EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-02-08 12:36:16 Download EtreCheckPro from https://etrecheck.com Runtime: 38:20 Performance: Poor Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This computer has a hard drive that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 G276HL 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 999.86 GB disk1 [APFS Virtual drive] 999.86 GB (Shared by 6 volumes) disk1s1 - U*************a (APFS) [APFS Virtual drive] (Shared - 132.41 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 383 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.34 GB used) disk1s5s1 - Untitled (APFS) [APFS Snapshot] (Shared - 15.34 GB used) disk1s6 - Update (APFS) (Shared - 3 MB used) Mounted Volumes: disk1s1 - U*************a [APFS Virtual drive] 999.86 GB (Shared - 132.41 GB used, 847.86 GB available, 845.54 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 999.86 GB (Shared - 383 MB used, 845.54 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 999.86 GB (Shared - 5.37 GB used, 845.54 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Untitled [APFS Snapshot] 999.86 GB (Shared - 15.34 GB used, 847.86 GB available, 845.54 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 999.86 GB (Shared - 3 MB used, 845.54 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.6 (20G165) Time since boot: About an hour Notifications: Creative Cloud.app 4 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 2 Old Applications: 5 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3) [Not Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (1.13.0 - SDK 10.14) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 175 Apple tasks [Running] 150 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 177 Apple tasks [Running] 140 Apple tasks [Other] One Apple task Launch Daemons: [Running] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2021-09-14) [Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2021-09-14) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-10-18) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-01-22) [Running] com.autodesk.AdskLicensingService.plist (Autodesk - installed 2021-09-14) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-09-14) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-09-14) [Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-01-22) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-11-17) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-13) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2021-11-11) [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-02-08) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-01-22) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-01-22) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-02-08) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-09-14) [Running] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-01-22) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-01-22) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-10-13) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-11-04) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-11-04) User Login Items: [Loaded] Dropbox (Dropbox, Inc. - installed 2021-09-14) Application /Applications/Dropbox.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-09-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-09-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] StartUpHelper (Spotify - installed 2021-09-14) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-09-14) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-09-14) ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2021-09-14) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-02-08) Backup: Time Machine Not Configured! Performance: System Load: 1.34 (1 min ago) 1.38 (5 min ago) 1.47 (15 min ago) Nominal I/O speed: 11.29 MB/s File system: 81.00 seconds Write speed: 22 MB/s Read speed: 20 MB/s CPU Usage Snapshot: Type Overall System: 9 % User: 10 % Idle: 82 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Setup (5) 24.34 % (Adobe Inc.) kernel_task 20.85 % (Apple) EtreCheckPro 14.32 % (Etresoft, Inc.) WindowServer 8.16 % (Apple) codesign 3.38 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 758 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (4) 272 MB (Apple) CEPHtmlEngine Helper (Renderer) (7) 259 MB (Adobe Inc.) Adobe InDesign 2022 249 MB (Adobe Inc.) Adobe CEF Helper (Renderer) 186 MB (Adobe Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Setup 12 MB / 6 KB (Adobe Inc.) Spotify 238 KB / 70 KB (Spotify) mDNSResponder 119 KB / 79 KB (Apple) apsd 5 KB / 3 KB (Apple) netbiosd 2 KB / 558 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Setup (5) 9 (Adobe Inc.) WindowServer 6 (Apple) kernelmanagerd 1 (Apple) syspolicyd 1 (Apple) trustd (4) 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 15 MB Used RAM: 5.19 GB Cached files: 2.80 GB Available RAM: 2.81 GB Swap Used: 15 MB Software Installs (past 60 days): Install Date Name (Version) 2021-12-15 macOS Monterey (12.1) 2021-12-16 Microsoft PowerPoint (16.56.21121100) 2022-01-22 MRTConfigData (1.86) 2022-01-22 Microsoft AutoUpdate (4.43.22011101) 2022-01-22 ARMDC Agent Installer (1.0.0) 2022-01-22 Ricoh_IM_C3000_C3500_C4500_LIO Driver (1.8.0.0) 2022-01-22 XProtectPlistConfigData (2153) 2022-01-22 macOS Installer Notification (2.0) 2022-02-08 Adobe Acrobat DC (21.011.20039) (21.011.20039) 2022-02-08 Microsoft Excel (16.57.22011101) 2022-02-08 Microsoft OneNote (16.57.22011101) 2022-02-08 Microsoft Outlook (16.57.22011101) Diagnostics Information (past 7-30 days): End of report