EtreCheckPro version: 6.5.2 (6F007) Report generated: 2022-09-19 21:09:08 Download EtreCheckPro from https://etrecheck.com Runtime: 20:36 Performance: Poor Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Hard drive too slow - The hard drive in this computer is too slow. Kernel panics - This system has experienced kernel panics that could be related to 3rd party software. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps hanging - There have been numerous app hangs. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, Late 2015) iMac Model: iMac16,2 2.8 GHz Quad-Core Intel Core i5 (i5-5575R) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 1/DIMM0 - 8 GB DDR3 1867 Video Information: Intel Iris Pro Graphics 6200 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 277.35 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 81 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 530 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 9.66 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.25 GB used) disk2 - Samsung M3 Portable 1.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - S*************** (Mac OS Extended (Case-sensitive, Journaled)) 999.86 GB (891.61 GB used) Mounted Volumes: disk1s1 - M*****************a [APFS Virtual drive] 1000.00 GB (Shared - 277.35 GB used, 704.23 GB available, 700.91 GB free) APFS Mount point: /System/Volumes/Data disk1s3 - Recovery [Recovery] 1000.00 GB (Shared - 530 MB used, 700.91 GB free) APFS Mount point: /Volumes/Recovery disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 9.66 GB used, 700.91 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 11.25 GB used, 704.23 GB available, 700.91 GB free) APFS Mount point: / Read-only: Yes disk2s2 - S*************** 999.86 GB (891.61 GB used, 108.26 GB available, 108.25 GB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/S*************p Network: Interface Bluetooth-Modem: Bluetooth Interface en0: Ethernet Interface en7: TomTom GO 620 Interface en8: TomTom GO Interface en10: Android Interface en5: Android 2 Interface en6: TomTom GO 2 Interface en9: TomTom GO 621 Interface en1: AirPort Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 839 MB available System Software: macOS Catalina 10.15.7 (19H2026) Time since boot: About 2 hours Notifications: CleanMyMac X.app 3 notifications (one scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Unsigned Files: Running app: com.macpaw.CleanMyMac4.HealthMonitor Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane Old Applications: 13 x86-only apps Kernel Extensions: /Library/Extensions [Loaded] SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.9) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.4.9) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (4.1.2 - SDK 10.8) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.0.0) [Not Loaded] TwoWireUSBEthernet.kext - com.wire.USBEthernetController (1.0.5) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 200 Apple tasks [Running] 101 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 194 Apple tasks [Running] 104 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2021-11-11) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2021-11-11) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-07-30) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-06-02) [Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2022-08-16) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-08-02) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-08-02) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-09-17) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-10-14) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Loaded] net.telestream.LicensingHelper.plist (Telestream LLC - installed 2019-10-29) Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-07) [Not Loaded] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-06-02) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-02) [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-08-02) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-02) [Not Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-19) [Not Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-19) [Not Loaded] com.hp.devicemonitor.plist (HP Inc. - installed 2022-04-19) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2022-09-18) User Login Items: [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2022-09-18) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Loaded] Memory Optimizer Helper (App Store - installed 2017-01-13) Modern Login Item /Applications/Memory Optimizer Pro.app/Contents/Library/LoginItems/Memory Optimizer Helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-08-02) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-08-02) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2021-05-01) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-10-26) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-10-25) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: Silverlight: 5.1.50901.0 (? - installed 2019-04-10) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-17) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-17) Flip4Mac WMV Plugin: 3.2.0.16 (? - installed 2013-05-08) SharePointBrowserPlugin: 14.7.7 (? - installed 2019-10-28) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-04-15) JustStreamAudioDriver: 1.0 (Electronic Team, Inc. - installed 2019-09-23) 3rd Party Preference Panes: Flip4Mac WMV (? - installed 2013-05-08) Backup: Time Machine information not available without Full Drive Access. 2 local snapshots Oldest local snapshot: 2022-09-19 10:37:36 Last local snapshot: 2022-09-19 18:15:26 Performance: System Load: 2.18 (1 min ago) 1.89 (5 min ago) 1.90 (15 min ago) Nominal I/O speed: 0.70 MB/s File system: 89.98 seconds Write speed: 48 MB/s Read speed: 48 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 8 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) photolibraryd 7.54 % (Apple) EtreCheckPro 4.86 % (Etresoft, Inc.) WindowServer 2.70 % (Apple) mediaanalysisd 2.70 % (Apple) kernel_task 1.45 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 540 MB (Etresoft, Inc.) Dock 196 MB (Apple) MTLCompilerService (3) 150 MB (Apple) mds_stores 143 MB (Apple) photoanalysisd 130 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 899 KB / 161 KB (Apple) apsd 25 KB / 41 KB (Apple) netbiosd 43 KB / 782 B (Apple) rapportd 14 KB / 11 KB (Apple) com.macpaw.CleanMyMac4.HealthMonitor 0 B / 0 B (?) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) mediaanalysisd 2 (Apple) SoftwareUpdateNotificationManager 0 (Apple) photolibraryd 0 (Apple) backupd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 7.54 GB Used RAM: 4.38 GB Cached files: 4.08 GB Available RAM: 11.62 GB Swap Used: 41 MB Software Installs (past 60 days): Install Date Name (Version) 2022-07-28 Adobe Acrobat Reader DC (22.001.20169) (22.001.20169) 2022-08-05 XProtectPayloads (68) 2022-08-06 macOS Catalina Security Update 2022-005 (10.15.7) 2022-08-06 Safari (15.6) 2022-08-06 MRTConfigData (1.93) 2022-08-12 macOS Monterey (12.5) 2022-08-23 Adobe Acrobat Reader DC (22.002.20191) (22.002.20191) 2022-08-24 HP Smart (13.8.1.1403) 2022-09-18 Adobe Acrobat Reader DC (22.002.20212) (22.002.20212) Diagnostics Information (past 7-30 days): 2022-09-19 18:24:23 locationd Crash Executable: /usr/libexec/locationd Details: dyld3 mode 2022-09-19 17:58:59 Microsoft PowerPoint.app Hang (4 times) Executable: /Applications/Microsoft PowerPoint.app 2022-09-19 17:35:05 Photos.app Hang Executable: /System/Applications/Photos.app 2022-09-19 10:07:04 Microsoft Word.app Hang (2 times) Executable: /Applications/Microsoft Word.app 2022-09-18 20:59:30 Kernel Panic Details: panic(cpu 1 caller 0xffffff7f8f553aae): watchdog timeout: no checkins from watchdogd in 303 seconds (13 totalcheckins since monitoring last enabled), shutdown in progress 3rd party kernel extensions: com.Perfect.Driver.SystemAudioRecorder 2022-09-18 16:08:41 Wondershare AllMyTube.app Crash Executable: /Applications/Wondershare AllMyTube.app Details: objc_msgSend() selector name: performSelectorOnMainThread:withObject:w aitUntilDone: End of report