EtreCheck version: 6.0.3 (6A009) Report generated: 2019-09-01 10:54:28 Download EtreCheck from https://etrecheck.com Runtime: 11:52 Performance: Poor Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This machine has a hard drive that appears to be failing. Antivirus software problems - Antivirus software is causing performance problems. Obsolete hardware - This machine may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Upgradeable RAM - This machine has upgradeable RAM that would help its performance. Out of RAM - This machine is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Hardware Information: iMac (2009) - Obsolete! iMac Model: iMac9,1 1 2,66 GHz Intel Core 2 Duo (Duo) CPU: 2-core 4 GB RAM - Upgradeable BANK 0/DIMM0 - 2 GB DDR3 1067 ok BANK 1/DIMM0 - 2 GB DDR3 1067 ok Video Information: NVIDIA GeForce 9400 - VRAM: 256 MB iMac 1920 x 1200 Drives: disk0 - WDC WD6400AAKS-40H2B0 640.14 GB (Mechanical) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [Core Storage Container] 639.28 GB disk1 - H**********h (Journaled HFS+) 638.90 GB (404.98 GB used) disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB disk2 - WD My Passport 0741 1.00 TB External USB 480 Mbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - M*****p (Mac OS Extended (Case-sensitive, Journaled)) 999.83 GB (986.70 GB used) Mounted Volumes: disk1 - H**********h 638.90 GB (404.98 GB used - 233.66 GB free) Journaled HFS+ Mount point: / disk2s2 - M*****p 999.83 GB (986.70 GB used - 13.13 GB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/M*****p Network: Interface en0: Ethernet Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n System Software: OS X El Capitan 10.11.6 (15G22010) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus apps: Avast Unsigned Files: Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.update.plist Executable: /Library/Application Support/AvastSecureLine/components/update/update.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/net.culater.SIMBL.Agent.plist Executable: /Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app/Contents/MacOS/SIMBL Agent Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.littleknownsoftware.MailPluginTool-Watcher.plist Executable: /Applications/Mail Plugin Manager.app/Contents/Resources/MailPluginTool.app/Contents/MacOS/MailPluginTool -file-load Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.avast.userinit.plist Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.avast.osx.secureline.home.userinit.plist Executable: ~/Library/Application Support/AvastSecureLine/hub/userinit.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/Application Support/AvastSecureLine/hub/launchd/com.avast.osx.secureline.racoonrun.plist Executable: /Library/Application Support/AvastSecureLine/hub/modules/030_racoonrun.sh backup Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.uninstall.plist Executable: /Library/Application Support/AvastSecureLine/hub/autouninstall.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.init.plist Executable: /Library/Application Support/AvastSecureLine/hub/init.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.avast.init.plist Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.avast.update.plist Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.avast.uninstall.plist Executable: /Library/Application Support/Avast/autouninstall/autouninstall.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.avast.osx.secureline.userinit.plist Executable: /Library/Application Support/AvastSecureLine/hub/userinit.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Kernel Extensions: /System/Library/Extensions [Not Loaded] ssuddrv.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6) /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns [Not Loaded] ssudmdmcontrol.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6) [Not Loaded] ssudmdmdata.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6) [Not Loaded] ssudmtp.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.5) [Not Loaded] ssudserial.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6) System Launch Agents: [Not Loaded] 8 Apple tasks [Loaded] 156 Apple tasks [Running] 39 Apple tasks [Killed] 37 Apple tasks System Launch Daemons: [Not Loaded] 43 Apple tasks [Loaded] 161 Apple tasks [Running] 59 Apple tasks [Killed] 28 Apple tasks [Other] One Apple task Launch Agents: [Running] com.avast.osx.secureline.update-agent.plist (AVAST Software a.s. - installed 2019-08-30) [Loaded] com.avast.osx.secureline.userinit.plist (? 2fc1004f - installed 2019-08-30) [Loaded] com.avast.userinit.plist (? 4b9d47d7 - installed 2019-03-04) [Other] com.epson.eventmanager.agent.plist (? cd93600d - installed 2012-05-08) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-10) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-10) [Not Loaded] com.oracle.java.Java-Updater.plist (? fdf4cd3d - installed 2018-03-28) [Other] com.teamviewer.teamviewer.plist (? 9223e856 - installed 2016-11-29) [Other] com.teamviewer.teamviewer_desktop.plist (? efecefe3 - installed 2016-11-29) [Running] net.culater.SIMBL.Agent.plist (? 850e6250 - installed 2019-01-25) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-07-29) [Loaded] com.avast.init.plist (? fe750b9b - installed 2019-03-04) [Loaded] com.avast.osx.secureline.init.plist (? 1bda83b1 - installed 2019-08-30) [Loaded] com.avast.osx.secureline.uninstall.plist (? ba7a0061 - installed 2019-08-30) [Loaded] com.avast.osx.secureline.update.plist (? f50a649c - installed 2019-08-30) [Loaded] com.avast.uninstall.plist (? 1d68eef4 - installed 2019-03-04) [Loaded] com.avast.update.plist (? f4a2548f - installed 2019-03-04) [Running] com.fitbit.galileod.plist (? 485714a8 - installed 2015-10-30) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-05-10) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-03-28) [Loaded] com.skype.skypeinstaller.plist (? a81aef1d - installed 2016-08-15) [Loaded] com.teamviewer.Helper.plist (? 7f4bf3e7 - installed 2016-09-19) [Other] com.teamviewer.teamviewer_service.plist (? 52d5a08d - installed 2016-11-29) User Launch Agents: [Loaded] com.avast.osx.secureline.home.userinit.plist (? 0 - installed 2019-08-30) [Loaded] com.bittorrent.uTorrent.plist (BitTorrent, Inc - installed 2017-06-29) [Other] com.littleknownsoftware.MailPluginTool-Startup.plist (? 0 - installed 2015-03-08) [Loaded] com.littleknownsoftware.MailPluginTool-Watcher.plist (? 0 - installed 2015-03-10) [Running] com.wondershare.mobilegodaemon.plist (? 0 - installed 2017-04-11) Internet Plug-ins: FlashPlayer-10.6: 32.0.0.238 (Adobe Systems, Inc. - installed 2019-08-13) Flash Player: 32.0.0.238 (Adobe Systems, Inc. - installed 2019-08-13) PepperFlashPlayer: 32.0.0.238 (Adobe Systems, Inc. - installed 2019-08-13) JavaAppletPlugin: Java 8 Update 171 build 11 (? - installed 2018-07-02) Default Browser: 601 (Apple - installed 2017-08-09) User Internet Plug-ins: Picasa: 1.0 (? - installed 2012-03-22) RealPlayer Plugin: (? - installed 2015-06-07) Audio Plug-ins: BluetoothAudioPlugIn: 4.4.6 (Apple - installed 2019-01-17) AirPlay: 2.0 (Apple - installed 2019-01-17) AppleAVBAudio: 406.1 (Apple - installed 2019-01-17) iSightAudio: 7.7.3 (Apple - installed 2019-01-17) Safari Extensions: Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/ (installed 2018-09-07) Avast Online Security.safariextz - AVAST Software - http://www.avast.com (installed 2017-02-08) Grammarly for Safari.safariextz - Grammarly - https://www.grammarly.com (installed 2019-07-04) Qwant for Safari.safariextz - QWANT - https://www.qwant.com (installed 2019-01-16) 3rd Party Preference Panes: Flash Player (installed 2019-07-29) Java (installed 2018-07-02) Time Machine: Auto backup: Yes Volumes being backed up: H**********h: Disk size: 638.90 GB - Disk used: 405.24 GB Destinations: M*****p [Local] (Last used) Total size: 999.83 GB Total number of backups: 72 Oldest backup: 2018-12-30 00:19:40 Last backup: 2019-09-01 09:19:24 Performance: System Load: 2.07 (1 min ago) 1.92 (5 min ago) 1.82 (15 min ago) Nominal I/O speed: 3.00 MB/s File system: 72.51 seconds Write speed: 21 MB/s Read speed: 28 MB/s CPU Usage Snapshot: Type Overall System 6 % User 10 % Idle 83 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 14.60 % (Etresoft, Inc.) MobileGoDaemon (2) 8.00 % (? - ~/Library/Application Support/wondershare_mobilego/MobileGoDaemon.app) com.apple.WebKit.WebContent (4) 5.20 % (Apple) WindowServer 3.58 % (Apple) systemstatsd 2.66 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (4) 594 MB (Apple) kernel_task 455 MB (Apple) EtreCheckPro 288 MB (Etresoft, Inc.) mdworker (18) 265 MB (Apple) Safari 218 MB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) MobileGoDaemon (2) 2 (?) Safari 2 (Apple) Mail 1 (Apple) com.apple.WebKit 1 (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 16 MB Used RAM: 3.36 GB Cached files: 636 MB Available RAM: 651 MB Swap Used: 26 MB Software Installs (past 30 days): Install Date Name (Version) 2019-08-13 Adobe Flash Player (32.0.0.238) 2019-08-13 Adobe Pepper Flash Player (32.0.0.238) 2019-08-15 MRTConfigData (1.48) 2019-08-26 Gatekeeper Configuration Data (181) 2019-08-31 Malwarebytes for Mac (1.0) 2019-08-31 Strumento di disinstallazione di Malwarebytes for Mac (1.0) Clean up: /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service Executable not found /Library/LaunchAgents/com.epson.eventmanager.agent.plist /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager Executable not found /Library/LaunchAgents/com.teamviewer.teamviewer.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer Executable not found ~/Library/LaunchAgents/com.littleknownsoftware.MailPluginTool-Startup.plist /Applications/Mail Plugin Manager.app/Contents/Resources/MailPluginTool.app/Contents/MacOS/MailPluginTool Executable not found /Applications/Avast.app/Contents/Backend/launch/com.avast.account-sync.plist @AV_BASE_DIR/utils/com.avast.account-sync Executable not found /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop Executable not found Diagnostics Information (past 7 days): 2019-08-31 20:31:37 com.apple.WebKit.WebContent - Crash (10 times) Executable: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent Details: Bundle controller class: BrowserBundleController 2019-08-31 13:31:03 MRT.app - Crash (2 times) Executable: /System/Library/CoreServices/MRT.app Details: dyld: in dlopen() /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreS ervicesInternal *** Terminating app due to uncaught exception 'NSFileHandleOperationEx ception', reason: '*** -[NSConcreteFileHandle availableData]: unknown error' terminating with uncaught exception of type NSException abort() called 2019-08-26 20:59:33 mdworker - Crash (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker Details: objc_msgSend() selector name: release import fstype:hfs fsflag:480D000 flags:240000005E diag:0 isXCode:0 uti :org.oasis-open.opendocument.spreadsheet plugin:/OpenOffice.app/Conten ts/Library/Spotlight/OOoSpotlightImporter.mdimporter - find suspect fi le using: sudo mdutil -t 80387369 End of report