EtreCheck version: 5.5.2 (5100) Report generated: 2020-03-30 18:56:36 Download EtreCheck from https://etrecheck.com Runtime: 2:05 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Computer is too slow Description: It takes long time to open a folder. Also, I have Cubase ( digital aud io interface) crashing frequently. I suspect my SSD is not reading and writing as fast as it should. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: iMac (21.5-inch, Late 2013) iMac Model: iMac14,3 1 3.1 GHz Intel Core i7 (i7-4770S) CPU: 4-core 16 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Video Information: NVIDIA GeForce GT 750M - VRAM: 1 GB iMac 1920 x 1080 C32F391 1920 x 1080 Drives: disk0 - MKNSSDST960GB 960.20 GB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 959.99 GB disk1 [APFS Virtual drive] 959.99 GB (Shared by 4 volumes) disk1s1 - 1*****D (APFS) (Shared - 734.45 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2 - SABRENT SABRENT 240.06 GB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - V***********s (Journaled HFS+) 239.71 GB (230.91 GB used) disk3 - WD My Passport 25E1 2.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - M***********T (Journaled HFS+) 1.25 TB (1.18 TB used) disk3s3 - w*****s 749.91 GB (258.51 GB used) disk4 - USB 2.0 Flash Disk 2.11 GB External USB 480 Mbit/s USB disk4s1 - S*********1 (MS-DOS (FAT16)) 2.11 GB (1.25 GB used) Mounted Volumes: disk1s1 - 1*****D 959.99 GB (Shared - 734.45 GB used, 232.70 GB available, 222.63 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 959.99 GB (Shared - 2.15 GB used, 222.63 GB free) APFS Mount point: /private/var/vm disk2s2 - V***********s 239.71 GB (230.91 GB used, 8.80 GB free) Journaled HFS+ Mount point: /Volumes/V***********s Owners enabled: No disk3s2 - M***********T 1.25 TB (1.18 TB used, 69.49 GB free) Journaled HFS+ Mount point: /Volumes/M***********T Owners enabled: No disk3s3 - w*****s 749.91 GB (258.51 GB used, 491.38 GB free) Mount point: /Volumes/w*****s disk4s1 - S*********1 2.11 GB (1.25 GB used, 861 MB free) MS-DOS (FAT16) Mount point: /Volumes/S*********1 Network: Interface en0: Ethernet Interface fw0: Thunderbolt FireWire Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G3020) Time since boot: About 10 hours Configuration Files: File /etc/sysctl.conf exists but not expected Configuration Profiles: This computer has configuration profiles installed. Notifications: EtreCheck.app one notification Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Unsigned files are hidden. 54 unsigned apps 32-bit Applications: 21 32-bit apps Kernel Extensions: /Library/Application Support/org.pqrs/Karabiner-VirtualHIDDevice/Extensions org.pqrs.driver.Karabiner.VirtualHIDDevice.v060800.kext (6.8.0 - SDK 10.13) /Library/Extensions Soundflower.kext (2.0b2 - SDK 10.10) FTDIKext.kext (1.0 - SDK 10.14) LogitechHIDDevices.kext (3.9.7 - SDK 10.10) LogitechUnifying.kext (1.3.7 - SDK 10.10) acsock.kext (4.6.0 - SDK 10.12) DisplayLinkDriver.kext (5.2 (59) - SDK 10.14) ControllerMate.kext (4.6.0 - SDK 10.6) TACC.kext (1.0.3 - SDK 10.10) USBOverdrive.kext (3.4 - SDK 10.11) RDUSB00DEDev.kext (1.0.1 - SDK 10.9) YamahaFWAsync.kext (1.2.4 - SDK 10.6) YamahaFWAudioDriver.kext (1.4.3 - SDK 10.6) /Library/Extensions/ControllerMate.kext/Contents/PlugIns CMUSBDevices.kext (4.9.0 - SDK 10.8) CMUSBPointer.kext (1.0 - SDK 10.8) /Library/Extensions/USBOverdrive.kext/Contents/PlugIns USBOverdriveBT.kext (3.4 - SDK 10.11) USBOverdriveHID.kext (3.4) /System/Library/Extensions PACESupportFamily.kext (5.9.1 - SDK 10.6) RDUSB0005Dev.kext (1.0.0) /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns PACESupportLeopard.kext (5.9.1 - SDK 10.4) PACESupportPanther.kext (5.9.1 - SDK 10.-1) PACESupportSnowLeopard.kext (5.9.1 - SDK 10.6) PACESupportTiger.kext (5.9.1 - SDK 10.4) System Launch Agents: [Not Loaded] 14 Apple tasks [Loaded] 152 Apple tasks [Running] 134 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 176 Apple tasks [Running] 122 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-10) [Other] com.cisco.anyconnect.aciseposture.plist (? 986047c9 - installed 2018-07-30) [Loaded] com.cisco.anyconnect.gui.plist (? 2fe22d86 - installed 2019-11-20) [Loaded] com.cisco.anyconnect.notification.plist (? 8b01cb06 - installed 2019-11-20) [Not Loaded] com.displaylink.useragent-prelogin.plist (DisplayLink Corp - installed 2019-11-20) [Running] com.displaylink.useragent.plist (DisplayLink Corp - installed 2019-11-20) [Running] com.huion.HuionTabletConsole.agent.plist (? acd8d801 - installed 2016-01-28) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-03-18) [Loaded] com.paceap.eden.licensed.agent.plist (PACE Anti-Piracy, Inc. - installed 2020-01-08) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-01-22) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-01-22) [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2019-12-18) [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2019-12-18) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2019-12-18) [Running] com.yamaha.YamahaFWCM.plist (? 8d908883 - installed 2013-10-04) [Loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-02-25) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-24) [Loaded] com.bjango.istatmenus.installerhelper.plist (? c8b85b2b - installed 2019-03-06) [Running] com.cisco.anyconnect.ciscod.plist (? d78c2ec9 - installed 2018-07-30) [Running] com.cisco.anyconnect.ciscod64.plist (? e70f2106 - installed 2018-07-30) [Running] com.cisco.anyconnect.vpnagentd.plist (? f363637f - installed 2018-09-05) [Running] com.displaylink.displaylinkmanager.plist (DisplayLink Corp - installed 2019-11-20) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-03-18) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (? 0 - installed 2020-02-14) [Loaded] com.native-instruments.NativeAccess.Helper2.plist (Native Instruments GmbH - installed 2020-02-14) [Running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2020-01-08) [Loaded] com.steinberg.HALionLibraryInstallerHelper.plist (Steinberg Media Technologies GmbH - installed 2020-03-13) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-01-22) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-01-22) [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2019-12-18) [Loaded] com.wacom.displayhelper.plist (Apple - installed 2020-01-24) [Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-13) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-13) [Loaded] com.huion.TabletDriverAgent.plist (? 0 - installed 2019-05-05) [Running] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2019-10-14) User Login Items: [Not Loaded] 1KeyboardHelper (App Store - installed 2019-01-11) Modern Login Item /Applications/1Keyboard.app/Contents/Library/LoginItems/1KeyboardHelper.app [Not Loaded] Day One Helper (App Store - installed 2020-03-24) Modern Login Item /Applications/Day One.app/Contents/Library/LoginItems/Day One Helper.app [Running] Magnet (App Store - installed 2020-02-17) Application /Applications/Magnet.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-02-18) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-02-18) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Slack Login Helper (App Store - installed 2020-03-24) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Loaded] Splice (Distributed Creation Inc - installed 2020-03-14) Application /Applications/Splice.app [Not Loaded] Trello Login Helper (App Store - installed 2020-03-13) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-03-24) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] mySIMBLHelper (wolfgang baird - installed 2018-12-14) Modern Login Item /Applications/mySIMBL.app/Contents/Library/LoginItems/mySIMBLHelper.app [Running] USBOverdriveHelper (A. Levi Montalcini - installed 2019-02-04) Application /Library/PreferencePanes/USB Overdrive.prefPane/Contents/Resources/USBOverdriveHelper.app [Running] SpeechSynthesisServer (Apple - installed 2020-02-07) Application /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app Internet Plug-ins: PepperFlashPlayer: 32.0.0.344 (Adobe Systems, Inc. - installed 2020-03-13) AdobePDFViewer: 19.021.20056 (Adobe Systems, Inc. - installed 2019-11-22) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-11-22) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-20) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-02-07) AirPlay: 2.0 (Apple - installed 2020-02-07) AppleAVBAudio: 760.6 (Apple - installed 2019-09-20) BridgeAudioSP: 5.52 (Apple - installed 2020-02-07) iSightAudio: 7.7.3 (Apple - installed 2019-09-20) Safari Extensions: Day One Safari Extension (App Store - installed 2020-03-24) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-02-25) USB Overdrive (A. Levi Montalcini - installed 2019-02-04) WacomTablet (Wacom Technology Corp. - installed 2019-12-18) Yamaha Steinberg FW (? - installed 2020-02-14) YAMAHA-USBMIDIPatch (? - installed 2012-07-10) Time Machine: Time Machine Not Configured! Performance: System Load: 1.28 (1 min ago) 1.60 (5 min ago) 1.69 (15 min ago) Nominal I/O speed: 157.99 MB/s File system: 23.56 seconds Write speed: 483 MB/s Read speed: 497 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 5 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 38.67 % (?) soagent 9.21 % (Apple) callservicesd 9.12 % (Apple) EtreCheck 6.90 % (App Store) Google Chrome 1.17 % (Google, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 551 MB (App Store) Google Chrome 329 MB (Google, Inc.) Finder 318 MB (Apple) Safari 208 MB (Apple) App Store 171 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 3 MB / 579 KB (?) com.apple.geod 3 KB / 2 KB (Apple) SystemUIServer 0 B / 592 B (Apple) routined 0 B / 0 B (Apple) homed 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 2.20 GB Used RAM: 9.87 GB Cached files: 3.93 GB Available RAM: 6.13 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-03-02 UM-2 Driver (1.0.0) 2020-03-13 Adobe Pepper Flash Player (32.0.0.344) 2020-03-13 Groove Agent 5 (5.0.20) 2020-03-13 Cubase 10.5 (0) 2020-03-13 Visualizer (1.11.1) 2020-03-13 Kindle (1.28.0) 2020-03-13 Trello (2.11.4) 2020-03-13 Microsoft Excel (16.35.20030802) 2020-03-13 Microsoft Word (16.35.20030802) 2020-03-13 Microsoft PowerPoint (16.35.20030802) 2020-03-13 Microsoft Outlook (16.35.20030802) 2020-03-15 Yamaha USB-MIDI Driver (1.3.2) 2020-03-15 Songwriter Kit (1.0.0) 2020-03-16 Finale (26.2.2.493) 2020-03-16 Garritan ARIA Player (1956) 2020-03-16 Garritan Instruments for Finale (2.0.0.111) 2020-03-17 Wacom Tablet (0) 2020-03-18 To MP3 Converter Free (1.0.7) 2020-03-18 Microsoft AutoUpdate (4.21.20030802) 2020-03-20 XProtectPlistConfigData (2116) 2020-03-20 MRTConfigData (1.57) 2020-03-20 Adobe Acrobat Reader DC (20.006.20042) (20.006.20042) 2020-03-21 License Support (5.0.3) 2020-03-21 SpectraLayers 6.0.30 (6.0.30.202) 2020-03-24 Slack (4.4.1) 2020-03-24 Day One (4.10.1) 2020-03-24 WhatsApp (0.4.1302) 2020-03-25 TI-SmartView TI-84 Plus (4.0.0.113) 2020-03-30 VST Connect (4.0.30) 2020-03-30 Disk Speed Test (3.2) 2020-03-30 EtreCheck (5.5.2) Diagnostics Information (past 7-30 days): 2020-03-30 08:31:59 com.apple.SpeechRecognitionCore.speechrecognitiond High CPU Use Executable: /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XPCServices/com.apple.SpeechRecognitionCore.brokerd.xpc/Contents/XPCServices/com.apple.SpeechRecognitionCore.speechrecognitiond.xpc/Contents/MacOS/com.apple.SpeechRecognitionCore.speechrecognitiond 2020-03-29 19:02:20 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2020-03-29 12:55:15 Cubase 10.5.app High CPU Use Executable: /Applications/Cubase 10.5.app Details: Performing @selector(buttonAction:) from sender NSButton 0x600002411ce 0 2020-03-25 08:18:17 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2020-03-24 19:14:32 iconservicesagent Crash Executable: /System/Library/CoreServices/iconservicesagent Details: dyld3 mode Assertion failed: (_linkedBinding != this), function resolveBinding, f ile /BuildRoot/Library/Caches/com.apple.xbs/Sources/CoreServicesSubFra meworks/CoreServices-946/LaunchServices.subprj/Source/LaunchServices/B inding/LinkBinding.mm, line 143. 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