EtreCheck version: 5.6.4 (5222) Report generated: 2021-01-07 18:27:40 Download EtreCheck from https://etrecheck.com Runtime: 1:21 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Description: Imac will freeze/stutter for a few seconds, then the computer will res tart Major Issues:     Anything that appears on this list needs immediate attention.     No Time Machine backup - Time Machine backup not found. Minor Issues:     These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.     Heavy RAM usage - Apps are using a large amount of RAM.     Clean up - There are orphan files that could be removed.     Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.     System modifications - There are a large number of system modifications running in the background.     32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system.     Limited drive access - More information may be available with Full Drive Access.     Kernel extensions present - This computer has kernel extensions that may not work in the future.     Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information:     iMac (Retina 5K, 27-inch, 2020)     iMac Model: iMac20,2     3.8 GHz 8-Core Intel Core i7 (i7-10700K) CPU: 8-core     128 GB RAM - At maximum Video Information:     AMD Radeon Pro 5700 - VRAM: 8 GB         iMac 5120 x 2880         Cintiq 22 1920 x 1080 Drives:     disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes)     Internal PCI-Express 8.0 GT/s x4 NVM Express         disk0s1 - EFI [EFI] 315 MB         disk0s2 [APFS Container] 1.00 TB             disk1 [APFS Virtual drive] 1.00 TB (Shared by 5 volumes)                 disk1s1 - Macintosh HD (APFS) (Shared - 11.06 GB used)                 disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 240.99 GB used)                 disk1s3 - Preboot (APFS) [APFS Preboot] (Shared)                 disk1s4 - Recovery (APFS) [Recovery] (Shared)                 disk1s5 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)     disk2 - Samsung Portable SSD T5 2.00 TB (Solid State - TRIM: No)     External USB 10 Gbit/s+ USB         disk2s1 - B******5 (Journaled HFS+) 2.00 TB (431.32 GB used) Mounted Volumes:     disk1s1 - Macintosh HD         1.00 TB (Shared - 11.06 GB used, 749.63 GB available, 745.21 GB free)         APFS         Mount point: /         Encrypted         Read-only: Yes     disk1s2 - Macintosh HD - Data [APFS Virtual drive]         1.00 TB (Shared - 240.99 GB used, 749.63 GB available, 745.21 GB free)         APFS         Mount point: /System/Volumes/Data         Encrypted     disk1s5 - VM [APFS VM]         1.00 TB (Shared - 2.15 GB used, 745.21 GB free)         APFS         Mount point: /private/var/vm         Encrypted     disk2s1 - B******5         2.00 TB (431.32 GB used, 1.57 TB free)         Journaled HFS+         Mount point: /Volumes/B******5         Owners enabled: No Network:     Interface en0: Ethernet     Interface en1: Wi-Fi         802.11 a/b/g/n/ac     Interface en5: Bluetooth PAN     Interface bridge0: Thunderbolt Bridge     File sharing: Enabled System Software:     macOS Catalina 10.15.7 (19H2)     Time since boot: About an hour Notifications:     Notifications not available without Full Drive Access. Security:     Gatekeeper: Enabled     System Integrity Protection: Enabled ⠨    Antivirus software: Apple     File sharing: Enabled Unsigned Files:     Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist         Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost         Details: Exact match found in the legitimate list - probably OK     Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist         Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded         Details: Exact match found in the legitimate list - probably OK     Running app: /private/var/folders/5j/dcjv5ths7z38x7vsdl0kyvvw0000gn/T/AppTranslocation/D844F836-1BD7-4DA2-8776-B9100572BA03/d/Cyberduck 2.app/Contents/MacOS/Cyberduck         Details: Executable file is not accessible without Full Drive Access     Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd         Details: Executable file is not accessible without Full Drive Access     Login Item: ~/Desktop/***_K/software/Apps/App_Cleaner/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app     Apps: 86 32-bit Applications:     3 32-bit apps Kernel Extensions:     /Applications/Parallels Desktop.app         prl_hypervisor.kext (Parallels International GmbH, 16.1.1 49141 - SDK 10.11)         prl_netbridge.kext (Parallels International GmbH, 16.1.1 49141 - SDK 10.9)         prl_usb_connect.kext (Parallels International GmbH, 16.1.1 49141 - SDK 10.9)         prl_vnic.kext (Parallels International GmbH, 16.1.1 49141 - SDK 10.9)     /Library/Extensions         FTDIKext.kext (Wacom Technology Corp., 1.0 - SDK 10.11)         Dropbox.kext (Dropbox, Inc., 1.13.0 - SDK 10.14)         Wacom Tablet.kext (Wacom Technology Corp., Wacom Tablet 6.3.15-3 - SDK 10.11) System Launch Agents:     [Not Loaded] 18 Apple tasks     [Loaded] 174 Apple tasks     [Running] 121 Apple tasks System Launch Daemons:     [Not Loaded] 33 Apple tasks     [Loaded] 182 Apple tasks     [Running] 122 Apple tasks Launch Agents:     [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-28)     [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-11-28)     [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-11-28)     [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-11-28)     [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-11-28)     [Not Loaded] com.avast.hub.plist (? 0 - installed )     [Other] com.avast.userinit.plist (? 4b9d47d7 - installed 2020-12-07)     [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2020-09-25)     [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2020-09-25)     [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2020-09-25) Launch Daemons:     [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25)     [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25)     [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-11-28)     [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-11-28)     [Not Loaded] com.avast.hub.schedule.plist (? 0 - installed )     [Not Loaded] com.avast.hub.xpc.plist (? 0 - installed )     [Other] com.avast.init.plist (? fe750b9b - installed 2020-12-07)     [Other] com.avast.uninstall.plist (? 1d68eef4 - installed 2020-12-07)     [Other] com.avast.update.plist (? f4a2548f - installed 2020-12-07)     [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2020-09-25)     [Loaded] com.wacom.displayhelper.plist (Apple - installed 2020-09-25) User Launch Agents:     [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-11-30)     [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-29)     [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-11-21)     [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-11-21)     [Loaded] local.launch.signiantapp.plist (Apple - installed 2020-12-22) User Login Items:     [Not Loaded] AppCleaner Helper (? - installed 2011-08-31)         Modern Login Item         ~/Desktop/***_K/software/Apps/App_Cleaner/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app Internet Plug-ins:     AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-12-11)     AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-11-28)     AdobePDFViewer: 20.013.20074 (Adobe Systems, Inc. - installed 2020-12-11) User Internet Plug-ins:     User Internet Plug-ins need Full Drive Access User Audio Plug-ins:     User Audio Plug-ins need Full Drive Access User iTunes Plug-ins:     User iTunes Plug-ins need Full Drive Access Safari Extensions:     "Open In" button for Internet Explorer (Parallels International GmbH - installed 2020-11-06)     Open in IINA (HeChen LI - installed 2020-11-30) 3rd Party Preference Panes:     WacomTablet (Wacom Technology Corp. - installed 2020-09-25) Backup:     Time Machine Not Configured!     One other local snapshot Performance:     System Load: 1.21 (1 min ago) 1.23 (5 min ago) 1.27 (15 min ago)     Nominal I/O speed: 2.07 MB/s     File system: 15.41 seconds     Write speed: 2758 MB/s     Read speed: 2796 MB/s CPU Usage Snapshot:     Type Overall     System: 1 %     User: 3 %     Idle: 96 % Top Processes Snapshot by CPU:     Process (count) CPU (Source - Location)     Other processes 41.59 % (?)     EtreCheck 10.17 % (App Store)     CLIP STUDIO PAINT 4.42 % (CELSYS,Inc.)     WacomTabletDriver 2.32 % (Wacom Technology Corp.)     com.wacom.IOManager 1.38 % (Wacom Technology Corp.) Top Processes Snapshot by Memory:     Process (count) RAM usage (Source - Location)     CLIP STUDIO PAINT 2.03 GB (CELSYS,Inc.)     Cyberduck 1.02 GB (? - Translocated)     IINA 998 MB (HeChen LI)     Google Chrome 943 MB (Google, Inc.)     EtreCheck 699 MB (App Store) Top Processes Snapshot by Network Use:     Process Input / Output (Source - Location)     Other processes 298 MB / 493 MB (?)     Dropbox 92 KB / 105 KB (Dropbox, Inc.)     Cyberduck 37 KB / 7 KB (? - Translocated)     mdworker_shared 0 B / 0 B (Apple)     spindump_agent 0 B / 0 B (Apple) Virtual Memory Information:     Physical RAM: 128 GB     Free RAM: 98.84 GB     Used RAM: 22.21 GB     Cached files: 6.96 GB     Available RAM: 105.79 GB     Swap Used: 0 B Software Installs (past 30 days):     Install Date Name (Version)     2020-12-09 AvastHUB     2020-12-10 EtreCheck (5.6.4)     2020-12-11 Adobe Acrobat DC (20.013.20074)     2020-12-18 XProtectPlistConfigData (2137)     2021-01-04 Zoom (5.4.59780.1220) Clean up:     /Library/LaunchDaemons/com.avast.init.plist         /Applications/Avast.app/Contents/Backend/hub/init.sh         Executable not found     /Library/LaunchDaemons/com.avast.update.plist         /Applications/Avast.app/Contents/Backend/scripts/update/update.sh         Executable not found     /Library/LaunchDaemons/com.avast.uninstall.plist         /Library/Application Support/Avast/autouninstall/autouninstall.sh         Executable not found     /Library/LaunchAgents/com.avast.userinit.plist         /Applications/Avast.app/Contents/Backend/hub/userinit.sh         Executable not found Diagnostics Information (past 7-30 days):     Directory /Library/Logs/DiagnosticReports is not accessible.     Enable Full Drive Access to see more information. End of report