EtreCheck version: 6.1.8 (6B056)
Report generated: 2019-12-21 08:04:29
Download EtreCheck from https://etrecheck.com
Runtime: 16:13
Performance: Poor

Problem: Computer is too slow

Major Issues:
    Anything that appears on this list needs immediate attention. 

    Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.
    Failing hard drive - This machine has a hard drive that appears to be failing.

Minor Issues:
    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 

    Upgradeable RAM - This machine has upgradeable RAM that would help its performance.
    Out of RAM - This machine is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system.
    Clean up - There are orphan files that could be removed.
    Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
    System modifications - There are a large number of system modifications running in the background.
    32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”.

Hardware Information:
    iMac (21.5-inch, Mid 2011)
    iMac Model: iMac12,1
    1 2.5 GHz Intel Core i5 (i5-2400S) CPU: 4-core
    4 GB RAM - Upgradeable
        BANK 0/DIMM0 - 2 GB DDR3 1333 
        BANK 1/DIMM0 - 2 GB DDR3 1333 
        BANK 0/DIMM1 - Empty 
        BANK 1/DIMM1 - Empty 

Video Information:
    AMD Radeon HD 6770M - VRAM: 512 MB
        iMac 1920 x 1080

Drives:
    disk0 - ST3500418AS 500.11 GB (Mechanical - 7200 RPM)
    Internal SATA 3 Gigabit Serial ATA
        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk0s2 - Macintosh HD (Journaled HFS+) 499.25 GB (447.31 GB used)
        disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

    disk1 - Generic Flash Disk 8.18 GB
    External USB 480 Mbit/s USB
        disk1s1 (MS-DOS FAT32) 8.18 GB (299 MB used)

Mounted Volumes:
    disk0s2 - Macintosh HD
        499.25 GB (447.31 GB used, 154.75 GB available, 51.67 GB free)
        Journaled HFS+
        Mount point: /

    disk1s1
        8.18 GB (299 MB used, 7.86 GB free)
        MS-DOS FAT32
        Mount point: /Volumes/U******d

Network:
    Interface usbmodemfd141: Samsung Android USB Device
    Interface SAMSUNG_MDM: SAMSUNG Modem
    Interface Bluetooth-Modem: Bluetooth DUN
    Interface en0: Ethernet
    Interface fw0: FireWire
    Interface en1: Wi-Fi
        802.11 a/b/g/n
    Interface en4: iPhone
    Interface en3: Bluetooth PAN
    Interface bridge0: Thunderbolt Bridge
    iCloud Quota: 1.60 TB available

System Software:
    macOS High Sierra 10.13.6 (17G8037) 
    Time since boot: About a day

Configuration Files:
    /etc/hosts - Count: 60

Notifications:

    EtreCheck.app
        one notification
    Creative Cloud.app
        one notification

Security:
    Gatekeeper: App Store and identified developers
    System Integrity Protection: Enabled

    Antivirus software: Apple and Malwarebytes

Unsigned Files:
    Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
        Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
        Details: Exact match found in the whitelist - probably OK

    Launchd: /Library/LaunchAgents/com.adobe.CS4ServiceManager.plist
        Executable: /Library/Application Support/Adobe/CS4ServiceManager/CS4ServiceManager.app/Contents/MacOS/CS4ServiceManager -launchedbylogin
        Details: Exact match found in the whitelist - probably OK

    Launchd: /Library/LaunchAgents/com.divx.dms.agent.plist
        Executable: /Library/Application Support/DivX/DivXMediaServer.app/Contents/MacOS/DivXMediaServer
        Details: Exact match found in the whitelist - probably OK

    Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
        Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
        Details: Exact match found in the whitelist - probably OK

    Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
        Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
        Details: Exact match found in the whitelist - probably OK

    Launchd: /Library/LaunchAgents/com.divx.update.agent.plist
        Executable: /Library/Application Support/DivX/DivXUpdate.app/Contents/MacOS/DivXUpdate /silent
        Details: Exact match found in the whitelist - probably OK

    Login Item: /Library/Application Support/CleverFiles/SmartDaemon.app
    Login Item: ~/Library/Application Support/.FUS/fuspredownloader.app
    Login Item: ~/Library/Application Support/TomTom HOME/TomTomHOMERunner.app

32-bit Applications:
    70 32-bit apps

Kernel Extensions:
    /System/Library/Extensions
        [Not Loaded] ssuddrv.kext (1.2.61 - SDK 10.6)

    /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
        [Not Loaded] ssudmdmcontrol.kext (1.2.61 - SDK 10.6)
        [Not Loaded] ssudmdmdata.kext (1.2.61 - SDK 10.6)
        [Not Loaded] ssudmtp.kext (1.2.61 - SDK 10.5)
        [Not Loaded] ssudserial.kext (1.2.61 - SDK 10.6)

System Launch Agents:
    [Not Loaded] 16 Apple tasks
    [Loaded] 157 Apple tasks
    [Running] 51 Apple tasks
    [Killed] 70 Apple tasks

System Launch Daemons:
    [Not Loaded] 37 Apple tasks
    [Loaded] 180 Apple tasks
    [Running] 71 Apple tasks
    [Killed] 49 Apple tasks

Launch Agents:
    [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-08-25)
    [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-09)
    [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-12-20)
    [Loaded] com.adobe.CS4ServiceManager.plist (? 70f708f7 - installed 2012-07-03)
    [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-29)
    [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-29)
    [Loaded] com.divx.dms.agent.plist (? bf9bdaf7 - installed 2015-04-08)
    [Loaded] com.divx.update.agent.plist (? 4a2d5ecc - installed 2014-05-19)
    [Running] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-04)
    [Running] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-04)
    [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-08-12)
    [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-12-14)

Launch Daemons:
    [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-09)
    [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-09)
    [Loaded] com.adobe.SwitchBoard.plist (? 856489a3 - installed 2013-01-05)
    [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-12-20)
    [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-29)
    [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-11-22)
    [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-21)
    [Running] com.cleverfiles.cfbackd.plist (? 65468217 - installed 2014-03-22)
    [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-12-04)
    [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-09-28)
    [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-08-12)
    [Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-12-14)
    [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10)
    [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2018-09-21)

User Launch Agents:
    [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-08-25)
    [Other] com.adobe.ARM.***.plist (? 0 - installed 2012-05-19)
    [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-29)
    [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-08-25)
    [Other] com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist (? 0 - installed 2012-05-16)
    [Not Loaded] org.virtualbox.vboxwebsrv.plist (? 0 - installed 2018-09-21)

User Login Items:
    [Running] Backup and Sync (Google, Inc. - installed 2019-10-24)
        Application
        /Applications/Backup and Sync.app

    [Not Loaded] MemoryCleanHelper (App Store - installed 2018-09-10)
        Modern Login Item
        /Applications/Memory Clean.app/Contents/Library/LoginItems/MemoryCleanHelper.app

    [Not Loaded] StartUpHelper (Spotify - installed 2018-10-13)
        Modern Login Item
        /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

    [Running] iTunesHelper (Apple - installed 2019-03-12)
        Application
        /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

    [Running] SmartDaemon (? - installed 2014-03-22)
        Application
        /Library/Application Support/CleverFiles/SmartDaemon.app

    [Running] fuspredownloader (? - installed 2013-04-17)
        Application
        ~/Library/Application Support/.FUS/fuspredownloader.app

    [Running] TomTomHOMERunner (? - installed 2017-07-23)
        Application
        ~/Library/Application Support/TomTom HOME/TomTomHOMERunner.app

Internet Plug-ins:
    OVSHelper: 1.1 (? - installed 2015-04-21)
    Default Browser: (? - installed 2019-10-08)
    Flip4Mac WMV Plugin: 3.2.0.16 (? - installed 2013-06-30)
    Unity Web Player: UnityPlayer version 4.1.3f3 (? - installed 2013-05-31)
    AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-12-20)
    FlashPlayer-10.6: 32.0.0.303 (Adobe Systems, Inc. - installed 2019-12-10)
    DivX Web Player: 3.2.4.1250 (? - installed 2015-04-16)
    AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-12-11)
    Flash Player: 32.0.0.303 (Adobe Systems, Inc. - installed 2019-12-10)
    SharePointBrowserPlugin: 14.7.7 (? - installed 2018-07-23)
    AdobePDFViewer: 19.021.20058 (Adobe Systems, Inc. - installed 2019-12-11)
    JavaAppletPlugin: 15.0.1 (Apple - installed 2012-05-16)

User Internet Plug-ins:
    BlueStacks Install Detector: (?)

Audio Plug-ins:
    BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2019-10-08)
    iSightAudio: 7.7.3 (Apple - installed 2019-10-08)
    AirPlay: 2.0 (Apple - installed 2019-10-08)
    AppleAVBAudio: 683.1 (Apple - installed 2019-10-08)
    BridgeAudioSP: 4.69.2 (Apple - installed 2019-10-08)
    AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-10-08)

Safari Extensions:
    ABP - App Store (installed 2019-12-09)
    ABP Control Panel - App Store (installed 2019-12-09)
    AdBlock Engine - App Store (installed 2019-11-08)
    AdBlock Icon - App Store (installed 2019-11-08)
    Donation Reminder.safariextz - EasyFundraising - https://www.easyfundraising.org.uk/ (installed 2019-01-31)

3rd Party Preference Panes:
    Flash Player (installed 2019-11-22)
    Flip4Mac WMV (installed 2013-03-29)
    FUSE for OS X (OSXFUSE) (installed 2013-11-12)

Time Machine:
    Auto backup: Yes
    Volumes being backed up: 
        Macintosh HD: Disk size: 499.25 GB - Disk used: 447.58 GB 
    Destinations: 
        S*********************e [Local] (Last used)
            Total size: 2.00 TB
            Total number of backups: 60
            Oldest backup: 2015-02-18 07:04:26
            Last backup: 2017-04-08 06:41:12

Performance:
    System Load: 1.69 (1 min ago) 1.54 (5 min ago) 1.49 (15 min ago)
    Nominal I/O speed: 1.69 MB/s
    File system: 93.48 seconds
    Write speed:  13 MB/s
    Read speed:  17 MB/s

CPU Usage Snapshot:
    Type Overall
    System 3 %
    User 6 %
    Idle 91 %

Top Processes Snapshot by CPU:
    Process (count) CPU (Source - Location)
    coreduetd 4.62 % (Apple)
    kernel_task 4.25 % (Apple)
    EtreCheckPro 3.34 % (Etresoft, Inc.)
    timed 1.65 % (Apple)
    WindowServer 1.42 % (Apple)

Top Processes Snapshot by Memory:
    Process (count) RAM usage (Source - Location)
    kernel_task 582 MB (Apple)
    EtreCheckPro 410 MB (Etresoft, Inc.)
    com.apple.WebKit.WebContent (5) 159 MB (Apple)
    com.apple.WebKit.WebContent (5) 141 MB (Apple)
    EtreCheck 119 MB (App Store)

Top Processes Snapshot by Network Use:
    Process Input / Output (Source - Location)
    mDNSResponder 2 MB / 693 KB (Apple)
    Mail 404 KB / 67 KB (Apple)
    apsd 16 KB / 31 KB (Apple)
    netbiosd 10 KB / 4 KB (Apple)
    syncdefaultsd 7 KB / 2 KB (Apple)

Top Processes Snapshot by Energy Use:
    Process (count) Energy (0-100) (Source - Location)
    Mail 2 (Apple)
    WindowServer 0 (Apple)
    Core Sync 0 (Adobe Systems, Inc.)
    Adobe (5) 0 (? - /Library/Application Support/Adobe)
    CalendarAgent 0 (?)

Virtual Memory Information:
    Physical RAM: 4 GB

    Free RAM: 17 MB
    Used RAM: 3.36 GB
    Cached files: 639 MB

    Available RAM: 656 MB
    Swap Used: 156 MB

Software Installs (past 30 days):
    Install Date Name (Version)
    2019-12-03 Adobe Acrobat Reader DC (19.021.20056)
    2019-12-09 Adblock Plus (2.1)
    2019-12-10 Adobe Flash Player (32.0.0.303)
    2019-12-11 Adobe Acrobat Reader DC (19.021.20058) (19.021.20058)
    2019-12-20 MRTConfigData (1.51)
    2019-12-20 Safari (13.0.4)
    2019-12-20 XProtectPlistConfigData (2110)
    2019-12-20 EtreCheck (5.4.7)

Clean up:
    ~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist
        /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv
        Executable not found
    ~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist
        /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert
        Executable not found
    ~/Library/LaunchAgents/com.adobe.ARM.***.plist
        /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
        Executable not found

Diagnostics Information (past 7-30 days):
    2019-12-20 18:31:36 mdworker - Memory (2 times)
        Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker

    2019-12-20 18:04:22 mds - Memory
        Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds

    2019-12-20 08:42:11 identityservicesd.app - Crash
        Executable: /System/Library/PrivateFrameworks/IDS.framework/identityservicesd.app
        Details: 
            *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept
            ion', reason: '-[__NSSingleObjectArrayI addObject:]: unrecognized sele
            ctor sent to instance 0x7fe9b15cdd20'
            terminating with uncaught exception of type NSException
            abort() called


    2019-12-20 08:42:11 Creative Cloud.app - Crash
        Executable: /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app

    2019-12-20 08:33:44 Software Update.app - Memory
        Executable: /System/Library/CoreServices/Software Update.app

    2019-12-20 08:28:20 cloudphotosd.app - Memory
        Executable: /System/Library/CoreServices/cloudphotosd.app

    2019-12-20 07:46:43 revisiond - Memory
        Executable: /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Support/revisiond

    2019-12-20 07:33:46 GoogleSoftwareUpdateDaemon - High CPU Use
        Executable: /Library/Google/*/GoogleSoftwareUpdate.bundle/Contents/Helpers/GoogleSoftwareUpdateDaemon

    2019-12-19 08:43:06 cloudd - Memory
        Executable: /System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd

    2019-12-18 18:47:36 accountsd - Memory
        Executable: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd


End of report