EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-04-06 20:44:50 Download EtreCheckPro from https://etrecheck.com Runtime: 29:51 Performance: Poor Problem: Computer is too slow Description: >1000% CPU on kernel task, only VPN running, no optimisers, cleaners, anti-virus etc. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2020) Status: Supported iMac Model: iMac20,1 3.8 GHz 8-Core Intel Core i7 (i7-10700K) CPU: 8-core 72 GB RAM - Upgradeable Video Information: AMD Radeon Pro 5500 XT - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk2 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (10.24 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (10.24 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (443.16 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (2.10 GB used) disk2s4 - Recovery (APFS) [Recovery] (1.24 GB used) disk2s5 - VM (APFS) [APFS VM] (20 KB used) disk2s6 - Update (APFS) (17 MB used) disk1 - Sabrent ROCKET-XTRM-Q 1.00 TB (Solid State - TRIM: Yes) External 8.0 GT/s x4 NVM Express disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Container] 1000.00 GB disk3 [APFS Virtual drive] 1000.00 GB (Shared by 1 volumes) disk3s1 - X**M (APFS) (5.80 GB used) disk4 - Seagate Expansion HDD 14.00 TB External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 [APFS Container] 14.00 TB disk5 [APFS Virtual drive] 14.00 TB (Shared by 2 volumes) disk5s2 - B*****e (APFS) (2.75 TB used) disk5s3 - B***4 (APFS) (7.30 TB used) disk6 - Seagate Backup+ Hub BK 8.00 TB External USB 5 Gbit/s USB disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk6s2 [APFS Container] 8.00 TB disk9 [APFS Virtual drive] 8.00 TB (Shared by 1 volumes) disk9s1 - D*****s (APFS) (1.05 TB used) disk7 - Seagate One Touch w/PW 5.00 TB External USB 5 Gbit/s USB disk7s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk7s2 [APFS Container] 5.00 TB disk10 [APFS Virtual drive] 5.00 TB (Shared by 1 volumes) disk10s1 - R********T (APFS) (3.80 TB used) disk8 - Seagate BUP BL 4.00 TB External USB 5 Gbit/s USB disk8s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk8s2 - T******4 (Journaled HFS+) 4.00 TB (2.78 TB used) Mounted Volumes: disk2s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 10.24 GB Shared values Size: 499.96 GB Free: 43.03 GB Available: 58.35 GB disk2s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 443.16 GB Shared values Size: 499.96 GB Free: 43.03 GB Available: 58.35 GB disk2s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.10 GB Shared values Size: 499.96 GB Free: 43.03 GB Available: 58.35 GB disk2s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 499.96 GB Free: 43.03 GB Available: 58.35 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 17 MB Shared values Size: 499.96 GB Free: 43.03 GB Available: 58.35 GB disk3s1 - X**M Filesystem: APFS Mount point: /Volumes/X**M Owners enabled: No Used: 5.80 GB Shared values Size: 1000.00 GB Free: 993.98 GB disk5s2 - B*****e Filesystem: APFS Mount point: /Volumes/B*****e Owners enabled: No Used: 2.75 TB Shared values Size: 14.00 TB Free: 3.95 TB disk5s3 - B***4 Filesystem: APFS Mount point: /Volumes/B***4 Used: 7.30 TB Shared values Size: 14.00 TB Free: 3.95 TB disk8s2 - T******4 Filesystem: Journaled HFS+ Mount point: /Volumes/T******4 Owners enabled: No Used: 2.78 TB Size: 4.00 TB Free: 1.22 TB disk9s1 - D*****s Filesystem: APFS Mount point: /Volumes/D*****s Owners enabled: No Used: 1.05 TB Shared values Size: 8.00 TB Free: 6.95 TB disk10s1 - R********T Filesystem: APFS Mount point: /Volumes/R********T Owners enabled: No Used: 3.80 TB Shared values Size: 5.00 TB Free: 1.20 TB USB: USB31Bus Seagate - One Touch w/PW Seagate - BUP BL GenesysLogic - USB3.1 Hub GenesysLogic - USB3.1 Hub Seagate - Backup+ Hub Seagate - Backup+ Hub BK Seagate - Expansion HDD Focusrite - Scarlett 2i2 USB GenesysLogic - USB2.1 Hub GenesysLogic - USB2.1 Hub Seagate - Backup+ Hub Sunplus Innovation Technology - USB to Serial-ATA bridge T2Bus Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Sonoma 14.4.1 (23E224) Time since boot: About a day Notifications: SynologyDrive.app 6 notifications iMazing Mini.app 33 notifications (2 scheduled) Tuta Mail.app 3 notifications ClipGrab.app 4 notifications MetaZ.app 2 notifications ExpressVPN.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Running app: ~/Applications/Synology Note Station Client.app/Contents/MacOS/pre_nwjs Running app: ~/Applications/Synology Note Station Client.app/Contents/Frameworks/nwjs Framework.framework/Versions/92.0.4515.107/Helpers/chrome_crashpad_handler Running app: ~/Applications/Synology Note Station Client.app/Contents/Frameworks/nwjs Framework.framework/Versions/92.0.4515.107/Helpers/nwjs Helper (GPU).app/Contents/MacOS/nwjs Helper (GPU) Running app: ~/Applications/Synology Note Station Client.app/Contents/Frameworks/nwjs Framework.framework/Versions/92.0.4515.107/Helpers/nwjs Helper (Renderer).app/Contents/MacOS/nwjs Helper (Renderer) Running app: /Applications/LibreWolf.app/Contents/MacOS/librewolf Running app: /Applications/LibreWolf.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container Running app: ~/Applications/Synology Note Station Client.app/Contents/Frameworks/nwjs Framework.framework/Versions/92.0.4515.107/Helpers/nwjs Helper.app/Contents/MacOS/nwjs Helper Login Item: ~/Applications/Synology Note Station Client.app Login Item: /Applications/TrackerZapper.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app Apps: 10 Kernel Extensions: /Applications/Capture One 12.app [Not Loaded] LeafFwXDriverMatcher64.kext - com.Leaf.driver.LeafFwXDriverMatcher (Phase One A/S, 1.2.0d1) /Applications/ExpressVPN.app [Not Loaded] ExpressVPNSplitTunnel.kext - com.expressvpn.splittunnel (ExprsVPN LLC, 1.0.2 - SDK 13) /Library/Extensions [Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (MATT INGALLS, 2.0b2 - SDK 10.10) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (Seiko Epson Corporation, 2.7.3) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 173 Apple tasks [Running] 186 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 191 Apple tasks [Running] 213 Apple tasks Launch Daemons: [Running] com.bjango.istatmenus.daemon.plist (Bjango Pty Ltd - installed 2023-09-26) Executable: /Library/Application Support/iStat Menus 6/iStatMenusDaemon [Running] com.bjango.istatmenus.fans.plist (Bjango Pty Ltd - installed 2023-09-26) Executable: /Library/Application Support/iStat Menus 6/iStatMenusFans [Loaded] com.bjango.istatmenus.installerhelper.plist (Bjango Pty Ltd - installed 2020-11-23) Executable: /Library/PrivilegedHelperTools/com.bjango.istatmenus.installerhelper [Running] com.expressvpn.expressvpnd.plist (ExprsVPN LLC - installed 2023-12-21) Executable: /Applications/ExpressVPN.app/Contents/MacOS/expressvpnd [Running] com.focusrite.ControlServer.plist (Focusrite Audio Engineering Ltd. - installed 2020-06-03) Command: /Applications/Focusrite Control.app/Contents/Library/LoginItems/FocusriteControlServer.app/Contents/MacOS/FocusriteControlServer daemon [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2021-04-08) Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool [Running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2020-11-27) Command: /Library/PrivilegedHelperTools/licenseDaemon.app/Contents/MacOS/licenseDaemon --backurl https:/activation.paceap.com/InitiateActivation Launch Agents: [Running] com.bjango.istatmenus.agent.plist (Bjango Pty Ltd - installed 2023-09-26) Executable: /Library/Application Support/iStat Menus 6/iStatMenusAgent.app/Contents/MacOS/iStatMenusAgent [Running] com.bjango.istatmenus.status.plist (Bjango Pty Ltd - installed 2023-09-26) Executable: /Library/Application Support/iStat Menus 6/iStat Menus Status.app/Contents/MacOS/iStat Menus Status [Other] com.epson.esua.launcher.plist (Not signed - installed 2020-12-11) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2021-04-08) Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck [Loaded] com.paceap.eden.licensed.agent.plist (PACE Anti-Piracy, Inc. - installed 2021-01-21) Command: /Library/Frameworks/PACEEdenExperience.framework/Versions/Current/Software Activation /var/tmp/com.paceap.eden.licensed.agent 1 User Launch Agents: [Loaded] com.DigiDNA.iMazing2Mac.Mini.plist (DigiDNA SARL - installed 2024-04-05) Executable: /Applications/iMazing.app/Contents/MacOS/iMazing Mini.app/Contents/MacOS/iMazing Mini [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2024-01-25) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Loaded] com.synology.SynologyDrive.plist (Synology Inc. - installed 2024-04-06) Command: /usr/bin/open '/Applications/Synology Drive Client.app' User Login Items: [Running] Dropbox (Dropbox, Inc. - installed 2024-04-04) Application /Applications/Dropbox.app [Loaded] ExpressVPN Launcher (ExprsVPN LLC - installed 2023-12-21) Application /Applications/ExpressVPN.app/Contents/Library/LoginItems/ExpressVPN Launcher.app [Not Loaded] FocusriteControlServer (Focusrite Audio Engineering Ltd. - installed 2020-12-23) Modern Login Item /Applications/Focusrite Control.app/Contents/Library/LoginItems/FocusriteControlServer.app [Not Loaded] LaunchAtLoginHelper (Not signed - installed 2022-02-03) Modern Login Item /Applications/TrackerZapper.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Not Loaded] Walter's Currency Converter Login Helper (App Store - installed 2021-12-25) Modern Login Item /Applications/Walter's Currency Converter.app/Contents/Library/LoginItems/Walter's Currency Converter Login Helper.app [Not Loaded] StartupHelper (Seiko Epson Corporation - installed 2021-08-26) Modern Login Item /Library/Printers/EPSON/Fax/Utility/Fax Receive Monitor.app/Contents/Library/LoginItems/StartupHelper.app [Running] Synology Note Station Client (Not signed - installed 2022-07-03) Application ~/Applications/Synology Note Station Client.app Applications: 558 apps 51 x86-only apps 8 unsigned apps App Extensions: Widgets: iStat Menus - /Applications/iStat Menus.app Photo editing extensions: Affinity Haze Removal - /Applications/Affinity Photo.app Affinity Miniature - /Applications/Affinity Photo.app Affinity Retouch - /Applications/Affinity Photo.app Affinity Develop - /Applications/Affinity Photo.app Edit in Affinity Photo - /Applications/Affinity Photo.app Affinity Liquify - /Applications/Affinity Photo.app Affinity Monochrome - /Applications/Affinity Photo.app File providers: Dropbox - /Applications/Dropbox.app Synology Drive - ~/Library/Application Support/SynologyDrive/SynologyDrive.app Share services: Dropbox Transfer - /Applications/Dropbox.app Finder sync extensions: Synology Drive Finder Integration - ~/Library/Application Support/SynologyDrive/SynologyDrive.app/Contents/Resources/FinderHelper.app Dropbox Finder Extension - /Applications/Dropbox.app QuickLook Previews: EtreCheckQuickLook - /Applications/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): BlackmagicRaw - /Applications/Blackmagic RAW/Blackmagic RAW Player.app com.blackmagic-design.braw-movie *.braw IIQ - /Applications/Capture One 20.app com.leafamerica.raw-image *.mos com.phaseone.packaged-image *.eip com.phaseone.raw-image *.iiq QuickLook - /Applications/Affinity Photo.app com.seriflabs.affinitypublisher.document *.afpub com.seriflabs.affinity *.fh10 com.seriflabs.affinityphoto.document *.afphoto com.seriflabs.affinitydesigner.document *.afdesign Internet Plug-ins: JavaAppletPlugin: Java 8 Update 291 build 10 (? - installed 2021-05-14) Audio Plug-ins: M1: 2.0.1 (KORG INC. - installed 2020-07-10) 3rd Party System settings: Java (? - installed 2021-04-08) Backup: Destinations: B***4 [Local] (Last used) Total size: 0 B Total number of backups: 21 local snapshots Oldest local snapshot: 2024-04-05 20:03:55 Last local snapshot: 2024-04-06 19:03:50 Performance: System Load: 20.58 (1 min ago) 21.51 (5 min ago) 19.06 (15 min ago) Nominal I/O usage: 0.46 MB/s File system: 120.71 seconds (timed out) Write speed: 534 MB/s Read speed: 979 MB/s CPU Usage Snapshot: Type Overall System: 64 % User: 4 % Idle: 32 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 34.66 % (Etresoft, Inc.) WindowServer 27.02 % (Apple) Finder 19.22 % (Apple) kernel_task 13.03 % (Apple) coreaudiod 8.34 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 1.19 GB (Etresoft, Inc.) MTLCompilerService (16) 1.08 GB (Apple) ocenaudio 975 MB (Rui Seara Junior) soffice 628 MB (The Document Foundation) Dropbox (3) 602 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) lightway 48 MB / 46 MB (ExprsVPN LLC) mDNSResponder 13 MB / 2 MB (Apple) Dropbox 2 MB / 1 MB (Dropbox, Inc.) remoted 538 KB / 746 KB (Apple) cloud-drive-daemon 288 KB / 782 KB (Synology Inc.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Finder 10 (Apple) coreaudiod 4 (Apple) iMazing Mini 2 (DigiDNA SARL) SystemUIServer 2 (Apple) opendirectoryd 1 (Apple) Virtual Memory Information: Physical RAM: 72 GB Free RAM: 44.02 GB Used RAM: 19.08 GB Cached files: 8.90 GB Available RAM: 52.92 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-02-09 macOS 14.3.1 (14.3.1) 2024-02-10 Mactracker (7.12.14) 2024-02-20 Smart Converter (3.1.5) 2024-03-13 Capo (4.3.9) 2024-03-22 GarageBand (10.4.11) 2024-03-28 XProtectPlistConfigData (2191) 2024-03-31 DaVinci Resolve Panels Installer v2.0.7 2024-03-31 DaVinci Keyboards Installer v2.0.7 2024-03-31 Fairlight Panels Installer v2.0.7 2024-03-31 BlackmagicRaw_common 2024-03-31 DaVinci Resolve (18.6.6) 2024-04-03 XProtectPayloads (130) 2024-04-03 macOS 14.4.1 (14.4.1) 2024-04-04 Numbers (14.0) 2024-04-04 Pages (14.0) 2024-04-04 Keynote (14.0) Clean up: /Library/LaunchAgents/com.epson.esua.launcher.plist /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent Executable not found Diagnostics Information (past 60 days): 2024-04-06 10:15:40 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/eligibilityd-2024-04-04-133228.ips - Crash (358 times) First occurrence: 2024-04-04 13:32:28 2024-04-06 09:54:35 Finder.app - High CPU Use First occurrence: 2024-04-06 09:56:23 Executable: /System/Library/CoreServices/Finder.app 2024-04-06 04:32:44 spotlightknowledged - High CPU Use (19 times) First occurrence: 2024-04-04 02:05:22 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2024-04-06 02:45:46 signpost_reporter - High CPU Use (2 times) First occurrence: 2024-04-06 02:48:08 Executable: /usr/libexec/signpost_reporter 2024-04-06 02:44:50 knowledgeconstructiond - High CPU Use (2 times) First occurrence: 2024-04-06 02:47:02 Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2024-04-06 02:43:07 apfsd - High CPU Use (2 times) First occurrence: 2024-04-06 02:45:08 Executable: /usr/libexec/apfsd 2024-04-05 15:59:31 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/corespeechd-2024-04-03-103433.ips - Crash (4 times) First occurrence: 2024-04-03 10:34:33 2024-04-04 22:53:49 backupd - High CPU Use First occurrence: 2024-04-04 22:56:08 Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2024-04-04 03:15:22 suggestd - High CPU Use First occurrence: 2024-04-04 03:17:02 Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2024-04-02 11:00:12 com.apple.MobileSoftwareUpdate.UpdateBrainService - High CPU Use First occurrence: 2024-04-02 11:01:57 Executable: /private/var/db/*/com.apple.MobileSoftwareUpdate.UpdateBrainService 2024-04-02 10:12:04 lsd - Crash (2 times) Executable: /usr/libexec/lsd 2024-04-02 00:25:18 photoanalysisd - High CPU Use First occurrence: 2024-04-02 00:26:55 Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd End of report