EtreCheckPro version: 6.3.5 (6D022) Report generated: 2020-11-27 11:01:03 Download EtreCheckPro from https://etrecheck.com Runtime: 2:47 Performance: Excellent Problem: Computer is restarting Description: MacBook Pro 2012 non Retina freezes and then restarts. It always freezes when opening Aperture and Spotify, and will also randomly freeze when using other apps. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. Vintage hardware - This computer may be considered vintage. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (15-inch, Mid 2012) - Vintage! MacBook Pro Model: MacBookPro9,1 2.6 GHz Intel Core i7 (i7-3720QM) CPU: 4-core 16 GB RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 184 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1680 x 1050 NVIDIA GeForce GT 650M - VRAM: 1 GB Drives: disk0 - Samsung SSD 850 EVO 1TB 1.00 TB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - M**********n (APFS) (Shared - 738.28 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 71 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.53 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - M**********n 1000.00 GB (Shared - 738.28 GB used, 263.20 GB available, 258.84 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 1.07 GB used, 258.84 GB free) APFS Mount point: /private/var/vm Network: Interface en0: Ethernet Interface en4: iPhone Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 172.99 GB available Printer sharing: Enabled System Software: macOS Mojave 10.14.6 (18G6042) Time since boot: Less than an hour Notifications: Discord.app 3 notifications DaisyDisk.app 3 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist Executable: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager -launchedbylogin Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the legitimate list - probably OK Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist Plugin: ~/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin Preference Pane: /Library/PreferencePanes/Growl.prefPane Apps: 128 32-bit Applications: 25 32-bit apps Kernel Extensions: /Library/Application Support/Logitech.localized/Logitech Options.localized [Not Loaded] LogiMgrDriver.kext (Logitech Inc., 8.30.1 - SDK 10.13) /Library/Application Support/VirtualBox [Loaded] VBoxDrv.kext (Oracle America, Inc., 6.0.14) [Loaded] VBoxNetAdp.kext (Oracle America, Inc., 6.0.14) [Loaded] VBoxNetFlt.kext (Oracle America, Inc., 6.0.14) [Loaded] VBoxUSB.kext (Oracle America, Inc., 6.0.14) /Library/Extensions [Loaded] LogitechHIDDevices.kext (Logitech Inc., 3.9.6 - SDK 10.10) [Loaded] LogitechUnifying.kext (Logitech Inc., 1.3.6 - SDK 10.10) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 167 Apple tasks [Running] 117 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 183 Apple tasks [Running] 116 Apple tasks Launch Agents: [Running] com.Logitech.Control Center.Daemon.plist (Logitech Inc. - installed 2018-04-27) [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-04-20) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-03) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-10-08) [Loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff - installed 2020-04-29) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-22) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-22) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-06-24) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-21) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-21) [Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2020-09-08) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-11-10) [Running] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-11-26) [Running] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-11-26) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2020-04-29) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-10-08) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-22) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-10-31) [Loaded] com.daisydiskapp.DaisyDiskStandAlone.AdminHelper.plist (Software Ambience Corp. - installed 2020-11-26) [Running] com.edb.launchd.postgresql-12.plist (EnterpriseDB Corporation - installed 2020-05-24) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-10-21) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-11-10) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-03-12) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-08-12) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Other] com.oracle.oss.mysql.mysqld.plist (Oracle America, Inc. - installed 2017-09-13) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-11-20) [Running] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-11-26) [Loaded] de.appsolute.mampprohelper.plist (appsolute GmbH - installed 2019-01-29) [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2019-11-07) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2019-10-14) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-22) [Loaded] com.postgresapp.Postgres2LoginHelper.plist (Jakob Egger - installed 2020-10-14) [Not Loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2019-11-07) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2020-11-04) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] PhotoStreamAgent (App Store - installed 2018-04-06) Modern Login Item /Applications/Aperture.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Loaded] CloudLoginHelper (Linebreak SL - installed 2020-11-23) Modern Login Item /Applications/CloudApp.app/Contents/Library/LoginItems/CloudLoginHelper.app [Running] Evernote Helper (Evernote - installed 2019-12-10) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (Evernote - installed 2019-12-10) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Not Loaded] Launcher Disabler (App Store - installed 2020-11-23) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Loaded] OneDrive Launcher (App Store - installed 2020-11-23) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Slack Login Helper (App Store - installed 2020-10-29) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Loaded] StartUpHelper (Spotify - installed 2019-11-17) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] Workspaces-DevMate Helper (Apptorium - installed 2019-12-04) Modern Login Item /Applications/Workspaces.app/Contents/Library/LoginItems/Workspaces-DevMate Helper.app [Running] Android File Transfer Agent (Google, Inc. - installed 2017-11-01) Application ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app [Loaded] PostgresLoginHelper (Jakob Egger - installed 2020-09-24) Modern Login Item ~/Library/Caches/com.postgresapp.Postgres2/Sparkle/Postgres 91/Postgres.app/Contents/Library/LoginItems/PostgresLoginHelper.app [Loaded] com.adobe.SwitchBoard.monitor.plist (?) MachInit /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-11-04) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-10-08) AdobePDFViewer: 20.013.20064 (Adobe Systems, Inc. - installed 2020-11-04) User Internet Plug-ins: ZoomUsPlugIn: (? - installed 2020-06-24) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-20) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-10-14) AirPlay: 2.0 (Apple - installed 2020-10-14) AppleAVBAudio: 760.6 (Apple - installed 2019-09-20) BridgeAudioSP: 5.52 (Apple - installed 2020-11-20) iSightAudio: 7.7.3 (Apple - installed 2019-09-20) 3rd Party Preference Panes: Growl (? - installed 2020-04-29) Logitech Control Center (Logitech Inc. - installed 2018-09-12) MySQL (Oracle America, Inc. - installed 2017-09-13) Backup: Auto backup: Yes Volumes being backed up: M**********n: Disk size: 1000.00 GB - Disk used: 741.16 GB Destinations: T**********e [Local] (Last used) Total size: 4.00 TB Total number of backups: 22 Oldest backup: 2020-02-22 20:28:10 Last backup: 2020-11-25 11:19:04 4 local snapshots Oldest local snapshot: 2020-11-25 11:18:29 Last local snapshot: 2020-11-27 10:30:20 Performance: System Load: 2.09 (1 min ago) 2.16 (5 min ago) 1.69 (15 min ago) Nominal I/O speed: 11.57 MB/s File system: 18.75 seconds Write speed: 449 MB/s Read speed: 507 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 11 % Idle: 83 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) OneDrive 110.00 % (App Store) kernel_task 14.15 % (Apple) WindowServer 7.94 % (Apple) com.apple.WebKit.WebContent (3) 6.26 % (Apple) Safari 5.64 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) OneDrive 1.22 GB (App Store) EtreCheckPro 557 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (3) 309 MB (Apple) Adobe CEF Helper (Renderer) (3) 257 MB (Adobe Inc.) kernel_task 222 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 181 KB / 42 KB (Apple) TeamViewer_Service 76 KB / 50 KB (TeamViewer GmbH) CalendarAgent 27 KB / 3 KB (Apple) CommCenter 11 KB / 14 KB (Apple) apsd 5 KB / 13 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) OneDrive 53 (App Store) WindowServer 2 (Apple) launchd 1 (Apple) Safari 1 (Apple) hidd 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 6.09 GB Used RAM: 6.36 GB Cached files: 3.55 GB Available RAM: 9.64 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-10-29 Slack (4.10.3) 2020-10-29 Chanty (0.14.3) 2020-11-03 ARMDC Agent Installer (1.0.0) 2020-11-04 Adobe Acrobat Reader DC (20.013.20064) (20.013.20064) 2020-11-10 Adobe Flash Player 2020-11-10 Microsoft AutoUpdate (4.29.20110804) 2020-11-12 Safari (14.0.1) 2020-11-13 Microsoft Outlook (16.43.20110804) 2020-11-13 Microsoft Excel (16.43.20110804) 2020-11-13 Microsoft Word (16.43.20110804) 2020-11-14 MRTConfigData (1.72) 2020-11-14 XProtectPlistConfigData (2135) 2020-11-15 Microsoft PowerPoint (16.43.20110804) 2020-11-20 Security Update 2020-006 (10.14.6) 2020-11-23 OneDrive (20.169.0823) 2020-11-26 TeamViewer (15.12.4) 2020-11-26 DaisyDisk (4.12.1) Diagnostics Information (past 7-30 days): 2020-11-27 10:50:17 OneDrive.app - High CPU Use (7 times) Executable: /Applications/OneDrive.app 2020-11-27 10:49:13 bluetoothd - Crash (9 times) Executable: /usr/sbin/bluetoothd Details: dyld3 mode *** Terminating app due to uncaught exception 'NSRangeException', reas on: '*** -[_NSInlineData subdataWithRange:]: range {2, 6} exceeds data length 4' abort() called terminating with uncaught exception of type NSException 2020-11-27 09:40:04 Terminal.app - High CPU Use Executable: /Applications/Utilities/Terminal.app 2020-11-26 13:39:35 distnoted - High CPU Use Executable: /usr/sbin/distnoted 2020-11-25 17:54:09 com.apple.WebKit.WebContent - High CPU Use Executable: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2020-11-25 10:14:36 backupd - High CPU Use (2 times) Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2020-11-24 09:32:20 signpost_reporter - High CPU Use (3 times) Executable: /usr/libexec/signpost_reporter 2020-11-23 07:43:04 nsurlstoraged - High CPU Use Executable: /usr/libexec/nsurlstoraged 2020-11-21 23:21:15 LCCDaemon.app - Crash Executable: /Library/Application Support/Logitech.localized/*/LCCDaemon.app End of report