EtreCheck version: 5.6.5 (5229) Report generated: 2021-01-19 17:03:15 Download EtreCheck from https://etrecheck.com Runtime: 11:57 Performance: Poor Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Description: This iMac has always run painfully slow. I cannot even run Chrome on t his computer. Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This computer has a hard drive that appears to be failing. Adobe Flash Player installed - Adobe Flash Player is installed on this computer. This is a security risk and no longer supported. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (21.5-inch, 2017) iMac Model: iMac18,1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2133 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2133 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 118.44 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.27 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 118.44 GB used, 896.83 GB available, 864.10 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 5.37 GB used, 864.10 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 11.27 GB used, 896.83 GB available, 864.10 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.7 (19H114) Time since boot: About 28 days Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Security Risk! - Adobe Flash Player installed! Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MAIRUploader.plist Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload Details: Executable file is not accessible without Full Drive Access Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate Details: Exact match found in the legitimate list - probably OK Preference Pane: /Library/PreferencePanes/Flash Player.prefPane Preference Pane: /Library/PreferencePanes/PrintOptionPane.prefPane Apps: 1 32-bit Applications: One 32-bit app System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 164 Apple tasks [Running] 133 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 168 Apple tasks [Running] 129 Apple tasks [Other] 2 Apple tasks Launch Agents: [Loaded] 6H4HRTU5E3.com.avast.passwords.Agent.plist (AVAST Software a.s. - installed 2018-10-25) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-05) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-01-12) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-01-13) [Other] com.teamviewer.teamviewer.plist (? e9e1be03 - installed 2020-04-07) Launch Daemons: [Loaded] 6H4HRTU5E3.com.avast.passwords.AgentXPC.plist (AVAST Software a.s. - installed 2018-10-25) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25) [Other] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2017-10-20) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-27) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-01-12) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-01-12) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-01-13) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-12-09) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-01-06) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-03-20) [Other] com.teamviewer.teamviewer_service.plist (? 52d5a08d - installed 2020-04-07) User Launch Agents: [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-10-27) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-10-27) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (? 0 - installed 2020-05-17) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (? 0 - installed 2020-05-17) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-01-12) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-01-12) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] EngageLauncher (Aviata, Inc. - installed 2019-08-28) Modern Login Item /Applications/Xerox PowerENGAGE.app/Contents/Library/LoginItems/EngageLauncher.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-19) FlashPlayer-10.6: 27.0.0.183 (Adobe Systems, Inc. - installed 2018-06-12) Flash Player: 27.0.0.183 (Adobe Systems, Inc. - installed 2018-06-12) AdobePDFViewer: 20.006.20034 (Adobe Systems, Inc. - installed 2020-03-19) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (? - installed 2017-10-20) PrintOptionPane (? - installed 2019-04-04) Backup: Time Machine Not Configured! Performance: System Load: 1.82 (1 min ago) 1.62 (5 min ago) 1.52 (15 min ago) Nominal I/O speed: 0.95 MB/s File system: 112.33 seconds Write speed: 55 MB/s Read speed: 52 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 4 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 19.82 % (?) deleted 7.33 % (Apple) EtreCheck 5.83 % (App Store) System Information 1.17 % (Apple) Teams 0.30 % (Microsoft Corporation) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 216 MB (App Store) Safari 144 MB (Apple) Teams 115 MB (Microsoft Corporation) App Store 98 MB (Apple) accountsd 59 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 18 MB / 7 MB (?) com.apple.WebKit.Networking.xpc 72 KB / 23 KB (Apple) SystemUIServer 0 B / 448 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 24 MB Used RAM: 6.44 GB Cached files: 1.54 GB Available RAM: 1.56 GB Swap Used: 58 MB Software Installs (past 30 days): Install Date Name (Version) 2020-12-22 Security Update 2020-001 (10.15.7) 2020-12-22 Safari (14.0.2) 2020-12-22 MRTConfigData (1.72) 2021-01-03 EtreCheck (5.6.5) 2021-01-06 Microsoft Teams (1.00.333671) 2021-01-11 Zoom (5.4.59931.0110) 2021-01-13 Microsoft AutoUpdate 2021-01-14 Microsoft Excel 2021-01-14 Microsoft OneNote 2021-01-14 Microsoft PowerPoint 2021-01-14 Microsoft Word 2021-01-19 Microsoft Outlook Clean up: /Library/LaunchAgents/com.teamviewer.teamviewer.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer Executable not found /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report