EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-03-30 12:52:22 Download EtreCheckPro from https://etrecheck.com Runtime: 3:42 Performance: Good Problem: Other problem Description: apple bluetooth keyboard, group of 8 keys not working Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Vintage hardware - This computer may be considered vintage. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (27-inch, Late 2013) - Vintage! iMac Model: iMac14,2 3.2 GHz Quad-Core Intel Core i5 (i5-4570) CPU: 4-core 24 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 BANK 0/DIMM1 - 4 GB DDR3 1600 BANK 1/DIMM1 - 8 GB DDR3 1600 Video Information: NVIDIA GeForce GT 755M - VRAM: 1 GB iMac 2560 x 1440 Drives: disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes) disk2s1 - M***** - Data (APFS) [APFS Virtual drive] (Shared - 931.98 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 81 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 526 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 - M***S (APFS) (Shared - 11.17 GB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes) disk2s1 - M***** - Data (APFS) [APFS Virtual drive] (Shared - 931.98 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 81 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 526 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 - M***S (APFS) (Shared - 11.17 GB used) Mounted Volumes: disk2s1 - M***** - Data [APFS Virtual drive] 1.12 TB (Shared - 931.98 GB used, 198.85 GB available, 168.49 GB free) APFS Mount point: /System/Volumes/Data Fusion drive disk2s4 - VM [APFS VM] 1.12 TB (Shared - 1 MB used, 168.49 GB free) APFS Mount point: /private/var/vm Fusion drive disk2s5 - M***S 1.12 TB (Shared - 11.17 GB used, 198.85 GB available, 168.49 GB free) APFS Mount point: / Fusion drive Read-only: Yes Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone Interface en4: Bluetooth PAN iCloud Quota: 20.03 GB available File sharing: Enabled Printer sharing: Enabled Remote login: Enabled System Software: macOS Catalina 10.15.7 (19H1323) Time since boot: About an hour Configuration Files: /etc/hosts - Count: 15 Notifications: Messenger.app one notification Safari.app 33 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Automatic Updates: Disabled Security Updates: Disabled Antivirus software: None! File sharing: Enabled Printer sharing: Enabled Remote login: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.sharpcast.xfsmond.plist Executable: /Library/Application Support/SugarSync/scxfsmond -log error -launchd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist Executable: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager -launchedbylogin Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.visicom.ManyCam.VideoDevice.daemon.plist Executable: /Library/CoreMediaIO/Plug-Ins/DAL/ManyCamVideoDeviceCMIO.plugin/Contents/Resources/ManyCamVideoDeviceDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the legitimate list - probably OK Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist Preference Pane: ~/Library/PreferencePanes/RemoteTap.prefPane Preference Pane: /Library/PreferencePanes/YAMAHA-USBMIDIPatch.prefPane Apps: 25 Old Applications: 93 x86-only apps Kernel Extensions: /Library/Application Support/Citrix Receiver [Not Loaded] CitrixGUSB.kext - com.citrix.kext.gusb (19.1.0 - SDK 10.9) /Library/Extensions [Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (2.0b2 - SDK 10.10) [Not Loaded] M-AudioFastTrackC400.kext - com.avid.usb.fasttrackc400.driver (M-Audio Fast Track C400 1.2.3 - SDK 10.7) [Not Loaded] EyeTVAfaTechHidBlock.kext - com.elgato.driver.DontMatchAfaTech (1.1) [Not Loaded] EyeTVCinergy450AudioBlock.kext - com.elgato.driver.DontMatchCinergy450 (1.1) [Not Loaded] EyeTVCinergyXSAudioBlock.kext - com.elgato.driver.DontMatchCinergyXS (1.1) [Not Loaded] EyeTVEmpiaAudioBlock.kext - com.elgato.driver.DontMatchEmpia (1.1) [Not Loaded] EyeTVVoyagerAudioBlock.kext - com.elgato.driver.DontMatchVoyager (1.1) [Not Loaded] hp_io_printerclassdriver_enabler.kext - com.hp.hpio.hp-io-printerclassdriver-enabler (19.28.0 - SDK 10.13) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.30.0 - SDK 10.13) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] lgandroid_mdmcontrol.kext - com.lge.driver.LGAndroidmdmcontrol (5.2 - SDK 10.9) [Not Loaded] lgandroid_mdmdata.kext - com.lge.driver.LGAndroidmdmdata (5.2 - SDK 10.9) [Not Loaded] lgandroid_ndiscontrol.kext - com.lge.driver.LGAndroidndiscontrol (5.2 - SDK 10.9) [Not Loaded] lgandroid_ndisdata.kext - com.lge.driver.LGAndroidndisdata (5.2 - SDK 10.9) [Not Loaded] lgandroid_rndis.kext - com.lge.driver.LGAndroidrndis (5.2 - SDK 10.9) [Not Loaded] lgandroid_serial.kext - com.lge.driver.LGAndroidserial (5.2 - SDK 10.9) [Not Loaded] lgandroid_usbbus.kext - com.lge.driver.LGAndroidusbbus (5.2 - SDK 10.9) [Not Loaded] PACESupportFamily.kext - com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Not Loaded] SONYDeviceType03.kext - com.sony.driver.dsccamDeviceInfo00 (1.3.0.07310 - SDK 10.7) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 32 Apple tasks [Loaded] 184 Apple tasks [Running] 120 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 168 Apple tasks [Running] 129 Apple tasks Launch Daemons: [Other] PACESupport.plist (? ab6b5614 - installed 2021-09-23) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-06) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-06) [Loaded] com.adobe.SwitchBoard.plist (? 856489a3 - installed 2021-09-23) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2021-09-23) [Loaded] com.avid.bsd.shoetoolv120.plist (Avid Technology Inc - installed 2021-09-23) [Running] com.avid.hub.service.plist (Avid Technology Inc - installed 2021-09-23) [Running] com.avid.transport.client.plist (Avid Technology Inc - installed 2021-09-23) [Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2021-09-23) [Other] com.elgato.EyeConnect.plist (? 17b2e577 - installed 2021-09-23) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-09-23) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2021-09-23) [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2021-09-23) [Loaded] com.rogueamoeba.acetool.plist (Rogue Amoeba Software, LLC - installed 2021-09-23) [Loaded] com.sharpcast.xfsmond.plist (? 61d91d81 - installed 2021-09-23) [Running] com.softube.installerdaemon.helper.plist (Softube AB - installed 2021-09-23) [Loaded] com.sugarsync.Helper.plist (SugarSync, Inc. - installed 2021-09-23) [Running] com.visicom.ManyCam.VideoDevice.daemon.plist (? 425f8635 - installed 2021-09-23) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2021-09-23) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-06) [Other] com.adobe.CS5ServiceManager.plist (? 40cdc1ff - installed 2021-09-23) [Other] com.avid.fasttrackc400.helper.plist (Avid Technology Inc - installed 2021-09-23) [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2021-09-23) [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2021-09-23) [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2021-09-23) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-09-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-09-23) [Loaded] com.paceap.eden.licensed.agent.plist (PACE Anti-Piracy, Inc. - installed 2021-09-23) [Other] com.sony.SonyAutoLauncher.agent.plist (? a756a1bd - installed 2021-09-23) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2021-09-23) [Other] com.adobe.ARM.***.plist (? 0 - installed 2014-11-17) [Other] com.amazon.music.plist (? 0 - installed 2017-11-21) [Not Loaded] com.amazon.music.startup.plist (? 0 - installed 2017-12-07) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-02-15) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2022-03-30) [Running] com.hp.productresearch.plist (HP Inc. - installed 2022-03-30) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-11-03) [Loaded] uk.co.markallan.clamxav.freshclam.plist (App Store - installed 2018-01-18) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2022-03-28) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] Evernote Login Helper (App Store - installed 2021-09-23) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/Evernote Login Helper.app [Not Loaded] loginItem (App Store - installed 2021-09-23) Modern Login Item /Applications/Flick for Netflix.app/Contents/Library/LoginItems/loginItem.app [Not Loaded] GetPlainTextHelper (App Store - installed 2021-09-23) Modern Login Item /Applications/Get Plain Text.app/Contents/Library/LoginItems/GetPlainTextHelper.app [Running] Google Chrome (Google LLC - installed 2021-09-23) Application /Applications/Google Chrome.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2021-06-10) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HPPSDrMonitor.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Running] Magnet (App Store - installed 2021-09-23) Application /Applications/Magnet.app [Loaded] Messenger Login Helper (Facebook, Inc. - installed 2022-03-29) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Not Loaded] ProtonVPNStarter (ProtonVPN AG - installed 2021-09-23) Modern Login Item /Applications/ProtonVPN.app/Contents/Library/LoginItems/ProtonVPNStarter.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-09-23) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] appflixprohelper (App Store - installed 2021-09-23) Modern Login Item /Applications/Streaming.app/Contents/Library/LoginItems/appflixprohelper.app [Not Loaded] WallpapersLauncher (App Store - installed 2021-09-23) Modern Login Item /Applications/Unsplash Wallpapers.app/Contents/Library/LoginItems/WallpapersLauncher.app [Not Loaded] WeatherDockFreeHelper (App Store - installed 2021-09-23) Modern Login Item /Applications/Weather Dock free.app/Contents/Library/LoginItems/WeatherDockFreeHelper.app [Not Loaded] LivingWeatherHDHelper (App Store - installed 2021-09-23) Modern Login Item /Applications/Weather HD Live.app/Contents/Library/LoginItems/LivingWeatherHDHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2021-09-23) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] wifispeedautulogin (App Store - installed 2021-09-23) Modern Login Item /Applications/wifispeed.app/Contents/Library/LoginItems/wifispeedautulogin.app [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2021-09-23) Modern Login Item /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app [Running] HP Device Monitor (HP Inc. - installed 2021-09-23) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Running] HP Product Research (HP Inc. - installed 2019-09-15) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2019-09-15) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app [Loaded] com.adobe.SwitchBoard.monitor.plist (?) MachInit /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist Internet Plug-ins: CitrixICAClientPlugIn: 19.1.0 (Citrix Systems, Inc. - installed 2021-09-23) Audio Plug-ins: ACE: 11.7.1 (Rogue Amoeba Software, LLC - installed 2021-07-22) ManyCamAudioDevice: 4.6.0.8 (Visicom Media Inc. - installed 2017-04-18) AirBeamTVAudio: 2.2 (AirBeamTV BV - installed 2018-11-02) CoreMediaIO Plug-ins: ManyCamVideoDeviceCMIO: 4.6.0.8 (Visicom Media Inc. - installed 2021-09-23) Safari Extensions: Privacy Dashboard (App Store - installed 2021-11-03) Privacy Protection (App Store - installed 2021-11-03) 3rd Party Preference Panes: FUSE for macOS (Benjamin Fleischer - installed 2021-09-23) RemoteTap (? - installed 2021-09-23) YAMAHA-USBMIDIPatch (? - installed 2021-09-23) Backup: Skip System Files: No Mobile backups: No Auto backup: No Volumes being backed up: M***S: Disk size: 1.12 TB - Disk used: 952.63 GB Destinations: h***********r [Local] (Last used) Total size: 2.00 TB Total number of backups: 9 Oldest backup: 2019-03-13 00:33:51 Last backup: 2021-11-17 06:26:25 One local snapshot Oldest local snapshot: 2021-11-16 23:15:14 Last local snapshot: 2021-11-16 23:15:14 Performance: System Load: 1.98 (1 min ago) 1.90 (5 min ago) 1.71 (15 min ago) Nominal I/O speed: 0.06 MB/s File system: 17.46 seconds Write speed: 102 MB/s Read speed: 467 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 2 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 6.90 % (Apple) EtreCheckPro 5.36 % (Etresoft, Inc.) kernel_task 4.10 % (Apple) launchd 0.34 % (Apple) secd 0.22 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 662 MB (Etresoft, Inc.) Mail 329 MB (Apple) com.apple.WebKit.WebContent (2) 179 MB (Apple) Messenger 156 MB (Facebook, Inc.) com.apple.SafariServices.ExtensionHelper (2) 152 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 16 MB / 26 KB (Apple) mDNSResponder 1 MB / 287 KB (Apple) apsd 26 KB / 22 KB (Apple) Messenger 35 KB / 10 KB (Facebook, Inc.) netbiosd 15 KB / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) HP Device Monitor 0 (HP Inc.) Hub 0 (Avid Technology Inc) bluetoothd 0 (Apple) AdobeResourceSynchronizer 0 (Adobe Inc.) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 13.50 GB Used RAM: 6.24 GB Cached files: 4.26 GB Available RAM: 17.76 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-03-10 M1 Le (1.1.3.0) 2022-03-24 Red 2 & Red 3 Plug-in Suite (1.1) 2022-03-28 Adobe Acrobat Reader DC (22.001.20085) (22.001.20085) Clean up: /Library/LaunchAgents/com.sony.SonyAutoLauncher.agent.plist /Library/Application Support/Sony Application Launcher/SonyAutoLauncher.app/Contents/MacOS/SonyAutoLauncher Executable not found ~/Library/LaunchAgents/com.amazon.music.plist /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper Executable not found ~/Library/LaunchAgents/com.amazon.music.startup.plist /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found /Library/LaunchDaemons/com.elgato.EyeConnect.plist /Library/Application Support/EyeConnect/EyeConnect.app/Contents/MacOS/EyeConnect Executable not found /Library/LaunchDaemons/PACESupport.plist /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload Executable not found Diagnostics Information (past 7-30 days): 2022-03-30 11:01:17 Ableton Live 11 Lite.app Crash (2 times) Executable: /Applications/Ableton Live 11 Lite.app 2022-03-30 10:56:14 AMPLibraryAgent High CPU Use Executable: /System/Library/PrivateFrameworks/AMPLibrary.framework/Versions/A/Support/AMPLibraryAgent 2022-03-30 08:27:20 Music.app High CPU Use Executable: /System/Applications/Music.app 2022-03-30 08:18:37 MotionTrackingAgent High CPU Use Executable: /System/Library/PrivateFrameworks/AccessibilitySharedSupport.framework/Versions/A/Support/MotionTrackingAgent 2022-03-30 08:16:40 CVMServer Crash Executable: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMServer Details: dyld3 mode 2022-03-30 00:39:31 media-indexer High CPU Use (2 times) Executable: /System/Library/PrivateFrameworks/AssistantServices.framework/Versions/A/XPCServices/media-indexer.xpc/Contents/MacOS/media-indexer 2022-03-29 21:13:33 NotificationCenter.app High CPU Use Executable: /System/Library/CoreServices/NotificationCenter.app 2022-03-28 13:03:14 com.apple.WebKit.WebContent High CPU Use (3 times) Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent End of report