Sophiaâ s MacBook Air 2023-07-09 EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-07-09 10:09:14 Download EtreCheckPro from https://etrecheck.com Runtime: 23:40 Performance: Poor Problem: Computer is too slow Description: accountsd is eatting up CPU Major Issues: Anything that appears on this list needs immediate attention. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvem ent. SSD too slow - SSD is showing poor performance. No Time Machine backup - Time Machine backup not found. Runaway user process - A user process is using a large percentage of your CPU. Limited permissions - More information may be available with Full Disk Access. Hardware Information: MacBook Air (Retina, 13-inch, 2018) Status: Supported MacBook Air Model: MacBookAir8,1 1.6 GHz Dual-Core Intel Core i5 (i5-8210Y) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 312 Video Information: Intel UHD Graphics 617 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0128M 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 121.02 GB disk1 [APFS Virtual drive] 121.02 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (9.06 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.06 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (1.87 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk1s4 - VM (APFS) [APFS VM] (20 KB used) disk1s5 - Macintosh HD - Data (APFS) [APFS Virtual drive] (7.19 GB used) disk1s6 - Update (APFS) (10 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Page 1 Sophiaâ s MacBook Air 2023-07-09 Used: 9.06 GB Shared values Size: 121.02 GB Free: 101.62 GB Available: 102.23 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 1.87 GB Shared values Size: 121.02 GB Free: 101.62 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 121.02 GB Free: 101.62 GB disk1s5 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 7.19 GB Shared values Size: 121.02 GB Free: 101.62 GB Available: 102.23 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 10 MB Shared values Size: 121.02 GB Free: 101.62 GB Network: Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac System Software: macOS Ventura 13.4.1 (22F82) Time since boot: Less than an hour Notifications: EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Page 2 Sophiaâ s MacBook Air 2023-07-09 Antivirus software: Apple Applications: 421 apps 4 x86-only apps 2 unsigned apps System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 216 Apple tasks [Running] 132 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 23 Apple tasks [Loaded] 227 Apple tasks [Running] 147 Apple tasks User Launch Agents: [Loaded] com.grammarly.ProjectLlama.cleanup.plist (Grammarly, Inc - installed 2023-07-06) Command: ~/Library/Application Support/com.grammarly.ProjectLlama/GRLoginHelper.app/Contents/MacOS/GRL oginHelper cleanup User Login Items: [Loaded] GRLoginHelper (Grammarly, Inc - installed 2023-07-05) Modern Login Item /Applications/Grammarly Desktop.app/Contents/Library/LoginItems/GRLoginHelper.app App Extensions: Safari extensions: Grammarly for Safari - /Applications/Grammarly for Safari.app safariext - /Applications/LastPass.app QuickLook Previews: EtreCheckQuickLook - ~/Desktop/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Backup: Time Machine Not Configured! Performance: System Load: 932.75 (1 min ago) 675.74 (5 min ago) 314.45 (15 min ago) Nominal I/O usage: 10.92 MB/s File system: 120.45 seconds (timed out) Write speed: 479 MB/s Read speed: 740 MB/s CPU Usage Snapshot: Type Overall System: 18 % User: 77 % Idle: 5 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) accountsd 119.40 % (Apple) EtreCheckPro 19.06 % (Etresoft, Inc.) Page 3 Sophiaâ s MacBook Air 2023-07-09 Contacts 18.20 % (Apple) InternetAccountsSettingsExtension 17.86 % (Apple) AppleIDSettings 16.74 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) distnoted (14) 444 MB (Apple) accountsd 284 MB (Apple) kernel_task 225 MB (Apple) Contacts 180 MB (Apple) EtreCheckPro 155 MB (Etresoft, Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) corespeechd 3 KB / 15 MB (Apple) apsd 28 KB / 943 KB (Apple) mDNSResponder 307 KB / 76 KB (Apple) com.apple.iCloudHelper 92 KB / 28 KB (Apple) Mail 32 KB / 11 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) accountsd 55 (Apple) InternetAccountsSettingsExtension 8 (Apple) cdpd 8 (Apple) cloudd (2) 7 (Apple) Contacts 6 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 15 MB Used RAM: 5.89 GB Cached files: 2.10 GB Available RAM: 2.11 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-07-05 macOS 13.4.1 (13.4.1) 2023-07-05 LastPass (4.117.0) 2023-07-06 MRTConfigData (1.93) 2023-07-06 XProtectPayloads (101) 2023-07-06 Grammarly for Safari (9.66) 2023-07-07 XProtectPlistConfigData (2169) Diagnostics Information (past 7-30 days): 2023-07-08 09:24:26 com.apple.WebKit.WebContent - High CPU Use Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C***** *s/M***S/c*************************t 2023-07-07 20:17:56 identityservicesd.app - High CPU Use Executable: /System/Library/PrivateFrameworks/IDS.framework/identityservicesd.app 2023-07-07 20:02:07 AppleIDSettings - High CPU Use Executable: /System/Library/ExtensionKit/Extensions/AppleIDSettings.appex/Contents/MacOS/AppleIDSettings Page 4 Sophiaâ s MacBook Air 2023-07-09 2023-07-06 06:20:03 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-07-06-06 2003.ips - Crash (2 times) 2023-07-06 05:55:04 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-07-06-05 5504.ips - Crash (2 times) 2023-07-06 05:33:23 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-07-06-05 3323.ips - Crash (2 times) 2023-07-06 05:32:44 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-07-06-05 3244.ips - Crash (2 times) 2023-07-06 05:32:28 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-07-06-05 3228.ips - Crash (2 times) 2023-07-05 23:38:13 TrustedPeersHelper - Crash (2 times) Executable: /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/TrustedPeersHelper.xpc/Co ntents/MacOS/TrustedPeersHelper End of report Page 5