EtreCheckPro version: 6.5.3 (6F011) Report generated: 2021-10-27 15:53:06 Download EtreCheckPro from https://etrecheck.com Runtime: 5:15 Performance: Below Average Problem: Apps are crashing Description: Notes app keeps crashing after upgrade to Monterey Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles found - This computer may have configuration profiles installed. These are sometimes used by adware and malware. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro13,2 3.3 GHz Dual-Core Intel Core i7 (i7-6567U) CPU: 2-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB LPDDR3 2133 BANK 1/DIMM0 - 8 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 224 Video Information: Intel Iris Graphics 550 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 LG UltraFine 5120 x 2880 Drives: disk0 - APPLE SSD AP1024J 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 612.22 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 668 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.69 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.69 GB used) disk1s6 - Update (APFS) (Shared - 5 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1.00 TB (Shared - 612.22 GB used, 439.77 GB available, 368.20 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 1.00 TB (Shared - 668 MB used, 368.20 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1.00 TB (Shared - 2.15 GB used, 368.20 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1.00 TB (Shared - 15.69 GB used, 439.77 GB available, 368.20 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1.00 TB (Shared - 5 MB used, 368.20 GB free) APFS Mount point: /System/Volumes/Update Network: Interface lpss-serial1: LPSS Serial Adapter (1) Interface lpss-serial2: LPSS Serial Adapter (2) Interface en9: Display Ethernet Interface fw0: Display FireWire Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en7: iPhone Interface en8: iPhone 2 Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface utun3: Corporate System Software: macOS Monterey 12.0.1 (21A559) Time since boot: About an hour Configuration Profiles: com.apple.mail-shared - AlertForNonmatchingDomains com.apple.mail-shared - DomainForMatching Notifications: Evernote.app 6 notifications (6 scheduled) Safari.app 4 notifications Discord.app one notification Creative Cloud.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.apple.florence.wifi.plist Executable: /bin/bash -c '~/bin/florence wifi_script' Launchd: /Library/LaunchDaemons/com.jamfsoftware.startupItem.plist Executable: /Library/Application Support/JAMF/ManagementFrameworkScripts/StartupScript.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.ist.secureprintd.plist Executable: /Library/Application Support/SecurePrint/SecurePrintQueueUpdater.sh Launchd: ~/Library/LaunchAgents/com.apple.florence.vpn.plist Executable: /bin/bash -c '~/bin/florence vpn' Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin Old Applications: 28 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] RicohUSBMerge.kext - com.ricoh.print.usbmerge (2.8) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 191 Apple tasks [Running] 147 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 14 Apple tasks [Loaded] 177 Apple tasks [Running] 158 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-08-11) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-08-11) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-10-14) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-10-01) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19) [Loaded] com.apple.ist.ds.appleconnect.appleconnectuninstall.plist (Apple - installed 2021-10-27) [Not Loaded] com.apple.ist.ds.appleconnect.firstaidd.plist (Apple - installed 2021-09-06) [Not Loaded] com.apple.ist.ds.appleconnect.kdctunnel.plist (Apple - installed 2021-09-06) [Running] com.apple.ist.ds.appleconnect.plist (Apple - installed 2021-09-06) [Not Loaded] com.apple.ist.ds.rlogd.plist (Apple - installed 2021-09-06) [Running] com.apple.ist.feedbackkit.FKDaemonService.plist (Apple - installed 2021-09-06) [Loaded] com.apple.ist.secureprintd.plist (? 6cd128c2 - installed 2016-05-27) [Running] com.box.desktop.autoupdater.plist (Box, Inc. - installed 2021-09-30) [Running] com.jamf.management.daemon.plist (JAMF Software - installed 2021-06-25) [Not Loaded] com.jamfsoftware.startupItem.plist (? 44b5eabd - installed 2021-10-26) [Running] com.jamfsoftware.task.1.plist (JAMF Software - installed 2021-10-26) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-10-12) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-06-11) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-04-07) [Running] inSyncDecommission.plist (Druva Technologies PTE LTD - installed 2021-08-14) [Running] inSyncUpgradeDaemon.plist (Druva Technologies PTE LTD - installed 2021-08-14) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-09-12) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-10-14) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-10-01) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-10-01) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2021-10-12) [Not Loaded] com.apple.ist.ds.appleconnect.AppleConnectAgent.plist (Apple - installed 2021-09-06) [Running] com.athoc.adc.agent.launch.plist (AtHoc, Inc. - installed 2014-11-24) [Running] com.box.desktop.helper.plist (Box, Inc. - installed 2021-09-30) [Loaded] com.jamf.management.agent.plist (JAMF Software - installed 2021-07-24) [Running] com.jamfsoftware.jamf.agent.plist (JAMF Software - installed 2021-10-26) [Running] com.logitech.vc.LogiVCCoreService.plist (Logitech Inc. - installed 2020-09-24) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-10-12) [Running] inSyncAgent.plist (Druva Technologies PTE LTD - installed 2021-08-14) [Running] inSyncUpgrade.plist (Druva Technologies PTE LTD - installed 2021-08-14) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-08-01) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-10-01) [Loaded] com.apple.florence.vpn.plist (? 0 - installed 2021-10-18) [Loaded] com.apple.florence.wifi.plist (? 0 - installed 2021-10-18) [Loaded] com.box.desktop.launch.plist (Box, Inc. - installed 2021-10-09) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2021-10-12) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Running] Apple Directory (Apple - installed 2021-08-24) Application /Applications/Apple Directory.app [Running] AppleConnect (Apple - installed 2021-09-06) Application /Applications/AppleConnect.app [Running] Cisco Webex Meetings (Cisco - installed 2021-10-18) Application /Applications/Cisco Webex Meetings.app [Not Loaded] Evernote Login Helper (App Store - installed 2021-09-30) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/Evernote Login Helper.app [Running] Magnet (App Store - installed 2021-04-21) Application /Applications/Magnet.app [Running] Slack (App Store - installed 2021-09-28) Application /Applications/Slack.app [Not Loaded] Slack Login Helper (App Store - installed 2021-09-28) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-10-25) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Loaded] WorldClockProHelper (App Store - installed 2021-06-25) Modern Login Item /Applications/World Clock Pro.app/Contents/Library/LoginItems/WorldClockProHelper.app [Running] AppleConnectMenu (Apple - installed 2021-09-06) Modern Login Item /Library/Application Support/AppleConnect/AppleConnectAgent.app/Contents/Library/LoginItems/AppleConnectMenu.app [Running] Mail (Apple - installed 2021-10-18) Application /System/Applications/Mail.app [Loaded] Notes (Apple - installed 2021-10-18) Application /System/Applications/Notes.app [Running] Reminders (Apple - installed 2021-10-18) Application /System/Applications/Reminders.app [Running] Box Device Trust (Box, Inc. - installed 2021-04-07) Application ~/Library/Application Support/Box/Box Edit/Box Device Trust.app [Running] Box Edit (Box, Inc. - installed 2021-04-07) Application ~/Library/Application Support/Box/Box Edit/Box Edit.app [Running] Box Local Com Server (Box, Inc. - installed 2021-04-07) Application ~/Library/Application Support/Box/Box Edit/Box Local Com Server.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-04-26) AdobePDFViewer: 21.001.20155 (Adobe Systems, Inc. - installed 2021-04-26) AtHoc ADC Plug-In: 1.2 (AtHoc, Inc. - installed 2014-11-24) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-10-14) AppleConnect: 5.1 (Apple - installed 2021-08-31) Backup: Time Machine Not Configured! Performance: System Load: 6.53 (1 min ago) 4.06 (5 min ago) 4.97 (15 min ago) Nominal I/O speed: 0.00 MB/s File system: 32.25 seconds Write speed: 1603 MB/s Read speed: 1628 MB/s CPU Usage Snapshot: Type Overall System: 7 % User: 15 % Idle: 77 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 24.90 % (Apple) EtreCheckPro 20.06 % (Etresoft, Inc.) kernel_task 11.60 % (Apple) Adobe CEF Helper (Renderer) 10.08 % (Adobe Inc.) coreaudiod 1.94 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Keynote 1.09 GB (App Store) EtreCheckPro 674 MB (Etresoft, Inc.) MTLCompilerService (42) 666 MB (Apple) kernel_task 397 MB (Apple) com.apple.WebKit.WebContent (7) 267 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) ACExtension 39 MB / 10 MB (Cisco) mDNSResponder 1 MB / 136 KB (Apple) Keynote 581 KB / 237 KB (App Store) usbmuxd 257 KB / 186 KB (Apple) apsd 204 KB / 199 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 11 (Apple) Adobe CEF Helper (Renderer) 5 (Adobe Inc.) Meeting Center 2 (Cisco) coreaudiod 2 (Apple) AirPlayXPCHelper 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 16 MB Used RAM: 9.29 GB Cached files: 6.70 GB Available RAM: 6.71 GB Swap Used: 128 MB Software Installs (past 60 days): Install Date Name (Version) 2021-09-06 AppleConnect (5.1) 2021-09-12 ARMDC Agent Installer (1.0.0) 2021-09-14 macOS 11.6 (11.6) 2021-09-21 Safari (15.0) 2021-09-21 Mono Framework (6.12.0) 2021-09-21 Microsoft .NET SDK 5.0.401 (x64) (5.0.401) 2021-09-21 Microsoft .NET Core SDK 3.1.413 (x64) (3.1.413) 2021-09-21 Xamarin.Android 11.3.0 (11.3.0.4) 2021-09-21 Xamarin.iOS (1) 2021-09-21 Xamarin.Mac (1) 2021-09-21 Xamarin Profiler (1.6.15.68) 2021-09-22 Command Line Tools for Xcode (13.0) 2021-09-25 XProtectPlistConfigData (2151) 2021-09-25 Evernote Web Clipper (7.15.0) 2021-09-26 Dictate (3.23) 2021-09-28 Slack (4.20.0) 2021-09-29 Adobe Acrobat DC (21.007.20091) (21.007.20091) 2021-09-29 Keynote (11.2) 2021-09-29 Numbers (11.2) 2021-09-29 Pages (11.2) 2021-09-30 Evernote (10.22.3) 2021-10-03 Adobe Acrobat DC (21.007.20096) (21.007.20096) 2021-10-09 Box (2.24.193) 2021-10-12 Adobe Acrobat DC (21.007.20099) (21.007.20099) 2021-10-12 Microsoft AutoUpdate (4.40.21101001) 2021-10-14 Apple Corporate Insight and Detection (2.2.19) 2021-10-19 Skype for Business (16.29.72) 2021-10-19 iMovie (10.3.0) 2021-10-25 WhatsApp (2.2140.12) 2021-10-25 macOS 11.6.1 (11.6.1) 2021-10-25 Device Support Update (1.0.0.0.1.1632960232) 2021-10-25 MRTConfigData (1.84) 2021-10-25 macOS Monterey (12.0.1) 2021-10-25 macOS 12.0.1 (12.0.1) 2021-10-25 Core Services Application Configuration Data 12.0 (120.72) 2021-10-26 Xcode (13.1) 2021-10-27 Quip (7.47.0) Diagnostics Information (past 7-30 days): 2021-10-27 10:24:34 photoanalysisd High CPU Use (5 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2021-10-27 09:24:26 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2021-10-26 10:11:29 installd High CPU Use (2 times) Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd 2021-10-25 09:02:07 Cisco WebEx Start.app Crash Executable: ~/Library/Application Support/WebEx Folder/Add-ons/Cisco WebEx Start.app Details: abort() called terminating with uncaught exception of type std::out_of_range: map::at : key not found End of report