EtreCheckPro version: 6.8.7 (68068)
Report generated: 2025-01-03 00:42:02
Download EtreCheckPro from https://etrecheck.com
Runtime: 13:32

Performance: Poor

Problem: Computer is too slow
Description: 
Computer runs extremely slow. Mainly use it to watch youtube, for emai
ls, microsoft word and excel

Major Issues:
    Anything that appears on this list needs immediate attention. 

    Proxies - Network proxies detected. This could be evidence of malware.
    Poor performance - EtreCheck report shows poor performance. This is unusual.

Minor Issues:
    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 

    No Time Machine backup - Time Machine backup not found.
    Apps crashing - There have been numerous app crashes.
    Clean up - There are orphan files that could be removed.
    Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
    Vintage hardware - This computer may be considered vintage.
    Limited permissions - More information may be available with Full Disk Access.
    Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
    iMac (Retina 5K, 27-inch, Late 2015)
        Status: Vintage
    iMac Model: iMac17,1
    3.2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core
    8 GB RAM - Upgradeable
        BANK 0/DIMM0 - 4 GB DDR3 1867 
        BANK 0/DIMM1 - Empty 
        BANK 1/DIMM0 - 4 GB DDR3 1867 
        BANK 1/DIMM1 - Empty 

Video Information:
    AMD Radeon R9 M380 - VRAM: 2 GB
        iMac (built-in) 5120 x 2880

Drives:
    disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM)
    Internal SATA 3 Gigabit Serial ATA
        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk0s2 [APFS Container] 1000.00 GB
            disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes)
                disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (204.79 GB used)
                disk1s2 - Preboot (APFS) [APFS Preboot] (729 MB used)
                disk1s3 - Recovery (APFS) [Recovery] (621 MB used)
                disk1s4 - VM (APFS) [APFS VM] (7.52 GB used)
                disk1s5 (APFS) [APFS Container] (15.33 GB used)
                    disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.33 GB used)
                disk1s6 - Update (APFS) (10 MB used)

Mounted Volumes:
    disk1s1 - Macintosh HD - Data [APFS Virtual drive]
        Filesystem: APFS
        Mount point: /System/Volumes/Data
        Used: 204.79 GB
        Shared values
            Size: 1000.00 GB
            Free: 770.79 GB
            Available: 781.47 GB

    disk1s2 - Preboot [APFS Preboot]
        Filesystem: APFS
        Mount point: /System/Volumes/Preboot
        Used: 729 MB
        Shared values
            Size: 1000.00 GB
            Free: 770.79 GB

    disk1s4 - VM [APFS VM]
        Filesystem: APFS
        Mount point: /System/Volumes/VM
        Used: 7.52 GB
        Shared values
            Size: 1000.00 GB
            Free: 770.79 GB

    disk1s5s1 - Macintosh HD [APFS Snapshot]
        Filesystem: APFS
        Mount point: /
        Read-only: Yes
        Used: 15.33 GB
        Shared values
            Size: 1000.00 GB
            Free: 770.79 GB
            Available: 781.47 GB

    disk1s6 - Update
        Filesystem: APFS
        Mount point: /System/Volumes/Update
        Used: 10 MB
        Shared values
            Size: 1000.00 GB
            Free: 770.79 GB

USB:
    USB 3.0 bus
        Broadcom Corp. - Bluetooth USB Host Controller
        Apple Inc. - FaceTime HD Camera (Built-in)

Network:
    Interface en0: Ethernet
    Interface en1: Wi-Fi
        802.11 a/b/g/n/ac
    Interface en4: Bluetooth PAN
        Proxies: HTTP, HTTPS
    iCloud Quota: 527.22 GB available

    Firewall:
        Blocked apps:
                com.adobe.illustrator

System Software:
    macOS Big Sur 11.7.10 (20G1427) 
    Time since boot: About 22 days

Security:
    Gatekeeper: App Store and identified developers
    System Integrity Protection: Enabled

    Antivirus software: Apple and EnigmaSoft

Unsigned Files:
    Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist
        Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist
        Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon
        Details: Exact match found in the legitimate list - probably OK

    Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist

    Apps: 12

Kernel Extensions:
    /Library/Extensions
        [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (Seiko Epson Corporation, 2.4.3)

System Launch Daemons:
    [Not Loaded] 39 Apple tasks
    [Loaded] 209 Apple tasks
    [Running] 119 Apple tasks
    [Other] One Apple task

System Launch Agents:
    [Not Loaded] 20 Apple tasks
    [Loaded] 204 Apple tasks
    [Running] 113 Apple tasks

Launch Daemons:
    [Running] com.adguard.mac.vpn.vpn_helper.plist (Adguard Software Limited - installed 2024-11-17)
        Executable: /Library/Application Support/AdGuard Software/com.adguard.mac.vpn/vpn_helper

    [Loaded] com.enigmasoft.spyhunter.shmhelper.plist (EnigmaSoft Limited - installed 2023-11-08)
        Executable: /Library/PrivilegedHelperTools/com.enigmasoft.spyhunter.shmhelper

    [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Not signed - installed 2023-11-08)
        Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon

    [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Not signed - installed 2023-11-08)
        Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon

    [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-10-15)
        Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper

    [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-11-08)
        Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper

    [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-01-03)
        Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon

Launch Agents:
    [Not Loaded] com.apple.AuthenticationServicesCore.AuthenticationServicesAgent.plist (Apple - installed 2023-11-08)
        Executable: /Library/Apple/System/Library/CoreServices/SafariSupport.bundle/Contents/MacOS/AuthenticationServicesAgent

    [Other] com.enigmasoft.spyhunter.plist (Not signed - installed 2023-11-08)
        Command: /usr/bin/open -a /Applications/SpyHunter.app --args -as

    [Other] com.microsoft.OneDriveStandaloneUpdater.plist (Not signed - installed 2023-11-08)
        Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater

    [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-10-15)
        Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent

User Launch Agents:
    [Other] co.clario.Clario.plist (Not signed - installed 2022-07-24)
        Command: /Applications/Clario.app/Contents/Library/LaunchAgents/Clario.app/Contents/MacOS/Clario LMFromLaunchd

    [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-08-24)
        Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled

    [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-11-20)
        Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2

    [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-09-14)
        <Empty>

    [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-09-14)
        <Empty>

User Login Items:
    [Loaded] LaunchAtLogin (Adguard Software Limited - installed 2024-11-17)
        Modern Login Item
        /Applications/AdGuard VPN.app/Contents/Library/LoginItems/LaunchAtLogin.app

    [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2024-12-09)
        Modern Login Item
        /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app

    [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2021-07-15)
        Modern Login Item
        ~/Downloads/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app

    [Loaded] com.adobe.SwitchBoard.monitor.plist (Not signedNot found!)
        MachInit
        /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist

Applications:
    417 Apple apps
    126 3rd party apps
    80 x86-only apps
    12 unsigned apps

App Extensions:
    Finder sync extensions:
        [Loaded] Core Sync Helper - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app

    Share services:
        [Loaded] OneNote - /Applications/Microsoft OneNote.app

    Widgets:
        [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app

Internet Plug-ins:
    AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-11-08)
    JavaAppletPlugin: (?Not found!)

User Internet Plug-ins:
    Folx3Plugin: (?Not found!)

Backup:
    Time Machine information is limited without Full Disk Access

Performance:
    System Load: 1.77 (1 min ago) 1.72 (5 min ago) 1.75 (15 min ago)
    Nominal I/O usage: 0.57 MB/s
    File system: 35.35 seconds
    Write speed: 102 MB/s
    Read speed: 112 MB/s

CPU Usage Snapshot:
    Type Overall
    System: 3 %
    User: 5 %
    Idle: 92 %

Top Processes Snapshot by CPU:
    Process (count) CPU (Source - Location)
    EtreCheckPro 13.50 % (Etresoft, Inc.)
    com.apple.WebKit.WebContent (7) 10.14 % (Apple)
    WindowServer 4.66 % (Apple)
    kernel_task 3.76 % (Apple)
    QtWebEngineProcess (2) 2.78 % (SMART KOD OOD)

Top Processes Snapshot by Memory:
    Process (count) RAM usage (Source - Location)
    com.apple.WebKit.WebContent (7) 821 MB (Apple)
    EtreCheckPro 548 MB (Etresoft, Inc.)
    node 211 MB (SMART KOD OOD)
    QtWebEngineProcess (2) 113 MB (SMART KOD OOD)
    Safari 113 MB (Apple)

Top Processes Snapshot by Network Use:
    Process Input / Output (Source - Location)
    node 48 MB / 254 MB (SMART KOD OOD)
    mDNSResponder 61 MB / 5 MB (Apple)
    netbiosd 3 MB / 6 MB (Apple)
    apsd 33 KB / 474 KB (Apple)
    softwareupdated 0 B / 0 B (Apple)

Top Processes Snapshot by Energy Use:
    Process (count) Energy (0-100) (Source - Location)
    WindowServer 5 (Apple)
    QtWebEngineProcess (2) 2 (SMART KOD OOD)
    stremio 1 (SMART KOD OOD)
    AdGuard VPN 1 (Adguard Software Limited)
    node 0 (SMART KOD OOD)

Virtual Memory Information:
    Physical RAM: 8 GB

    Free RAM: 93 MB
    Used RAM: 5.94 GB
    Cached files: 1.97 GB

    Available RAM: 2.06 GB
    Swap Used: 2.13 GB

Software Installs (past 60 days):
    Install Date Name (Version)
    2024-11-09 Mobile Device (1.0.0.0)
    2024-11-12 XProtectPlistConfigData (5282)
    2024-11-17 AdGuard VPN (705)
    2024-12-09 HP Smart (17.35.1)

Clean up:
    /Library/LaunchAgents/com.enigmasoft.spyhunter.plist
        /Applications/SpyHunter.app
        Executable not found
    /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist
        /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater
        Executable not found
    ~/Library/LaunchAgents/co.clario.Clario.plist
        /Applications/Clario.app/Contents/Library/LaunchAgents/Clario.app/Contents/MacOS/Clario
        Executable not found

Diagnostics Information (past 60 days):
    2025-01-03 00:30:47 com.enigmasoft.spyhunter.shmhelper - Crash (23 times)
        First occurrence: 2024-12-27 08:43:38
        Executable: /Library/PrivilegedHelperTools/com.enigmasoft.spyhunter.shmhelper
        Details: 
            dyld: launch, loading dependent libraries

    2025-01-02 16:35:27 com.apple.WebKit.WebContent - Crash (11 times)
        First occurrence: 2024-12-30 15:32:33
        Details: 
            Bundle controller class:
            BrowserBundleController

    2024-12-31 18:39:55 AuthenticationServicesAgent - Crash (2 times)
        First occurrence: 2024-12-29 18:18:36


End of report