EtreCheck version: 5.4.8 (5091)
Report generated: 2020-01-16 21:54:59
Download EtreCheck from https://etrecheck.com
Runtime: 2:30
Performance: Excellent
Sandbox: Enabled
Full drive access: Enabled

Problem: No problem - just checking

Major Issues:
  Anything that appears on this list needs immediate attention. 
  No Time Machine backup - Time Machine backup not found.
  Kernel panics - This system has experienced kernel panics that could be related to 3rd party software.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  High battery cycle count - Your battery may be losing capacity.
  Apps crashing - There have been numerous app crashes.
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
  32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”.

Hardware Information:
  MacBook Pro (Retina, 13-inch, Late 2013)
  MacBook Pro Model: MacBookPro11,1
  1 2.4 GHz Dual-Core Intel Core i5 (i5-4258U) CPU: 2-core
  8 RAM - Not upgradeable
    BANK 0/DIMM0 - 4 GB DDR3 1600  
    BANK 1/DIMM0 - 4 GB DDR3 1600  
  Battery: Health = Normal - Cycle count = 738

Video Information:
  Intel Iris - VRAM: 1536 MB
    Color LCD (built-in) 2560 x 1600

Drives:
  disk0 - APPLE SSD SM0256F 251.00 GB (Solid State - TRIM: Yes) 
  Internal PCI 5.0 GT/s x2 Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 250.79 GB
      disk1 [APFS Virtual drive] 250.79 GB (Shared by 5 volumes)
        disk1s1 - M************  Data (APFS) [APFS Virtual drive] (Shared - 96.69 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk1s3 - Recovery (APFS) [Recovery] (Shared)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
        disk1s5 - Macintosh HD (APFS) (Shared - 10.81 GB used)

Mounted Volumes:
  disk1s1 - M************  Data [APFS Virtual drive]
    250.79 GB (Shared - 96.69 GB used, 153.64 GB available, 141.47 GB free)
    APFS
    Mount point: /System/Volumes/Data
    Encrypted

  disk1s4 - VM [APFS VM]
    250.79 GB (Shared - 1.07 GB used, 141.47 GB free)
    APFS
    Mount point: /private/var/vm

  disk1s5 - Macintosh HD
    250.79 GB (Shared - 10.81 GB used, 153.64 GB available, 141.47 GB free)
    APFS
    Mount point: /
    Encrypted
    Read-only: Yes

Network:
  Interface en5: Thunderbolt Ethernet
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en4: iPhone
  Interface en6: iPhone 2
  Interface en3: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Catalina 10.15.2 (19C57) 
  Time since boot: Less than an hour

Notifications:
  EtreCheck.app
    4 notifications

  Safari.app
    8 notifications

Security:
  System Status
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
    Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist
    Executable: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager -launchedbylogin
    Details: Exact match found in the whitelist - probably OK

32-bit Applications:
  13 32-bit apps

Kernel Extensions:
  /Library/Extensions
    usbserial.kext (1.1.1 - SDK 10.9)

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  176 Apple tasks
  [Running]  119 Apple tasks

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]  191 Apple tasks
  [Running]  109 Apple tasks

Launch Agents:
  [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-10-10)
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (? ed2af8df  - installed 2017-09-04)
  [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-10-12)
  [Other] com.adobe.CS5ServiceManager.plist (? 40cdc1ff  - installed 2015-02-04)
  [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-20)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-20)
  [Other] com.canon.MFManager.plist (? 8a8296d7  - installed 2012-05-22)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-03)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-03)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-11-14)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (? d94017c4  - installed 2017-09-04)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (? 1574c81e  - installed 2017-09-04)
  [Loaded] com.adobe.SwitchBoard.plist (? 68cad67  - installed 2014-01-17)
  [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-10-12)
  [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-20)
  [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-12-16)
  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-20)
  [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-12-03)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-11-14)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-08-15)

User Launch Agents:
  [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-10-10)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-20)
  [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-12-05)
  [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21)
  [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2019-07-03)

User Login Items:
  [Loaded] Day One Helper (App Store - installed 2020-01-10)
    Modern Login Item
    /Applications/Day One.localized/Day One.app/Contents/Library/LoginItems/Day One Helper.app

  [Not Loaded] Evernote Helper (App Store - installed 2019-12-22)
    Modern Login Item
    /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app

  [Not Loaded] EvernoteLauncher (App Store - installed 2019-12-22)
    Modern Login Item
    /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app

  [Not Loaded] goproapp.devicedetection (GoPro, Inc. - installed 2019-03-11)
    Modern Login Item
    /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app

  [Not Loaded] QBO Launcher (App Store - installed 2018-05-27)
    Modern Login Item
    /Applications/QuickBooks.app/Contents/Library/LoginItems/QBO Launcher.app

Internet Plug-ins:
  AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-10-12)
  FlashPlayer-10.6: 32.0.0.314 (Adobe Systems, Inc. - installed 2020-01-14)
  AdobePDFViewerNPAPI: 17.009.20058 (Adobe Systems, Inc. - installed 2017-07-02)
  AdobePDFViewer: 17.009.20058 (Adobe Systems, Inc. - installed 2017-07-02)
  Flash Player: 32.0.0.314 (Adobe Systems, Inc. - installed 2020-01-14)
  OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2014-01-17)
  Silverlight: 5.1.41212.0 (? - installed 2016-03-24)
  JavaAppletPlugin: 15.0.1 (Apple - installed 2014-01-18)

User Internet Plug-ins:
  OctoshapeWeb: 1.0 (? - installed 2017-03-29)
  WebEx64: 1.0 (? - installed 2016-06-01)
  DISH Anywhere Player: ECHO.2.29.3 (? - installed 2018-05-10)

Safari Extensions:
  Evernote Web Clipper.safariextz - Evernote Corp. - http://evernote.com (installed 2018-04-06)
  Norton Password Manager.safariextz - Symantec Corporation - https://www.norton.com (installed 2019-08-26)
  Norton Safe Web.safariextz - Symantec Corporation - https://www.norton.com (installed 2019-05-01)

3rd Party Preference Panes:
  Flash Player (installed 2019-12-16)

Time Machine:
  Time Machine Not Configured!

Performance:
  System Load: 2.98 (1 min ago) 3.64 (5 min ago) 4.80 (15 min ago)
  Nominal I/O speed: 8.78 MB/s
  File system: 32.95 seconds
  Write speed: 654 MB/s
  Read speed: 770 MB/s

CPU Usage Snapshot:
  Type Overall
  System 3 %
  User 3 %
  Idle 94 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Other processes 16.37 % (?)
  EtreCheck 7.66 % (App Store)
  Core Sync 0.37 % (Adobe Systems, Inc.)
  sharingd 0.14 % (Apple)
  SystemUIServer 0.09 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 555 MB (App Store)
  com.apple.siri.embeddedspeech.xpc 93 MB (Apple)
  accountsd 87 MB (Apple)
  CCLibrary 69 MB (Adobe Systems, Inc.)
  Creative Cloud 63 MB (Adobe Systems, Inc.)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Other processes 655 KB / 98 KB (?)
  homed 13 KB / 4 KB (Apple)
  rapportd 4 KB / 2 KB (Apple)
  SystemUIServer 0 B / 64 B (Apple)
  routined 0 B / 0 B (Apple)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 2.22 GB
  Used RAM: 3.83 GB
  Cached files: 1.95 GB

  Available RAM: 4.17 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2019-12-21 Norton For Mac.Universal
  2019-12-22 Evernote (7.14)
  2019-12-26 Letter Opener (9.2.2)
  2020-01-06 Phidget22 (1.0)
  2020-01-07 XProtectPlistConfigData (2111)
  2020-01-08 ModbusServerPro (3.93)
  2020-01-10 Day One (4.4)
  2020-01-13 NIS_SKU.SOS_1122_Mac_7.6_NS_19164_NS
  2020-01-13 Norton for Mac
  2020-01-13 Norton for Mac.Universal
  2020-01-13 NIS_SKU.NS_SOS
  2020-01-13 Norton For Mac
  2020-01-13 Norton Security SKU
  2020-01-14 Adobe Flash Player (32.0.0.314)
  2020-01-14 MRTConfigData (1.52)
  2020-01-14 CH34x_Install (1.3)
  2020-01-16 EtreCheck (5.4.8)
  2020-01-16 Microsoft PowerPoint (16.33.20011301)
  2020-01-16 Microsoft Word (16.33.20011301)
  2020-01-16 Microsoft Outlook (16.33.20011301)
  2020-01-16 Microsoft OneNote (16.33.20011301)
  2020-01-16 Microsoft Excel (16.33.20011301)

Clean up:
  /Library/LaunchAgents/com.canon.MFManager.plist
    /Applications/Canon Utilities/ImageBrowser EX/ExtApp/MFManager.app/Contents/MacOS/MFManager
    Executable not found


Diagnostics Information (past 7-30 days):
  2020-01-16 21:52:26 com.symantec.mes.systemextension Crash
    Executable: /Library/SystemExtensions/*/com.symantec.mes.systemextension
    Details:
      dyld: launch, loading dependent libraries

  2020-01-15 21:16:54 Kernel Panic
    Details:
      panic(cpu 1 caller 0xffffff801eb9434a): "Element 0xffffff9152483ad6 fr
      om zone vm objects caught being freed to wrong zone kalloc.16\n"@/Buil
      dRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.61.1/osfmk/ker
      n/zalloc.c:3893

    3rd party kernel extensions: 
      com.wch.usbserial


End of report