EtreCheckPro version: 6.8.2 (68031) Report generated: 2023-10-24 03:38:25 Download EtreCheckPro from https://etrecheck.com Runtime: 2:38 Performance: Excellent Problem: Other problem Description: Wifi and bluetooth are not turning on in this Mac Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Limited permissions - More information may be available with Full Disk Access. Hardware Information: MacBook Pro (16-inch, 2019) Status: Supported MacBook Pro Model: MacBookPro16,1 2.3 GHz 8-Core Intel Core i9 (i9-9880H) CPU: 8-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Battery: Health = Normal - Cycle count = 207 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3584 x 2240 AMD Radeon Pro 5500M - VRAM: 4 GB Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (9.82 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.82 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (128.09 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (2.10 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.22 GB used) disk1s5 - VM (APFS) [APFS VM] (20 KB used) disk1s6 - Update (APFS) (6 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.82 GB Shared values Size: 1.00 TB Free: 858.80 GB Available: 867.54 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 128.09 GB Shared values Size: 1.00 TB Free: 858.80 GB Available: 867.54 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.10 GB Shared values Size: 1.00 TB Free: 858.80 GB Available: 867.54 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 1.00 TB Free: 858.80 GB Available: 867.54 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 6 MB Shared values Size: 1.00 TB Free: 858.80 GB Available: 867.54 GB Network: Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi Interface en7: iPhone USB Interface en8: iPhone System Software: macOS Sonoma 14.0 (23A344) Time since boot: Less than an hour Notifications: EtreCheckPro.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Applications: 558 apps 19 x86-only apps One unsigned app System Launch Daemons: [Not Loaded] 42 Apple tasks [Loaded] 188 Apple tasks [Running] 166 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 22 Apple tasks [Loaded] 226 Apple tasks [Running] 172 Apple tasks Launch Daemons: [Loaded] com.microsoft.EdgeUpdater.wake.system.plist (Microsoft Corporation - installed 2023-10-11) Command: /Library/Application Support/Microsoft/EdgeUpdater/Current/EdgeUpdater.app/Contents/MacOS/EdgeUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-09-26) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-09-26) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-09-26) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-09-26) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-28) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-10-11) Executable: /Applications/Microsoft Teams classic.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-10-11) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-09-26) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-09-11) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-09-26) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Other] com.google.keystone.agent.plist (Google LLC - installed 2022-11-02) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-11-02) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Loaded] com.grammarly.ProjectLlama.cleanup.plist (Grammarly, Inc - installed 2023-01-28) Command: ~/Library/Application Support/com.grammarly.ProjectLlama/GRLoginHelper.app/Contents/MacOS/GRLoginHelper cleanup User Login Items: [Loaded] GRLoginHelper (Grammarly, Inc - installed 2023-09-26) Modern Login Item /Applications/Grammarly Desktop.app/Contents/Library/LoginItems/GRLoginHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-09-26) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-09-26) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app App Extensions: Widgets: Microsoft Edge Widgets - /Applications/Microsoft Edge.app Safari extensions: Grammarly for Safari - /Applications/Grammarly for Safari.app File providers: OneDrive File Provider - /Applications/OneDrive.app Share services: OneNote - /Applications/Microsoft OneNote.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-08) Backup: Time Machine Not Configured! Performance: System Load: 0.48 (1 min ago) 0.98 (5 min ago) 1.17 (15 min ago) Nominal I/O usage: 0.02 MB/s File system: 15.53 seconds Write speed: 3108 MB/s Read speed: 3042 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 98 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 19.30 % (Etresoft, Inc.) WindowServer 7.70 % (Apple) Network (3) 2.14 % (Apple) System Settings 1.46 % (Apple) Spotlight 0.86 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 1.22 GB (Etresoft, Inc.) MTLCompilerService (13) 323 MB (Apple) Spotlight 308 MB (Apple) AppleSpell 276 MB (Apple) mds_stores 220 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 3 KB / 15 MB (Apple) biometrickitd 74 KB / 107 KB (Apple) mDNSResponder 56 KB / 38 KB (Apple) apsd 9 KB / 36 KB (Apple) remoted 19 KB / 20 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) dasd 1 (Apple) ControlCenter 0 (Apple) cfprefsd (4) 0 (Apple) airportd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 3.49 GB Used RAM: 6.13 GB Cached files: 6.37 GB Available RAM: 9.87 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-08-28 Microsoft Edge (116.0.1938.62) 2023-09-26 Microsoft AutoUpdate (4.63.23091003) 2023-10-06 Microsoft Teams (1.00.626463) 2023-10-11 Zoom (5.16.2.23409) 2023-10-11 Microsoft Excel (16.78.23100802) 2023-10-11 Microsoft OneNote (16.78.23100802) 2023-10-11 Microsoft PowerPoint (16.78.23100802) 2023-10-11 Microsoft Outlook (16.78.23100802) 2023-10-11 Microsoft Teams classic (1.00.627656) 2023-10-11 Microsoft Word (16.78.23100802) 2023-10-23 XProtectPayloads (114) 2023-10-23 XProtectPlistConfigData (2173) 2023-10-23 iMovie (10.3.10) 2023-10-23 Safari (17.0) 2023-10-23 macOS 13.6 (13.6) 2023-10-23 Mobile Device (1.0.0.0) 2023-10-23 macOS 14.0 (14.0) 2023-10-24 MRTConfigData (1.93) Diagnostics Information (past 7-30 days): 2023-10-23 22:27:21 installd High CPU Use Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd 2023-10-23 21:19:26 rpcsvchost High CPU Use Executable: /usr/libexec/rpcsvchost 2023-10-23 12:40:31 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-10-23-124031.ips Crash (2 times) 2023-10-23 12:40:29 bluetoothd Crash (98 times) Executable: /usr/sbin/bluetoothd 2023-10-23 12:40:01 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-10-23-124001.ips Crash (2 times) 2023-10-23 12:39:48 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-10-23-123948.ips Crash (2 times) 2023-10-23 12:38:26 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-10-23-123826.ips Crash (2 times) 2023-10-23 11:54:41 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-10-23-115441.ips Crash (2 times) 2023-10-23 11:53:52 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-10-23-115352.ips Crash (2 times) 2023-10-23 11:53:40 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-10-23-115340.ips Crash (2 times) 2023-10-23 11:53:28 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-10-23-115328.ips Crash (2 times) End of report