EtreCheckPro version: 6.7.3 (67033)
Report generated: 2022-12-21 20:09:59
Download EtreCheckPro from https://etrecheck.com
Runtime: 4:11
Performance: Good

Problem: Other problem
Description: 
No sound at all on the computer

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Battery failure - Your battery is reporting that it needs to be serviced.
  Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed.
  Low disk space - This computer is running critically low on free hard drive space.
  Obsolete hardware - This computer may be considered obsolete.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  No Time Machine backup - Time Machine backup not found.
  Apps crashing - There have been numerous app crashes.
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
  Runaway user process - A user process is using a large percentage of your CPU.
  x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.
  Limited permissions - More information may be available with Full Disk Access.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.
  Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
  MacBook Air (13-inch, Mid 2012)
    Status: Obsolete
  MacBook Air Model: MacBookAir5,2
  1.7 GHz Dual-Core Intel Core i5 (i5-3317U) CPU: 2-core
  4 GB RAM - Not upgradeable
    BANK 0/DIMM0 - 2 GB DDR3 1600  
    BANK 1/DIMM0 - 2 GB DDR3 1600  
  Battery: Health = Service Battery - Cycle count = 568

Video Information:
  Intel HD Graphics 4000 - VRAM: 1536 MB
    Color LCD 1440 x 900

Drives:
  disk0 - APPLE SSD TS064E 60.67 GB (Solid State - TRIM: Yes) 
  Internal SATA 6 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 60.46 GB
      disk1 [APFS Virtual drive] 60.46 GB (Shared by 5 volumes)
        disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (29.50 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (26 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (527 MB used)
        disk1s4 - VM (APFS) [APFS VM] (2.15 GB used)
        disk1s5 - Macintosh HD (APFS) (11.27 GB used)

Mounted Volumes:
  disk1s1 - Macintosh HD - Data [APFS Virtual drive]
    Filesystem: APFS
    Mount point: /System/Volumes/Data
    Used: 29.50 GB
    Shared values
      Size: 60.46 GB
      Free: 16.91 GB
      Available: 19.65 GB

  disk1s4 - VM [APFS VM]
    Filesystem: APFS
    Mount point: /private/var/vm
    Used: 2.15 GB
    Shared values
      Size: 60.46 GB
      Free: 16.91 GB

  disk1s5 - Macintosh HD
    Filesystem: APFS
    Mount point: /
    Read-only: Yes
    Used: 11.27 GB
    Shared values
      Size: 60.46 GB
      Free: 16.91 GB
      Available: 19.65 GB

Network:
  Interface usbmodem1420: MT65xx Preloader
  Interface en2: Thunderbolt Ethernet
  Interface en0: Wi-Fi
    802.11 a/b/g/n
  Interface bridge0: Thunderbolt Bridge
  Interface en4: Bluetooth PAN
  iCloud Quota: 126.47 GB available

  Printer sharing: Enabled

System Software:
  macOS Catalina 10.15.7 (19H2026) 
  Time since boot: About an hour

Notifications:
  Opera GX.app
    one notification

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

  Printer sharing: Enabled

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.virtualdesktop.launch.plist
    Executable: /usr/local/bin/virtualdesktop/runlauncher.sh

  Launchd: /Library/LaunchDaemons/com.virtualdesktop.autoinstall.plist
    Executable: /usr/local/bin/virtualdesktop/runinstaller.sh

  Launchd: /Library/LaunchDaemons/com.virtualdesktop.uninstall.plist
    Executable: /usr/local/bin/virtualdesktop/runcleaner.sh

  Launchd: /Library/LaunchAgents/com.deploystudio.finalizeScript.plist
    Executable: /etc/deploystudio/bin/ds_finalize.sh
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.deploystudio.FinalizeApp.plist
    Executable: /etc/deploystudio/Applications/Finalize.app/Contents/MacOS/Finalize
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.deploystudio.finalizeCleanup.plist
    Executable: /etc/deploystudio/sbin/ds_finalize_cleanup.sh
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist
    Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon
    Details: Exact match found in the legitimate list - probably OK

Old Applications:
  8 x86-only apps

Kernel Extensions:
  /Library/Extensions
    [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0)

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]  189 Apple tasks
  [Running]  114 Apple tasks

System Launch Agents:
  [Not Loaded]  18 Apple tasks
  [Loaded]  176 Apple tasks
  [Running]  121 Apple tasks

Launch Daemons:
  [Not Loaded] com.deploystudio.finalizeCleanup.plist (Not signed - installed 2017-08-10)
  [Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2022-10-23)
  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Not signed - installed 2018-08-14)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-12-17)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-09-11)
  [Loaded] com.virtualdesktop.autoinstall.plist (Not signed - installed 2022-09-25)
  [Loaded] com.virtualdesktop.launch.plist (Not signed - installed 2022-09-25)
  [Loaded] com.virtualdesktop.uninstall.plist (Not signed - installed 2022-09-25)

Launch Agents:
  [Not Loaded] com.deploystudio.FinalizeApp.plist (Not signed - installed 2017-08-10)
  [Not Loaded] com.deploystudio.finalizeScript.plist (Not signed - installed 2017-08-10)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-12-17)

User Launch Agents:
  [Loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2022-10-23)
  [Other] com.epicgames.launcher.plist (Not signed - installed 2022-09-18)
  [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-11-26)
  [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-11-26)
  [Other] com.oculus.xr2dsd.autoload.plist (Not signed - installed 2022-11-25)
  [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2022-10-23)
  [Other] team.immersed.ImmersedCameraStreamerHelper.plist (Not signed - installed 2022-09-28)

User Login Items:
  [Running] Opera GX (Opera Software AS - installed 2022-12-19)
    Application
    /Applications/Opera GX.app

  [Loaded] StartUpHelper (Spotify - installed 2022-11-11)
    Modern Login Item
    /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

  [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-08-16)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

  [Not Loaded] HP Product Research (HP Inc. - installed 2018-08-16)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

Internet Plug-ins:
  ZoomUsPlugIn: 4.6.11 (20561.0413) (Zoom Video Communications, Inc. - installed 2020-04-16)

Audio Plug-ins:
  ImmersedAudio: 1.6 (Immersed Inc. - installed 2022-10-02)
  VirtualDesktopSpeakers: 0.3.0 (Virtual Desktop, Inc. - installed 2022-09-21)
  OculusRemoteDesktopASP: 1.0.1 (Facebook Technologies, LLC - installed 2022-11-25)
  VirtualDesktopMicrophone: 0.3.0 (Virtual Desktop, Inc. - installed 2022-09-21)

CoreMediaIO Plug-ins:
  ImmersedCamera: 1.6 (Immersed Inc. - installed 2022-10-02)

Backup:
  Time Machine Not Configured!

Performance:
  System Load: 5.46 (1 min ago) 5.35 (5 min ago) 5.55 (15 min ago)
  Nominal I/O usage: 2.88 MB/s
  File system: 37.03 seconds
  Write speed: 398 MB/s
  Read speed: 477 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 22 %
  User: 32 %
  Idle: 46 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  system_profiler (2) 89.60 % (Apple)
  trustd (4) 31.06 % (Apple)
  kernel_task 16.30 % (Apple)
  WindowServer 9.98 % (Apple)
  nsurlsessiond (2) 9.46 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  system_profiler (2) 616 MB (Apple)
  Opera Helper (Renderer) (10) 453 MB (Opera Software AS)
  EtreCheckPro 232 MB (Etresoft, Inc.)
  Opera 132 MB (Opera Software AS)
  kernel_task 103 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  nsurlsessiond 54 MB / 27 KB (Apple)
  apsd 14 KB / 682 KB (Apple)
  mDNSResponder 507 KB / 143 KB (Apple)
  Spotify 175 KB / 11 KB (Spotify)
  homed 23 KB / 519 B (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  ReportCrash (2) 12 (Apple)
  nsurlsessiond (2) 7 (Apple)
  WindowServer 6 (Apple)
  cloudd 4 (Apple)
  logd 3 (Apple)

Virtual Memory Information:
  Physical RAM: 4 GB

  Free RAM: 126 MB
  Used RAM: 3.01 GB
  Cached files: 888 MB

  Available RAM: 1015 MB
  Swap Used: 197 MB

Software Installs (past 60 days):
  Install Date Name (Version)
  2022-11-05 Node.js (v18.12.1)
  2022-11-11 XProtectPlistConfigData (2165)
  2022-11-25 Meta Quest Remote Desktop (1.8.0.20.551)
  2022-11-26 macOS Catalina Security Update 2022-005 (10.15.7)
  2022-11-26 MRTConfigData (1.93)
  2022-12-09 XProtectPayloads (86)
  2022-12-17 Microsoft AutoUpdate (4.54.22121100)

Clean up:
  ~/Library/LaunchAgents/com.oculus.xr2dsd.autoload.plist
    /Applications/Meta Quest Remote Desktop.app/Contents/Resources/Meta Quest Remote Desktop Server.app/Contents/MacOS/OrdServerMac
    Executable not found
  ~/Library/LaunchAgents/team.immersed.ImmersedCameraStreamerHelper.plist
    /Applications/Immersed.app/Contents/Resources/ImmersedCameraStreamerHelper.app/Contents/MacOS/ImmersedCameraStreamerHelper
    Executable not found
  ~/Library/LaunchAgents/com.epicgames.launcher.plist
    /Applications/Epic Games Launcher.app
    Executable not found

Diagnostics Information (past 7-30 days):
  2022-12-21 18:03:57 coreaudiod Crash (20 times)
    Executable: /usr/sbin/coreaudiod
    Details:
      dyld3 mode

  2022-12-20 15:05:12 signpost_reporter High CPU Use
    Executable: /usr/libexec/signpost_reporter

  2022-12-19 12:57:28 Roblox.app Hang (2 times)
    Executable: /Applications/Roblox.app

  2022-12-19 10:57:03 Messages.app Hang (2 times)
    Executable: /System/Applications/Messages.app

  2022-12-17 14:48:25 searchpartyuseragent High CPU Use
    Executable: /usr/libexec/searchpartyuseragent


End of report