EtreCheck version: 6.1.9 (6B057) Report generated: 2020-02-17 09:11:06 Download EtreCheck from https://etrecheck.com Runtime: 2:52 Performance: Excellent Problem: Apps are crashing Major Issues:     Anything that appears on this list needs immediate attention.     Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.     Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.     Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection.     Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues:     These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.     Small backup drive - Time Machine backup drive is too small.     Clean up - There are orphan files that could be removed.     32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Hardware Information:     MacBook Air (13-inch, Early 2015)     MacBook Air Model: MacBookAir7,2     1 1.6 GHz Intel Core i5 (i5-5250U) CPU: 2-core     8 GB RAM - Not upgradeable         BANK 0/DIMM0 - 4 GB DDR3 1600          BANK 1/DIMM0 - 4 GB DDR3 1600      Battery: Health = Normal - Cycle count = 68 Video Information:     Intel HD Graphics 6000 - VRAM: 1536 MB         Color LCD 1280 x 800 Drives:     disk0 - Aura Pro X2 960.16 GB (Solid State - TRIM: Yes)     Internal PCI-Express 5.0 GT/s x4 NVM Express         disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB         disk0s2 [APFS Container] 959.95 GB             disk1 [APFS Virtual drive] 959.95 GB (Shared by 5 volumes)                 disk1s1 - M*********D (APFS) (Shared - 485.08 GB used)                 disk1s2 - P**********n (APFS) (Shared - 50.94 GB used)                 disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 21 MB used)                 disk1s4 - Recovery (APFS) [Recovery] (Shared - 519 MB used)                 disk1s5 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) Mounted Volumes:     disk1s1 - M*********D         934.95 GB (Shared - 485.08 GB used, 428.17 GB available, 421.04 GB free)         APFS         Mount point: /     disk1s2 - P**********n         75.00 GB (Shared - 50.94 GB used, 41.97 GB available, 24.06 GB free)         APFS         Mount point: /Volumes/P**********n     disk1s5 - VM [APFS VM]         934.95 GB (Shared - 2.15 GB used, 421.04 GB free)         APFS         Mount point: /private/var/vm Network:     Interface en3: iPhone     Interface en0: Wi-Fi         802.11 a/b/g/n/ac     Interface en2: Bluetooth PAN     Interface bridge0: Thunderbolt Bridge     iCloud Quota: 35.66 GB available System Software:     macOS High Sierra 10.13.6 (17G66)     Time since boot: About a day Notifications:     HandBrake.app         one notification Security:     Gatekeeper: App Store and identified developers     System Integrity Protection: Enabled     Automatic Updates: Disabled 
    Antivirus software: None! Unsigned Files:     Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist         Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper         Details: Exact match found in the whitelist - probably OK     Launchd: ~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist         Executable: /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist         Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist         Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchDaemons/PACESupport.plist         Executable: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist         Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist         Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist         Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchAgents/jp.co.zoom.HandyShareLaunchDaemon.plist         Executable: /Applications/Utilities/ZOOM HandyShare/HandyShareStartupApp.app/Contents/MacOS/HandyShareStartupApp     Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist         Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool         Details: Exact match found in the whitelist - probably OK 32-bit Applications:     44 32-bit apps Kernel Extensions:     /Applications/DiskWarrior.app         [Not Loaded] DiskWarriorPreview.kext (Alsoft, Inc, 5.0 - SDK 10.5)     /Library/Application Support/VirtualBox         [Loaded] VBoxDrv.kext (Oracle America, Inc., 6.0.16)         [Loaded] VBoxNetAdp.kext (Oracle America, Inc., 6.0.16)         [Loaded] VBoxNetFlt.kext (Oracle America, Inc., 6.0.16)         [Loaded] VBoxUSB.kext (Oracle America, Inc., 6.0.16)     /Library/Extensions         [Not Loaded] tap.kext (20111101)         [Not Loaded] tun.kext (20111101)     /System/Library/Extensions         [Not Loaded] PACESupportFamily.kext (5.9.1 - SDK 10.6)     /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns         [Not Loaded] PACESupportLeopard.kext (5.9.1 - SDK 10.4)         [Not Loaded] PACESupportPanther.kext (5.9.1 - SDK 10.-1)         [Loaded] PACESupportSnowLeopard.kext (5.9.1 - SDK 10.6)         [Not Loaded] PACESupportTiger.kext (5.9.1 - SDK 10.4) Startup Items:     tun Path: /Library/StartupItems/tun     tap Path: /Library/StartupItems/tap System Launch Agents:     [Not Loaded] 15 Apple tasks     [Loaded] 159 Apple tasks     [Running] 118 Apple tasks     [Other] One Apple task System Launch Daemons:     [Not Loaded] 39 Apple tasks     [Loaded] 178 Apple tasks     [Running] 118 Apple tasks Launch Agents:     [Running] com.avid.ApplicationManager.plist (Avid Technology Inc - installed 2018-09-27)     [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2016-10-16)     [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-01-29)     [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-01-28)     [Other] com.netgear.readycloud.plist (? 54a39140 - installed 2014-10-31)     [Not Loaded] com.oracle.java.Java-Updater.plist (? 3d40b60d - installed 2018-01-10)     [Running] jp.co.zoom.HandyShareLaunchDaemon.plist (? 111288c2 - installed 2018-10-09)     [Loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) Launch Daemons:     [Loaded] PACESupport.plist (? ab6b5614 - installed 2013-02-01)     [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-01-27)     [Loaded] com.avid.bsd.shoe.plist (Avid Technology Inc - installed 2017-07-07)     [Loaded] com.avid.bsd.shoetoolv120.plist (Avid Technology Inc - installed 2017-07-07)     [Running] com.avid.hub.service.plist (Avid Technology Inc - installed 2017-11-09)     [Running] com.avid.transport.client.plist (Avid Technology Inc - installed 2017-11-09)     [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-01-29)     [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-01-29)     [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-01-28)     [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)     [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-01-13)     [Running] com.netgear.leafd.plist (? eb845a4f - installed 2014-10-31)     [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-01-10)     [Running] com.paceap.eden.licensed.plist (? c6a7bebe - installed 2017-03-16)     [Loaded] com.prosofteng.DRInstaller.plist (PROSOFT Engineering, Inc. - installed 2018-12-27)     [Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26)     [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2020-02-07) User Launch Agents:     [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22)     [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-02-05)     [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-02-05)     [Not Loaded] org.virtualbox.vboxwebsrv.plist (? 0 - installed 2020-02-07)     [Running] ws.agile.1PasswordAgent.plist (? 0 - installed 2017-06-19) User Login Items:     [Running] Backup and Sync (Google, Inc. - installed 2019-12-22)         Application         /Applications/Backup and Sync.app     [Loaded] DiskWarriorStarter (Alsoft, Inc - installed 2014-12-02)         Application         /Applications/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app     [Loaded] Dropbox (Dropbox, Inc. - installed 2017-06-18)         Application         /Applications/Dropbox.app     [Not Loaded] Dropbox Login Helper (Dropbox, Inc. - installed 2017-06-18)         Modern Login Item         /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app     [Not Loaded] Evernote Helper (Evernote - installed 2017-12-20)         Modern Login Item         /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app     [Not Loaded] EvernoteLauncher (Evernote - installed 2017-12-20)         Modern Login Item         /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app     [Running] OneDrive (Microsoft Corporation - installed 2020-01-29)         Application         /Applications/OneDrive.app     [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-01-29)         Modern Login Item         /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app     [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-01-29)         Modern Login Item         /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app     [Not Loaded] coconutBattery Helper (Christoph Sinai - installed 2019-10-21)         Modern Login Item         /Applications/coconutBattery.app/Contents/Library/LoginItems/coconutBattery Helper.app     [Running] iTunesHelper (Apple - installed 2019-10-01)         Application         /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app Internet Plug-ins:     FlashPlayer-10.6: 32.0.0.330 (Adobe Systems, Inc. - installed 2020-02-11)     Flash Player: 32.0.0.330 (Adobe Systems, Inc. - installed 2020-02-11)     JavaAppletPlugin: Java 8 Update 152 build 16 (? - installed 2020-01-07)     SharePointBrowserPlugin: 14.0.0 (? - installed 2010-08-25) User Internet Plug-ins:     thinkorswim plugin_x86_64: thinkorswim_x86_64 1.0.0.0 (? - installed 2020-02-10)     tossc plugin_x86_64: TOS Sharing Center plugin_x86_64 1.0.0.0 (? - installed 2020-02-10) Audio Plug-ins:     AppleTimeSyncAudioClock: 1.0 (Apple - installed 2018-12-14)     BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2018-12-14)     AirPlay: 2.0 (Apple - installed 2018-12-14)     AppleAVBAudio: 680.2 (Apple - installed 2018-12-14)     BridgeAudioSP: 4.20.2 (Apple - installed 2018-12-14)     iSightAudio: 7.7.3 (Apple - installed 2018-12-14) Safari Extensions:     1Password.safariextz - AgileBits - https://agilebits.com/onepassword (installed 2018-09-13) 3rd Party Preference Panes:     Flash Player (installed 2020-01-27)     Java (installed 2018-01-10) Time Machine:     Skip System Files: No     Auto backup: Yes     Volumes being backed up:         M*********D: Disk size: 934.95 GB - Disk used: 513.91 GB     Destinations:         P*******************p [Local] (Last used)             Total size: 999.83 GB             Total number of backups: 14             Oldest backup: 2019-01-10 11:00:42             Last backup: 2020-01-29 10:21:42     8 local snapshots     Oldest local snapshot: 2020-02-16 12:35:09     Last local snapshot: 2020-02-17 08:51:42 Performance:     System Load: 1.24 (1 min ago) 1.59 (5 min ago) 1.89 (15 min ago)     Nominal I/O speed: 0.52 MB/s     File system: 26.93 seconds     Write speed:  1133 MB/s     Read speed:  1504 MB/s CPU Usage Snapshot:     Type Overall     System 2 %     User 4 %     Idle 94 % Top Processes Snapshot by CPU:     Process (count) CPU (Source - Location)     EtreCheckPro 4.60 % (Etresoft, Inc.)     kernel_task 4.05 % (Apple)     AvidApplicationManager 3.96 % (Avid Technology Inc)     nsurlstoraged (2) 1.08 % (Apple)     WindowServer 0.88 % (Apple) Top Processes Snapshot by Memory:     Process (count) RAM usage (Source - Location)     com.apple.WebKit.WebContent (7) 1022 MB (Apple)     EtreCheckPro 913 MB (Etresoft, Inc.)     kernel_task 879 MB (Apple)     mdworker (19) 293 MB (Apple)     mds_stores 156 MB (Apple) Top Processes Snapshot by Network Use:     Process Input / Output (Source - Location)     mDNSResponder 4 MB / 230 KB (Apple)     Mail 3 MB / 59 KB (Apple)     Dropbox 1 MB / 924 KB (Dropbox, Inc.)     netbiosd 387 KB / 29 KB (Apple)     com.apple.WebKit.Networking 15 KB / 6 KB (Apple) Top Processes Snapshot by Energy Use:     Process (count) Energy (0-100) (Source - Location)     WindowServer 2 (Apple)     nsurlstoraged (2) 2 (Apple)     AvidApplicationManager 2 (Avid Technology Inc)     com.apple.WebKit.Networking (2) 1 (Apple)     AvidAppManHelper 0 (Avid Technology Inc) Virtual Memory Information:     Physical RAM: 8 GB     Free RAM: 34 MB     Used RAM: 5.33 GB     Cached files: 2.64 GB     Available RAM: 2.67 GB     Swap Used: 210 MB Software Installs (past 30 days):     Install Date Name (Version)     2020-01-28 Microsoft Office (16.33.20011301)     2020-01-29 Microsoft OneDrive (19.222.1110)     2020-02-07 Oracle VM VirtualBox (6.0.16)     2020-02-11 Adobe Flash Player (32.0.0.330) Clean up:     /Library/LaunchAgents/com.netgear.readycloud.plist         /Applications/ReadyNAS Remote.app/Contents/SharedSupport/ReadyCloudAgent         Executable not found Diagnostics Information (past 7-30 days):     2020-02-17 08:51:55 Mail.app - Crash (5 times)         Executable: /Applications/Mail.app         Details:             *** Terminating app due to uncaught exception 'NSRangeException', reas             on: '*** -[__NSArrayM objectAtIndexedSubscript:]: index 92233720368547             75807 beyond bounds [0 .. 1047]'             terminating with uncaught exception of type NSException             abort() called     2020-02-16 12:37:20 trustd - Memory         Executable: /usr/libexec/trustd End of report