EtreCheckPro version: 6.6 (66014) Report generated: 2022-05-23 20:53:44 Download EtreCheckPro from https://etrecheck.com Runtime: 9:02 Performance: Poor Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Poor performance - EtreCheck report shows poor performance. This is unusual. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Obsolete hardware - This computer may be considered obsolete. Adobe Flash Player installed - Adobe Flash Player is installed on this computer. This is a security risk and no longer supported. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. High battery cycle count - Your battery may be losing capacity. Apps hanging - There have been numerous app hangs. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel boot arguments - This computer has custom kernel boot arguments. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (15-inch, Mid 2012) - Obsolete! MacBook Pro Model: MacBookPro9,1 2.3 GHz Quad-Core Intel Core i7 (i7-3615QM) CPU: 4-core 8 GB RAM - At maximum BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 914 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1680 x 1050 NVIDIA GeForce GT 650M - VRAM: 512 MB Drives: disk0 - APPLE HDD HTS547550A9E384 500.11 GB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - P********D (Journaled HFS+) 499.25 GB (468.29 GB used) disk1 - Samsung SSD 860 EVO 500GB 500.11 GB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Container] 499.90 GB disk2 [APFS Virtual drive] 499.90 GB (Shared by 5 volumes) disk2s1 - P********** - Data (APFS) [APFS Virtual drive] (Shared - 449.48 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 25 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 732 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk2s5 - P********D (APFS) (Shared - 11.10 GB used) Mounted Volumes: disk0s2 - P********D 499.25 GB (468.29 GB used, 30.96 GB free) Journaled HFS+ Mount point: /Volumes/P********D disk2s1 - P********** - Data [APFS Virtual drive] 499.90 GB (Shared - 449.48 GB used, 35.82 GB available, 34.11 GB free) APFS Mount point: /System/Volumes/Data disk2s4 - VM [APFS VM] 499.90 GB (Shared - 4.30 GB used, 34.11 GB free) APFS Mount point: /private/var/vm disk2s5 - P********D 499.90 GB (Shared - 11.10 GB used, 35.82 GB available, 34.11 GB free) APFS Mount point: / Read-only: Yes Network: Interface SAMSUNG_MDM: SAMSUNG Modem Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN iCloud Quota: 5.00 GB available System Software: macOS Catalina 10.15.7 (19H2) Time since boot: Less than an hour Boot args: -no_compat_check Notifications: Microsoft Outlook.app 6 notifications SuperDuper!.app 29 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Automatic Updates: Disabled Security Updates: Disabled Antivirus software: None! Security Risk! - Adobe Flash Player installed! Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.devguru.ssconnservice.plist Executable: /Library/LaunchAgents/ss_conn_service Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.teams.TeamsUpdaterDaemon.plist Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon Details: Restrictive config permissions - possibly malware Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Apps: 5 Old Applications: 23 x86-only apps Kernel Extensions: /Library/Application Support/Samsung/SideSync/Samsung USB Driver/ssud_installation [Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (1.4.45 - SDK 10.6) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3) [Not Loaded] RDUSB0074Dev.kext - jp.co.roland.RDUSB0074Dev (1.0.1 - SDK 10.9) ~/Desktop/macOS Catalina Patcher.app [Not Loaded] AAAMouSSE.kext - AAA.LoadEarly.MouSSE (0.93 - SDK 10.14) [Not Loaded] LegacyUSBInjector.kext - com.parrotgeek.LegacyUSBInjector (1.0) [Not Loaded] LegacyUSBVideoSupport.kext - com.parrotgeek.LegacyUSBVideoSupport (1.0) [Not Loaded] SIPManager.kext - com.parrotgeek.SIPManager (1.0 - SDK 10.12) Startup Items: RDUSB0074Startup Path: /Library/StartupItems/RDUSB0074Startup System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 187 Apple tasks [Running] 115 Apple tasks System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 177 Apple tasks [Running] 119 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-06) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-06) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-12-21) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-09-04) [Loaded] com.avid.sibelius.plist (Avid Technology Inc - installed 2018-12-05) [Running] com.devguru.ssconnservice.plist (Not signed - installed 2018-01-31) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-04-19) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Not signed - installed 2021-01-14) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Not signed - installed 2021-01-14) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-05-11) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-03) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2020-10-29) [Loaded] com.native-instruments.NativeAccess.Helper2.plist (Native Instruments GmbH - installed 2020-11-05) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-05-11) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-06) [Other] com.amazon.sendtokindle.launcher.plist (Not signed - installed 2016-09-27) [Not Loaded] com.avid.ApplicationManager.plist (Avid Technology Inc - installed 2018-12-05) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-19) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-19) [Other] com.microsoft.OneDriveStandaloneUpdater.plist (Not signed - installed 2021-01-14) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-05-11) [Not Loaded] ss_conn_service (Not signed - installed 2018-01-31) User Launch Agents: [Other] com.amazon.music.startup.plist (Not signed - installed 2019-03-27) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-02-15) User Login Items: [Running] Dropbox (Dropbox, Inc. - installed 2022-05-17) Application /Applications/Dropbox.app [Loaded] Google Drive (Google LLC - installed 2022-05-23) Application /Applications/Google Drive.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2022-05-17) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-02-18) FlashPlayer-10.6: 32.0.0.303 (Adobe Systems, Inc. - installed 2019-12-21) Flash Player: 32.0.0.303 (Adobe Systems, Inc. - installed 2019-12-21) AdobePDFViewer: 19.010.20098 (Adobe Systems, Inc. - installed 2019-02-18) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-04-20) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2019-11-22) UA-25 (Roland Corporation - installed 2013-11-20) Backup: Skip System Files: Yes Auto backup: No Destinations: P********D [Local] (Last used) Total size: 499.25 GB Total number of backups: 1 Oldest backup: 2021-06-14 22:06:09 Last backup: 2021-06-14 22:06:09 Performance: System Load: 1.29 (1 min ago) 1.49 (5 min ago) 1.94 (15 min ago) Nominal I/O speed: 4.26 MB/s File system: 19.43 seconds Write speed: 425 MB/s Read speed: 527 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 2 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 11.70 % (Apple) EtreCheckPro 9.96 % (Etresoft, Inc.) kernel_task 3.58 % (Apple) system_profiler (2) 1.00 % (Apple) trustd (4) 0.72 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) system_profiler (2) 631 MB (Apple) EtreCheckPro 556 MB (Etresoft, Inc.) Dropbox (3) 353 MB (Dropbox, Inc.) mds_stores 258 MB (Apple) MTLCompilerService (5) 158 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Dropbox 63 KB / 263 KB (Dropbox, Inc.) mDNSResponder 108 KB / 19 KB (Apple) apsd 5 KB / 29 KB (Apple) trustd 0 B / 21 KB (Apple) netbiosd 7 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 6 (Apple) ss_conn_service 3 (Not signed - /Library/LaunchAgents) system_profiler (2) 2 (Apple) trustd (4) 1 (Apple) Dropbox (3) 1 (Dropbox, Inc.) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.67 GB Used RAM: 3.92 GB Cached files: 2.41 GB Available RAM: 4.08 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-04-06 macOS Catalina Security Update 2022-003 (10.15.7) 2022-04-06 Safari (15.4) 2022-04-14 Pro Video Formats (2.2.3) 2022-05-03 Microsoft Office Licensing Helper (0) 2022-05-11 Microsoft AutoUpdate (4.47.22050700) 2022-05-11 Microsoft Excel (16.61.22050700) 2022-05-11 Microsoft Outlook (16.61.22050700) 2022-05-11 Microsoft Word (16.61.22050700) 2022-05-11 Zoom (5.10.4.6592) 2022-05-16 Malwarebytes for Mac (1.0) 2022-05-16 WhatsApp (2.2216.8) 2022-05-16 XProtectPlistConfigData (2159) 2022-05-16 MRTConfigData (1.93) 2022-05-18 SuperDuper! (125) 2022-05-23 Google Drive (1.3.17.192) Clean up: /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater Executable not found /Library/LaunchAgents/com.amazon.sendtokindle.launcher.plist /usr/bin/stkLaunchAgent.sh Executable not found ~/Library/LaunchAgents/com.amazon.music.startup.plist /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Executable not found Diagnostics Information (past 7-30 days): 2022-05-23 20:38:34 EtreCheckPro.app Hang (2 times) Executable: ~/Desktop/EtreCheckPro.app 2022-05-22 17:24:02 mdsync High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2022-05-20 09:22:00 Install macOS Catalina.app High CPU Use Executable: /Users/***/Desktop/Install macOS Catalina.app 2022-05-19 19:20:17 zoom.us.app Hang Executable: /Applications/zoom.us.app 2022-05-18 00:39:11 SuperDuper!.app Hang Executable: /Applications/SuperDuper!.app 2022-05-17 12:06:19 Final Cut Pro.app Hang (2 times) Executable: /Applications/Final Cut Pro.app 2022-05-17 12:03:32 DiskImageMounter.app High CPU Use Executable: /System/Library/CoreServices/DiskImageMounter.app 2022-05-17 10:37:15 RTProtectionDaemon.app High CPU Use Executable: /Library/Application Support/Malwarebytes/*/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app End of report