EtreCheck version: 5.5.5 (5111) Report generated: 2020-05-26 21:58:39 Download EtreCheck from https://etrecheck.com Runtime: 5:17 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. Obsolete hardware - This machine may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: iMac (2009) - Obsolete! iMac Model: iMac9,1 2 GHz Intel Core 2 Duo (Duo) CPU: 2-core 4 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1333 BANK 1/DIMM0 - Empty Video Information: NVIDIA GeForce 9400 - VRAM: 256 MB iMac (built-in) 1680 x 1050 Drives: disk0 - WDC WD1600AAJS-40H3A0 160.04 GB (Mechanical) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - HDD (Journaled HFS+) 159.18 GB (125.40 GB used) disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB Mounted Volumes: disk0s2 - HDD 159.18 GB (125.40 GB used, 33.52 GB free) Journaled HFS+ Mount point: / Network: Interface usbmodem24310: MT65xx Preloader Interface usbmodem24112: SAMSUNG_Android Interface en0: Ethernet Interface fw0: FireWire Interface en1: AirPort 802.11 a/b/g/n Interface en2: iPhone File sharing: Enabled Remote Apple Events: Enabled Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled System Software: OS X El Capitan 10.11.6 (15G22010) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple File sharing: Enabled Remote Apple Events: Enabled Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.divx.agent.postinstall.plist Executable: //Library/Internet Plug-Ins/DivXBrowserPlugin.plugin/Contents/Resources/extensions-installer install safari DivXHTML5 '//Library/Internet Plug-Ins/DivXBrowserPlugin.plugin/Contents/Resources/DivXHTML5.safariextz' Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/Application Support/Plantronics/Spokes/Spokes.app/Contents/Resources/com.plantronics.Spokes.agent.plist Executable: ~/Library/Application Support/Plantronics/Spokes/Spokes.app/Contents/MacOS/Spokes Details: Executable file is not accessible without Full Drive Access Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.VTechLLNService.plist Executable: /Library/Preferences/VTech/DA/LLNServices/System/VTechLLNService.app/Contents/MacOS/VTechLLNService Details: Exact match found in the whitelist - probably OK Running app: ~/Library/Application Support/Plantronics/Spokes/SpokesLoginItem.app/Contents/MacOS/SpokesLoginItem Details: Executable file is not accessible without Full Drive Access Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/net.juniper.DSSafariExtensions.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin Plugin: /Library/Internet Plug-Ins/hpvirtualrooms-plugin.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/MeetingJoinPlugin.plugin Preference Pane: /Library/PreferencePanes/Flash Player.prefPane Preference Pane: /Library/PreferencePanes/NTFSforMacOSX.prefPane Apps: 44 System Launch Agents: [Not Loaded] 8 Apple tasks [Loaded] 159 Apple tasks [Running] 73 Apple tasks System Launch Daemons: [Not Loaded] 42 Apple tasks [Loaded] 161 Apple tasks [Running] 88 Apple tasks [Other] 2 Apple tasks Launch Agents: [Not Loaded] com.oracle.java.Java-Updater.plist (? 0 - installed ) Launch Daemons: [Running] com.VTechLLNService.plist (? 1a669770 - installed 2019-08-13) [Loaded] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2015-07-12) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-04-02) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) User Launch Agents: [Loaded] com.divx.agent.postinstall.plist (? 0 - installed 2012-12-22) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-13) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-13) User Login Items: [Not Loaded] AppCleaner SmartDelete (X85ZX835W9 - installed 2016-09-21) Modern Login Item ~/Downloads/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app Internet Plug-ins: FlashPlayer-10.6: 18.0.0.209 (? - installed 2015-07-18) net.juniper.DSSafariExtensions: (? - installed 2012-12-21) Flash Player: 18.0.0.209 (? - installed 2015-07-18) Default Browser: 601 (Apple - installed 2016-07-08) hpvirtualrooms-plugin: (? - installed 2012-09-21) SharePointBrowserPlugin: 14.7.2 (? - installed 2020-05-26) Silverlight: 5.1.30317.0 (? - installed 2014-05-22) MeetingJoinPlugin: (? - installed 2013-01-03) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: BluetoothAudioPlugIn: 4.4.6 (Apple - installed 2020-05-24) AirPlay: 2.0 (Apple - installed 2020-05-24) AppleAVBAudio: 406.1 (Apple - installed 2020-05-24) iSightAudio: 7.7.3 (Apple - installed 2020-05-24) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (? - installed 2015-07-12) Paragon NTFS for Mac OS X (? - installed 2013-10-13) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 2.62 (1 min ago) 1.68 (5 min ago) 1.32 (15 min ago) Nominal I/O speed: 8.98 MB/s File system: 75.62 seconds Write speed: 65 MB/s Read speed: 61 MB/s CPU Usage Snapshot: Type Overall System: 11 % User: 41 % Idle: 48 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 79.80 % (?) EtreCheck 23.87 % (App Store) Spokes 0.01 % (? - ~/Library/Application Support/Plantronics/Spokes/Spokes.app) Safari 0.00 % (Apple) Spotlight 0.00 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 353 MB (App Store) iconservicesagent 86 MB (Apple) suggestd 67 MB (Apple) Safari 66 MB (Apple) Dock 61 MB (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 659 MB Used RAM: 1.92 GB Cached files: 1.44 GB Available RAM: 2.08 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-05-11 EtreCheck (5.5.5) 2020-05-23 Paint S (5.7.14) 2020-05-24 OS X (10.11.6.1.1.1468031924) 2020-05-24 Digital Camera RAW Compatibility Update (6.21) 2020-05-24 Remote Desktop Client Update (3.9.3) 2020-05-24 iTunes (12.8.2) 2020-05-24 iTunes Device Support Update ( ) 2020-05-24 Security Update 2018-004 (10.11.6) 2020-05-24 Safari (11.1.2) 2020-05-24 Mobile Device (1.0.0.0) 2020-05-26 Office 2011 14.7.2 Update Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report