EtreCheck version: 6.1.9 (6B057) Report generated: 2020-01-16 20:32:32 Download EtreCheck from https://etrecheck.com Runtime: 15:35 Performance: Poor Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This machine has a hard drive that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Upgradeable hard drive - This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance. Upgradeable RAM - This machine has upgradeable RAM that would help its performance. High battery cycle count - Your battery may be losing capacity. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (13-inch, Mid 2012) MacBook Pro Model: MacBookPro9,2 1 2,5 GHz Dual-Core Intel Core i5 (i5-3210M) CPU: 2-core 6 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1067 BANK 1/DIMM0 - 2 GB DDR3 1067 Battery: Health = Normal - Cycle count = 975 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1280 x 800 Drives: disk0 - APPLE HDD HTS545050A7E362 500.11 GB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 499.90 GB disk1 [APFS Virtual drive] 499.90 GB (Shared by 5 volumes) disk1s1 - M*****************i (APFS) [APFS Virtual drive] (Shared - 315.11 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 25 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 525 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 10.88 GB used) Mounted Volumes: disk1s1 - M*****************i [APFS Virtual drive] 499.90 GB (Shared - 315.11 GB used, 182.18 GB available, 169.59 GB free) APFS Mount point: /System/Volumes/Data Decrypting: 24% done disk1s4 - VM [APFS VM] 499.90 GB (Shared - 3.22 GB used, 169.59 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 499.90 GB (Shared - 10.88 GB used, 182.18 GB available, 169.59 GB free) APFS Mount point: / Decrypting: 24% done Read-only: Yes Network: Interface usbmodem1410: MT65xx Preloader Interface en0: Ethernet Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Status: 10 pending files System Software: macOS Catalina 10.15.2 (19C57) Time since boot: About an hour Configuration Files: /etc/hosts - Count: 20 Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchAgents/net.culater.SIMBL.Agent.plist Executable: /Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app/Contents/MacOS/SIMBL Agent Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/Resources/setupServer.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/org.chromium.chromoting.plist Executable: /Library/PrivilegedHelperTools/org.chromium.chromoting.me2me.sh --run-from-launchd Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.uninstall.plist Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh Details: Exact match found in the whitelist - probably OK Login Item: /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app 32-bit Applications: 74 32-bit apps Kernel Extensions: /Applications/Boom 2.app [Loaded] Boom2Device.kext (Global Delight Technologies Pvt. Ltd, 1.2 - SDK 10.10) /Applications/Smart Switch/SmartSwitch.app [Not Loaded] ssudmdmcontrol.kext (DEVGURU Co., Ltd., 1.4.48 - SDK 10.6) [Not Loaded] ssudmdmdata.kext (DEVGURU Co., Ltd., 1.4.48 - SDK 10.6) [Not Loaded] ssuddrv.kext (DEVGURU Co., Ltd., 1.4.48 - SDK 10.6) [Not Loaded] ssudmtp.kext (DEVGURU Co., Ltd., 1.4.48 - SDK 10.5) [Not Loaded] ssudserial.kext (DEVGURU Co., Ltd., 1.4.48 - SDK 10.6) [Not Loaded] ssdumdrv.kext (Samsung Electronics, 1.3) /Applications/Toast 9 Titanium/Toast Titanium.app [Not Loaded] ElgatoSCMCardBusDVBT.kext (1.1) [Not Loaded] RoxioBluRaySupport.kext (1.1.6) [Not Loaded] TDIXController.kext (1.7) /Applications/Wondershare Filmora9.app [Not Loaded] SystemAudioRecorder.kext (Wondershare Software Co., Ltd, 1.1.0 - SDK 10.6) /Applications/eqMac2.app [Loaded] eqMac2Driver.kext (Romans Kisils, 2.0 - SDK 10.13) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 181 Apple tasks [Running] 113 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 181 Apple tasks [Running] 119 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-11-08) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-11) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-11) [Loaded] net.culater.SIMBL.Agent.plist (? 850e6250 - installed 2018-01-14) [Running] org.chromium.chromoting.plist (? 81572da9 - installed 2001-01-01) Launch Daemons: [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-12-11) [Loaded] com.malwarebytes.MBAMHelperTool.plist (Malwarebytes Corporation - installed 2017-09-29) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-11-08) [Other] com.aimersoft.iMusicHelper.plist (WonBo Technology Co., Ltd - installed 2019-06-24) [Loaded] com.cisco.videoguard10.plist (? 0 - installed 2019-12-05) [Loaded] com.cisco.videoguard10.uninstall.plist (? 0 - installed 2019-12-05) [Other] com.cisco.videoguardmonitor.plist (? 0 - installed 2019-12-05) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22) [Not Loaded] org.hola.vpn.plist (Apple - installed 2019-12-05) User Login Items: [Not Loaded] Boom2Daemon (Global Delight Technologies Pvt. Ltd - installed 2018-02-21) Modern Login Item /Applications/Boom 2.app/Contents/Library/LoginItems/Boom2Daemon.app [Running] goproapp.devicedetection (? - installed 2019-07-19) Modern Login Item /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app [Not Loaded] Launcher Disabler (App Store - installed 2020-01-13) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2020-01-13) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] StartUpHelper (Spotify - installed 2019-07-02) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Running] eqMac2Helper (Romans Kisils - installed 2017-12-02) Application /Applications/eqMac2.app/Contents/Resources/eqMac2Helper.app [Running] fuspredownloader (Samsung Electronics - installed 2020-01-14) Application ~/Library/Application Support/.FUS/fuspredownloader.app [Running] Android File Transfer Agent (Google, Inc. - installed 2018-10-17) Application ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app [Running] iMusic Helper (WonBo Technology Co., Ltd - installed 2018-12-21) Application ~/Library/Application Support/iMusic/iMusic Helper.app Internet Plug-ins: SharePointBrowserPlugin: 14.1.0 (? - installed 2017-10-31) AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2017-11-08) Time Machine: Time Machine information not available without Full Drive Access. 20 local snapshots Oldest local snapshot: 2020-01-13 18:16:10 Last local snapshot: 2020-01-14 15:15:48 Performance: System Load: 1.51 (1 min ago) 1.71 (5 min ago) 1.65 (15 min ago) Nominal I/O speed: 8.42 MB/s File system: 63.62 seconds Write speed: 33 MB/s Read speed: 31 MB/s CPU Usage Snapshot: Type Overall System 6 % User 7 % Idle 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) ReportCrash (2) 19.22 % (Apple) WindowServer 10.94 % (Apple) mdworker (4) 8.10 % (Apple) EtreCheckPro 7.40 % (Etresoft, Inc.) kernel_task 5.84 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 537 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (5) 470 MB (Apple) MTLCompilerService (14) 390 MB (Apple) Spotify Helper (3) 248 MB (Spotify) mdworker_shared (18) 203 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Spotify 2 MB / 123 KB (Spotify) mDNSResponder 45 KB / 19 KB (Apple) remoting_me2me_host 22 KB / 7 KB (Google, Inc.) netbiosd 11 KB / 3 KB (Apple) apsd 4 KB / 7 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) ReportCrash (2) 3 (Apple) Spotify 1 (Spotify) parsec-fbf 0 (?) coresymbolicationd 0 (Apple) Virtual Memory Information: Physical RAM: 6 GB Free RAM: 180 MB Used RAM: 4.37 GB Cached files: 1.45 GB Available RAM: 1.63 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-01-13 XProtectPlistConfigData (2111) 2020-01-13 MRTConfigData (1.52) 2020-01-13 eID Middleware (4.4.6) 2020-01-13 Movie Edit-Video Editor Video (3.6.8) 2020-01-13 OneDrive (19.192.0926) 2020-01-13 Total Video Converter Lite (3.6.7) 2020-01-14 McDroid (2019.5) 2020-01-14 Smart Switch Mac (4.3) 2020-01-14 Movie Edit Pro - Video Editor (3.8.4) Diagnostics Information (past 7-30 days): 2020-01-16 20:11:07 Malwarebytes Anti-Malware.app - Crash (2 times) Executable: /Applications/Malwarebytes Anti-Malware.app Details: *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: 'encodeDataAt:ofObjCType: unencodable type (^{Authorizat ionOpaqueRef=})' abort() called terminating with uncaught exception of type NSException 2020-01-16 18:42:37 locationd - Crash Executable: /usr/libexec/locationd Details: dyld3 mode 2020-01-16 12:56:46 SIMBL Agent.app - Crash (18 times) Executable: /Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app Details: dyld: launch, running initializers /usr/lib/libSystem.B.dylib Objective-C garbage collection is no longer supported. 2020-01-15 01:32:45 DiskImageMounter.app - High CPU Use (2 times) Executable: /System/Library/CoreServices/DiskImageMounter.app 2020-01-15 00:24:58 BitLord.app - Crash Executable: /Applications/BitLord.app Details: dyld: launch, running initializers /usr/lib/libSystem.B.dylib Objective-C garbage collection is no longer supported. 2020-01-14 19:34:11 Movie Edit-Video Editor Video.app - High CPU Use (3 times) Executable: /Applications/Movie Edit-Video Editor Video.app 2020-01-14 16:58:31 Android File Transfer.app - Hang Executable: /Applications/Android File Transfer.app End of report