-04) Time Machine: Time Machine Not Configured! Performance: System Load: 7.59 (1 min ago) 6.27 (5 min ago) 5.84 (15 min ago) Nominal I/O speed: 0.12 MB/s File system: 120.99 seconds (timed out) Write speed: 112 MB/s Read speed: 110 MB/s Top Processes Snapshot by Memory: Process (count) RAM usage (Source -Location) EtreCheck 554 MB (App Store) mdworker_shared (8) 148 MB (Apple) com.apple.WebKit.WebContent 45 MB (Apple) MTLCompilerService (4) 42 MB (Apple) AppleSpell 31 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 1 MB / 133 KB (?) SystemUIServer 0 B / 792 B (Apple) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 4.87 GB Used RAM: 2.27 GB Cached files: 878 MB Available RAM: 5.73 GB Swap Used: 178 MB Software Installs (past 30 days): Install Date Name (Version) 2019-07-07 Gatekeeper Configuration Data (171) 2019-07-10 Security Update 2017-003 (10.10.5) 2019-07-10 iTunes (12.8.1) 2019-07-10 The Unarchiver (4.1.0) 2019-07-21 EtreCheck (5.3.2) Clean up: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility Executable not found Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report