EtreCheck version: 6.2.4 (6C012) Report generated: 2020-04-03 15:27:47 Download EtreCheck from https://etrecheck.com Runtime: 2:12 Performance: Excellent Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (15-inch, 2019) MacBook Pro Model: MacBookPro15,3 1 2.3 GHz 8-Core Intel Core i9 (i9-9880H) CPU: 8-core 32 RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 16 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 16 GB DDR4 2400 Battery: Health = Normal - Cycle count = 54 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Radeon Pro Vega 16 - VRAM: 4 GB LG Ultra HD 6016 x 3384 LG Ultra HD 6016 x 3384 Drives: disk0 - APPLE SSD AP2048M 2.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 2.00 TB disk1 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 10.93 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 82 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 528 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - M************ Data (APFS) (Shared - 745 KB used) disk1s6 - M************ Data (APFS) [APFS Virtual drive] (Shared - 158.33 GB used) Mounted Volumes: disk1s1 - Macintosh HD 2.00 TB (Shared - 10.93 GB used, 1.83 TB free) APFS Mount point: / Encrypted Read-only: Yes disk1s3 - Recovery [Recovery] 2.00 TB (Shared - 528 MB used, 1.83 TB free) APFS Mount point: /Volumes/Recovery disk1s4 - VM [APFS VM] 2.00 TB (Shared - 1.07 GB used, 1.83 TB free) APFS Mount point: /private/var/vm Encrypted disk1s5 - M************ Data 2.00 TB (Shared - 745 KB used, 1.83 TB free) APFS Mount point: /Volumes/M************ Data Encrypted disk1s6 - M************ Data [APFS Virtual drive] 2.00 TB (Shared - 158.33 GB used, 1.83 TB free) APFS Mount point: /System/Volumes/Data Encrypted Network: Interface en7: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 53.57 GB available System Software: macOS Catalina 10.15.4 (19E266) Time since boot: Less than an hour Notifications: Microsoft Outlook.app 42 notifications Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 173 Apple tasks [Running] 122 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 178 Apple tasks [Running] 123 Apple tasks [Other] One Apple task Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-04-03) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-03) Launch Daemons: [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-03) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-03) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-03) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-03-09) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (? 0 - installed 2020-04-03) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-04-03) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-04-03) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-04-03) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-04-03) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Time Machine: Time Machine Not Configured! Performance: System Load: 2.49 (1 min ago) 2.42 (5 min ago) 1.83 (15 min ago) Nominal I/O speed: 3.19 MB/s File system: 13.84 seconds Write speed: 3070 MB/s Read speed: 2121 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 57.30 % (Apple) diagnosticd 45.24 % (Apple) Console 36.82 % (Apple) WindowServer 12.76 % (Apple) Google Chrome Helper (Renderer) (7) 11.14 % (Google, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Microsoft Outlook 1.09 GB (Microsoft Corporation) Google Chrome Helper (Renderer) (7) 1.08 GB (Google, Inc.) Microsoft Teams Helper (4) 827 MB (Microsoft Corporation) system_profiler (2) 662 MB (Apple) EtreCheckPro 603 MB (Etresoft, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 1 KB / 3 MB (Apple) SubmitDiagInfo 1019 KB / 894 B (Apple) mDNSResponder 127 KB / 39 KB (Apple) biometrickitd 68 KB / 87 KB (Apple) zoom.us 92 KB / 34 KB (Zoom Video Communications, Inc.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Google Chrome Helper (Renderer) (7) 9 (Google, Inc.) Google Chrome Helper (GPU) 5 (Google, Inc.) WindowServer 4 (Apple) Console 3 (Apple) Microsoft Teams Helper (4) 3 (Microsoft Corporation) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 16.29 GB Used RAM: 10.70 GB Cached files: 5.01 GB Available RAM: 21.30 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-04-03 Gatekeeper Configuration Data (181) 2020-04-03 XProtectPlistConfigData (2117) 2020-04-03 MRTConfigData (1.58) 2020-04-03 Microsoft Office (16.35.20030802) 2020-04-03 Zoom (4.6.19273.0402) Diagnostics Information (past 7-30 days): 2020-04-03 14:24:50 photolibraryd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd 2020-04-03 13:58:08 WindowServer Crash Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer Details: StartTime:2020-04-03 12:56:42 GPU:IG&AMD MetalDevice for accelerator(0x3427): 0x7fbc27722478 (MTLDevice: 0x7fbc 08718000) MetalDevice for accelerator(0x3803): 0x7fbc377095b8 (MTLDevice: 0x7fbc 00028000) IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/PEG0@1/IOPP/EGP 0@0/IOPP/EGP1@0/IOPP/GFX0@0/ATY,Xingu@2/AMDFramebufferVega10 IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/PEG0@1/IOPP/EGP 0@0/IOPP/EGP1@0/IOPP/GFX0@0/ATY,Xingu@1/AMDFramebufferVega10 End of report