EtreCheck version: 5.6.4 (5222)
Report generated: 2020-12-25 21:46:20
Download EtreCheck from https://etrecheck.com
Runtime: 3:08
Performance: Excellent
Sandbox: Enabled
Full drive access: Enabled

Problem: Beachballing
Description: 
Random freezes and beachballing - more so with Safari, but I also susp
ect iCloud Drive. Only started insect Big Sur upgrade.

Major Issues: None

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Time Machine auto backup disabled - Time Machine auto backups are disabled.
  Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  System modifications - There are a large number of system modifications running in the background.
  32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.
  Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
  iMac (Retina 5K, 27-inch, Late 2015)
  iMac Model: iMac17,1
  4 GHz Quad-Core Intel Core i7 (i7-6700K) CPU: 4-core
  24 RAM - Upgradeable
    BANK 0/DIMM0 - 4 GB DDR3 1867  
    BANK 0/DIMM1 - 8 GB DDR3 1867  
    BANK 1/DIMM0 - 4 GB DDR3 1867  
    BANK 1/DIMM1 - 8 GB DDR3 1867  

Video Information:
  AMD Radeon R9 M390 - VRAM: 2 GB
    iMac (built-in) 5120 x 2880
    DELL2407WFPHC 1200 x 1920

Drives:
  disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) 
  Internal PCI 8.0 GT/s x4 Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Fusion Drive] 121.12 GB
      disk2 [APFS Virtual drive] 3.12 TB (Shared by 7 volumes)
        disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 2.29 TB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 328 MB used)
        disk2s3 - Recovery (APFS) [Recovery] (Shared)
        disk2s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)
        disk2s5 - Macintosh HD (APFS) [Fusion Drive] (Shared)
          disk2s5s1 - Macintosh HD (APFS) (Shared - 15.05 GB used)
        disk2s5s1 - Macintosh HD (APFS) (Shared - 15.05 GB used)
        disk2s6 - U****e (APFS) (Shared - 602 KB used)

  disk1 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) 
  Internal SATA 6 Gigabit Serial ATA
    disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk1s2 [APFS Fusion Drive] 3.00 TB
      disk2 [APFS Virtual drive] 3.12 TB (Shared by 7 volumes)
        disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 2.29 TB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 328 MB used)
        disk2s3 - Recovery (APFS) [Recovery] (Shared)
        disk2s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)
        disk2s5 - Macintosh HD (APFS) [Fusion Drive] (Shared)
          disk2s5s1 - Macintosh HD (APFS) (Shared - 15.05 GB used)
        disk2s5s1 - Macintosh HD (APFS) (Shared - 15.05 GB used)
        disk2s6 - U****e (APFS) (Shared - 602 KB used)

Mounted Volumes:
  disk2s1 - Macintosh HD - Data [APFS Virtual drive]
    3.12 TB (Shared - 2.29 TB used, 852.64 GB available, 801.97 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk2s2 - Preboot [APFS Preboot]
    3.12 TB (Shared - 328 MB used, 801.97 GB free)
    APFS
    Mount point: /System/Volumes/Preboot

  disk2s4 - VM [APFS VM]
    3.12 TB (Shared - 3.22 GB used, 801.97 GB free)
    APFS
    Mount point: /System/Volumes/VM

  disk2s5s1 - Macintosh HD
    3.12 TB (Shared - 15.05 GB used, 852.64 GB available, 801.97 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk2s6 - U****e
    3.12 TB (Shared - 602 KB used, 801.97 GB free)
    APFS
    Mount point: /System/Volumes/U****e

Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en6: iPad
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

  Screen sharing: Enabled

System Software:
  macOS Big Sur 11.1 (20C69) 
  Time since boot: About 9 hours

Notifications:
  AntivirusforMac.app
    5 notifications

  EtreCheck.app
    2 notifications

Security:
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus software: Apple and Bitdefender

  Screen sharing: Enabled

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist
    Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/com.dxo.PhotoLab1LaunchAgent.plist
    Executable: ~/Library/Application Support/DxO Labs/LaunchAgents/photoLab1LaunchAgent
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist
    Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/com.akamai.single-user-client.plist
    Executable: ~/Applications/Akamai/netsession_mac
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
    Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist
    Executable: /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app
    Details: Exact match found in the legitimate list - probably OK

  Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin

  Apps: 5

32-bit Applications:
  22 32-bit apps

System Extensions:
  [Running] Bitdefender.SPSE - version 1.4.1 (Bitdefender SRL - 2020-12-22)
    Application: /Applications/Bitdefender/BitdefenderAgent.app - version 1.4.1 (Bitdefender SRL - 2020-12-22)

Kernel Extensions:
  /Library/Application Support/VirtualBox
    VBoxDrv.kext (5.2.12)
    VBoxNetAdp.kext (5.2.12)
    VBoxNetFlt.kext (5.2.12)
    VBoxUSB.kext (5.2.12)

System Launch Agents:
  [Not Loaded]  17 Apple tasks
  [Loaded]  165 Apple tasks
  [Running]  149 Apple tasks

System Launch Daemons:
  [Not Loaded]  35 Apple tasks
  [Loaded]  178 Apple tasks
  [Running]  146 Apple tasks
  [Other]  2 Apple tasks

Launch Agents:
  [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-10-06)
  [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-23)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-23)
  [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-06-18)
  [Running] com.bitdefender.antivirusformac.plist (Bitdefender SRL - installed 2020-12-05)
  [Loaded] com.cisco.anyconnect.gui.plist (? 40bd3462  - installed 2017-10-03)
  [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2020-09-27)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-19)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-19)
  [Loaded] com.i1Studio.tray.plist (X-Rite, Incorporated - installed 2019-10-10)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-12-15)
  [Other] com.synology.PhotoUploaderFinderSync.plist (? 3e95a14e  - installed 2017-07-07)
  [Loaded] com.synology.SynoSIMBL_RefreshFinder.plist (Apple - installed 2020-01-01)
  [Loaded] com.xrite.device.softwareupdate.plist (X-Rite, Incorporated - installed 2019-09-28)

Launch Daemons:
  [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-10-06)
  [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-23)
  [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc  - installed 2019-09-19)
  [Loaded] com.bitdefender.AuthHelperTool.plist (Bitdefender SRL - installed 2020-12-05)
  [Not Loaded] com.bitdefender.agent.plist (Bitdefender SRL - installed 2020-12-22)
  [Loaded] com.bitdefender.upgrade.plist (Bitdefender SRL - installed 2020-12-05)
  [Other] com.cisco.anyconnect.vpnagentd.plist (? a7cbca7  - installed 2016-02-17)
  [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-10-19)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-12-15)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-12-09)
  [Running] com.xrite.device.xrdd.plist (X-Rite, Incorporated - installed 2019-09-28)
  [Not Loaded] org.virtualbox.startup.plist (? 700b9385  - installed 2018-05-14)

User Launch Agents:
  [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-09-07)
  [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-23)
  [Other] com.akamai.single-user-client.plist (? 0  - installed 2018-05-10)
  [Loaded] com.dxo.PhotoLab1LaunchAgent.plist (? 0  - installed 2017-11-16)
  [Other] com.expressvpn.ExpressVPN.agent.plist (? 0  - installed 2020-02-05)
  [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2019-12-31)
  [Not Loaded] org.virtualbox.vboxwebsrv.plist (? 0  - installed 2018-05-14)

User Login Items:
  [Loaded] LastPass (Marvasol, Inc DBA LastPass - installed 2020-11-11)
    Application
    /Applications/LastPass.app

  [Not Loaded] Launcher Disabler (App Store - installed 2020-11-27)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Loaded] OneDrive Launcher (App Store - installed 2020-11-27)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Not Loaded] Bitdefender VPN Helper (Bitdefender SRL - installed 2020-10-04)
    Modern Login Item
    /Library/Bitdefender/Central/Modules/com.bitdefender.vpn/Bitdefender VPN.app/Contents/Library/LoginItems/Bitdefender VPN Helper.app

Internet Plug-ins:
  AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-10-06)

Safari Extensions:
  Anti-tracker Engine (Bitdefender SRL - installed 2020-12-05)
  Anti-tracker Icon (Bitdefender SRL - installed 2020-12-05)
  LastPass (Marvasol, Inc DBA LastPass - installed 2020-11-11)
  TrafficLight (Bitdefender SRL - installed 2020-12-05)
  Webex Meetings (Cisco - installed 2020-12-14)

Backup:
  Skip System Files: No
  Auto backup: No
  Destinations: 
    T**************e [Network] (Last used)
      Total size: 3.74 TB
      Total number of backups: 55
      Oldest backup: 2020-04-24 06:38:21
      Last backup: 2020-12-24 15:44:57
  One local snapshot
  Oldest local snapshot: 2020-12-24 15:12:18
  Last local snapshot: 2020-12-24 15:12:18

Performance:
  System Load: 0.78 (1 min ago) 0.86 (5 min ago) 0.91 (15 min ago)
  Nominal I/O speed: 0.97 MB/s
  File system: 31.18 seconds
  Write speed: 549 MB/s
  Read speed: 1981 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 1 %
  User: 3 %
  Idle: 96 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Other processes 14.74 % (?)
  EtreCheck 12.66 % (App Store)
  Activity Monitor 3.95 % (Apple)
  Core Sync 0.12 % (Adobe Inc.)
  routined 0.05 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 603 MB (App Store)
  Dock 598 MB (Apple)
  Finder 271 MB (Apple)
  OneDrive 232 MB (App Store)
  Activity Monitor 96 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Other processes 7 MB / 979 KB (?)
  homed 28 KB / 7 KB (Apple)
  OneDrive 7 KB / 2 KB (App Store)
  AMPDeviceDiscoveryAgent 1 KB / 2 KB (Apple)
  routined 0 B / 0 B (Apple)

Virtual Memory Information:
  Physical RAM: 24 GB

  Free RAM: 2.05 GB
  Used RAM: 6.80 GB
  Cached files: 15.15 GB

  Available RAM: 17.20 GB
  Swap Used: 512 KB

Software Installs (past 30 days):
  Install Date Name (Version)
  2020-11-27 OneDrive (20.169.0823)
  2020-11-27 macOS Big Sur (11.0.1)
  2020-11-27 macOS 11.0.1 (11.0.1)
  2020-12-09 Microsoft Remote Desktop (10.5.0)
  2020-12-09 Keynote (10.0)
  2020-12-09 Xcode (12.2)
  2020-12-12 Epson Photo+ (1.0.0)
  2020-12-12 EPSON Printer Driver (10.85)
  2020-12-15 macOS 11.1 (11.1)
  2020-12-15 MRTConfigData (1.72)
  2020-12-15 Microsoft AutoUpdate (4.30.20121301)
  2020-12-18 XProtectPlistConfigData (2137)
  2020-12-19 Microsoft Outlook (16.44.20121301)
  2020-12-19 Microsoft Excel (16.44.20121301)
  2020-12-19 Microsoft OneNote (16.44.20121301)
  2020-12-19 Microsoft Word (16.44.20121301)
  2020-12-19 Microsoft PowerPoint (16.44.20121301)
  2020-12-19 iMovie (10.2.2)
  2020-12-24 EtreCheck (5.6.4)

Clean up:
  /Library/LaunchAgents/com.synology.PhotoUploaderFinderSync.plist
    /Applications/Synology Photo Station Uploader.app/Contents/MacOS/contextmenu/PhotoUploaderShellApp.app/Contents/MacOS/PhotoUploaderShellApp
    Executable not found
  ~/Library/LaunchAgents/com.expressvpn.ExpressVPN.agent.plist
    /Applications/ExpressVPN.app/Contents/MacOS/expressvpnd
    Executable not found
  ~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist
    /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv
    Executable not found

Diagnostics Information (past 7-30 days):
  2020-12-25 13:02:28 OneDrive.app High CPU Use
    Executable: /Applications/OneDrive.app

  2020-12-25 13:02:20 bird High CPU Use (5 times)
    Executable: /System/Library/PrivateFrameworks/CloudDocsDaemon.framework/Versions/A/Support/bird
    Details:
      dyld3 mode
      Assertion failed: (<BRCPQLConnection:0x7fc63af0ee40 clientTruth {batch
      :1:1 txn:0}> locked for more than 1 minute, aborting...

  2020-12-23 22:11:41 AntivirusforMac.app High CPU Use
    Executable: /Library/Bitdefender/*/AntivirusforMac.app

  2020-12-20 20:38:12 System Information.app Crash
    Executable: /System/Applications/Utilities/System Information.app
    Details:
      dyld3 mode
      *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept
      ion', reason: '*** -[NSMetadataQuery resultAtIndex:]: index (5489) out
       of bounds (5489)'
      terminating with uncaught exception of type NSException
      abort() called

  2020-12-20 07:00:44 IMDPersistenceAgent Crash
    Executable: /System/Library/PrivateFrameworks/IMDPersistence.framework/XPCServices/IMDPersistenceAgent.xpc/Contents/MacOS/IMDPersistenceAgent
    Details:
      dyld3 mode
      abort() called

  2020-12-19 21:46:45 Finder.app High CPU Use
    Executable: /System/Library/CoreServices/Finder.app


End of report