EtreCheckPro version: 6.6 (66014) Report generated: 2022-05-20 09:24:28 Download EtreCheckPro from https://etrecheck.com Runtime: 4:17 Performance: Good Problem: Computer is too slow Description: -Pages are slow to load. -Also there is frequently lag in keyboarding: the characters appear on ly along after I have typed them. -The cursor jumps around Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (Retina, 13-inch, 2018) MacBook Air Model: MacBookAir8,1 1.6 GHz Dual-Core Intel Core i5 (i5-8210Y) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 522 Video Information: Intel UHD Graphics 617 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256M 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 143.55 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 795 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.24 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.24 GB used) disk1s6 - Update (APFS) (Shared - 7 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 250.69 GB (Shared - 143.55 GB used, 152.85 GB available, 88.77 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 250.69 GB (Shared - 795 MB used, 88.77 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 250.69 GB (Shared - 1.07 GB used, 88.77 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 250.69 GB (Shared - 15.24 GB used, 152.85 GB available, 88.77 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 250.69 GB (Shared - 7 MB used, 88.77 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge iCloud Status: one pending file System Software: macOS Monterey 12.4 (21F79) Time since boot: About 15 hours Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Old Applications: 13 x86-only apps System Extensions: [Running] Verizon Cloud Extension - version 21.9.0.10 (SYNCHRONOSS TECHNOLOGIES, INC. - 2021-10-18) Application: /Applications/Verizon Cloud.app - version 21.9.0.10 (SYNCHRONOSS TECHNOLOGIES, INC. - 2022-05-20) Kernel Extensions: /Applications/Verizon Cloud.app [Not Loaded] ProjFSKext.kext - com.verizon.ProjFSKext (1.0.0.0 - SDK 10.16) /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.33.0 - SDK 10.16) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.9.0 - SDK 10.16) [Not Loaded] SeagateDiskService.kext - com.seagate.IOSED01 (35.0 - SDK 10.10) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 181 Apple tasks [Running] 159 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 180 Apple tasks [Running] 161 Apple tasks Launch Daemons: [Running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2021-09-29) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-05-19) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-04-27) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-04-22) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-07-08) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-05-10) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-04-19) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-05-10) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-05-09) Launch Agents: [Running] com.brother.LOGINserver.plist (Brother Industries, LTD. - installed 2019-09-02) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-04-27) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-04-22) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-05-10) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-02-17) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-18) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-18) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2022-05-20) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2021-09-28) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2021-09-28) [Running] com.seagate.toolkit.plist (Seagate Technologies LLC - installed 2022-04-15) User Login Items: [Not Loaded] LaunchAtLoginHelperApp (App Store - installed 2021-05-22) Modern Login Item /Applications/Be Focused.app/Contents/Library/LoginItems/LaunchAtLoginHelperApp.app [Running] Dropbox (Dropbox, Inc. - installed 2022-05-10) Application /Applications/Dropbox.app [Running] Fitbit Connect (Fitbit, Inc. - installed 2021-09-29) Application /Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app [Not Loaded] LPLaunchAtLoginHelperApp (App Store - installed 2020-06-07) Modern Login Item /Applications/LastPass.app/Contents/Library/LoginItems/LPLaunchAtLoginHelperApp.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-04-22) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-04-22) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Slack Login Helper (App Store - installed 2022-05-15) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] SpeedTestHelper (App Store - installed 2022-05-04) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Loaded] verizon.launchtool (SYNCHRONOSS TECHNOLOGIES, INC. - installed 2022-05-20) Modern Login Item /Applications/Verizon Cloud.app/Contents/Library/LoginItems/launchtool.app [Running] HP Device Monitor (HP Inc. - installed 2021-10-28) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2021-10-28) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Running] Box Edit (Box, Inc. - installed 2022-05-04) Application ~/Library/Application Support/Box/Box Edit/Box Edit.app [Running] Box Local Com Server (Box, Inc. - installed 2022-05-04) Application ~/Library/Application Support/Box/Box Edit/Box Local Com Server.app 3rd Party Preference Panes: Toolkit (Seagate Technologies LLC - installed 2022-05-12) Backup: Time Machine information not available without Full Drive Access. 8 local snapshots Oldest local snapshot: 2021-07-18 09:15:22 Last local snapshot: 2022-05-19 19:04:36 Performance: System Load: 2.21 (1 min ago) 3.77 (5 min ago) 12.61 (15 min ago) Nominal I/O speed: 1.23 MB/s File system: 33.11 seconds Write speed: 925 MB/s Read speed: 1774 MB/s CPU Usage Snapshot: Type Overall System: 15 % User: 18 % Idle: 67 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 14.60 % (Apple) EtreCheckPro 13.46 % (Etresoft, Inc.) kernel_task 2.23 % (Apple) Fitbit Connect Menubar Helper 1.80 % (Fitbit, Inc.) RTProtectionDaemon 1.30 % (Malwarebytes Corporation) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (13) 1.34 GB (Apple) MTLCompilerService (33) 430 MB (Apple) EtreCheckPro 293 MB (Etresoft, Inc.) kernel_task 181 MB (Apple) Safari 103 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 4 KB / 17 MB (Apple) com.apple.WebKit.Networking 6 MB / 2 MB (Apple) mDNSResponder 418 KB / 163 KB (Apple) SubmitDiagInfo 395 KB / 2 KB (Apple) biometrickitd 192 KB / 157 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) RTProtectionDaemon 3 (Malwarebytes Corporation) Dropbox (3) 1 (Dropbox, Inc.) Fitbit Connect Menubar Helper 1 (Fitbit, Inc.) bluetoothd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 21 MB Used RAM: 6.03 GB Cached files: 1.95 GB Available RAM: 1.97 GB Swap Used: 135 MB Software Installs (past 60 days): Install Date Name (Version) 2022-03-29 Kindle (1.35.0) 2022-04-08 Pages (12.0) 2022-04-08 Numbers (12.0) 2022-04-08 Keynote (12.0) 2022-04-13 Wayback Machine (3.1) 2022-04-13 iMovie (10.3.2) 2022-04-13 macOS 12.3.1 (12.3.1) 2022-04-19 Microsoft Office Licensing Helper (0) 2022-04-25 Brother iPrint&Scan (10.2.0) 2022-04-29 Tabs Saver for Safari (3.3.0) 2022-05-02 MRTConfigData (1.93) 2022-05-04 Speedtest (1.25) 2022-05-09 Zoom (5.10.4.6592) 2022-05-10 Microsoft Teams (1.00.511157) 2022-05-10 Microsoft AutoUpdate (4.47.22050700) 2022-05-10 Microsoft Excel (16.61.22050700) 2022-05-10 Microsoft OneNote (16.61.22050700) 2022-05-10 Microsoft Outlook (16.61.22050700) 2022-05-10 Microsoft PowerPoint (16.61.22050700) 2022-05-10 Microsoft Word (16.61.22050700) 2022-05-13 Grammarly for Safari (9.57) 2022-05-13 XProtectPlistConfigData (2159) 2022-05-15 Slack (4.26.1) 2022-05-18 Authenticator (3.11.1) 2022-05-19 macOS 12.4 (12.4) 2022-05-19 Malwarebytes for Mac (1.0) Diagnostics Information (past 7-30 days): 2022-05-20 09:05:39 RTProtectionDaemon.app High CPU Use (4 times) Executable: /Library/Application Support/Malwarebytes/*/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app 2022-05-19 14:27:34 Tabs Saver Crash Executable: /Applications/Tabs Saver for Safari.app Details: AppKit: Crashing on exception: Invalid parameter not satisfying: index >= 0 && index < [[_privateData childViewControllers] count] 2022-05-19 12:44:08 triald High CPU Use Executable: /usr/libexec/triald 2022-05-19 10:00:11 Grammarly Safari Extension Crash (5 times) Executable: /Applications/Grammarly for Safari.app End of report