EtreCheckPro version: 6.3.6 (6D029) Report generated: 2021-02-12 16:25:35 Download EtreCheckPro from https://etrecheck.com Runtime: 2:15 Performance: Excellent Problem: Apps are crashing Description: Freezing and crashing Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Vintage hardware - This computer may be considered vintage. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (Retina, 15-inch, Mid 2014) - Vintage! MacBook Pro Model: MacBookPro11,3 2.8 GHz Intel Core i7 (i7-4980HQ) CPU: 4-core 16 RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 307 Video Information: Intel Iris Pro - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 NVIDIA GeForce GT 750M - VRAM: 2048 MB Drives: disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [Core Storage Container] 499.42 GB disk1 - Macintosh HD (Journaled HFS+) 499.08 GB (459.02 GB used) disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB Mounted Volumes: disk1 - Macintosh HD 499.08 GB (459.02 GB used, 39.80 GB free) Journaled HFS+ Mount point: / Network: Interface RS422 Deck Control: RS422 Deck Control Interface en4: USB 10/100/1000 LAN Interface fw0: Thunderbolt FireWire Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge File sharing: Enabled Printer sharing: Enabled System Software: OS X El Capitan 10.11.6 (15G22010) Time since boot: Less than an hour Configuration Files: File /etc/sudoers size: Found 1311 B but expected 2299 B Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Automatic Updates: Disabled Antivirus software: CleanMyMac File sharing: Enabled Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/PACESupport.plist Executable: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.prosofteng.databackup.executor.plist Executable: /Library/Application Support/Data Backup/Executor.app/Contents/MacOS/Executor Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist Executable: /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.paceap.eden.licensed.plist Executable: /Library/PrivilegedHelperTools/licenseDaemon.app/Contents/MacOS/licenseDaemon --backurl https:/activation.paceap.com/InitiateActivation Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.nvidia.cuda.launcher.plist Executable: /Library/PreferencePanes/CUDA Preferences.prefPane/Contents/Resources/CUDAd.sh start Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.DigiDNA.iMazing2Mac.Mini.plist Executable: /Applications/iMazing.app/Contents/MacOS/iMazing Mini.app/Contents/MacOS/iMazing Mini Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Running app: /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app/Contents/MacOS/Microsoft Database Daemon Running app: /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewer.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Preference Pane: /Library/PreferencePanes/REDcode.prefPane Preference Pane: ~/Library/PreferencePanes/Secrets.prefPane Apps: 208 Kernel Extensions: /Applications/Toast 11 Titanium/Spin Doctor.app [Not Loaded] Terminus.kext (4) /Applications/Toast 11 Titanium/Toast Titanium.app [Not Loaded] RoxioBluRaySupport.kext (1.1.6) [Not Loaded] TDIXController.kext (2.0) /Library/Extensions [Not Loaded] MaxPower_RAID_eSATA_6G_PCI-e_2_0.kext (1.0.3 - SDK 10.9) [Not Loaded] DeckLink_Driver.kext (11.0 - SDK 10.11) [Not Loaded] Blackmagic_Multibridge_Driver.kext (11.0 - SDK 10.11) [Not Loaded] BlackmagicIO.kext (11.0 - SDK 10.11) [Not Loaded] BlackmagicUsbIO.kext (11.0 - SDK 10.11) /System/Library/Extensions [Loaded] CUDA.kext (1.1.0) [Not Loaded] PACESupportFamily.kext (5.9 - SDK 10.6) Startup Items: PACESupport Path: /Library/StartupItems/PACESupport System Launch Agents: [Not Loaded] 7 Apple tasks [Loaded] 160 Apple tasks [Running] 71 Apple tasks System Launch Daemons: [Not Loaded] 45 Apple tasks [Loaded] 158 Apple tasks [Running] 87 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2021-02-02) [Other] com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2021-01-31) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-24) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-24) [Running] com.blackmagic-design.DesktopVideoFirmwareUpdater.plist (Blackmagic Design Inc - installed 2019-02-17) [Running] com.blackmagic-design.DesktopVideoUpdater.plist (Blackmagic Design Inc - installed 2019-02-17) [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2019-09-24) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2019-07-24) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2019-10-03) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2019-08-18) [Loaded] com.nvidia.CUDASoftwareUpdate.plist (NVIDIA Corporation - installed 2017-06-15) Launch Daemons: [Loaded] PACESupport.plist (? ab6b5614 - installed 2012-07-11) [Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2021-02-01) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2021-01-20) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-24) [Running] com.blackmagic-design.DesktopVideoHelper.plist (Blackmagic Design Inc - installed 2019-02-17) [Loaded] com.blackmagic-design.desktopvideo.XPCService.plist (Blackmagic Design Inc - installed 2019-02-17) [Running] com.blackmagic-design.streaming.BMDStreamingServer.plist (Blackmagic Design Inc - installed 2019-02-17) [Loaded] com.logmein.join.me.update-helper.plist (LogMeIn, Inc. - installed 2017-01-07) [Loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2019-06-14) [Loaded] com.nvidia.cuda.launcher.plist (? 20f73770 - installed 2017-06-15) [Loaded] com.nvidia.cudad.plist (NVIDIA Corporation - installed 2017-06-15) [Running] com.paceap.eden.licensed.plist (? b8fa6e6c - installed 2015-08-10) [Loaded] com.piriform.ccleaner.CCleanerAgent.plist (Piriform Ltd - installed 2020-01-30) [Running] com.prosofteng.databackup.executor.plist (? f00194cb - installed 2014-12-16) [Loaded] com.transcend.RxRecoveryHelper.plist (Transcend Information, Inc. - installed 2019-10-01) User Launch Agents: [Loaded] com.DigiDNA.iMazing2Mac.Mini.plist (? 0 - installed 2020-12-03) [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2015-05-29) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-24) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-19) [Running] com.microsoft.LaunchAgent.SyncServicesAgent.plist (? 0 - installed 2021-02-12) User Login Items: [Loaded] CompressorHelper (App Store - installed 2018-02-13) Modern Login Item /Applications/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app [Not Loaded] Launcher (App Store - installed 2019-12-03) Modern Login Item /Applications/VPN Unlimited.app/Contents/Library/LoginItems/Launcher.app [Not Loaded] PhotoStreamAgent (App Store - installed 2018-02-13) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-06-11) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Loaded] com.adobe.SwitchBoard.monitor.plist (?) MachInit /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist Internet Plug-ins: JavaAppletPlugin: Java 8 Update 31 (? - installed 2018-02-13) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2021-01-31) Default Browser: 601 (Apple - installed 2016-07-08) AdobePDFViewerNPAPI: 15.007.20033 (? - installed 2018-02-13) AdobePDFViewer: 15.007.20033 (? - installed 2018-02-13) SharePointBrowserPlugin: 14.5.6 (? - installed 2019-01-07) iPhotoPhotocast: 7.0 (Apple - installed 2015-01-22) Audio Plug-ins: BlackmagicAudio: 11.0 (Blackmagic Design Inc - installed 2020-06-17) BluetoothAudioPlugIn: 4.4.6 (Apple - installed 2021-02-01) AirPlay: 2.0 (Apple - installed 2021-02-01) Apowersoft Audio Device: 1.0.1.0 (Apowersoft Limited - installed 2020-04-29) AppleAVBAudio: 406.1 (Apple - installed 2021-02-01) iSightAudio: 7.7.3 (Apple - installed 2021-02-01) 3rd Party Preference Panes: Blackmagic Desktop Video (Blackmagic Design Inc - installed 2019-02-17) CUDA Preferences (NVIDIA Corporation - installed 2017-06-15) FUSE (Benjamin Fleischer - installed 2018-07-01) Java (? - installed 2018-02-13) REDcode (? - installed 2015-01-22) Secrets (? - installed 2015-01-22) Backup: Time Machine Not Configured! Performance: System Load: 1.56 (1 min ago) 1.71 (5 min ago) 1.42 (15 min ago) Nominal I/O speed: 0.01 MB/s File system: 9.88 seconds Write speed: 547 MB/s Read speed: 760 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 9 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 64.52 % (Etresoft, Inc.) WindowServer 11.30 % (Apple) syncdefaultsd (2) 2.13 % (Apple) kernel_task 1.42 % (Apple) Finder 1.02 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) kernel_task 1.05 GB (Apple) Finder 549 MB (Apple) EtreCheckPro 512 MB (Etresoft, Inc.) WindowServer 305 MB (Apple) mdworker (12) 204 MB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 6 (Apple) launchd 0 (Apple) EEventManager 0 (Seiko Epson Corporation) Executor 0 (? - /Library/Application Support/Data Backup/Executor.app) configd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 7.47 GB Used RAM: 4.46 GB Cached files: 4.07 GB Available RAM: 11.54 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2021-01-28 OutlookSearchRepair (1.0) 2021-01-30 OS X (10.11.6.1.1.1468031924) 2021-01-30 Remote Desktop Client Update (3.9.3) 2021-02-01 Security Update 2018-004 (1.0.0.0.1.1530262251) 2021-02-01 Bitdefender 2021-02-01 avformac (8.3.0.8) 2021-02-02 Java for macOS 2017-001 (1.0.0.0.1.1247562015) 2021-02-11 CUDA 8.0 (0) Clean up: /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud Executable not found Diagnostics Information (past 7-30 days): 2021-02-12 13:59:31 WindowServer High CPU Use Executable: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphics.framework/Resources/WindowServer 2021-02-12 13:58:48 pkgutil Crash (5 times) Executable: /usr/sbin/pkgutil Details: abort() called 2021-02-12 13:58:15 CleanMyMac X.app High CPU Use Executable: /Applications/CleanMyMac X.app 2021-02-12 11:10:23 Adobe Photoshop CS6.app High CPU Use (3 times) Executable: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app Details: abort() called *** error for object 0x117421930: incorrect checksum for freed object - object was probably modified after being freed. 2021-02-11 11:53:18 ??? High CPU Use (20 times) Executable: ??? 2021-02-11 11:29:48 Microsoft Outlook.app High CPU Use Executable: /Applications/Microsoft Office 2011/Microsoft Outlook.app 2021-02-11 08:27:06 Desktop Video Firmware Updater.app High CPU Use (5 times) Executable: /Library/Application Support/Blackmagic Design/*/Desktop Video Firmware Updater.app 2021-02-11 00:36:56 mds_stores Crash (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores Details: Initializing 2021-02-10 14:54:31 Adobe Acrobat.app Crash (2 times) Executable: /Applications/Adobe Acrobat DC/Adobe Acrobat.app Details: Performing @selector(executeNSMenuItem:) from sender AVCocoaMenu 0x7ff ba9296040 2021-02-10 14:30:18 Microsoft Error Reporting.app Crash Executable: /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app 2021-02-07 13:19:19 mdworker32 High CPU Use (5 times) Executable: /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework/Versions/A/Support/mdworker32 End of report