EtreCheckPro version: 6.3.1 (6D012) Report generated: 2020-09-25 14:48:03 Download EtreCheckPro from https://etrecheck.com Runtime: 10:06 Performance: Poor Problem: Computer is too slow Description: Mac OS 13.6. high Sierra take a long time to start and its very slow a nd I can not watch NETFLIX Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This machine has a hard drive that appears to be failing. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Low RAM - This machine has insufficient RAM. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Upgradeable hard drive - This machineâ s hard drive could be replaced with an SSD. This would dramatically improve your machineâ s performance. Out of RAM - This machine is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Vintage hardware - This machine may be considered vintage. 32-bit Apps - This machine has 32-bits apps will not work on current versions of the operating system. Hardware Information: MacBook (13-inch, Mid 2010) - Vintage! MacBook Model: MacBook7,1 2.40 GHz Intel Core 2 Duo (Duo) CPU: 2-core 2 RAM - Upgradeable BANK 0/DIMM0 - 1 GB DDR3 1067 BANK 1/DIMM0 - 1 GB DDR3 1067 Battery: Health = Normal - Cycle count = 677 Video Information: NVIDIA GeForce 320M - VRAM: 256 MB Color LCD 1280 x 800 Drives: disk0 - Hitachi HTS545025B9SA02 250.06 GB (Mechanical - 5400 RPM) Internal SATA 1.5 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - N******s (Journaled HFS+) 249.20 GB (46.40 GB used) disk0s3 - Recovery HD [Recovery] 650 MB Mounted Volumes: disk0s2 - N******s 249.20 GB (46.40 GB used, 203.66 GB available, 202.54 GB free) Journaled HFS+ Mount point: / Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n Interface en2: Bluetooth PAN iCloud Quota: 3.41 GB available System Software: macOS High Sierra 10.13.6 (17G14019) Time since boot: About an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.mackeeper.MacKeeperBannerNotificationService.plist Executable: /Applications/MacKeeper.app/Contents/Library/LaunchAgents/MacKeeperAgent.app/Contents/Library/LaunchAgents/MacKeeperBannerNotificationService.app/Contents/MacOS/MacKeeperBannerNotificationService Launchd: ~/Library/LaunchAgents/com.mackeeper.MacKeeperAgent.plist Executable: /Applications/MacKeeper.app/Contents/Library/LaunchAgents/MacKeeperAgent.app/Contents/MacOS/MacKeeperAgent Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.mackeeper.MacKeeperAlertNotificationService.plist Executable: /Applications/MacKeeper.app/Contents/Library/LaunchAgents/MacKeeperAgent.app/Contents/Library/LaunchAgents/MacKeeperAlertNotificationService.app/Contents/MacOS/MacKeeperAlertNotificationService Launchd: /Library/LaunchDaemons/com.mackeeper.AntiVirus.plist Executable: /Applications/MacKeeper.app/Contents/Library/LaunchDaemons/AntiVirus.app/Contents/MacOS/AntiVirus '/Library/Application Support/MacKeeper/AVDaemon Support' 3.3.2 generation3 Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin 32-bit Applications: 31 32-bit apps System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 171 Apple tasks [Running] 76 Apple tasks [Killed] 31 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 189 Apple tasks [Running] 80 Apple tasks [Killed] 29 Apple tasks Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-08-25) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-07-10) [Other] com.mackeeper.AntiVirus.plist (? 4142c8d3 - installed 2020-09-23) [Running] com.mackeeper.MacKeeper.MCTrackerDaemon.plist (KROMTECH ALLIANCE CORP. - installed 2020-09-14) [Loaded] com.mackeeper.MacKeeper.MacKeeperPrivilegedHelper.plist (KROMTECH ALLIANCE CORP. - installed 2020-09-14) [Running] com.mackeeper.MacKeeper.plugin.AntiTheft.daemon.plist (KROMTECH ALLIANCE CORP. - installed 2019-09-18) [Loaded] com.mackeeper.MacKeeperPrivilegedHelper.plist (KROMTECH ALLIANCE CORP. - installed 2020-09-23) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-11-19) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-09-22) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-09-22) [Other] com.mackeeper.MacKeeperAgent.plist (? 0 - installed 2020-09-23) [Loaded] com.mackeeper.MacKeeperAlertNotificationService.plist (? 0 - installed 2020-09-23) [Loaded] com.mackeeper.MacKeeperBannerNotificationService.plist (? 0 - installed 2020-09-23) User Login Items: [Running] MegaBackupAgent (MegaBackup Corp. - installed 2016-07-31) Modern Login Item /Applications/MegaBackup.app/Contents/Library/LoginItems/MegaBackupAgent.app Internet Plug-ins: Silverlight: 5.1.50901.0 (? - installed 2020-09-24) FlashPlayer-10.6: 32.0.0.433 (? - installed 2020-09-14) PepperFlashPlayer: 32.0.0.433 (Adobe Inc. - installed 2020-09-23) Flash Player: 32.0.0.433 (? - installed 2020-09-14) SharePointBrowserPlugin: 14.7.2 (? - installed 2017-04-07) Audio Plug-ins: BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2020-09-23) iSightAudio: 7.7.3 (Apple - installed 2020-09-23) AirPlay: 2.0 (Apple - installed 2020-09-23) AppleAVBAudio: 683.1 (Apple - installed 2020-09-23) BridgeAudioSP: 4.69.2 (Apple - installed 2020-09-23) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-09-23) Safari Extensions: Norton Safe Web (App Store - installed 2020-09-24) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-08-25) Backup: Time Machine Not Configured! Performance: System Load: 1.42 (1 min ago) 1.32 (5 min ago) 1.32 (15 min ago) Nominal I/O speed: 2.74 MB/s File system: 121.00 seconds (timed out) Write speed: 33 MB/s Read speed: 45 MB/s CPU Usage Snapshot: Type Overall System: 22 % User: 28 % Idle: 50 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 40.22 % (Apple) kernel_task 15.86 % (Apple) EtreCheckPro 15.18 % (Etresoft, Inc.) PowerChime 6.00 % (Apple) WindowServer 5.94 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) kernel_task 336 MB (Apple) system_profiler (2) 269 MB (Apple) com.apple.WebKit.WebContent (4) 118 MB (Apple) EtreCheckPro 83 MB (Etresoft, Inc.) soagent 30 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 70 KB / 29 KB (Apple) apsd 13 KB / 21 KB (Apple) AddressBookSourceSync 12 KB / 6 KB (Apple) netbiosd 810 B / 558 B (Apple) SystemUIServer 0 B / 128 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) system_profiler (2) 18 (Apple) trustd (2) 9 (Apple) WindowServer 2 (Apple) ocspd 1 (Apple) xpcproxy 0 (?) Virtual Memory Information: Physical RAM: 2 GB Free RAM: 16 MB Used RAM: 1.69 GB Cached files: 298 MB Available RAM: 314 MB Swap Used: 10 MB Software Installs (past 30 days): Install Date Name (Version) 2020-09-14 Adobe Flash Player (32.0.0.433) 2020-09-21 Kombinerad Mac OS X-uppdatering (1.0.1.1306847324) 2020-09-22 OS X 2020-09-22 macOS High Sierra (13.6.02) 2020-09-22 SU_TITLE (10.13.6.1.1.1544783150) 2020-09-23 Uppdatering för enhetsstöd i iTunes ( ) 2020-09-23 Safari (13.1.2) 2020-09-23 iTunes (12.8.2) 2020-09-23 Säkerhetsuppdatering 2020-004 (10.13.6) 2020-09-23 Adobe Pepper Flash Player (32.0.0.433) 2020-09-24 CompatibilityNotificationData (1.0.5) 2020-09-24 MRTConfigData (1.66) 2020-09-24 XProtectPlistConfigData (2131) 2020-09-24 SpeechRecognitionCoreLanguage_sv_SE (2.0.1) 2020-09-24 Gatekeeper Configuration Data (181) 2020-09-24 Voice Update - Tilde (1.3.1) 2020-09-24 Microsoft Silverlight Internet Browser Plugin (5.1.50901.0) 2020-09-24 Norton Safe Web (1.1.5) Clean up: ~/Library/LaunchAgents/com.mackeeper.MacKeeperAgent.plist /Applications/MacKeeper.app/Contents/Library/LaunchAgents/MacKeeperAgent.app/Contents/MacOS/MacKeeperAgent Executable not found /Library/LaunchDaemons/com.mackeeper.AntiVirus.plist /Applications/MacKeeper.app/Contents/Library/LaunchDaemons/AntiVirus.app/Contents/MacOS/AntiVirus Executable not found Diagnostics Information (past 7-30 days): End of report