EtreCheckPro version: 6.4.3 (6E010) Report generated: 2021-04-10 19:11:33 Download EtreCheckPro from https://etrecheck.com Runtime: 4:11 Performance: Good Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Air (13-inch, 2017) MacBook Air Model: MacBookAir7,2 1,8 GHz Dual-Core Intel Core i5 (i5-5350U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 702 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1440 x 900 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 121.12 GB disk1 [APFS Virtual drive] 121.12 GB (Shared by 6 volumes) disk1s1 - M*******************е (APFS) [APFS Virtual drive] (Shared - 44.88 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 297 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.05 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk1s6 - Update (APFS) (Shared - 319 KB used) Mounted Volumes: disk1s1 - M*******************е [APFS Virtual drive] 121.12 GB (Shared - 44.88 GB used, 60.30 GB available, 59.08 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 121.12 GB (Shared - 297 MB used, 59.08 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 121.12 GB (Shared - 1.07 GB used, 59.08 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 121.12 GB (Shared - 15.05 GB used, 60.30 GB available, 59.08 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 121.12 GB (Shared - 319 KB used, 59.08 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Proxy Auto Discovery Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Screen sharing: Enabled Remote login: Enabled System Software: macOS Big Sur 11.2.3 (20D91) Time since boot: Less than an hour Notifications: Telegram.app 33 notifications EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Screen sharing: Enabled Remote login: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.TestTimeDaemon.plist Executable: /Library/TestTimeDaemon/TestTimeDaemon.app/Contents/MacOS/TestTimeDaemon Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.TestTime.plist Executable: ~/Library/TestTime/TestTime.app/Contents/MacOS/TestTime Launchd: ~/Library/LaunchAgents/com.BlueStacks.AppPlayer.Service.plist Executable: /Applications/BlueStacks.app/Contents/MacOS/bstservice Android Details: Exact match found in the legitimate list - probably OK Preference Pane: /Library/PreferencePanes/Tuxera NTFS.prefPane Apps: 1 Kernel Extensions: /Applications/BlueStacks.app [Not Loaded] VBoxDrv.kext - com.bluestacks.kext.Hypervisor (5.2.20) /Library/Extensions [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.5.41 - SDK 10.10) [Loaded] VDMounter.kext - com.paragon-software.kext.VDMounter (1370.2 - SDK 10.8) Startup Items: TuxeraNTFSUnmountHelper Path: /Library/StartupItems/TuxeraNTFSUnmountHelper System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 187 Apple tasks [Running] 127 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 194 Apple tasks [Running] 132 Apple tasks [Other] One Apple task Launch Agents: [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-03-18) Launch Daemons: [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2020-01-20) [Loaded] com.TestTimeDaemon.plist (? b0780832 - installed 2020-06-01) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2019-06-28) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? 0 - installed 2019-04-24) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-03-18) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15) [Loaded] com.zoenzo.iMyMac.HelperTool.plist (Zengrong Zhan - installed 2020-01-16) User Launch Agents: [Loaded] com.BlueStacks.AppPlayer.Service.plist (? 0 - installed 2020-01-20) [Loaded] com.BlueStacks.AppPlayer.UninstallWatcher.plist (BlueStack Systems, Inc. - installed 2020-01-20) [Loaded] com.BlueStacks.AppPlayer.Updater.plist (BlueStack Systems, Inc. - installed 2020-01-20) [Other] com.ReplayInfo.plist (? 0 - installed 2020-06-23) [Loaded] com.TestTime.plist (? 0 - installed 2020-06-01) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05) User Login Items: [Loaded] StartUpHelper (Spotify - installed 2021-04-01) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-12-18) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Loaded] uTorrent Web (BitTorrent, Inc - installed 2020-06-08) Application /Applications/uTorrent Web.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-01-13) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2019-01-13) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Safari Extensions: MKPlayer (App Store - installed 2020-11-28) 3rd Party Preference Panes: Tuxera NTFS (? - installed 2020-02-26) Backup: Time Machine Not Configured! Performance: System Load: 3.46 (1 min ago) 3.76 (5 min ago) 5.96 (15 min ago) Nominal I/O speed: 3.75 MB/s File system: 69.24 seconds Write speed: 515 MB/s Read speed: 1125 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 15 % Idle: 78 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) VTDecoderXPCService 43.18 % (Apple) WindowServer 30.64 % (Apple) Dock 17.72 % (Apple) kernel_task 7.07 % (Apple) EtreCheckPro 3.74 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (12) 1.54 GB (Apple) EtreCheckPro 546 MB (Etresoft, Inc.) Dock 167 MB (Apple) Safari 133 MB (Apple) kernel_task 116 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 1 MB / 201 KB (Apple) mDNSResponder 178 KB / 121 KB (Apple) cloudd 45 KB / 20 KB (Apple) apsd 7 KB / 19 KB (Apple) netbiosd 9 KB / 5 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 16 (Apple) Dock 3 (Apple) ControlCenter 1 (Apple) com.apple.WebKit.WebContent (12) 0 (Apple) com.apple.WebKit.Networking 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 87 MB Used RAM: 4.44 GB Cached files: 3.48 GB Available RAM: 3.56 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-03-15 macOS Big Sur (11.2.3) 2021-03-15 macOS 11.2.3 (11.2.3) 2021-03-18 Microsoft AutoUpdate (4.33.21031401) 2021-03-19 MRTConfigData (1.76) 2021-04-02 XProtectPlistConfigData (2143) 2021-04-10 Microsoft Excel (16.47.21032301) 2021-04-10 Microsoft Word for Mac (16.16.20101200) 2021-04-10 Microsoft PowerPoint (16.47.21031401) Clean up: ~/Library/LaunchAgents/com.ReplayInfo.plist ~/Library/Application Support/com.ReplayInfo/ReplayInfo Executable not found Diagnostics Information (past 7-30 days): 2021-04-10 18:41:40 TextEdit.app High CPU Use Executable: /System/Applications/TextEdit.app 2021-04-10 11:49:17 com.apple.WebKit.WebContent High CPU Use (5 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2021-04-07 13:00:19 com.apple.WebKit.Networking High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.Networ***.xpc/Contents/MacOS/com.apple.WebKit.Networ*** 2021-04-05 11:50:20 useractivityd Crash (2 times) Executable: /System/Library/PrivateFrameworks/UserActivity.framework/Agents/useractivityd Details: dyld3 mode End of report