EtreCheckPro version: 6.6.1 (66021) Report generated: 2022-07-26 14:09:19 Download EtreCheckPro from https://etrecheck.com Runtime: 6:24 Performance: Below Average Problem: Other problem Description: Upload speed too slow Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. Low performance - EtreCheck report took an unusually long time to run. Insufficient permissions - EtreCheck running under a standard user. Diagnostic information may not be available. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2018, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro15,2 2,3 GHz Quad-Core Intel Core i5 (i5-8259U) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 206 Video Information: Intel Iris Plus Graphics 655 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 BenQ EW2780U 5120 x 2880 Drives: disk0 - APPLE SSD AP0256M 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - M******************s (APFS) [APFS Virtual drive] (Shared - 90.39 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 694 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.41 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.41 GB used) disk1s6 - Update (APFS) (Shared - 8 MB used) disk2 - SanDisk Extreme SSD 250.06 GB (Solid State - TRIM: No) External USB 10 Gbit/s+ USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - E*********D (Journaled HFS+) 249.72 GB (227.93 GB used) Mounted Volumes: disk1s1 - M******************s [APFS Virtual drive] 250.69 GB (Shared - 90.39 GB used, 142.31 GB available, 140.78 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 250.69 GB (Shared - 694 MB used, 140.78 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 250.69 GB (Shared - 2.15 GB used, 140.78 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 250.69 GB (Shared - 15.41 GB used, 142.31 GB available, 140.78 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 250.69 GB (Shared - 8 MB used, 140.78 GB free) APFS Mount point: /System/Volumes/Update disk2s2 - E*********D 249.72 GB (227.93 GB used, 21.99 GB available, 21.78 GB free) Journaled HFS+ Mount point: /Volumes/E*********D Owners enabled: No Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.5 (21G72) Time since boot: Less than an hour Notifications: Microsoft Outlook.app 14 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.proactivanet.agent_user.plist Executable: /Library/Scripts/PanetMacOsAgent/PanetMacOsAgent.sh PANETARGhttps:/barcelo.proactivanet.com/panet_inbox/xmlpost.aspx Old Applications: 16 x86-only apps System Extensions: [Running] Protection Agent Service - version 02.00.10.1000 (Panda Security, S.L. - 2022-01-11) Application: /Applications/Protection-Agent.app - version 02.00.10.1000 (Panda Security, S.L. - 2022-06-30) Description: Protection Agent wants to load system extension Kernel Extensions: /Applications/Tunnelblick.app [Not Loaded] tap-notarized.kext - net.tunnelblick.tap (20141104 (Tunnelblick tap kext version 5.0; Tunnelblick build 5622)) [Not Loaded] tun-notarized.kext - net.tunnelblick.tun (20141104 (Tunnelblick tun kext version 5.0; Tunnelblick build 5622)) /Library/Application Support/VirtualBox [Not Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (6.0.15) [Not Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (6.0.15) [Not Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (6.0.15) [Not Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (6.0.15) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 190 Apple tasks [Running] 150 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 195 Apple tasks [Running] 145 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-10) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-10) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-05-11) [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-06-07) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-05) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-04-21) [Running] com.management.agent.ma_service.plist (Panda Security, S.L. - installed 2021-12-01) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-07-26) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-02-06) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-07-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-27) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-06-27) [Loaded] com.protection.agent.boot.plist (Panda Security, S.L. - installed 2022-01-11) [Running] com.protection.agent.pa_service.plist (Panda Security, S.L. - installed 2022-01-11) [Loaded] com.protection.agent.uninstall.plist (Panda Security, S.L. - installed 2022-07-14) [Loaded] com.starstechnologies.updater.plist (Rational Intellectual Holdings Limited - installed 2020-03-14) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-08-18) [Running] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2022-03-28) [Loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (Jonathan Bullard - installed 2021-12-15) [Not Loaded] org.virtualbox.startup.plist (Not signed - installed 2020-01-15) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-01-25) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-10) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-05-11) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-06-07) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-07) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-06-23) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-21) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-21) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-07-26) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-07-14) [Loaded] com.proactivanet.agent_user.plist (Not signed - installed 2021-10-06) [Loaded] com.protection.agent.pa_gui.plist (Panda Security, S.L. - installed 2022-06-30) [Running] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2022-03-28) [Running] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2022-03-28) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-07) [Loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (Jonathan Bullard - installed 2021-11-30) User Login Items: [Not Loaded] CraftManagerHelper (InVisionApp Inc. - installed 2021-06-03) Modern Login Item /Applications/CraftManager.app/Contents/Library/LoginItems/CraftManagerHelper.app [Running] OneDrive (Microsoft Corporation - installed 2022-07-26) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-07-26) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-07-26) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Microsoft SharePoint Launcher (Microsoft Corporation - installed 2022-07-26) Modern Login Item /Applications/OneDrive.app/Contents/Microsoft SharePoint.app/Contents/Library/LoginItems/Microsoft SharePoint Launcher.app [Running] FigmaAgent (Figma, Inc. - installed 2022-03-30) Application ~/Library/Application Support/Figma/FigmaAgent.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-10) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-05-11) AdobePDFViewer: 21.005.20048 (Adobe Systems, Inc. - installed 2021-06-10) Audio Plug-ins: MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13) Backup: Time Machine Not Configured! Performance: System Load: 11.01 (1 min ago) 44.22 (5 min ago) 29.06 (15 min ago) Nominal I/O usage: 14.57 MB/s File system: 26.33 seconds Write speed: 1140 MB/s Read speed: 2192 MB/s CPU Usage Snapshot: Type Overall System: 13 % User: 26 % Idle: 61 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) OneDrive File Provider 89.40 % (Microsoft Corporation) OneDrive 71.88 % (Microsoft Corporation) com.apple.preference.security.remoteservice 66.80 % (Apple) fileproviderd 43.98 % (Apple) AvatarPickerMemojiPicker 19.90 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) OneDrive 869 MB (Microsoft Corporation) Google Chrome Helper (Renderer) (11) 379 MB (Google LLC) kernel_task 312 MB (Apple) Microsoft Teams Helper (Renderer) (4) 181 MB (Microsoft Corporation) MTLCompilerService (18) 172 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 2 KB / 6 MB (Apple) squid 634 KB / 4 MB (Panda Security, S.L.) OneDrive 45 KB / 1 MB (Microsoft Corporation) pa_service 444 KB / 78 KB (Panda Security, S.L.) mDNSResponder 324 KB / 86 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) OneDrive File Provider 33 (Microsoft Corporation) OneDrive 24 (Microsoft Corporation) fileproviderd 18 (Apple) WindowServer 7 (Apple) com.protection.agent 4 (Panda Security, S.L.) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 388 MB Used RAM: 6.20 GB Cached files: 1.42 GB Available RAM: 1.80 GB Swap Used: 1.19 GB Software Installs (past 60 days): Install Date Name (Version) 2022-05-30 Safari (15.5) 2022-05-30 macOS 11.6.6 (11.6.6) 2022-06-16 Adobe Acrobat DC (22.001.20142) (22.001.20142) 2022-06-16 Adobe Acrobat Reader DC (22.001.20142) (22.001.20142) 2022-06-20 macOS 11.6.7 (11.6.7) 2022-06-21 macOS Monterey (12.4) 2022-06-22 Numbers (12.1) 2022-06-22 Keynote (12.1) 2022-06-27 Microsoft Teams (1.00.517261) 2022-07-04 XProtectPlistConfigData (2161) 2022-07-14 Microsoft AutoUpdate (4.49.22070801) 2022-07-14 Microsoft Outlook (16.63.22070801) 2022-07-14 Adobe Acrobat DC (22.001.20169) (22.001.20169) 2022-07-14 Adobe Acrobat Reader DC (22.001.20169) (22.001.20169) 2022-07-14 macOS 12.4 (12.4) 2022-07-14 MRTConfigData (1.93) 2022-07-15 HEIC Converter (3.0.0) 2022-07-15 Microsoft Excel (16.63.22071301) 2022-07-15 Microsoft PowerPoint (16.63.22071401) 2022-07-15 Microsoft Word (16.63.22071301) 2022-07-22 XProtectPayloads (67) 2022-07-26 macOS 12.5 (12.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Run as an administrator account to see more information. End of report