EtreCheckPro version: 6.5.5 (6F024) Report generated: 2022-01-06 19:35:36 Download EtreCheckPro from https://etrecheck.com Runtime: 6:50 Performance: Below Average Problem: Computer is too slow Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Clean up - There are orphan files that could be removed. Low performance - EtreCheck report took an unusually long time to run. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (21.5-inch, 2017) iMac Model: iMac18,1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2133 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2133 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 7 volumes) disk1s1 - M******************* - Data (APFS) [APFS Virtual drive] (Shared - 457.35 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 524 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.63 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.09 GB used) disk1s6 (APFS) [APFS Container] (Shared - 15.70 GB used) disk1s6s1 - Macintosh HD - Data (APFS) [APFS Snapshot] (Shared - 15.70 GB used) disk1s7 - Update (APFS) (Shared - 4 MB used) Mounted Volumes: disk1s1 - M******************* - Data [APFS Virtual drive] 1000.00 GB (Shared - 457.35 GB used, 510.53 GB available, 508.13 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 524 MB used, 508.13 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 5.37 GB used, 508.13 GB free) APFS Mount point: /System/Volumes/VM disk1s5 - Macintosh HD 1000.00 GB (Shared - 11.09 GB used, 508.13 GB free) APFS Mount point: /Volumes/Macintosh HD Read-only: Yes disk1s6s1 - Macintosh HD - Data [APFS Snapshot] 1000.00 GB (Shared - 15.70 GB used, 510.53 GB available, 508.13 GB free) APFS Mount point: / Read-only: Yes disk1s7 - Update 1000.00 GB (Shared - 4 MB used, 508.13 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.0.1 (21A559) Time since boot: About 2 days Notifications: Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Old Applications: 11 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 211 Apple tasks [Running] 127 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 187 Apple tasks [Running] 147 Apple tasks [Other] One Apple task Launch Daemons: [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-12-15) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-12-14) [Not Loaded] com.airo.uninstall.helper.plist (? ccd2c551 - installed 2021-10-29) [Loaded] com.avast.av.uninstaller.xpc.plist (AVAST Software a.s. - installed 2021-10-29) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-10-29) [Other] com.teamviewer.teamviewer_service.plist (? 52d5a08d - installed 2021-10-29) Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-12-15) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-12-14) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-14) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-01-04) [Other] com.airo.a.plist (? 36e6a13a - installed 2021-10-29) [Other] com.teamviewer.teamviewer.plist (? 9223e856 - installed 2021-10-29) [Other] com.teamviewer.teamviewer_desktop.plist (? 6304738 - installed 2021-10-29) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-14) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) User Login Items: [Not Loaded] LockdownMacLauncher (App Store - installed 2021-12-20) Modern Login Item /Applications/Lockdown.app/Contents/Library/LoginItems/LockdownMacLauncher.app [Not Loaded] MemoryCleanHelper (App Store - installed 2021-10-29) Modern Login Item /Applications/Memory Clean.app/Contents/Library/LoginItems/MemoryCleanHelper.app [Loaded] Messenger (Facebook, Inc. - installed 2021-10-29) Application /Applications/Messenger.app [Loaded] StartUpHelper (Spotify - installed 2021-10-29) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] synctask (App Store - installed 2021-10-29) Modern Login Item /Applications/sync.app/Contents/Library/LoginItems/synctask.app [Loaded] Calendar (Apple - installed 2021-10-17) Application /System/Applications/Calendar.app [Loaded] Mail (Apple - installed 2021-10-17) Application /System/Applications/Mail.app [Loaded] Messages (Apple - installed 2021-10-17) Application /System/Applications/Messages.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-10-29) Backup: Time Machine Not Configured! Performance: System Load: 1.63 (1 min ago) 1.60 (5 min ago) 1.59 (15 min ago) Nominal I/O speed: 0.12 MB/s File system: 35.90 seconds Write speed: 60 MB/s Read speed: 73 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 2 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 6.66 % (Apple) EtreCheckPro 2.36 % (Etresoft, Inc.) kernel_task 2.03 % (Apple) mdworker_shared (2) 0.95 % (Apple) Google Chrome Helper (Renderer) (15) 0.32 % (Google, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (15) 1.28 GB (Google, Inc.) Adobe Lightroom Classic 681 MB (Adobe Inc.) EtreCheckPro 280 MB (Etresoft, Inc.) Google Chrome Beta 171 MB (Google, Inc.) com.apple.appkit.xpc.openAndSavePanelService (4) 163 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 5 MB / 976 KB (Apple) apsd 19 KB / 36 KB (Apple) trustd 39 KB / 3 KB (Apple) netbiosd 16 KB / 11 KB (Apple) rapportd 10 KB / 10 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) Core Sync 0 (Adobe Inc.) Adobe Lightroom Classic 0 (Adobe Inc.) Google Chrome Helper (4) 0 (Google, Inc.) dynamiclinkmanager 0 (Adobe Inc.) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 32 MB Used RAM: 6.07 GB Cached files: 1.90 GB Available RAM: 1.93 GB Swap Used: 4 MB Software Installs (past 60 days): Install Date Name (Version) 2021-11-09 MRTConfigData (1.85) 2021-12-14 Core Services Application Configuration Data 12.0 (120.73) 2021-12-16 XProtectPlistConfigData (2153) 2021-12-20 Lockdown (1.2.8) 2022-01-03 RAR Extractor - Unarchiver (6.3.8) Clean up: /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Desktop Executable not found /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service Executable not found /Library/LaunchAgents/com.airo.a.plist /Library/Application Support/airo/Airo.app/Contents/Library/LoginItems/helper.app/Contents/MacOS/helper Executable not found /Library/LaunchAgents/com.teamviewer.teamviewer.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer Executable not found /Library/LaunchDaemons/com.airo.uninstall.helper.plist /Library/PrivilegedHelperTools/com.airo.uninstall.helper Executable not found Diagnostics Information (past 7-30 days): 2022-01-05 05:19:18 knowledge-agent Crash Executable: /usr/libexec/knowledge-agent Details: CoreFoundation: *** Terminating app due to uncaught exception 'NSInval idArgumentException', reason: '-[CKRecordID zoneName]: unrecognized se lector sent to instance 0x7feb3e910a00' libc++abi.dylib: terminating with uncaught exception of type NSExcepti on libsystem_c.dylib: abort() called End of report