EtreCheck version: 5.5.2 (5100) Report generated: 2020-03-31 13:24:53 Download EtreCheck from https://etrecheck.com Runtime: 1:38 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Description: Computer has continuous crashes with and without external monitor. Ba d Magic, panic(cpu 1 caller)"void AppleEmbeddedPCIeUpLinkMgmt::_linkIn terruptAction(IOInterruptEventSource *, int), panic(cpu1) x86 CPU CATE RR detected Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (16-inch, 2019) MacBook Pro Model: MacBookPro16,1 1 2.4 GHz 8-Core Intel Core i9 (i9-9980HK) CPU: 8-core 32 RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 16 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 16 GB DDR4 2667 Battery: Health = Normal - Cycle count = 8 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3584 x 2240 AMD Radeon Pro 5500M - VRAM: 8 GB Drives: disk0 - APPLE SSD AP2048N 2.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 2.00 TB disk1 [APFS Virtual drive] 2.00 TB (Shared by 5 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 11.12 GB used) disk1s2 - M************ Data (APFS) [APFS Virtual drive] (Shared - 110.73 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared) disk1s4 - Recovery (APFS) [Recovery] (Shared) disk1s5 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - Macintosh HD 2.00 TB (Shared - 11.12 GB used, 1.88 TB free) APFS Mount point: / Encrypted Read-only: Yes disk1s2 - M************ Data [APFS Virtual drive] 2.00 TB (Shared - 110.73 GB used, 1.88 TB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s5 - VM [APFS VM] 2.00 TB (Shared - 1.07 GB used, 1.88 TB free) APFS Mount point: /private/var/vm Encrypted Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.4 (19E266) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Unsigned files are hidden. 10 unsigned apps Kernel Extensions: /Library/Application Support/Logitech.localized/Logitech Options.localized LogiMgrDriver.kext (8.10.1 - SDK 10.13) /Library/Extensions acsock.kext (4.8.0 - SDK 10.14) System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 181 Apple tasks [Running] 114 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 176 Apple tasks [Running] 127 Apple tasks Launch Agents: [Loaded] com.cisco.anyconnect.gui.plist (Cisco - installed 2020-03-16) [Loaded] com.cisco.anyconnect.notification.plist (Cisco - installed 2020-03-16) [Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2019-12-05) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-03-16) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-03-16) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-02-14) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-02-14) Launch Daemons: [Running] com.cisco.anyconnect.vpnagentd.plist (? f363637f - installed 2019-10-21) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-03-16) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-03-16) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-03-16) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-03-09) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (? 0 - installed 2020-03-16) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-02-14) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-02-14) User Launch Agents: [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-22) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-22) [Running] com.jetbrains.toolbox.plist (JetBrains s.r.o. - installed 2020-03-31) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-03-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-03-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Slack Login Helper (App Store - installed 2020-03-23) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] StartUpHelper (Spotify - installed 2020-03-04) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: ABP (App Store - installed 2020-03-16) ABP Control Panel (App Store - installed 2020-03-16) Time Machine: Time Machine Not Configured! Performance: System Load: 1.52 (1 min ago) 1.35 (5 min ago) 0.71 (15 min ago) Nominal I/O speed: 10.06 MB/s File system: 18.13 seconds Write speed: 2903 MB/s Read speed: 3075 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 1 % Idle: 98 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 17.01 % (?) EtreCheck 12.33 % (App Store) LogiMgrDaemon 0.38 % (Logitech Inc.) corespotlightd 0.10 % (Apple) Dock 0.03 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 584 MB (App Store) Xcode 241 MB (Apple) Messages 164 MB (Apple) loginwindow 136 MB (Apple) jetbrains-toolbox 118 MB (JetBrains s.r.o.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 344 KB / 3 MB (?) com.apple.WebKit.Networking.xpc 137 KB / 424 KB (Apple) SystemUIServer 0 B / 64 B (Apple) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 19.03 GB Used RAM: 8.62 GB Cached files: 4.35 GB Available RAM: 23.38 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-03-13 Anaconda3 2020-03-16 Gatekeeper Configuration Data (181) 2020-03-16 Keynote (9.0) 2020-03-16 AnyConnect Secure Mobility Client 2020-03-16 Adblock Plus (2.1.1) 2020-03-16 Microsoft Office 2020-03-17 Mono Framework 2020-03-17 Microsoft .NET Core SDK 3.1.102 (x64) (3.1.102) 2020-03-17 Microsoft .NET Core Runtime - 2.1.16 (x64) (2.1.16) 2020-03-17 Xamarin.iOS 2020-03-17 Xamarin.Mac 2020-03-17 Xamarin Profiler (1.6.13) 2020-03-17 TeamViewer (15.3.2682) 2020-03-18 Logitech Options 2020-03-19 XProtectPlistConfigData (2116) 2020-03-20 iMovie (10.1.14) 2020-03-22 macOS 10.15.3 Update 2020-03-23 Slack (4.4.1) 2020-03-24 Xcode (11.4) 2020-03-25 macOS Catalina 10.15.4 Update 2020-03-25 MRTConfigData (1.57) 2020-03-27 MacTeX-2019 2020-03-31 EtreCheck (5.5.2) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. 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