EtreCheck version: 5.6.4 (5222) Report generated: 2020-12-04 09:50:02 Download EtreCheck from https://etrecheck.com Runtime: 9:54 Performance: Poor Sandbox: Enabled Full drive access: Enabled Problem: Computer is too slow Description: Seems especially slow starting new processes. E.g., I just started Con tacts. It took maybe 20+ seconds before it opened for use. Beach ball appears on and off during starting. Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This computer has a hard drive that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: Mac mini (Late 2014) Mac mini Model: Macmini7,1 1.4 GHz Intel Core i5 (i5-4260U) CPU: 2-core 4 RAM - Not upgradeable BANK 0/DIMM0 - 2 GB DDR3 1600 BANK 1/DIMM0 - 2 GB DDR3 1600 Video Information: Intel HD Graphics 5000 - VRAM: 1536 MB Cinema 1680 x 1050 Drives: disk0 - APPLE HDD HTS545050A7E362 500.11 GB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 499.90 GB disk1 [APFS Virtual drive] 499.90 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 65.76 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) Mounted Volumes: disk1s1 - Macintosh HD 499.90 GB (Shared - 65.76 GB used, 446.37 GB available, 430.20 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 499.90 GB (Shared - 3.22 GB used, 430.20 GB free) APFS Mount point: /private/var/vm disk2s2 - T******************s 1.90 TB (864.32 GB used, 1.03 TB free) Mac OS Extended (Case-sensitive, Journaled) Disk Image Mount point: /Volumes/T******************s Network: Interface en1: AirPort 802.11 a/b/g/n/ac Interface en0: Ethernet Interface en6: Bluetooth PAN 2 Interface en4: Ethernet Adaptor (en2) Interface en5: Ethernet Adaptor (en3) Interface en7: iPhone Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G6042) Time since boot: About a day Notifications: EtreCheck.app 2 notifications Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Sophos Unsigned Files: Launchd: ~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist Executable: /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyncClient --sync com.apple.Safari --entitynames com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder Details: Exact match found in the legitimate list - probably OK 32-bit Applications: 36 32-bit apps Kernel Extensions: /Library/Extensions SophosFileProtection.kext (9.9.4 - SDK 10.14) SophosWebProtection.kext (9.9.4 - SDK 10.14) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 182 Apple tasks [Running] 102 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 193 Apple tasks [Running] 105 Apple tasks Launch Agents: [Not Loaded] com.oracle.java.Java-Updater.plist (? 0 - installed ) [Running] com.sophos.agent.plist (Sophos - installed 2019-11-15) [Running] com.sophos.home.ui.plist (Sophos - installed 2020-11-27) Launch Daemons: [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-10-31) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Running] com.sophos.common.servicemanager.plist (Sophos - installed 2019-12-09) User Launch Agents: [Other] com.adobe.ARM.***.plist (? 0 - installed ) [Loaded] com.apple.SafariBookmarksSyncer.plist (? 0 - installed ) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-14) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2020-12-03) User Login Items: [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-18) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Running] HP Device Monitor (HP Inc. - installed 2017-11-01) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-11-01) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-21) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-11-07) AirPlay: 2.0 (Apple - installed 2020-11-07) AppleAVBAudio: 760.6 (Apple - installed 2019-08-18) BridgeAudioSP: 5.52 (Apple - installed 2020-11-21) iSightAudio: 7.7.3 (Apple - installed 2019-08-18) Backup: Skip System Files: Yes Mobile backups: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 499.90 GB - Disk used: 69.70 GB Destinations: Data [Network] (Last used) Total size: 1.90 TB Total number of backups: 46 Oldest backup: 2020-07-30 13:24:13 Last backup: 2020-12-04 09:24:20 8 local snapshots Oldest local snapshot: 2020-12-03 17:35:47 Last local snapshot: 2020-12-04 09:12:54 Performance: System Load: 1.33 (1 min ago) 1.26 (5 min ago) 1.22 (15 min ago) Nominal I/O speed: 0.82 MB/s File system: 151.36 seconds (timed out) Write speed: 39 MB/s Read speed: 66 MB/s CPU Usage Snapshot: Type Overall System: 9 % User: 9 % Idle: 81 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 57.28 % (?) EtreCheck 8.29 % (App Store) trustd 5.16 % (Apple) Activity Monitor 1.92 % (Apple) suggestd 1.72 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 350 MB (App Store) Contacts 66 MB (Apple) Mail 61 MB (Apple) AppleSpell 54 MB (Apple) Safari 46 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 22.62 GB / 5.43 GB (?) SystemUIServer 0 B / 88 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) mediaremoteagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 19 MB Used RAM: 3.25 GB Cached files: 750 MB Available RAM: 769 MB Swap Used: 56 MB Software Installs (past 30 days): Install Date Name (Version) 2020-11-07 macOS Supplemental Update (10.14.6) 2020-11-07 Security Update 2020-005 (10.14.6) 2020-11-13 MRTConfigData (1.72) 2020-11-21 Security Update 2020-006 (10.14.6) 2020-11-24 Safari (14.0.1) 2020-11-29 Zoom (5.4.58887.1115) 2020-12-03 EtreCheck (5.6.4) 2020-12-04 XProtectPlistConfigData (2136) Clean up: ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader 8/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found Diagnostics Information (past 7-30 days): 2020-12-04 09:11:38 backupd High CPU Use (3 times) Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2020-12-03 22:51:10 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2020-11-28 14:23:12 signpost_reporter High CPU Use (2 times) Executable: /usr/libexec/signpost_reporter End of report