EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-02-14 12:28:52 Download EtreCheckPro from https://etrecheck.com Runtime: 6:16 Performance: Below Average Problem: Other problem Description: Battery draining when lid is shut and claiming to be charging when not plugged in at all. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Low performance - EtreCheck report took an unusually long time to run. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (Retina, 13-inch, 2018) Status: Supported MacBook Air Model: MacBookAir8,1 1.6 GHz Dual-Core Intel Core i5 (i5-8210Y) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 262 Video Information: Intel UHD Graphics 617 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256M 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (92.59 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (2.07 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.23 GB used) disk1s4 - VM (APFS) [APFS VM] (2.15 GB used) disk1s5 (APFS) [APFS Container] (10.13 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (10.13 GB used) disk1s6 - Update (APFS) (13 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 92.59 GB Shared values Size: 250.69 GB Free: 142.37 GB Available: 144.51 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.07 GB Shared values Size: 250.69 GB Free: 142.37 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 250.69 GB Free: 142.37 GB Available: 144.51 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 10.13 GB Shared values Size: 250.69 GB Free: 142.37 GB Available: 144.51 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 13 MB Shared values Size: 250.69 GB Free: 142.37 GB Available: 144.51 GB USB: T2Bus Apple Inc. - Apple Internal Keyboard / Trackpad Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface en4: iPhone System Software: macOS Sonoma 14.3.1 (23D60) Time since boot: About 3 hours Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Avast Unsigned Files: Apps: 1 System Extensions: [Blocked] Avast Antivirus Network Extension - version 12.3.374 (AVAST Software a.s. - 2023-12-15) Application: /Applications/Avast.app - version 12.3.374 (AVAST Software a.s. - 2023-12-15) Kernel Extensions: /Applications/Avast.app [Not Loaded] AvastFileShield.kext - com.avast.FileShield (4.0.0 - SDK 13) [Not Loaded] AvastPacketForwarder.kext - com.avast.PacketForwarder (2.1 - SDK 13) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 180 Apple tasks [Running] 176 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 189 Apple tasks [Running] 214 Apple tasks Launch Daemons: [Loaded] com.avast.init.plist (AVAST Software a.s. - installed 2023-12-15) Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh [Not Loaded] com.avast.init.plist (AVAST Software a.s. - installed 2024-02-08) Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh [Loaded] com.avast.update.plist (AVAST Software a.s. - installed 2023-12-15) Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh [Not Loaded] com.avast.update.plist (AVAST Software a.s. - installed 2024-02-08) Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh [Not Loaded] com.microsoft.autoupdate.helper.plist (Not signed - installed 2024-01-14) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app Launch Agents: [Not Loaded] com.avast.userinit.plist (AVAST Software a.s. - installed 2024-02-08) Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh [Loaded] com.avast.userinit.plist (AVAST Software a.s. - installed 2023-12-15) Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-01-15) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app User Launch Agents: [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-02-13) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-02-13) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-02-13) User Login Items: [Not Loaded] HotspotShieldHelper (App Store - installed 2024-02-05) Modern Login Item /Applications/Hotspot Shield.app/Contents/Library/LoginItems/HotspotShieldHelper.app [Not Loaded] StartAtLoginHelper (App Store - installed 2024-02-05) Modern Login Item /Applications/Hotspot Shield.app/Contents/Library/LoginItems/StartAtLoginHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2024-02-05) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] DriveDxLoginItemHelper (Kirill Luzanov - installed 2024-02-07) Modern Login Item ~/Downloads/DriveDx.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app Applications: 524 apps 29 x86-only apps 2 unsigned apps App Extensions: Safari extensions: PayPal Honey - /Applications/PayPal Honey.app Widgets: TodayWidget - /Applications/Structured.app Share services: OneNote - /Applications/Microsoft OneNote.app VPNs: WireguardTunnelProvider - /Applications/Hotspot Shield.app HydraTunnelProvider - /Applications/Hotspot Shield.app Finder sync extensions: AvastOneFinderExtension - /Applications/Avast.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: JavaAppletPlugin: Java 8 Update 311 build 11 (? - installed 2021-11-01) 3rd Party Preference panels: Java (? - installed 2021-09-27) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 6.70 (1 min ago) 10.47 (5 min ago) 18.52 (15 min ago) Nominal I/O usage: 0.39 MB/s File system: 44.43 seconds Write speed: 822 MB/s Read speed: 2109 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 9 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 11.74 % (Apple) EtreCheckPro 10.84 % (Etresoft, Inc.) Google Chrome Helper (Renderer) (14) 8.96 % (Google LLC) Google Chrome 2.50 % (Google LLC) Activity Monitor 1.82 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (14) 1005 MB (Google LLC) EtreCheckPro 723 MB (Etresoft, Inc.) kernel_task 356 MB (Apple) Google Chrome 314 MB (Google LLC) MTLCompilerService (20) 230 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 2 MB / 2 MB (Apple) com.avast.Antivirus.SystemExtension 1006 KB / 401 KB (AVAST Software a.s.) apsd 82 KB / 418 KB (Apple) remoted 51 KB / 65 KB (Apple) corekdld 359 B / 27 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) PerfPowerServices 5 (Apple) Google Chrome Helper (Renderer) (14) 4 (Google LLC) Google Chrome Helper (GPU) 1 (Google LLC) Messages 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 81 MB Used RAM: 6.21 GB Cached files: 1.71 GB Available RAM: 1.79 GB Swap Used: 436 MB Software Installs (past 60 days): Install Date Name (Version) 2023-12-25 Goodnotes (6.2.21) 2024-01-03 Microsoft To Do (2.112) 2024-01-04 MoneyWiz (2023.51.1) 2024-01-04 Playgrounds (3.2.0.0) 2024-01-11 Webkinz (2.44.0) 2024-01-17 PayPal Honey (16.4.1) 2024-01-17 Microsoft OneNote (16.81.24011420) 2024-01-19 Microsoft AutoUpdate (4.67.24011420) 2024-01-31 Zoom (5.17.5.29101) 2024-02-07 XProtectPayloads (125) 2024-02-07 macOS 14.3 (14.3) 2024-02-07 Grammarly for Safari (9.72) 2024-02-07 Structured (3.3.2) 2024-02-08 Avast One (23.11.1) 2024-02-08 macOS 14.3.1 (14.3.1) 2024-02-13 Mactracker (7.12.14) 2024-02-13 XProtectPlistConfigData (2185) Clean up: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/Library/LaunchDaemons/com.microsoft.autoupdate.helper.plist /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Executable not found Diagnostics Information (past 60 days): 2024-02-09 08:20:37 WidgetConfigurationExtension Crash (4 times) First occurrence: 2024-02-09 08:12:21 Executable: /System/iOSSupport/System/Library/PrivateFrameworks/WorkflowUI.framework/PlugIns/WidgetConfigurationExtension.appex/Contents/MacOS/WidgetConfigurationExtension 2024-02-08 20:37:53 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2024-02-08-203458.ips Crash (14 times) First occurrence: 2024-02-08 20:34:58 2024-02-08 14:24:06 Avast.app High CPU Use First occurrence: 2024-02-08 14:26:31 Executable: /Applications/Avast.app End of report