EtreCheck version: 5.6 (5212) Report generated: 2020-09-23 15:32:53 Download EtreCheck from https://etrecheck.com Runtime: 11:00 Performance: Below Average Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Description: The computer works extremely slowly. Apps wonâ t open and safari works slow too. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Upgradeable hard drive - This machineâ s hard drive could be replaced with an SSD. This would dramatically improve your machineâ s performance. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Low performance - EtreCheck report took an unusually long time to run. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, Mid 2012) MacBook Pro Model: MacBookPro9,2 2.50 GHz Dual-Core Intel Core i5 (i5-3210M) CPU: 2-core 4 RAM - Upgradeable BANK 0/DIMM0 - 2 GB DDR3 1600 BANK 1/DIMM0 - 2 GB DDR3 1600 Battery: Health = Normal - Cycle count = 575 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1280 x 800 Drives: disk0 - APPLE HDD HTS547550A9E384 500.11 GB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 499.90 GB disk1 [APFS Virtual drive] 499.90 GB (Shared by 5 volumes) disk1s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 37.33 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.10 GB used) Mounted Volumes: disk1s1 - M*****************a [APFS Virtual drive] 499.90 GB (Shared - 37.33 GB used, 450.30 GB available, 447.53 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s4 - VM [APFS VM] 499.90 GB (Shared - 3.22 GB used, 447.53 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 499.90 GB (Shared - 11.10 GB used, 450.30 GB available, 447.53 GB free) APFS Mount point: / Encrypted Read-only: Yes Network: Interface en0: Ethernet Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.6 (19G2021) Time since boot: About 2 hours Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Avast Unsigned Files: Launchd: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/com.avast.hub.schedule.plist Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.uninstall.plist Executable: /Library/Application Support/Avast/autouninstall/autouninstall.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.update.plist Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.avast.userinit.plist Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.init.plist Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.hub.schedule.plist Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK Apps: 14 Kernel Extensions: /Applications/Avast.app AvastFileShield.kext (4.0.0 - SDK 10.12) AvastPacketForwarder.kext (2.1 - SDK 10.12) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 180 Apple tasks [Running] 116 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 198 Apple tasks [Running] 103 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.avast.hub.plist (AVAST Software a.s. - installed 2020-08-31) [Loaded] com.avast.userinit.plist (? 4b9d47d7 - installed 2020-08-31) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-09-07) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-09-17) Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-06-02) [Not Loaded] com.avast.hub.schedule.plist (? a59f71fd - installed 2020-08-31) [Not Loaded] com.avast.hub.xpc.plist (AVAST Software a.s. - installed 2020-08-31) [Loaded] com.avast.init.plist (? fe750b9b - installed 2020-08-31) [Loaded] com.avast.uninstall.plist (? 1d68eef4 - installed 2020-08-31) [Loaded] com.avast.update.plist (? f4a2548f - installed 2020-08-31) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-07) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-07) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-09-17) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-08-10) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-07) User Login Items: [Not Loaded] Autoupdate (MANHATTAN ENGINEERING INC - installed 2020-08-26) Modern Login Item /Applications/Kite.app/Contents/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app [Loaded] Kite Autostart (MANHATTAN ENGINEERING INC - installed 2020-09-21) Modern Login Item /Applications/Kite.app/Contents/Library/LoginItems/KiteAutostart.app [Not Loaded] Kite Helper (MANHATTAN ENGINEERING INC - installed 2020-09-21) Modern Login Item /Applications/Kite.app/Contents/Library/LoginItems/KiteHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-09-07) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-09-07) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Backup: Time Machine Not Configured! Performance: System Load: 1.28 (1 min ago) 1.35 (5 min ago) 1.32 (15 min ago) Nominal I/O speed: 3.18 MB/s File system: 86.72 seconds Write speed: 39 MB/s Read speed: 48 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 5 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 23.49 % (?) EtreCheck 9.94 % (App Store) suggestd 0.89 % (Apple) knowledge-agent 0.55 % (Apple) com.apple.Safari.SafeBrowsing.Service 0.47 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 172 MB (App Store) App Store 69 MB (Apple) Kite 54 MB (MANHATTAN ENGINEERING INC) AppleSpell 44 MB (Apple) accountsd 35 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 139 KB / 83 KB (?) Kite 3 KB / 739 B (MANHATTAN ENGINEERING INC) SystemUIServer 0 B / 104 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 269 MB Used RAM: 3.12 GB Cached files: 631 MB Available RAM: 900 MB Swap Used: 1 MB Software Installs (past 30 days): Install Date Name (Version) 2020-08-25 SU_TITLE (10.15.6.1.1.1597084492) 2020-08-25 macOS Installer Notification (2.0) 2020-08-25 Safari (13.1.2) 2020-08-25 iTunes (12.8.2) 2020-08-25 CompatibilityNotificationData (1.0.5) 2020-08-25 Gatekeeper Configuration Data (181) 2020-08-25 Oppdatering for enhetsstøtte i iTunes (1.0.0.0.1.1558653107) 2020-08-26 Anaconda3 2020-08-26 Command Line Tools (macOS High Sierra version 10.13) for Xcode (10.1) 2020-08-27 Zoom (5.2.42634.0805) 2020-08-28 Sikkerhetsoppdatering 2020-004 (10.13.6) 2020-08-28 macOS Mojave (10.14.6) 2020-08-30 macOS Catalina (15.6.00) 2020-08-31 MRTConfigData (1.66) 2020-08-31 Avast Security (14.5) 2020-08-31 AvastHUB 2020-09-07 Microsoft Office 2020-09-17 Microsoft AutoUpdate 2020-09-17 Microsoft PowerPoint 2020-09-17 Microsoft OneNote 2020-09-17 Microsoft Outlook 2020-09-17 Microsoft Word 2020-09-17 Microsoft Excel 2020-09-21 XProtectPlistConfigData (2131) 2020-09-23 EtreCheck (5.6) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report